Restart and frozen Ze

my Zen V froze and i dont know where the reset button is

Aschmuhl25,
The reset button is located on the left hand side of the player. (With reference that the player is facing you.) You might want to refer to your user's guide to help you with this, there's a section on "Your player at a glance" under Introduction. In case you are looking for the user's guide, it's a .chm file in your installation cd.

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HT201274 My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery.

My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery. It also doesn't recognize by iTunes. Did any one has the same problem? And how did you solve it? Thank you.

Try here:
iOS: Not responding or does not turn on

My macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?

my macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HT1430 How can I restart my iphone 4 with no sleep button and frozen apps?

how can I restart my iphone 4 with no sleep button and frozen apps?

So, I called support this morning, if this happens to you, call them.
There's nothing you can do on your own at this point (without voiding a warranty.)

Hello my Mac Air is frozen on the grey screen (with the apple symbol, sleeping mode, restart-and off button), once you turn it on.

hello my Mac Air is frozen on the grey screen (with the apple symbol, sleeping mode, restart-and off button), once you turn it on. I Can`t press any button.My Mouse still works. Battery is charged. Alt-cmd-escape doesn`t work It even after a forced shutting off, the problem is the same.   what should i do? Thank you for your help.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
     a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. The battery is distinct from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

How to restart iPhone 5 with broken power button and frozen home button?

How to restart iPhone 5 with broken power button and frozen home button?

hmm..just realised that waiting here for answer is like watching paint drying.. Thanks Apple!
So best option is..
1) backup your phone
2) log to iCloud
3) erese your phone
4) pug and restore your phone from backup
.. I'm clearly starting to dislike this company and seriously considering switching to someone else.

Installed itunes 10.7 today but the restart is frozen at the white screen with the rotating wheel. Any help is appreciated.

I installed itunes upgrade (10.7, I think) today but the restart is frozen at the white screen with the revolving wheel. Any suggestions?

Thanks for your reply
I tried Disconnect devices and network cables nothing
I can't Perform a Safe Boot i press shift key but nothing
I tried Reset the NVRAM / PRAM nothing
Now i am downloading lion os again "god help me"
For this step Start from your Mac OS X Install disc; use Disk Utility
(why apple stop Mac OS X Install disc ??? it is not a good idea )
Check your cables and power source
It is ok
Remove third-party RAM and internal hardware
Did not upgrade
Is there another fixes in case i couldn't download Lion os

How do I restart a frozen safari screen for the iphone 4gs?

How do I restart a frozen safari screen for iphone 4gs?

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem... Settings > Safari > Clear History, Cookies and Cache

HT201412 iPad not responsive. Even hold both the restart and Home buttons for 20 seconds. Trying using iTune to restore it, then only the charging button is shown. iTunes can not even recognize the iPad anymore.

iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Screeching noise and frozen screen!

Hi, I have a 15" 1.5 Ghz aluminum powerbook that I've had since Fall 2004. It has worked fine for me up until a couple weeks ago. At one point it wouldn't boot up and I would just get a question mark after the beginning apple screen, but that fixed itself after I ran FSCK and repaired the hard drive partition. The problem is that since then every week or so the computer will start emitting a screeching noise (lasting for about 1 second in about 3 second intervals) and then the display will be frozen. As in, I can still see all the applications and windows that were running on the screen at the time it froze, but I can't move the mouse and nothing responds to typing commands either. The noise seems to omit from the right side of the powerbook, almost as if its coming from the location right near the CD drive input / the bottom right part of the keyboard. If I close the powerbook at that point the light on the apple goes off and the screen goes dark but the white light on the front doesn't go on like it should and the noise continues to screech and the same intervals as before.
This has happened on 3 or 4 separate occasions now and I have managed to fix every time by restarting and booting in single user mode or running FSCK and then restarting again to where it powered up but its starting to happen more frequently now. I'm fairly certain it's not a hard drive issue because the FSCK says that the hard disk checks out fine every time. Could it be a ram issue or something... do i have to reset pram? Any help would be appreciated.
To me it sounds like a part of my computer might be dying but what I can't figure out.

Thanks to that Tuttle guy:
Format the external as Mac OS Extended.
Select the drive in Disk Utility (the uppermost icon related to the drive), then click the Erase button in the upper middle of the DU window. In the new pane, next to Volume Format, choose to format the drive as Mac OS Extended. You don't need to choose the option to journal the volume at this time.
When creating an initial clone, it's always safe practice to write zeros to the target drive. Click on the Security Options button, choose to write zeros to the drive and click Okay. Then click Erase. Writing zeros may take a couple of hours to do on a 300GB drive, but you just need to do it this once. Afterward, just clicking the Erase button will be sufficient unless bad blocks or similar problems develop in the future. Give the new volume a name that is distinct from the name of your PB's volume (i.e. not Macintosh HD1).
Once the drive is erased and formatted, repair permissions on the source drive, launch SuperDuper! or CCC, set the Source and Target volumes and clone.
One note: In CCC, make sure that the only option you select in CCC's preferences is "Make Bootable." If you use SuperDuper!, you don't have to worry about that (though it will ask you if you are sure that you want to erase the target volume. Choose Yes.)
When the clone is finished, select the new volume in System Preferences > Startup Disk and click Restart. When you've booted into the clone, immediately open System Preferences > Desktop & Screensaver and change the desktop picture so you know which volume you're booted from just by looking. Next, open Disk Utility and repair permissions on the cloned volume. After this, you can click on the Enable Journaling button in the Disk Utility toolbar at the top of the window.
After this, shut down your computer. After two minutes, start up your computer, pressing the Option key immediately after the startup chime. This will take you to the Startup Manager screen where you will choose the cloned volume to start from in order to test whether or not it is truly bootable. If it boots fine, go through it and test some apps to see if everything is in order. If all is well, choose the PB's drive in System Preferences > Startup Disk and restart. When you restart, remember to reselect the PB as the startup volume in System Pref's > Startup Disk as well.
Joe

My iphone5 safari screen is dark and frozen. Any hints?

Why is my Safari screen frozen and dark?

Hi Murphyslaw982,
Thanks for using Apple Support Communities. If Safari seems frozen, I would first try to force the app to close:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If that doesn't help, I'd also try restarting and resetting:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

My iphone 4 is enlarged and frozen on the lock screen...what can I do?

My iphone 4 is enlarged and frozen on the lock screen...It will not let me do anything! Please help!!

You have Zoom on... double tap with three fingers to turn it off. Go into Settings > General > Accessibility to disable it.
If that doesn't work...
Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

I just created a new profile/user on my MacBook Pro. My pointer/mouse. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. Mouse moves but will not click. Already tried restarting and the pram zap.

I just created a new profile/user on my MacBook Pro. My pointer/mouse on my trackpad. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. The Mouse moves but will not click. Already tried restarting and the pram zap. The problem starts when I log out of my main profile. I get to the login screen and my laptop stops responding to clicks. When I manage to make my way back to my main profile the mouse works perfectly. Should I just delete the new profile and try again?

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

Dear Apple Support, Good day to you. This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1.. After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to resto

Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time - then I have to repeat this again! Any help appreciated.

I've been having the same issue, but have just discovered something on my own that hasn't been pointed out in any of the forums I've visited. In what I thought would be a vain attempt to help myself, I went to System Preferences, Users & Groups, and then clicked on Login Items. I discovered that one of the Items that was listed to open automatically upon login was iTunes Helper and that there was an exclamation point beside it indicating that it was incompatible. I simply deleted that item and now I don't have the situation you described and my wireless is connected. Hope this helps!

Restart and frozen Ze

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