Restarting iPod Touch when screen is frozen

I read all the information on restarting a frozen iPod Touch. Tried to hold down the home button, but the red iTunes connect symbol never showed up on the screen. In desperation I held down the home and on/off button at the same time. After a short time the iTunes connect screen can on, I connected the iPod to my computer and then was able to restore the iPod. Hope this helps someone.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .  No connect to itunes , OnOff button & home button DOESN`T WORK? -

    My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .
    No connect to itunes , OnOff button & home button DOESN`T WORK? -
    While installing an update for my IPod touch 4g ( that I`ve had for around over a year )
    and turned it off while it was " updating " . I turned it on a while after ,
    and it was on the apple symbol and then suddenly went to the white screen with the green ,
    white and yellow lines from top to bottom . I`ve waited around 2 and a half hours for it to go back .
    I`ve tried to connect it to itunes , but won`t connect nor effect the ipod screen .
    I`ve also tried the on and off button held and holding the home button as well .
    Nothing is working and I`m begging to worry .  it's my baby sister's ipod and she's crying already she doesn't know
    what to do....

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch's screen partly frozen?

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    Message was edited by: HilightUrDay

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Try this program for placing the iPod in Recovery Mode since you Home button does not work.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

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    Did you already try to connect in recovery mode and restore? iPhone and iPod touch: Unable to restore

  • How to reset ipod touch when frozen on apple logo

    hello
    i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
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    how to reset ipod touch when frozen on apple logo
    with the problem i have
    thank you for your help.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
    Plug into your computer
    Go to ITunes
    Click on your Device
    Click on Summary tab
    Click on Restore
    Hope that helps!
    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
    Cheers!
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  • When I open messages on mu iPod touch the screen is blank and then goes back to the home screen after 10secs

    When I open messages in my iPod touch the screen is black, I have no access to the keyboard and then after 10 secs, the screen bounces back to the home screen, why is this?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings.Messages>Send and Receive and sign out of the account and sign back in.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • When I turn on my ipod touch the screen goes white and stays white.

    When I turn on my ipod touch the screen goes white and stays white.  It plays but all I see on the screen is white.  I cannot change anything.

    It iTunes is asking to enter the passcode then:
    - A data recovery company may be able to help
    - Restore the iPhone from the backup of the iPod. You can then get the data off and then retore the iPhone from the backup of the iPhone.

  • When I physically rotate my IPOD touch the screen does not rotate. I must have something set wrong

    When I physically rotate my Ipod touch the screen does not rotate. I must have something set wrong, but can't find out what it is. Can someone point me in the right direction?...thanks

    Is orientation lock on?
    iPod touch User Guide (For iOS 5.0 Software)

  • My iPod Touch 4G screen shakes when I scroll down or up.?

    I am really upset to say that my iPod touch 4G screen will shake occasionally when I scroll up or down. It also acts like it is not calibarated correctly. It will enter a program that is at the completely opposite side of the screen. Any suggestions or tips will be greatly apperciated! Thanks!

    Yes. Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following may be less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • IPod Touch 4g, screen shaking when I'm scrolling?

    Hi someone please help me! When I try to scroll slowly on my iPod Touch, my screen shakes like crazy and sometimes hits other things on the page I don't want to go to. The weird thing is, is that it goes away and then comes back :/ this is affecting my other apps too. What should I do? i don't have any apple stores near me either. Please help and thanks!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If yu stillhave the problem that indicates a hardware problem.

  • My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do?

    The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.

    If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required.  You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

  • HT1320 how to reset my ipod touch 4. screen is showing Ipod is disabled try again in 22,499,542 minutes?

    I have a Ipod touch 4th generation. The screen is locked and is showing Ipod is disabled. Try again in 22,499,536 minutes. How do I fix this???

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Imessage is unable to activate on my ipod touch, setings screen for imessage is not up

    Imessage is unable to activate on my ipod touch, settings screen for imessage doesn't give me options to turn it on or off

    Hello ecaseywage,
    For issues activating iMessage on your iPod touch, take a look at the article below to walk you through getting it resolved. I would start with making sure that you have the date and time set correctly as well as making sure you are online. Because you said that you cannot turn it off, try restarting your iPod touch to see if can be turned off afterwards. 
    If you get an error when trying to activate iMessage or FaceTime
    http://support.apple.com/en-us/HT201422
    Take care,
    -Norm G.  

  • How do you reset an ipod touch when it is still stuck in recovery mode?

    how do you reset an ipod touch when it is still stuck in recovery mode?

    Having the same problem. Plugged into the computer, iTunes doesn't connect to it. Plugged it into the wall and the low battery bar shows up but then it goes to the black/apple screen and stays there. The screen goes black and then when it pops back on again (on its own), the apple is still there. Won't hard restart either. Halp!

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