Restart corruption after Software Update

I was prompted to run a software update for Quicktime and Prokit today (not sure of the versions, but I update frequently so they are the most recent.)
Leopard (er "Kitty Cat" rather) attempted to restart after the update, but it was stuck on quitting the Finder. I waited several minutes before I just shut it down myself (probably the cause of the problem). When I restart now, it's stuck in a loop using the program "Setup Assistant" (asking my country, apple ID, etc. all of which I inputed about a month ago). When I hit "Done" at the end of the form, it goes back to the beginning. I cannot access the Desktop. I tried loading Software Update again, as well as System Preferences. Nothing loaded. No window, just the App name in the top left toolbar.
I restarted as a Firewire drive (Holding "T") and mounted it on my other computer. I used Disk Utility which said the drive "appeared to be ok" (I hit Verify, as well as Repair). Then I restarted again and still encountered the same problem with Setup Assistant.
All my files are still on the computer, so I have a way to back it up. But is there an easy way around this whole startup problem?
Thanks for any help!!

This might help:
http://docs.info.apple.com/article.html?artnum=306998

Similar Messages

Stuck in Restart Loop after Software Update

I recently ran the update to 10.5.3 a few days ago, and thankfully, it's been working great... until today, when I installed two seemingly innocuous updates via Software Update: one for the latest version of Quicktime and another for Apple Brother Print Drivers 1.1. After restarting, everything fell apart. Several of my start-up apps unexpectedly quit after login, and other apps either failed to launch when I tried opening them, or they simply got stuck in an endless loop of bouncing in the dock. I couldn't even force-quit them because they weren't responding at all. Thinking this strange behavior to be symptoms of some permissions issue, I popped in the Leopard installation CD and ran a permissions repair. It fixed several cryptic problems, one for something to do with Java and another for the cups folder, which I assume has some relation to the printer driver update. I then tried selecting my start-up disk and restarting, but the problem only got worse. Now my iMac is stuck in a restart loop. I tried booting in safe mode, but that hasn't worked. If worse comes to worst, I'll have to revert to a Time Machine backup, or else run an Archive & Install, but I'm trying to avoid that. Any suggestions? I'm also curious to know if these two updates had any relevance to these problems, and if so, what the cause may be. I'm thinking the printer driver is to blame, but then again that's only a stab in the dark. Any help would be appreciated. Thanks!

Thanks for the suggestions. I tried a Safe Boot again but unfortunately that didn't work, so I had to go ahead and do an Archive & Install. Now everything is up and running; however, I'm going to stay away from that print driver until I figure out exactly what went wrong. I did a little research and saw it listed on MacUpdate.com, where it was posted along with an interesting note: apparently, the update can only be applied if there is already a Brother print driver installed (in this case there was), and in addition to that, the printer must either be connected (and I assume on for the computer to know it's connected in the first place) or have an active print queue for the update to even be listed in Software Update. Strangely enough, neither of these conditions held true when I saw it in Software Update... so I think that might have been the cause, but I can't be sure. I was wondering if anyone else has installed this update successfully, and if so, what they did?
Thanks again for the suggestions.

Restart Fails after Software Update

For the past few weeks (I cannot tie down when this started), after carrying out any download that requires a restart through Software Update when I click on the Restart Button the menu bar disappears but the machine will not restart. If I leave it for a minute I get the message that restart has timed out as software update failed to quit. From here on in I cannot do a shutdown or restart from the Apple Menu, I have to do a hard shutdown by powering off. When I power back on the restart happens normally but no software is installed. After I logon I can then select restart from the Apple Menu and I then get the dialog box that gives me the option to install updates and restart or just restart. Selecting Install Updates and restart then works as normal. After restarting again logoff, shutdown and restart options from the Apple menu all work as normal, until I do a software update that requires a restart..... Anyone any ideas on how to fix this? It only happens on my MacBook Pro (migrated originally from Tiger), not on my relatively new iMac which was Leopard from new.

Exactly the same issue too on a iMac G5 upgraded from 10.4, started few weeks ago, very annoying. Makes the usually painless updates a lot more painful.

Can't Restart Computer After Software Update Download.

I have a PowerBook G4 which I had upgraded back in December to Leopard. After downloading software updates a couple of days ago, I tried to restart my computer and all I got was the Apple logo and the spinning gear. I brought my computer into the local Apple Store and the tech tried to archive and install from an external drive and the computer said there wasn't enough memory to install Leopard though the tech said I had enough RAM installed but that the computer wasn't reading the memory available correctly and that I needed a new memory board at a cost of $350.
I had a similar thing happen in December 2007 after I downloaded software updates. I brought my computer into the Apple Store. It seemed there was a "kernal panic." Everytime the tech deleted something it kept coming back "to life" and taking up too much "space" though this was different than not having enough RAM (I'm not terrifically computer saavy). I left the computer there for them to look at and a few days later due to whatever they did it was working again.
When dealing with the current problem a few days ago the tech said it was purely coincidental that the computer stopped working immediately after I downloaded software updates on two different occasions, but I found that very difficult to believe. I put in the installation disc that came with the computer and was able to get through the first steps of installing Tiger without actually beginning to install it, and I saw that the hard drive only had 49mb free and the tech said I needed 51mb to install Leopard. I called an Apple Care tech on the phone and asked if I could reinstall Tiger so that I could at least access the internet and retrieve my emails until I could get the Leopard issue resolved. He said doing so would delete Leopard and all of the documents I had done on it.
I mentioned I used to have my computer set up so I could access both OS9 and OSX on my computer and asked if that was now possible with Tiger and Leopard. He said I would need to go into the Apple Store and have them hook up my computer via firewire to another computer and boot up in target mode so that I could possibly delete some of the files taking up the memory and have enough room to install Leopard, or failing that could at least partition the hard drive and install Tiger until I could get the Leopard issue resolved.
I tried the safe boot someone suggested in a previous thread on this topic, but the computer would not boot up. Does anyone have any other ideas to solve this problem without taking the computer into the Apple Store? And how can I prevent this from happening during software updates in the future? I did not have the option with this last software update to choose only one download at a time. Software Update just started downloading what seemed to be one large update.
Thanks in advance for any help or illumination anyone can provide.

Kristin,
I'm having similar problem after upgrade on my imac. Hangs with white screen after logging out. Have to press/hold pwr button to shut off, then press to turn on.
I have a LaCie porsche ext hard drive attached by usb. Should I unplug this and try reinstalling mavericks? I didn't remove ext hd during the upgrade, was I supposed too?
Thanks,
chris

Restart problem after software update

Hi all, Im a Mac novice, my sons Macbook - he today ran the latest software update, and after asking to be restarted, it just keeps coming back with the grey screen, asking again to restart, but i cant get further than this page, any help appreciated.
Message was edited by: Host

Run the repair disk setting from the install disc. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
I have notified the Host to remove your email address. Never post your email address in a public forum to avoid getting spammed or worst.
Message was edited by: CMCSK
Message was edited by: Host

Restart computers after software update

Trying to start using ARD 3.x to push software updates to hundreds of computers (eMacs, iBooks running 10.3.x and 10.4.x) on campus. Have been successful at pushing the update using softwareupdate -i -a .... but wondering how others are forcing the workstations to restart after the software update completes.
Any suggestions? Thanks
Mac OS X (10.4.8)

Here is how I do it. Once the update command has completed and is showing the history, I reselect the complete list and then from the manage menu I selece Restart. It brings up an option for users to save any changes or cancel the restart or users lose unsaved changes. At the bottom right is a restart button. Clicking that will send the command for the machine to restart.
15" MacBook Pro 2.0 Mac OS X (10.4.8) 2GB RAM

OS gets corrupted after software updates

Hello everyone,
My Macbook Pro has been having difficulties recently (eg. keyboard input changing to random symbols, Trackpad not fully functioning, Internet links not opening). I sent it to the Apple service centre. They informed that there was nothing wrong with my laptop's hardware but, a software update had corrupted my OS. Hence, they reloaded my OS and my mbp worked again. However, yesterday, when I installed the new Mountain Lion update, the same problems have resurfaced. Any idea why that might be happening?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Application to restart computer when needed after software updates

We have a business requirement to not force a computer restart immediately after software updates have been installed. What possible solutions are there to detect if a restart is needed on the client and inform the user to restart, if nothing happens force
a restart within a few days.

Hi,
Windows Update itself have this configuration. You could push the corresponding group policy to achieve it:
Locate to the following path:
Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Windows Update
find No auto-restart with logged on users for scheduled automatic updates installations
entry.
For more detailed information, please read this tutorial:
Windows Update and Automatic Reboots
http://blogs.technet.com/b/mu/archive/2008/10/02/windows-update-and-automatic-reboots.aspx
Karen Hu
TechNet Community Support

Problem restarting after software update

Computer is fine, drive 40% full, no speed problems...
But it just won't restart after software update runs, nor will it restart or shut down from finder.
Problem solving so far: Safe boot, reset pram, ran disk utility, ran disk repair using install disk, ran fsck -y, ran disk warrior.
Is annoying. ANy ideas anyone? If not, what is the procedure for updating using sudate and terminal, as when I use software update, a force shut down will not install.
ANy ideas folks?

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

FireWire DOWN after Software Update

Yesterday, I installed the DSTUpdateTi-001, SecUpd2007-002Ti, and JavaForMacOS10.4Release5 through Software Update, and have not been able to boot my external FireWire Drive, or access my digital video camera through its DV port since. I've already done the following:
-repaired permissions
-zapped PRAM
-replaced PRAM battery (it was old) and reset the motherboard
-reset Open Firmware
Nothing worked.
Help?
533 MHz PowerPC G4 (11.3) Mac OS X (10.4.8)

Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.4.8 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Cheers!
DALE

Shut down after software update - OSX Lion

Hi all, is there any option in finder to run the software update with automatic shutting down the machine when the update is finished? any special trick?

Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.4.8 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Cheers!
DALE

Arabic language disappeared after software updater...

Yesterday night I decided to update my mobile software using nokia software updater to solve a performance issue as mentioned in the website.
I took a full back on my MMC then started the update.
My mobile software version was 1.00.XXXXX and the new release is 4.XXXXXX
The update completed successfully, but after I restarted the mobile I was shoked of the following issues :
- The arabic language disappeared from the phone lagnauge selection.
- MMC requested a passrowd to ulock it !!! while I dont remember that I set a password for it or I may set it once long time back but I forgot it now.
I'm surprized for what happened as I had a discussion last night with my father regarding Nokia trust relation ship .
Please advice how can I solve my issues ASAP.
All my contacts are backed up on the memmory .

read this :
/t5/Software-Updates/Language-changed-or-missing-after-software-update-sticky/td-p/265903
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Ipod touch4g is not detected in pc and itunes after software update

after software update is done. when i connect my ipod touch it is not detected in pc (windows 7) and in itunes please help me anyone.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New iPad with retina display with 30 pin connector mirroring to TV with dvi adapter problems after software update

Hi. Good day to everyone my New iPad with retina display 30 pin connector will not mirror to TV even with divi adapter after software update. Adapter works fine. Or is it a software glitch with IOS 7.04? I've tried resetting and reconnecting nothing seems to work.

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

IPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines

iPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines.
I found a video on youtube with similar issues - http://youtu.be/Xuuqxx18-bA
EVERYTHING HAS BEEN TRIED: Restore, Reboot, Recycle, Replacing Cables, etc....
I don't have Apple Care, what to do? Spend more money and buy a new phone?

Here is another person who has a problem with the iPhone 5 screen https://www.youtube.com/watch?v=sc1ZPWSA8dc and they have just received them NEW!!!!!
I myself, two days ago purchased a 2nd hand iPhone 5 that was advertised as having a line of squares at the bottom of the screen. I Googled it and found people saying it was a screen issue and to replace the screen, so I did this and it is still happening with a new screen.
I am starting to dislike Apple intensely after reading forum posts and watching videos where people are asking for help and telling us about issues that they are having with their phones.
Why is Apple getting it so wrong with their updates and manufacturing that they are completely destroying iPhones that cost a lot of money and then expecting the owner to purchase another phone unless they are still in warranty.
Apple you should be going out of your way to put things right for people but instead there is a wall of silence over so many of the issues destroying peoples phones.
SHAME ON YOU!

Restart corruption after Software Update

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