Responsibility does not show up in External Web Tier

Hi All,
We have configured 12.1.3 instance with 1 DB Node, 2 Apps Nodes and an external web tier. Everything loooks good as per configuration but none of the responsibilities show up in the external web tier even after setting the profile option(RESPONSIBILITY TRUST LEVEL) to "External" for those particular responsibilities. Please advise.
Thank you.

Please see if these docs help.
Supplier Unable To See External Responsibility [ID 741751.1]
How to Restrict Access to Responsibilities Based on User's Web Server in Release 12 [ID 443423.1]
Thanks,
Hussein

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