Responsive HTML5 and accessibility
Using the WAVE accessiblity evaluation tool, it looks like the Responsive HTML5 layouts are missing alternative text. What files do I need to edit in these layouts to make them meet accessibility standards?
You can add the alt attibute to images in the .slp pages of the layout (In Project Set-up pod.)
Similar Messages
-
I have a manual that contains headings and index entries that contain less than and greater than characters, < and >. The Publish to Responsive HTML5 function escapes these correctly in the main body of the text but does not work correctly in either the Contents or the Index of the generated HTML. In the Contents the words are completely missing and in the index entries the '\' characters that are required in the markers remain in the entry but the leading less than symbol and the first character of the word is deleted; hence what should appear as <dataseries> appears as \ataseries\>. I believe this is a FMv12 bug. Has anyone else experienced this? Is the FM team aware and working on a fix. Any suggestions for a workaround?
The Index issue is more complicated since in order to get the < and > into the index requires the entry itself to be escaped. So, in order to index '<x2settings>' you have to key '\<x2settings\>'. Looking at the generated index entry in the .js file we see '<key name=\"\\2settings\\>\">. This is a bit of a mess and produces an index entry of '\2settings\>'. This ought to be '<key name=\"&lt;x2settings&gt;\" >'. I have tested this fix and it works - but the worst of it is that the first character of the index entry has been stripped out. Consequently I cannot fix this with a few global changes - and I have a lot of index entries of this type. I'm looking forward to a response to this since I cannot publish this document in its current state.
-
Issues running Responsive HTML5 project in IE 7 and 8
Hello,
I recently published my first help project using the Responsive HTML5 format. Despite some issues with a corrupt screen profile template that led to some initial display problems (font in header not displaying properly), all seemed to be working OK with the project.
I've recently learned from our QA department that the help file does not display properly in IE 7 or 8, which we are responsible for supporting. A number of different errors get generated when attempting this (see below).
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; WOW64; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Fri, 12 Dec 2014 14:25:49 UTC
Message: Object doesn't support this property or method
Line: 6
Char: 6995
Code: 0
Message: 'undefined' is null or not an object
Line: 6
Char: 213
Code: 0
Message: Object doesn't support this property or method
Line: 2
Char: 1
Code: 0
Message: 'rh.model' is null or not an object
Line: 8
Char: 1
Code: 0
Message: 'rh.model' is null or not an object
Line: 50
Char: 3
Code: 0
Has anyone experienced issues like this when trying to run a Responsive HTML5 project in IE 7 or 8?
Thanks in advance for any help or guidance you can provide.
Sincerely,
DaveI believe it's a question of which CSS, HTML and javascript/jquery versions are supported by which browsers, plus Adobe having to draw a line in the sand somewhere.
For example, IE7 was released in 2006 and superseded in 2009, so it won't understand any CSS or HTML developed after that (or not much anyway). And JQuery was developed with specific minimum browser versions, so if Adobe picked JQuery v2 (http://jquery.com/browser-support/ ), then it probably won't work with IE7 or IE8 (which I suspect is why Adobe lists IE9 as the minimum supported version).
This link at the bottom of the jquery page provides good information about the CSS supported by the different browsers: CSS - Contents and compatibility
Some more background information, just for reference:
http://www.w3schools.com/html/html5_browsers.asp
http://www.w3schools.com/cssref/css3_browsersupport.asp
Hope that helps a little. -
Publish in Responsive HTML5 - files skipped and 3rd level topics not generated
I'm having trouble getting the new FrameMaker 11 Publish features to work as expected.
I have a ditamap with three levels of headings. When I use the Publish feature to output in Responsive HTML5, a TOC is produced, in which there are no links below the second level.
Moreover, even some files at the second level randomly are not accessible from the TOC. A link is present, but when I click, it lands on a page that says "this webpage is not found".
When I look in the output directory, all the files are present in html form, so they do exist.
One file, however, although correctly formed in the xml source with a series of unordered lists, comes out looking like this:
An interactive script called bootstrap_.cmd is provided when you run the installation package for the Control Centre. This script simplifies the configuration of the sample database with a MySQL database engine. It performs a series of setup tasks, including:
ÃÃÆ⠀™Ãƒâ€ ’ƒâ€šà ƒÆ’ƒÆ’‚¢Ãà †â€™Ãƒâ€ ’ĮբÃà †â€™Ãƒâ€ ’ƒÂ¢Ã¢â€Å ¡Ã‚¬Ã…¡Ãà †â€™Ãƒâ€ ’ƒâ€šà ƒÆ’ƒÆ’‚¬Ãà †â€™Ãƒâ€ ’ƒÆ’ââ‚ ¬Ã…¡Ãƒâ€šà ƒÆ’ƒÆ’‚¢ Execution of the SQL command that creates the database,
Needless to say, this is not useable. Is this a bug in Frame, or am I doing something wrong?
Thanks to anyone who can help,
EFR
Cambridge Imaging SystemsI had some help from Adobe support about the inability of the Publish tool to generate more than two levels of depth in the hierarchy.
The depth is managed by the 'ParaTags' setting in 'BookWithFM-TOC' section of "ditafm-output.ini". By default, it is set to manage only two levels. To change it to four:
[BookWithFM-TOC]
Template=TOCTpl.fm
ElementTags=
ParaTags=title.0|title.1|title.2|title.3|title.4|title-index
Nevertheless, for a long time I could not get this to work for me, because there were in effect TWO ditafm-output.ini files in my standard installation and the one which controlled the output was HIDDEN and did not appear in any searches!
This file:
C:\Program Files (x86)\Adobe\AdobeFrameMaker12\fminit\ditafm\ditafm-output.ini
is the incorrect one, but it is the only one that actually shows up when I looked for ditafm-output.ini.
The correct ini file was in a subdirectory of the path
C:\Users\my_user\AppData\Roaming\Adobe
The trick is to do a search on AppData. It does not show up in a Windows Explorer, but the search returns a slew of htm files recently generated by the Publish process. These confess the hidden path in their headers, under the OriginalFile tag.
None of this was at all self-evident! Thanks Adobe Support.
EFR
Cambridge Imaging Systems -
I am writing help content for software that has two essential components - one web-based and the other a locally installed app (our users work in both). I need the help documentation to be available from both and I wanted to use the new responsive HTML5 layout to make it accessible from a PC, tablet or smartphone while publishing from a single source, but the locally installed app allows users to work offline so I need the help to also be accessible when a user works offline. Is this covered with responsive HTML5 publishing or do i need to publish the documentation to an application help viewer as well?
I apologize if there is an obvious answer to this. I am new to this and I have already checked the RoboHelp user guide and the FAQ and forum to try and find the answer.
Thanks for your help.
CatHi there
While I agree with Jeff that CHM is a bit long in the tooth, it's still extremely viable. The only real issue with it is that it's PC only. Specifically, Microsoft Windows PC only. So that rules out Android and other platforms.
Yeah, HTML 5 is like the cool new kid on the block that doesn't play by the regular rules. But also like that same kid, it is a bit unpredictable. If it were me, I'd maybe experiment with WebHelp. ESPECIALLY if you have a fondness for customizing the look and feel of things. WebHelp customizations are so much easier to implement than the HTML 5 stuff in RoboHelp. I'd rather be forced to stick red hot needles into my eye sockets than to have to deal with that type of customization in RoboHelp. Not to mention needing to have a really good grasp of CSS and HTML 5 coding as well as RoboHelp Widgets. There are probably fewer than ten folks on this planet that can easily handle this.
Cheers... Rick -
RH11 Responsive HTML5 Rendering Delays?
I am using a trial of RH11 to investigate upgrading from RH9. We currently produce WebHelp but we're also thinking about trying Responsive HTML5 output since our application runs in IE and also Safari on iPad (the Webhelp on iPad, even that produced in RH11, has some issues with parts of the search tab being cut off from display...thus the thought to try Responsive ouput).
In the trial output of Responsive HTML5 used in IE, we experience delays anywhere from 3 to 5 sec up to 20 sec sometimes (usually less than 10 sec) as we use the interface. For example, when help first opens up and begins to display its content and interface components, there can be pauses until the content is finally displayed in the browser. Another noticeable delay time is anytime we happen to adjust our browser size on our desktops -- for example, maximize or downsize browser to fill up various amounts of the desktop screen so that we can see how the help layout adjusts itself given the amount of browser space available. This is in IE10 and 11. I did not expect such overhead or delays when trying out that help format. Webhelp ran from the same server doesn't have the delays.
Has anyone else experienced these Responsive HTML5 delays? If so, have you found any work arounds or settings in your help project or browsers that either contributed to the rendering delays or helped reduce the delays? I assume all the scripts that run behind the scenes are a factor. The delays occurred whether I used one of the standard screen layouts for the help or had made some adjustments to the layouts such as to its color scheme. With the delays we're experiencing now, the Responsive HTML5 help isn't as appealing an option as I had hoped.
KarenI grabbed a few screens of a report today showing durations. In this session, I opened help, waited for it to load, then began using the contents, and ended with a search on a single word. Yes, the longest durations were the HTTP requests (for images and for toc). Most of the delays I noticed seemed related to TofC, including some where I would click on a book to expand it and nothing happened, so I needed to click again (maybe my first click was before the page was done loading and I hadn't realized it, jumping the gun before contents tab was ready to use?). The other screens show the bulk of the rest of the report, which were for script evaulations and then painting/rendering.
Regarding bandwith -- might be the case for me, since I work remotely and am accessing this all via our VPN. But there is a person in our office who ran the help for me while in the office and also was seeing delays (the help in this case resides in the folders of an app that is housed on internal server). My next step is going to be putting the help on our web server and see if the delays still occur there.
Something to note is that when I run this help locally from C drive, there are also some delays -- most noticeably within the table of contents (for example, click on an item such as a book or sub-book and nothing happens so I wait a second or two and click again and it responds).
One final question in case it's relevant -- this help was produced off an old RH9 webhelp project that I opened/upgraded in the RH11 trial. Could that be a factor? Should I try a fresh project with fresh topics and TofC?
Appreciate the time you are taking to share our thoughts on this matter,
Karen -
Missing Bookmarks in Responsive HTML5 Output
I just started working with Responsive HTML5 in RoboHelp 11. I notice that on one machine my bookmarks appear in the sidebar of the Responsive HTML5 output. However, when I move the output to a different machine and view it, the bookmarks are missing from the sidebar. Only the Contents icon appears from which I can access the pages individual pages. What do I need to do to ensure that the bookmarks appear regardless of the PC on which it runs? Thanks!
It might be possible to tweak the responsive layout but Willam is likely the only person around here who can tell you how.
Otherwise maybe a multiscreen layout could be used where you only generate one layout notwithstanding the name. There are some topics on my site and in the RoboHelp Tour that will help with that idea. Come back if stuck. Generally though I would stick with Responsive Layouts.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
UWC/CE 6.3 and Access Manager 7.1 SSO sometimes fails (seems like a bug)
PREAMBULA: I started writing this post thinking that our AM SSO setup was at fault in some step. As I was gathering data, checking the doc-links and config files and finally sniffed the servers for HTTP dialogs, I grew pretty sure there's a bug in UWC/CE, AM SDK or Web Server Policy Agent, whatever implements the AM SSO session checking.
In short, as written below, our "sunmail" server can POST a broken cookie to AM server, if the cookie originally contained a "plus" character. The "plus" is replaced by a "space", invalidating the session check. As we know, "+" is often used in URLs to "escape" the space character. Perhaps some URL cleanup routine backfired here. I have double-checked, it is not the reverse proxy on "psam" breaking things. It is "sunmail" (UWC/CE or Policy Agent, don't know for certain) supplying the broken request. On the few occasions when the AM cookie contains no "plus" characters, the SSO works like a charm (also checked by a sniffer). Whenever there is a "plus", it breaks.
Is there some known bug or workaround that matches this description?
Nevertheless, for completeness' sake I kept the description of our setup. Maybe it's at fault after all :)
We have an installation of JCS5 with the latest patches as of early July 2008. And as the subject implies, we have problems with AM SSO in UWC/CE web-interface. I have reported them before, then they seemed fixed (not occuring for several tests in a row), but as time has shown, something wrong is still there.
So I'll try to go into deeper detail now, as we've may have overlooked some nuance... Then again, as my sniffer research below shows, this may be an engine bug and these setup details are irrelevant.
Our setup is split into several Solaris 10 full-root zones hosted on several servers, some of the components are enroute to HA (perhaps we made some mistakes on this part of the way?)
So, we have the following software stack:
1) two MMR Directory Servers (DSEE 6.3 = DSEE 6.2 from JCS5 + 125278-07__DSEE_6.3__x86x64 + 125277-07__DSEE_6.3__x86_sol9 patches) working in zones on two different servers. Except for one time when a manually forced ZFS rollback corrupted one of the server instances, no problems here.
2) two zones with Directory Proxy Servers (6.3, exact versions as above) running at port 389 provide the clients with an illusion that they have a stable Directory Server, even if one of the actual servers is currently rebooting ;)
These DPS zones are hosted on two different servers as well and are primarily used by LDAP clients (JCS components) running in other zones on the same respective servers.
3) A zone with Sun Web Server 7.0U1 and Access Manager 7.1 (+ 126357-01__AM71_x86 patch) and Delegated Admin 6.4-4.01 (from JCS5 + 121582-18__COMMCLI64__x86 patch).
At the moment there is one such zone (named "cos-psam-01.domain.ru" in the logs below), but we expect(-ed) it to become two similar zones as per AM HA setup.
Zones listed in (1-3) use private IP numbers, they belong in our internal DMZ.
Zones listed in (4-5) below use public (routed) IP numbers, they belong in our external DMZ.
4) A zone with Sun Web Server 7.0U1 used primarily as a reverse-proxy server (optionally with a load-balancer libpassthrough.so plugin) successfully used for other hosted projects. One of its configurations now passes connections from an externally routed IP address published as "psam.domain.ru" to "cos-psam-01.domain.ru", per AM HA setup, so HTTP clients believe they work with an Access Manager instance. This zone has a backend interface with a private IP address to communicate with the actual AM instance.
In AM configuration (both LDAP and file-based) we have configured a site ID with the publicly known name and mentioned both names (psam and cos-psam-01) in organization's realm/dns aliases.
5) A zone with the rest of the Sun Java Communications Suite 5, as in Messaging Server 6.3 (6.3-6.03 64-bit: ci-5.0-1.03_solx86_x64__Messaging_Server_6.3-2 + patch 126480-09__MSG63__x86-64), UWC/CE 6.3 (from JCS5 + 122794-17__UWC63-4.01_core__x86), Instant Messaging 7.2 (from JCS5 + 118790-29__IM72__x86-1 + 118787-28__IM72__x86-2), Calendar Server 6.3 (from JCS5 + 121658-28__iCS63__x86). The web-components (UWC/CE, IM, /httpbind) are deployed in a Sun Web Server 7.0U1 as well.
This zone is named "sunmail.domain.ru" and has a routed IP address for direct external access to its servicess.
The AM SDK part is also patched (126357-01__AM71_x86); it points to the load-balancer name ("psam.domain.ru") as an actual AM server.
# imsimta version
Sun Java(tm) System Messaging Server 6.3-6.03 (built Mar 14 2008; 64bit)
libimta.so 6.3-6.03 (built 17:15:08, Mar 14 2008; 64bit)
SunOS sunmail 5.10 Generic_127112-07 i86pc i386 i86pc
While setting up this server set we tried to use AM SSO as the user login method, but it works unreliably.
"Unreliably" means that while most of the time entering a correct uid and password in Access Manager login page ("http://psam.domain.ru/amserver/UI/Login") does redirect a user back to "http://sunmail.domain.ru/uwc/auth" along with a new cookie, and the user is redirected again to his or her mailbox, sometimes the user receives the UWC/CE login page. Entering the same uid and password here does log him in, but it breaks the whole point of SSO and only increases the end-user routine required to log in :\
We have also seen the "missing mail tab" problem - if the users point the browser to any hostname different from "sunmail.domain.ru" (i.e. www.mail.domain.ru which is equivalent in DNS), they have only the Address book, Calendar and Options tabs; no webmail. So far this is resolved by Policy Agent forcing The One name of the server.
Here's the configuration we did specifically for AM SSO:
1) in AMConfig.properties of "sunmail" and "cos-psam-01" we set up
com.iplanet.am.cookie.encode=false
am.encryption.pwd=<the same value>
all hostname-related parameters point to "psam.domain.ru"
2) in AMConfig.properties of "cos-psam-01" a number of FQDN equivalence entries are added (so it does not redirect to a server hostname unknown to visitors):
com.sun.identity.server.fqdnMap[publicname-or-ip]=psam.domain.ru
com.sun.identity.server.fqdnMap[cos-psam-01.domain.ru]=cos-psam-01.domain.ru
3) in "msg.conf" on "sunmail" (entries added via configutil):
local.webmail.sso.amcookiename = iPlanetDirectoryPro
local.webmail.sso.amnamingurl = http://psam.domain.ru:80/amserver/namingservice
local.webmail.sso.singlesignoff = yes
local.webmail.sso.uwcenabled = 1
service.http.ipsecurity = no
(perhaps some more options are required? Looking for confirmation about: local.webmail.sso.uwclogouturl local.webmail.sso.uwccontexturi local.webmail.sso.uwchome service.http.allowadminproxy )
4) Configured Web Policy Agent for Sun Web Server, so that users without an AM session are required to get one. Set up per [http://msg.wikidoc.info/index.php/AM_redirection_using_Policy_Agent], except that com.sun.am.policy.agents.config.notenforced_list points to the many names our server can go known by.
5) Updated the logout URL in /opt/SUNWuwc/webmail/main.js:
--- main.js.orig Sat Jan 26 07:52:09 2008
+++ main.js Mon Jul 21 01:06:29 2008
@@ -667,7 +667,8 @@
function cleanup() {
if(laurel)
- top.window.location = getUWCHost() + "/base/UWCMain?op=logout"
+// top.window.location = getUWCHost() + "/base/UWCMain?op=logout"
+ top.window.location = "http://sunmail.domain.ru:80/base/UWCMain?op=logout"
else
exec('logout', '', 'exit()')
@@ -1707,7 +1708,8 @@
if(lg) {
url = document.location.href
url = url.substr(0,url.indexOf('webmail'))
- uwcurl = url + 'base/UWCMain?op=logout'
+// uwcurl = url + 'base/UWCMain?op=logout'
+ uwcurl = "http://sunmail.domain.ru:80/base/UWCMain?op=logout"
exit()
}6) Calendar SSO - per docs...
According to ngrep sniffing,
1) the browser goes to "http://sunmail.domain.ru/uwc/auth" without any cookies
2) receives a redirect and goes to "http://psam.domain.ru/amserver/UI/Login?gotoOnFail=http://sunmail.domain.ru:80/uwc&goto=http%3A%2F%2Fsunmail.domain.ru%3A80%2Fuwc%2Fauth"; sends no cookies either.
3) The first response from the "psam" server (as redirected from "cos-psam-01") sets a few cookies while rendering the login page:
Set-cookie: JSESSIONID=7EF8F2810D2071CA03CFEAE9972735B2; Path=/
Set-cookie: AMAuthCookie=AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#; Domain=.domain.ru; Path=/
Set-cookie: amlbcookie=02; Domain=.domain.ru; Path=/
4) The browser requests the login page resources (javascripts, images, etc) using these cookies, as in this header line:
Cookie: JSESSIONID=7EF8F2810D2071CA03CFEAE9972735B2; AMAuthCookie=AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#; amlbcookie=02
5) The browser POSTs the login request to "/amserver/UI/Login" and receives a redirection to http://sunmail.domain.ru:80/uwc/auth
Set-cookie: iPlanetDirectoryPro=AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#; Domain=.domain.ru; Path=/
Set-cookie: AMAuthCookie=LOGOUT; Domain=.domain.ru; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/
6) The browser requests "http://sunmail.domain.ru/uwc/auth" using the newly set cookie (looks like the old one to me though):
Cookie: amlbcookie=02; iPlanetDirectoryPro=AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#
7) The "sunmail" web-server checks the AM session validity with the same "psam.domain.ru". It sends a series of POSTs to /amserver/namingservice:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<RequestSet vers="1.0" svcid="com.iplanet.am.naming" reqid="685">
<Request><![CDATA[
<NamingRequest vers="1.0" reqid="324" sessid="AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#">
<GetNamingProfile>
</GetNamingProfile>
</NamingRequest>]]>
</Request>
</RequestSet>(receives a large XML list of different Access Manager configuration parameters and URLs)
...then a double-request to /amserver/sessionservice:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<RequestSet vers="1.0" svcid="Session" reqid="686">
<Request><![CDATA[
<SessionRequest vers="1.0" reqid="678">
<GetSession reset="true">
<SessionID>AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#</SessionID>
</GetSession>
</SessionRequest>]]>
</Request>
<Request><![CDATA[
<SessionRequest vers="1.0" reqid="679">
<AddSessionListener>
<URL>http://sunmail.domain.ru:80/UpdateAgentCacheServlet?shortcircuit=false</URL>
<SessionID>AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1+xTqH7C3I=@AAJTSQACMDI=#</SessionID>
</AddSessionListener>
</SessionRequest>]]>
</Request>
</RequestSet>As a result it receives an XML with a lot of user-specific information (the username, LDAP DN, preferred locale, auth module used, etc.)
!!!*** Now, the problem part ***!!!
8) And then "sunmail" POSTs a broken cookie to "psam" (note the space in mid-text, where the "plus" sign was previously). As we know, "+" is often used in URLs to "escape" the space character. Perhaps some URL cleanup routine backfired here.
I have double-checked, it is not the reverse proxy on "psam" breaking things. It is "sunmail" (UWC/CE or Policy Agent, don't know for certain) supplying the broken request. I looked over the large XML responses to the two previous requests, whenever they mention the session cookie value, the "plus" is there.
For the most detail I can provide, I'll even paste the whole HTTP packet:
POST /amserver/sessionservice HTTP/1.1
Proxy-agent: Sun-Java-System-Web-Server/7.0
Cookie: iPlanetDirectoryPro=AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1 xTqH7C3I=@AAJTSQACMDI=#;amlbcookie=null
Content-type: text/xml;charset=UTF-8
Content-length: 336
Cache-control: no-cache
Pragma: no-cache
User-agent: Java/1.5.0_09
Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
Host: cos-psam-01.domain.ru
Client-ip: 194.xxx.xxx.xxx
Via: 1.1 https-weblb.domain.ru
Connection: keep-alive
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<RequestSet vers="1.0" svcid="session" reqid="258">
<Request><![CDATA[<SessionRequest vers="1.0" reqid="254">
<GetSession reset="true">
<SessionID>AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1 xTqH7C3I=@AAJTSQACMDI=#</SessionID>
</GetSession>
</SessionRequest>]]></Request>
</RequestSet> The server's error response is apparent:
HTTP/1.1 200 OK
Server: Sun-Java-System-Web-Server/7.0
Date: Thu, 31 Jul 2008 05:49:50 GMT
Content-type: text/html
Transfer-encoding: chunked
19b
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ResponseSet vers="1.0" svcid="session" reqid="258">
<Response><![CDATA[<SessionResponse vers="1.0" reqid="254">
<GetSession>
<Exception>AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1 xTqH7C3I=@AAJTSQACMDI=# Invalid session ID
AQIC5wM2LY4SfcwuT2ASCrsfO78nXdceEHXeH1 xTqH7C3I=@AAJTSQACMDI=#</Exception>
</GetSession>
</SessionResponse>]]></Response>
</ResponseSet>On the few occasions when the AM cookie contains no "plus" characters, the SSO works like a charm (also checked by a sniffer). Whenever there is a "plus", it breaks.
For reference, here's a working final request-response (one with a good cookie, as received by the load-balancer web-server). Request looks a bit different:
POST /amserver/sessionservice HTTP/1.1
Cookie: iPlanetDirectoryPro=AQIC5wM2LY4Sfcy/5sEzVmuq9z1ggdHOkBDgVFAwfhqvn4U=@AAJTSQACMDI=#;amlbcookie=null
Content-Type: text/xml;charset=UTF-8
Content-Length: 379
Cache-Control: no-cache
Pragma: no-cache
User-Agent: Java/1.5.0_09
Host: psam.domain.ru
Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
Connection: keep-alive
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<RequestSet vers="1.0" svcid="session" reqid="281">
<Request><![CDATA[<SessionRequest vers="1.0" reqid="277">
<SetProperty>
<SessionID>AQIC5wM2LY4Sfcy/5sEzVmuq9z1ggdHOkBDgVFAwfhqvn4U=@AAJTSQACMDI=#</SessionID>
<Property name="uwcstatus" value="active"></Property>
</SetProperty>
</SessionRequest>]]></Request>
</RequestSet> ...and the response is OK:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ResponseSet vers="1.0" svcid="session" reqid="281">
<Response><![CDATA[<SessionResponse vers="1.0" reqid="277">
<SetProperty>
<OK></OK>
</SetProperty>
</SessionResponse>]]></Response>
</ResponseSet>There have been a few reports of the same behaviour with other customers - specifically with the handling of the encoding of "+" characters to " ". It relates to how cookie encoding/decoding is performed (as you have already observed).
The solution for these customers was the following:
=> AM server/client side:
Ensure that com.iplanet.am.cookie.encode=false in AMConfig.properties and AMAgent.properties on all systems.
=> AM client (UWC) side:
- Set <property name="encodeCookies" value="false"/> in /var/opt/SUNWuwc/WEB-INF/sun-web.xml. This will prevent UWC from trying to urldecode the cookie it receives and therefore stops it turning the + into a space e.g.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE sun-web-app PUBLIC '-//Sun Microsystems, Inc.//DTD Sun ONE Application Server 7.0 Servlet 2.3//EN' 'file:///net/wajra.india.sun.com/export/share/dtd/sun-web-app_2_3-1.dtd'>
<sun-web-app>
<property name="encodeCookies" value="false"/>
<session-config>
<session-manager/>
</session-config>
<jsp-config/>
<property name="allowLinking" value="true" />
</sun-web-app>Regards,
Shane. -
In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file, similar to WebHelp where the use can select the language from a drop-down list? In Webhelp output you could create multiple Content categories. Is there something similar with the responsive output, or am I forced to have a completely separate set of output files for each language (for example, English, Japanese, Chinese, Korean, and Arabic)?
As Rick, mentions, there's no default way.
Having said that, there's nothing stopping you from doing it yourself. You can add a kind of language selector to the layout and set that for every html5 output. With some JavaScript, you can have the user switch between your outputs. It would look like content categories, but you'll have build it yourself. -
How to stop popup window using phone layout for display - Responsive HTML5, RH11
Hello,
I'm using the new Responsive HTML5 output in RH11. For some of my hyperlinks, I want to use a pop-up to display the linked topic. In the output, the pop-ups work, but they are automatically displayed using the phone layout, with the associated navigation buttons at the bottom, the help title, and so on. I don't want this - I just want a plain popup window. So, I tried to add a Screen Profile, set to 400 x 500 pixels exactly (thinking that this is bigger than a phone, but smaller than a tablet). I also added a corresponding Screen Layout. In the popup properties, I set the popup size to be 400 x 500 pixels. I guess there is something else I need to do to get this to work... but I don't know what that is. (I tried creating a new Window on the Project Set-up tab, and I tried creating a different master page. These things didn't work.)
Can anyone tell me if what I'm trying to do with these popups is just a bad idea and it won't work well with certain browsers?
Thanks!
AlexandraI am confused as the responsive layouts are one size fits all, that is the point of them. You have one layout that morphs according to window size.
Screen Profiles are only used within Multiscreen HTML5 layouts where you can map screen profiles to different adaptive screen layouts, such as desktop, tablet and phone. That mapping does not apply to responsive layouts.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
I've downloaded iTunes 10.5 onto my iPod Touch, no problems but I've now got a constant error message on my laptop everytime I switch it on and access the internet. The message is "The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll"
This is the 2nd time this has happened. Last time iTunes Support called and we ran through a load of checks to no avail. The only option was to delete iTunes completely off my laptop and go for a new download of it. Can anybody tell me how to do it - didn't write it down last time, silly me, never thought it would happen again. Also sent an email to iTunes Support - waiting for a response.Maybe:
"Waiting for changes to be applied": Apple Support Communities
Also I requested that your email address be deleted. Personal responses are not given in this forum -
Need help with Responsive HTML5 screen layout in RoboHelp HTML 11
I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11.
First off, I decided to just use the Theme1_Standard layout that came with the program (only other default option was Theme2_Government) and started customizing the layout. I originally added a company logo to the 'Header' component in the Customization dialog, but have since decided to remove it. I can't seem to do this from the dialog, so I tried just deleting the image file from the whole project. The file is gone, but the logo is still there. This is only displayed in the header when a topic is displayed, it does not appear in the header at the TOC, Index, Search screen, etc. How do I get rid of this???
Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???
As a result of these issues with the Theme1_Standard layout, I'm trying to import a different Responsive HTML5 screen layout than the two provided within RoboHelp HTML 11 (Standard and Government). I did some digging in the program help and found another layout I'd like to use (Theme3_Black.zip) at RoboHelp screen profiles and layouts. I tried importing the new layout, but it's looking for a .SLZ file and the only one in the files that came with the ZIP file is SLZConfig.xml, and I don't think that's what I need, though quite honestly, I don't know.
I extracted the contents of the ZIP folder to a folder in the !ScreenLayout! folder within the RoboHelp project, but when I open the project, I don't see Theme3_Black as an option. I need to figure out how to import this screen layout because the color scheme matches the one used in the program for which I am writing the help. How do I import and apply this other screen layout???
Any tips, tricks, or guidance on any or all of these items would be GREATLY appreciated.
Thanks much in advance,
DaveItem two of the original post is also something I am having issues with:
"Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???"
We have the text toggle between red, white and blue depending upon the topic selected. In the customize Selected Layout we have the title color set to white. It seems to think that it is a link and I would like to know how I can force the text to be white and to stay that way no matter which topic is selected. -
How can I embed an DOCTYPE HTML Form from Adobe Forms central into a responsive html5 page?
How can I embed an DOCTYPE HTML Form from Adobe Forms central into a responsive html5 page?
-LuisHi,
You can embed the form on your website, but you need to make sure that javascript has been enabled in the browser. You need to copy the embed code and add it into your HTML code. If you would like FormsCentral to generate embeded HTML form without using javascript, you may post a feature request and vote it. Hope it helps! Thanks!
Kind regards,
Shiyao Bao -
Does Responsive HTML5 have an option to force the output to be lowercase?
Using RoboHelp 11.0.3.268, I'm testing the Responsive HTML5 layout as a potential upgrade from our current WebHelp SSL. The one thing I cannot find in configuring the SSL is the option to force the output to lowercase like what is offered in WebHelp and other SSLs. This is a critical project requirement because our team authors on Windows, which is case insensitive, and we publish help output to UNIX web servers, which is case sensitive.
Thanks,
AlanAlso, I should add this. As long as everyone is authoring in RoboHelp, there really shouldn't be issues because RoboHelp "has your back".
I believe what that option is intended to prevent is a situation where someone may be using perhaps Notepad or maybe even an app such as CoffeeCup HTML Editor to edit the content. And when creating links, if you were to create a topic that was named MyTopic.hTm, if you created the link as mytopic.htm, of course it would break on a UNIX system. And I'm guessing you already know that. So the RoboHelp option just changes all the names and the links to lower case to prevent breakage. But if all are working in RoboHelp and not hand coding links, you are probably totally safe. In fact, I'd be shocked to see that RoboHelp would actually have allowed creating any broken links.
Cheers... Rick -
No Search Results page in Responsive HTML5 Output.
Hello,
I am using RoboHelp HTML version 11.0.3 and have just finished my second help project, which I need to publish in Responsive HTML5 format. I had already published one project for some new software designed to run on iOS devices using the Responsive HTML5 format for that as well. Despite some issues with the Theme1 screen layout being corrupted, which I was able to resolve by importing another screen layout, I was able to get that project released. When I compiled this latest project, however, I get several errors stating that "The Search Results widget is not allowed in the Topic Screen layout page. No Search Result layout page is present in the screen layout - the search textbox will not work as expected."
Long story short, when the project is compiled and I view the result, there is no search control to open a search page see first image below). Instead a search field is displayed at the bottom of the initial page (see second image) and sure enough, if I enter a term in there and click the search button, I get an index of all the files in my project (as opposed to a proper list of results).
I'm not sure why this is happening when I'm literally using the same exact screen profile as in the other project. I'm experiencing other display/formatting issues as well like some of my headings not displaying properly, the text in the header not displaying properly, and so on (these are things I experienced with the original corrupted profile, but this is the NEW profile I imported to resolve those issues). The main issue is the search page though.
Has anyone experienced anything like this and if so, can you offer a solution. I need to get this project properly compiled and released.
Thanks in advance for any help you can provide.
DaveHi Willam,
Sorry, not sure what happened with the previous post.
That’s what I did to begin with. Since I knew that layout worked for me and took care of the issues with the corrupt (Theme1) layout for the other project, I imported that into the current project. There seems to be something wrong with the layout or the project itself, though, now. Whenever I compile the project I get multiple errors stating the Search result widget isn’t allowed in the Topic screen layout page. I even created a completely new project, imported all my topics from the previous project, and imported the layout again and still it keeps giving me the error that the Search result widget is not allowed in the Topic screen layout page.
I don’t think this has anything to do with iOS, since I’m seeing the issues when viewing the help file on both a laptop and PC; haven’t even viewed it on a device yet. At any rate, I just don’t understand why I’m getting all these errors, having all these issues with the Responsive HTML5 format. It’s been especially frustrating since I thought I had already resolved the layout issue.
Any other ideas??
Thanks,
Dave
Maybe you are looking for
-
Indesign CS6 Total Document Word Count... No?
I left the following comment on a Youtube tutorial explaining how to execute a word count query for an Indesign document ASSUMING your article layout uses a single box of text: What if an article uses a creative layout with multiple text-boxes? Are y
-
Scheduled job does not stop even after the scheduling window closes
We have written custom stats gathering job whose duration has been set as 14 hours in the schedule. This job starts daily at 6:00 PM and expected to complete upto 8:00 AM next day. But the problem is that this job continues to execute even after 14 h
-
how to attach f4 value request for selection screen as subscreen. The values is not coming for selection screen field. looking for help Regards, Satya Vani
-
Hi All, I want to change the user for DB13 jobs of update stats and check database. I do not find any option to do that. Please help me how to do this?? Thanks Tajinder
-
Ater installing IOS 6 for my iphone 4,some apps are hang sometimes and Mail apps totally hang ,tried to reset again and again but still hang.How to solve this problem??