Restarting of phone
my frepuently restart after the firmware update v51 .can somebody help
Hi rabichowdhary
Although you would need to backup essential data first, have you tried resetting device by keying in *#7370# on dialler screen folowed by 12345 (default Nokia lockcode) unless altered by yourself?
Happy to have helped forum in a small way with a Support Ratio = 37.0
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A few days ago I reset my apple Id password. After that, my phone has been acting up. I logged into my apple id on my phone using my new password. (I have an iphone 5c with ios 8). And ever since, I ahve not been able to receive iMessages using my phonenumber. I checked my settings, and it shows my phoneumber as a dimmed option for my iMessage, but won't let me choose it. At this point, I got fed u with not being sble to receive messaages (Since the majority of my contacts use imessage and don't have my email) so I restarted my phone. Now it is saying that I have no service and that my phonenumber is unknown in the phones app. I nee dto be able to use my phone regularly so please help me ASAP.
Hello ,
Thanks for using Apple Support Communities.
From your post I understand that your iPhone is displaying No Service. Because it is displaying No Service, you are unable to link your phone number. First, follow the directions below to resolve the issue of No Service appearing.
If you're in your carrier's coverage area
Follow these steps, testing after each.
Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Restart your device.
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Contact your carrier to check for any network or account issues.
Restore your iPhone.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Take care,
Alex H. -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?
http://support.apple.com/kb/ht5621
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My iPhone 4 keeps having the "Restore Needed" message pop up on my phone. I have restored my phone several times this week, and it still keeps happening. The "Restore Needed" message pops up, so I immediately do a hard shut-down. Once the phone restarts, the phone then says "Activation Required". I keep shutting down and restarting the phone, and sometimes it snaps out of it, seemingly on its own. Sometimes I have to go home and restore and activate my phone. How do I fix this? I'm 2.5 hours away from the closest Apple store and 1 hour away from the closest AT&T store.
Thanks!
AutumnMake the time and take it to the Apple Store. Make an appointment first. Or you can call AppleCare and go for a mail in replacement.
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I've downloaded the new software on my iphone and now it won't open itunes. I've done the upgrade, restarted my phone multiple times. Anyone experiencing similar problems. This is infuriating, how can the software mess up a previously functioning device and apple offer no remedy?!
I have already solved the problem by accessing the music tab then logging to iTunes store through it. It hasked for my apple id which was provided, then access was approved.
ever since, I am accessing iTunes directly and there are no problems.
I wonder whether this was the link to the solution. -
My phone is not showing up in itunes. I want to sync it. I have a MAC and I have restarted the phone, it's charged, I have the most current version of itunes. What do I do now? It says to reinstall itunes if you have windows but not for mac. Help!
With your phone plugged in, open Image Capture and see if the iPhone shows up. If not, you are having a sync problem. If it shows up in Image Capture, but not iTunes, I'd delete iTunes and reinstall it.
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Ever since the 4.3 update, which I waited until end of January 2014 to download, My phone has been messed up. Some of the problems I solved on my own since Verizon and Samsung both refused to help me. I fixed the charging problem by using an HTC Incredible charger since Samsung's charger is garbage since the update. Battery drain is also a constant issue. Ram is ALWAYS full which should be a good thing but clearing it out completely and killing off all Google apps seems to make my phone all of a sudden fly and work super fast. As the day goes on I am unable to clear all of these unwanted items from being open and bogging down my phone. Most of the apps doing this are the preloaded ones you don't need. I am forced to restart my phone to get the memory cleared at least 2-4 times a day. Verizon tells me this is normal. Samsung hangs up on me when I call. Why do I have to restart this phone just to get it to work like it should after a few hours of being on? Does Verizon care about customers or just money?
@Verizon Wireless Customer Support. I have the 4.3 version that I got with the awful update. I waited until the end of January to download it and guess what was never fixed? Your update. Its been months and battery drain is not better at all. I have replaced with a new battery and it was the same problem. I have used safe mode numerous times and it does not do anything either other than annoy me some more. I have done a factory reset on my phone since the update I downloaded in January 47 times so far. It didn't do anything but erase everything and I had to start all over. Google apps are a major reason my phone is lagging. Once I force stop them the phone has incredible speed, when the Google apps are on, the phone lags. The internet browser is also super slow. 56k dial up has faster speeds than my mobile browser and I have full 4g lte bars. Its beyond annoying because when ever I call Verizon customer service I am told nothing is wrong. If I break the phone into a million pieces you would still tell me its working properly. This problem persists on a daily basis. I now restart my phone 4 to 6 times daily. I am starting to wonder why the quality of your company is getting worse and worse? I have been around with Verizon wireless since early 2000 when you first merged with Vodafone, but in the past 4 years things have changed dramatically and I have stopped feeling appreciated like Verizon once made me feel
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I tried to download an app to my phone, but it kept saying that it couldn't be downloaded at this time. To solve that problem, I tried to restart my phone (which did not work by the way) and when the phone turned back on, the wifi didn't connect automatically so I went to do it manually. I clicked on the network and it says it's loading, but it is not connecting. It is not saying that it can't connect, it's just not doing anything. It has the little loading circle, but doesn't connect. All the other devices in my home (laptop, phones, iPods) are connected and are working properly. Please help me fix this! Thanks so much! (I restarted my iPhone again, reset my phone, and turned the wifi off and back on again already)
Hi there Draiggoch,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W. -
I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.
You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?
Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps -
I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP
I had a similar issue and it was password case sensitive issue
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I am using iphone 3gs since last 4 days. Till yesterday night it was working fine and i have connected this phone for charging . Morning there was apple logo in the screen and every 1mte (approx) it is blinking. I could not restart the phone.Plz help . I have tried to reset even by pressing sleep and home button but it could not help. Please suggest. Still i have connected for charging .
Sounds like you have corrupt backup data, if this occurs from one phone to another. Try restoring the phone as a new device, without a backup. Try using for a day before installing any other apps, etc. See if that improves the battery life. Then try syncing back applications a couple at a time. Something seems to be locking in the processor which is draining the battery.
Do you live in an area where there are Apple Stores? If so, try making an appointment with the Genius Bar to have the device checked out. -
iPhone 5 - The icons and letters enlarge and I can't get them to original size. I restarted the phone but it didn't work.
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Use "3" fingers and double tap on the screen to zoom out. then just go to Settings/General/Accessibility and turn Zoom off -
i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work.
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