Restart not possible (Xml message)

Hi All,
I am facing the following error in SXMB_MONI , restart is not possible & unable to check the payload.
can any one please let me know what is the cause for it & how to resolve it.
INTEGRATION_SERVER_PIP  - -
Sender Component     
urn:wssprocessorWsd/wssprocessorVi/document -
sender name space     
wssprocessorVi_Document----
Sender Interface                         
"Current Status"----
>Version     
Synchronous----
>Type
BE -
>QOS          
PROXY----
Outbound Proxy
& The Receiver components are Blank.
Message Status is System Error RESTART NOT POSSIBLE(RED colour Round Button)

Have you configured Receiver Determination with the appropriate target system and interfaces?  Looks like your target system is down or connectivity errror...
Go to SXMB_MONI and pick that message and navigate pipeline steps and see where it fails.. Also the steps it fails you check the payload or response mesg and you will see the details of error.
Also go to RWB and check your communication channel monitoring  area. See any help you get.
Also go to RWB and go to message monitoring. See the inbound side of the interface and see what is the reason for the error.. Sometime if the receiver comm channel or target system has issue you mesg stop.
Check SMQ1 and SMQ2 and see any locks for those mesgs. If so remove locks and activate again.

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