Restart ipad, and stuck on old apple id

Hi There
I just make a reboot of my ipad. But when i try to restart it, it ask for my apple id. But the problem is that i have chance my email address and apple id. So now apple has disabled my account, and if i will restart the account i have to receive a email from them where i can make a new password. But they are sending the email to my old email adresse, so i will not get the email, and then i can't remove the apple id from my ipad. What can i do?

Call AppleCare and ask to be transferred to the Account Security Team.

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My Apple ID always goes to my husbands on MY iPad and is showing OLD Apple ID even though we have separate ones. Can you help

First my husband got an iPad then weeks later I did. When setting mine up we used the same email for my Apple ID - everything was fine until last week when I tried to add an app it wouldn't work with respect to password.
He changed his Apple ID on his iPad
I changed mine and everything was great
Today I try to download an app and it is showing our ORIGINAL Apple ID and both of us can't remember password - plus when we go to reset password the Apple ID that shows is his NEW Apple ID on both of our iPads.
So frustrating

This seems so simple now but what a crazy day. What I ended up doing was updating my ipad (music) from my computer to the ipad and for some reason I decided to click on "The Store" and noticed the OLD email address we used for the ORIGINAL Apple ID
So I changed it and uninstalled the app for Facebook as this is the app that I couldn't update and
Boom
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Hope if anyone else has this problem it helps and the only thing now to hope for is The Canucks win their game tonight
Happy dance

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That is why I said to restore via iTunes, did you check the link?
This will put it back to factory settings and you can set it up with the new ID once you reconnect with your HDTV. This is not done via ethernet, as per the link you need to connect to the computer via micro usb. You cannot bypass home sharing.
FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with).

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Tried updating my iPad wirelessly today. Process seemed to have gotten stuck and later wi fi crashed (in that order, I believe). Restarted iPad and got a picture of a wire leading to iTunes icon on the iPad screen. Nothing happens even when connected it to my Windows 8.1 PC, and iTunes doesn't seem to recognize the iPad.

Hello there, uromr.
The following Knowledge Base article provides some great troubleshooting steps for the issue you're having:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If once the iPad is recognized, you still see the Connect to iTunes Screen, then this article provides some additional steps for updating your device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

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Run through this list of fixes
Step by Step to fix your Mac

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
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B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
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At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

My ipad is stuck on the apple icon and wont turn on..what do i do???

my ipad is stuck on the apple icon before you turn it on......and it wont turn on.

1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

I have a problem with iphone4 I bought a used and unlocked iphone4 old apple id because the first owner dies please help me how to activate iphone4 I unlocked with icloud

I have a problem with iphone4
I bought a used and unlocked iphone4
old apple id because the first owner dies
please help me how to activate iphone4
I unlocked with icloud

fherly nur arief wrote:
I unlocked with icloud
If you had already removed the device from 'Find My iPhone' in iCloud, then you jus tneed to powercycle the device in order to activate it.
Source: http://support.apple.com/kb/TS4515
"After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally."
If it has not been removed, then the activation lock is still active.
If the previous owner cannot remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht5818
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

I am going to buy a new ipad and give the old ipad to my daughter - how do I...

I am going to buy a new ipad and give my old ipad to my daughter - how do I break the connection from the old ipad and my Apple account so she does not use my icloud and can buy her own apps, etc?

Tap Settings > General > Reset > Reset All Settings. This will not remove any third-party apps, just the settings. If you wish to restore to "as new," then:
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
A Complete Guide to Restore or Recover Your iDevice (or if You Forget Your Passcode)
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
          You will be prompted to Restore as New or Restore from a Backup. Choose the first option.

How do I stop my ipad from referencing an old apple id? My old ID was deleted by an Apple representative months ago. When I try to "update" my ipad it always references my old apple id which I no longer have a password for..help

How do I stop my ipad from referencing an old apple id? My old Apple ID was my old email address. I contacted Apple and it was deleted by an Apple representative months ago. Whenever I try to "update" my ipad (games etc.) it always references my "old apple id" which I no longer have a password for or have any access too..help

Problem is...I do NOT know the password for this "old" apple id. I haven't used this apple id in over 1 year and it "suddenly" started to show up. I can NOT update or down load any updates without knowing the old apple id's password either. I am getting help. I was able to contact tech support and they are in the process of helping me within an email reply to "reset" my password from that old Apple id, in the next 24 hours.
Thank you all for your help! I hope we are able to resolve this issue. Again, it is very odd that my "old" email or original Apple ID decided to appear after such a long span. I will keep you all posted as to how it was resolved when I hear back via an email.

My iPad is stuck with the apple logo!!! Please help me

My iPad is stuck with the apple logo. it just shut off, and I turned it on, and the apple logo won't go away. sometimes the screen goes black, and then the apple logo shows back up. Help!!!!!!

Have you tried rebooting your iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not work, you can try restoring your iPad iOS Software.
iTunes: Restoring iOS software - Support - Apple
Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode.

Home pc is under my husband's user id, I have an iPad and iPhone under my apple id. I have more music on my iPad then on pc or iPhone. If I set up synching over wifi for my devices... What do they sync to? Will the songs on iPad be added to phone/pc?

Home pc is under my husband's user id, I have an iPad and iPhone under my apple id. I have more music on my iPad then on pc or iPhone. If I set up itunes synching over wifi for my devices... What do they sync to? Will the songs on iPad be added to phone/pc? Or will the iPad and iPhone be synced (matched) to pc and reflect what is on that device?

Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC

HT204291 I had AirPlay setup on my iPad but now I can't seem to play movies from the iPad on our tv. I've checked all connections, restarted iPad and AppleTV but I can't seem to resolve

I had AirPlay setup on my iPad but now I can't seem to play movies from the iPad on our tv. I've checked all connections, restarted iPad and AppleTV but I can't seem to resolve

As the video is downloaded from iTunes it should be in the right format. It could be a DRM rights issue. Watch this video of how to watch DRM iTunes video on a wi-drive via Safari - http://www.youtube.com/watch?v=Ta6cCegKBqQ

Restart ipad, and stuck on old apple id

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