Restarting download

How do I restart downloading Elements 11 after it paused when laptop went into sleep mode?

if your cc app shows pse 11 is installed, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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HT202159 Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game

Hi aaronvilla,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

Cant resume/restart download Mac OS X Lion after purchase

Cant resume/restart download Mac OS X Lion after purchase and it is not in the purchased list

OS X Lion 10.7.2
"Resume" - does not go off or configure this feature in (System Preferences / General / Images of recent objects ...) The problem is that the "Resume" eats a lot of memory because it is impossible to work a "nightmare." Bring quality and performance that has been in OS X Snow Leopard!!!
Earlier OS X was perfect in everything, but now? Return to its former glory and do not let the unfinished product on the market or you will lose your reputation in the world. Steve Jobs had died he would put things in order.
Country: Ukraine
City: Kiev

HT1725 whenever i download larger apps i.e 100mb, after download is completed, instead of processing it just restarts downloading

whenever i download larger apps i.e > 100mb,
after download is completed, instead of processing it just restarts downloading

You can automatically save downloads without seeing the Open/Save/Cancel dialog in the Options:
orange Firefox button (or Tools menu) > Options > General > "Saves files to"
However, I can't think of a way to have the Open/Save/Cancel dialog always default to Save. I think mine suggests whatever I did last for the same type of content, but I haven't paid close attention.
I'm out of time to address the problem with "do this automatically" but there is one suggestion for why it could be grayed out in this article: [[Change what Firefox does when you click on or download a file]].
Is it possible you had a download-related extension before? To compare settings and extensions, please retain the Old Firefox Data folder on your desktop. Aside from checking the extensions in there, it would be interesting to run a text file comparison on your currently active prefs.js file and your old one in that folder.

How to restart download attempt counter?

Hi,
I received this notification when I tried to download Adobe Creative Suite 6 Design Standard Student and Teacher Edition into my laptop:
Sorry,
Too many download attempts: 5. You were allowed to download only 5 times.
My download was interrupted during all the four attempts on my laptop and I am unable to resume download so I had to restart the download multiple times, all unsuccessful.
So far, the DesignStandard_CS6_LS16.dmg file has been successfully downloaded only once - on my desktop. Now I only have one working version of Photoshop on my desktop when I should be entitled to download it to five different devices.
How do I get my download attempt counter to be restarted again so that I have four remaining attempts?
Thanks.

nusling wrote:
So far, the DesignStandard_CS6_LS16.dmg file has been successfully downloaded only once - on my desktop.
Then why don't you use that download on the other devices as well?

HT202159 Can't restart download

I have purchased an app, and during the download something happened that stopped the download. I followed the instruction and went to "purchase" to restart the download, but again the only help I get is to go back to "purchase" and restart.
I have done this several times now, and I am stuck in a circle where I keep getting the same respons, but no download.
Please help me out of this circle?

Thanks for the help. However I don't think it is any firewall or anti-viral software, since I have changed any of these and I have in the past purchased apps without any issues.
I seems like there is some "residual" of the first download attempt, that is stopping any further download. The first time I downloaded the app, it was stopped by a reboot of the network. When I logged in again, I continued the download but now it kept suggesting that I went to "purchase" and downloaded the app again. It is this loop that I am now stuck in, and the only help Apple can offer, is to the same thing again.... and that is frustrating!

Restart download in iBooks purchased

HHow do I restart a download of an iBook I purchased that was interupted by a connection problem.

Hi there Keith Hudson,
You can reloads the book using the information in the article below.
Download past purchases
http://support.apple.com/kb/HT2519
-Griff W.

Error Restarting Download - Error 8003

I cant restart a download that was interrupted by my internet connection dying. I get an error 8003 - any help?

I just had this problem on 2 tracks I was downloading/upgrading to iTunes Plus. Disabling my Privoxy adblocking proxy did the trick. The proxy didn't affect the other 190+ tracks and vids I had, but my cable modem seized up like 5 times during the redownload (Commiecast :/), so I assume that an interrupted download recovery doesn't play nice nice with proxies..
Presumably this would also get you if you run a proxy for antivirus as well.
HTH!

Can't upgrade, can't restart downloads

I made the apparently monumental mistake of trying to download the free "Watchmen" comics on iTunes (ew.com/watchmen). I'm on a slow landline, and it's a big file, but I've done this before with no problems. Let it run, pause the download if I'm leaving or need the phone, hit the "resume" button and let it finish. (I've even downloaded digital box sets before, with no problems; the Smashing Pumpkins box took about a week, starting it up when I came home from work, pausing it at bedtime. No problems with the service at all until now.) The Watchmen comics were downloading fine, and then I had to do the stop/start thing. And it won't let me restart. After downloading 60MB, it's now decided that I can't download this because it's a video file and I need the newest version. So I click on the "free upgrade" button. And nothing happens. So I try going to apple.com, following all the procedures there, same result. Clicking on "report a problem" on my account summary page or "itunes service and support" on the Help menu both also do absolutely nothing. No error report, no red stopsign pop-up blocker errors, just nothing. The link is there, but it won't work.
But that's not the bad part. The partially downloaded Watchmen has vanished from my account -- it's not in the "Downloads" section of the store, it doesn't show up in my account history page, it was listed as a TV program, but doesn't show up in the "TV" section of iTunes. It was a free download, so it should be no trouble at all to right-click and delete it... except it no longer exists, and yet, every time I'm on, iTunes tells me that an item in my download queue requires an upgrade. It thinks this comic is still there, it's still trying to restart the download, and I have no way to stop it. Worse, some songs that I purchased and had to pause today are now behind this invisible download, and it won't finish them, either. When I try to restart the two songs, I get the "upgrade" error about five times (five errors for one free download?), then I get "error = 8003" for the two songs, also about five times each. Then it just stops everything and refuses to let me do anything.
I've surfed around here a bit, and it seems like everyone is having problems with the newest upgrade; not sure I even want that, but I really have to get rid of this video comic book that is stalling the program out. HOW can I get this thing off my account? Any help largely appreciated...
Chris

If you'd like to pursue getting your iTunes updated I would suggest going directly to www.apple.com/itunes/download/ and downloading the installer file, and the installing the update right over what is currently on your PC.
If you would rather not update iTunes you can email iTunes Store customer service and request that they take the item out of your download queue so that it does not continuously try to download for you.
http://www.apple.com/support/itunes/store/browser/
CG

Restart download mountain lion

I am on an unreliable WIFI connection that loses my download of Mountain Lion (4gb). Can I resume a download from where it ended off, this used to be standard procedure on lots of software.

Try clicking Store from the App Store menu bar top of your screen. From the drop down menu click Check for Unfinished Updates.
And try here > Mac App Store: How to resume interrupted downloads

How do i restart download assistant?

the download assistant is stuck on extracting, how do i stop it?

Kurara2 you will want to complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. You will then want to reiniate the download. I would recommend also choosing your User folder, which is the default, or your desktop folder to save the install files too.
Alternately you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

HT1860 Cannot restart downloads on Apple TV

Hi,
I was downloading a season and the internet was interrupted. The article says I should go to "settings -> downloads" but I don't have this option! Any thoughts?
Thanks

same problem - same answer
Probably a good question for the Apple TV forum
LN

App Store downloads - how many times does one need to restart download??

I am having a bit of an issue with AppStore, I purchased Rome Total War, granted a whopping 4 Gig download, however Apples infrastructure seems to be a bit on the weak side as the connection gets dropped on the server side.
Anyone else seeing that too? My DSL is fine otherwise, but it is very annoying to see that I can not get to the product I purchased for more than 24 hours now... I did expect a far better user experience from this.
Thanks,
Bernd

Yes I have apps installed on the SD card. Shifting them to the internal memory is not really an option (would leave very little free space over there which would then cause other problems). Besides, if the phone allows you to install the apps on the card, shouldn't they work from there? Yes, they should.
Without the card, there will be no custom apps and the phone would be almost useless (will turn into a basic device used to make calls and send text). To me, this is not an option. Also, I don't see how it would solve the problem automagically after some time.
The card doesn't seem to be faulty. I tried to connect the phone without the card inserted and it got connected alright for two times but the USB mode chooser froze the third time, just the same as with the card inserted. So a new card is probably not going to solve the problem.
Must be something strange happening here. Maybe it's due to the apps installed on the card rather than the internal memory, but I just cannot install all those apps within that limited space.
Thanks for the feedback. I'm waiting for more members' experience to come to any conclusion.

Movie download restart

IT7
I am using a esata drive connected to my expresscard slot. I was downloading a movie and had about 800meg downloaded. The card got unplugged which dis-connected the drive. when I went back in to restart download it started from the very beginning. Is this how it works? I thought it would start where it left off.

Jeebers,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
All my best,
Allen

Restart multi part download

Hello,
I have a 900mb download and it failed at 780mb mark.
I tried the suggesting in the note but it did not work
what I did was:
1) moved the 780mb version of the download to another area (e.g. out of download folder)
2) restarted download
3) paused the download at 1.4mb
4) moved the 1.4mb file out of the download directory
put the 780mb file back into the download directory
5) unpause the download
error popup message returned in download window
FAILED
any ideas?
thanks

Hi I just tested it again.
When I start the new download, 2 files are correct
.rar.part size 2.9mb
.rar size zero KB
(I took a screen shot)
then soon as I paused (paused at 5.2mb)
navigated back to dl folder
the zero KB file disappeared
the .rar.part is there (it is at 5.4mb)
does this help?

Restarting download

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