Restart in special menu shuts down mac completely!
I've been using iMac OS 9.2.2 for some six years now. This last few days a problem has arisen when I select "restart" from the finder special menu. computer shuts down and doesn't restart. Nor will it start up again when I press the start button. To get it working again I have to switch off at the mains wait a few minutes and then start up again.
If I select "shut down" from the special menu, computer shuts down and starts again when I press the start button.
Its only when I select "restart" that the computer packs up completely until I switch off and then on again at mains.
Has anybody else had this problem? If so how did you fix it?
Thanks for your time and help.
Ray.
The following article is just the opposite of your problem. However, it may shed some light of your problem:
http://docs.info.apple.com/article.html?artnum=58171 Restarts Instead of Shutting Down
Other possible solutions:
Check the plug connection on the back of the iMac as well as the wall socket connection. Make sure both are firmly in place.
Depending on model iMac check for a stuck power button.
Jammed iMac Power Button Advice
1) TURN THE COMP OFF. Unplug everything and turn the iMac, screen down on a soft cloth, with the bottom facing towards you.
2) Remove the two screws by the foot stand, remove the VGA vent at the top (pry it off with a screw driver), then remove the two outer screws.
3) Starting from the top, slowly pull the bottom shell downwards until it snaps off. Much force is often needed.
4) You can now see the back of the power button. The problem is caused by either or both of the following. The hole is too small, or the tabs are unaligned.
5) To fix the problem that the hole is too small, use a piece of coarse sandpaper and widen the hole slightly.
6) To fix the problem of poorly aligned tabs, just make sure that the tab on the button, fits into the slot in the casing. The tab is on the bottom of the button.
7) Reassemble, and your problem should be cured.
Start using the keyboard to powerup instead of the mac.
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Thanks to leonie for some information contained in this.
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