Restarts doesn't leave start-up screen.

Today, I tried to download a new application then tried to download the OS X software update.
The software update didn't complete, and the applications weren't responding so I restarted the computer using Finder. All icons disappeared but the desktop picture and cursor remained.
After a long stall I removed the battery to reset.
The application disk is still stuck in the CD drive. The restart doesn't go past the apple icon and swirling status bar.
What has happened? Can I fix it, or do I have to drag my computer to the mall/apple store, again!!

Reset the SMC and PRAM:
http://support.apple.com/en-us/HT201295
http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
Then try a safe boot:
http://support.apple.com/en-us/HT201262
Any change?
Ciao.

Similar Messages

  • Mac Mini blank white screen. Did Cmd+R reprograms but doesn't leave the white screen!!

    Mac Mini blank white screen. Did Cmd+R  but doesn't leave the white screen! I tried Cmd+Option+R, this allows reprogramming but after 34 or so minutes it remains in the white screen! Any ideas?

    Unfortunately, the white screen will not go away! Therefore, I do not have the option to the Disk Utility!! I wish I could! I would have already erased the disk and reinstalled the OS. Side note here is that an Apple Fan told me that she and her husband had a similar scenario with a new iMac!! Turned out (after 3 attempts by Apple Techs to fix) to have to replace it! They related to me that there was an issue with the connections between the Logic Board and the Hard Drive! The hard drive got burnt out and so did the Logic board on different occasions. I have been a PC user for years until I got tired of all the maintenance and wanted to try Mac. So many thrilled fans claiming they never get issues as often as a PC. Well, here I am six weeks after buying the Mac Mini having issues...I guess a machine is a machine, is a machine! I was thrilled with the Lion OS and all the interaction I was having with it! I truly thought that this was a highly superior computer. I expected quality control to have equally a superiority that one would expect from an Apple product. It could be that this unit is a lemon! It happens! Because I also have iPad and iPhone that have given me the best performance ever!! So I hope that I will someday see the same from this Mac Mini that is just over 40 days old!
    If you know another way to get thru the white screen to get to the Disk Utility...I would love to try it. In any case, I am waiting for a call back to confirm an appointment date and time to visit a Mac store for repair.

  • Satellite P300 keeps restarting itself after initial start up screen.

    My Satellite P300 keeps restarting itself after the initial start up screen.
    The initial start up screen with the F2 & F12 options at the bottom appears, the screen then goes black, then a cursor appears in the top left hand corner and flashes a couple of times. Then the laptop shuts down and restarts itself and goes through the same process over and over.
    This is all with the power adaptor plugged in. If unplugged, it will go through the above mentioned process and shut itself down with no restart.
    Any help or advice would be much appreciated.
    Message was edited by: aic-poppy

    F8 is not listed in this meny, just F2 and F12 but F8 should help you to enter Advanced boot options .
    Can you please give an answer to C3POs question?
    Have you made some hardware upgrades in the past (RAM, HDD)?
    Have you changed anything?

  • HELP! I tried installing new printer software. The progress screen stayed at 0% so I forced quit. But the installing drivers screen remained. I manually shut off the computer. When I restarted it went from start up screen to terminal with multiple errors.

    The final message says (my-name-computer):/I have no name!
    I tried safe start but it just shuts down after the start ip screen.
    I tried starting with the OS disk in but didn't help.
    Please someone help!

    Oh Oh, you may need a stronger Disk Repair tool, or the DRive may be dying!
    You must repair the HD, your best bet is likely DiskWarrior.
    BTW, you might enjoy these DiskWarrior review/recommendations...
    http://discussions.apple.com/thread.jspa?messageID=9645801&#9645801
    http://discussions.apple.com/thread.jspa?messageID=10541019#10541019
    http://discussions.apple.com/thread.jspa?messageID=11918925&#11918925
    http://discussions.apple.com/thread.jspa?messageID=12684129#12684129
    http://discussions.apple.com/thread.jspa?messageID=12744794&#12744794
    http://discussions.apple.com/thread.jspa?messageID=12912879#12912879
    You must repair the HD,  if Disk Utility or fsck should fail to repair it, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...
    http://www.alsoft.com/DiskWarrior/
    Your best bet is DiskWarrior, you need the CD/DVD though.
    http://www.alsoft.com/DiskWarrior/
    But others that may work…
    Drive Genius…
    http://www.prosofteng.com/products/drive_genius.php
    TechTool Pro…
    http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

  • When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours?

    When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours? Unfortunately - I've been reading that this lengthy download problem is quite common - although I thought I saw where someone had loaded videos the day before and then had them to watch later. So, my first rental - I downloaded it overnight - then we go to watch it tonight and it proceeds to start loading again...saying it will be ready in 14 hours and 21 minutes!!! Am I doing something wrong here? If anyone has advice - I would greatly appreciate it. This is the first apple product that I am disappointed with

    When loading video or tv shows it is taking as long as 14 hours plus - if I leave the loading screen it doesn't continue to load? So you have to wait without leaving the screen for 14 hours? Unfortunately - I've been reading that this lengthy download problem is quite common - although I thought I saw where someone had loaded videos the day before and then had them to watch later. So, my first rental - I downloaded it overnight - then we go to watch it tonight and it proceeds to start loading again...saying it will be ready in 14 hours and 21 minutes!!! Am I doing something wrong here? If anyone has advice - I would greatly appreciate it. This is the first apple product that I am disappointed with

  • SAP system doesn't automatically start after restart (but manual start ok)

    Hi,
    We've got a new production line of SAP EP 7.0 systems, which have CI on HP-UX and DIs on windows. The version is NW2004s SPS09.
    What we see is that after a restart of the windows servers (usually because of windows patching), the SAP system doesn't automatically start up. It doesn't start up if I restart the SAP<SID>_<instance> service either. 
    However, I've got no problem starting the system with the MMC.
    Any idea what I am missing here? is it as simple as a profile parameter ?
    As far as I can see the profile used seem ok.
    After a restart of the windows server the following files have log entries in the c:\usr\sap\<SID>\J<instance>\work folder
    sapstartsrv.log
    trc file: "sapstartsrv.log", trc level: 0, release: "700"
    Fri Nov 17 15:51:26 2006
    <<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND
    sapstart.log
    Starting WebService thread
    SapSSLInit failed => https support disabled
    Webservice named pipe thread started, listening on port
    .\pipe\sapcontrol_97
    Webservice thread started, listening on port 59713
    sapstart.trc
    Starting WebService thread
    SapSSLInit failed => https support disabled
    Webservice named pipe thread started, listening on port
    .\pipe\sapcontrol_97
    Webservice thread started, listening on port 59713
    The windows event log have the application events
    (first)SAP Service SAP<SID>_<instance> successfully started.
    (at the same time)
    Failed to update service environment from user (STATOIL-NET\<sid>adm) environment. [ntservmgr.cpp 201]
    (note that this doesn't happen for all systems which have this problem, for other there is no entry like this)
    I see no failed login attemps in the security event log, but see the that a login is performed for SAPService<SID>.
    Since it also fails to automatically startup when I restart the service, I am able to use filemon to see what happens at a file level. Here I see that it can access the shared file system without any problems, and can read the profile and everything.
    MOM is running on the server and gets some Access denied errors since it doesn't have access to the shared file system, but I don't think that matters.
    Cheers
    Dagfinn

    hi  we are using sap bw 3.5 . database is oracle 9i
    i applied a kernel patch and when i tried to start the services . there was no problem with the oracle services  and saposcol but the service sap<sid>_nr did not start .
    when i went to check the error in work folder ..
    it say " SapSSLinit failed => https support disabled  .
    then i tried to start sap from cmd pmt . din`t work .
    is there a way to statrt this ...
    thanks alot.
    arjun

  • Computer won't start up after recent version of mountain lion.  My power Mac was running extmely slow this morning, so i shut down to restart.  As it is starting the screen goes black, says something about debugging with the word panic in parentheses. was

    I upgraded to latest version of mountain lion yesterday, this morning my power Mac was running extremely slowly (while typing, had to wait a second or two for words to appear), I shut down to see if problem would clear up.  When starting up, screen went black with programming jargon, something about debugging with the word panic in parentheses.  Screen then goes back to gray, says Mac encountered a problem and has to restart once I push a key.  Apple logo comes on gray screen, icon keeps circling and nothing happens.  This has happened three times in a row after shutting down and trying to restart.  Any thoughts?

    When verifying disk, said could not repair disk, back up as many files as possible then re format disk.  Computer now doing Internet recovery. Should I. Do the following in this order
    1 restore from back up on time machine
    2 re install osx
    These are the options coming up on osx utilities window

  • Can anyone help me get my iMac to reboot?  I get a gray "curtain" over the start up screen saying I need to restart my computer but it won't restart.  I just keep getting the same message every time.

    Can anyone help me get my iMac to reboot?  I get a gray "curtain" over the light gray start up screen with a message that I need to restart my computer and to hold the power button until it powers off and then press the power button again to restart.  It just does this over and over again and won't restart.

    Yeah, as necronym stated, it is a hardware issue and more than likely a RAM problem. Disconnect everything from the computer except keyboard and mouse and try again. If it still happens try removing one and/or swapping your RAM sticks over. Keep trying until you have eliminated all possible combinations. Just put a mark on one RAM stick so you know what have tried. If it still fails to boot properly you should probably replace your RAM, but that is no guarantee of success. Have a look at this link for more info on a Kernel Panic.
    The X-Lab - http://www.thexlab.com/faqs/kernelpanics.html
    Does the display look like this?

  • Elements 13 seemed to install ok on iMac OSX 10.9.5. Restarted iMac. Tried to open Elements. Opened but start-up screen did not open. Only gave 1st menu "Photoshop Elements" no other drop downs appeared

    Elements 13 seemed to install ok on iMac OSX 10.9.5. Restarted iMac. Tried to open Elements. Opened but start-up screen did not open. Only gave 1st menu "Photoshop Elements" no other drop downs appeared

    If you go into the applications folder, can you open Adobe Elements 13 Organizer, or the editor directly? The editor is well-hidden. It's inside the support files folder in the Adobe Photoshop Elements 13 folder:

  • I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    Make sure you quit all your applications before shutting down.
    And try resetting the SMC.
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • I restarted my macbook and now is stuck in the start up screen, what can I do?

    I restarted my macbook and now is stuck in the start up screen - grey screen, with apple logo and spinning wheel. It's a late 2008 model. Please help?!!

    Follow these directions:
    http://support.apple.com/kb/ts2570
    Ciao.

  • Abnormal Start-up Screen Appearing after wake from Sleep Restart

    I have started to have this problem with my MacbookPro where I will come back and wake try and wake from sleep and nothing. The computer is off or unresponsive. Upon restart I get an abnormal start up screen which looks like this image that I snagged with my camera:
    http://www.creativetantrum.com/screen.jpg
    In all my years of using a Mac I have never seen anything like this. And the MBP never gets pass the screen I have to hard restart and it launches into this screen:
    http://www.creativetantrum.com/startup.jpg
    and runs through to the login screen.
    Previously I have tried resetting the PRAM and SMC(?) as well as running Cocktail on the machine. Those sequences seemed to resolve the issue for at least a day. The only thing I have done that I can think may have caused this is I play a game called "Ouba" that runs in 640 x 480 or some low resolution that the MBP seems to resemble upon restart.
    Also upon restart I am given an opportunity to send Apple a message regarding the crash. Here is what it sends:
    panic(cpu 0 caller 0x001A49CB): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x5f5e1a64, CR3: 0x01334000, CR4: 0x000006e0
    EAX: 0x00006739, EBX: 0x0040d4c1, ECX: 0x00000320, EDX: 0x00006720
    CR2: 0x5f5e1a64, EBP: 0x47e93b58, ESI: 0x5f5e1a64, EDI: 0x00000006
    EFL: 0x00010006, EIP: 0x0037f240, CS: 0x00000008, DS: 0x00000010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x47e93888 : 0x128d0d (0x3cc65c 0x47e938ac 0x131f95 0x0)
    0x47e938c8 : 0x1a49cb (0x3d2a94 0x0 0xe 0x3d22b8)
    0x47e939d8 : 0x19b3a4 (0x47e939f0 0x0 0x47e93a08 0x131f48)
    0x47e93b58 : 0x37f719 (0x109380 0x5f4e6000 0x0 0x9)
    0x47e93c18 : 0x1ac378 (0x3190ca1e 0x2304 0x0 0x120)
    0x47e93c48 : 0x61a3ce (0x61a1ae 0x3 0x64b160 0x0)
    0x47e93ca8 : 0x60f446 (0x65d8600 0x2 0x47e93c7c 0x0)
    0x47e93cc8 : 0x3ac373 (0x6632300 0x4b063c 0x3 0x4ef000)
    0x47e93d08 : 0x3bb728 (0x65d8600 0x3f2688 0x6608f48 0x3920b5)
    0x47e93d48 : 0x394a8f (0x6608b00 0x4 0x1d 0x2)
    0x47e93d88 : 0x394fc5 (0x6608b00 0x0 0x47e93dc8 0x0)
    0x47e93da8 : 0x395ea4 (0x6608b00 0x654fc00 0xb 0x1)
    0x47e93de8 : 0x394fee (0x6608b00 0x6651780 0x47e93e28 0x0)
    0x47e93e08 : 0x395ea4 (0x6651a80 0x654fc00 0xb 0x1)
    0x47e93e48 : 0x394fee (0x6651a80 0x6695200 0x47e93e88 0x0)
    0x47e93e68 : 0x395ea4 (0x6695e80 0x654fc00 0xb 0x1) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleACPIPlatform(1.0.10)@0x60e000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5fa000
    dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x60a000
    Kernel version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB
    Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.3.5
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
    Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB
    Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
    USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    Any help would be fantastic.
    Thanks.

    the settings are done via Terminal commands or through a widget (i know there is "deepsleep" and i think another)
    you should be able to find the terminal command through reading about the different sleep modes, if not try goggling "changing sleep mode on mac" and that should show you. if you cant find it let me know and ill try to dig it back up.
    the MBPs are standard with safe sleep, the older lap tops used quick sleep. there is not way to change them through the standard system in a GUI, it has to be done via code (very easy because you can just copy and paste it in)
    -matt

  • While trying to restore os x and erase content, some problem about voice software came up and the computer asked me to restart and try again by clicking restart button. When I did this, the machine went to a gray start up screen and will not progress.

    While trying to restore os x and erase content on my MacBook pro, some problem about voice software came up and the computer asked me to restart and try again by clicking restart button. When I did this, the machine went to a gray start up screen with an apple and will not progress. I've waited more than 30 minutes and tried restarting again by holding the power button. Also, restore cd 1 will not eject so the computer will no longer move past the gray screen with spinning circle. Restore CDs had never beeused and were still in packaging in the original box. Ran hardware test just to check, and it came back as normal. Now what? I live nowhere near a genius bar :(

    computer asked me to restart and try again by clicking restart button.
    That's called a kernel panic...
    Since the install disc won't eject, try starting up while holding down the C key. If the Mac won't boot while holding down the C key, try ejecting disc by either holding down the mouse while starting up or holding down the Eject key while starting up.
    Try booting from your install disc so you can run Disk Utility in case the startup disk needs repairing.
    Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
    Go to Installer menu and launch Disk Utility.
    (In Mac OS X 10.4 or later, you must select your language first from the installer menu)
    Select your HDD (manufacturer ID) in the left panel.
    Select First Aid in the Main panel.
    (Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
    Click Repair Disk on the bottom right.
    If DU reports disk does not need repairs quit DU and restart.
    If DU reports errors Repair again and again until DU reports disk is repaired.
    When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
    Select your startup disk and click Restart
    While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 15% free space.
    What is a kernel panic
    Mac OS X Kernel Panic FAQ
    Resolving Kernel Panics

  • MacBook Pro gets to start up screen then keeps restarting

    I was using my MacBook Pro fine, and closed it as I normally do. I heard it making noises, so I took it back out and opened it. The screen was black and not turning on. I pressed the power off button to turn it off. When I pressed it on, it went to the gray start up screen as normal, but never loaded. The time waiting circle kept going round and round. After a few minutes of trying to load, the computer automatically restarted and the cycle started again. It did it a few more times before I turned it off and waited an hour. I tried it again and the same thing happened. Please tell me what happened and how to fix it. Thanks!

    Eric
    Thank you for taking the time to post those links to informative articles.
    In relation to the first article entitled "Resolve startup issues and perform disk maintenance with Disk Utility and fsck"
    I can confirm that i was not able to start in safe mode but was able to boot up in recovery mode and run disk utility. The only one i hadn't tried is fsck.  Please correct me if I am wrong, but if from what I understand by the article, this is to be used if I could not run disk utility, with which I have been able to do and to repair both the disk and permissions. But again, if I've missed the obvious from that article please correct me.
    Te second article entitled "Troubleshooting Startup and Login Items" identifies troubleshooting that should be carried out in safe mode. However I am unfortunately unable to start in safe mode and have not been able to progress past the apple logo since this problem started.
    Thank you for both links and for taking the time to share. If though I have missed something more significant in this regard I would appreciate your feedback.
    Many thanks 

  • About two weeks ago, it would randomly shut off. It would restart fine, but shut off sooner. Sometimes, it wouldn't even restart. Now, it's at the point where when I power it on, it rarely restarts past the white apple start-up screen. mbp mid 2012 i7

    About two weeks ago, it would randomly shut off. It would restart fine, but shut off sooner. Sometimes, it wouldn't even restart. Now, it's at the point where when I power it on, it rarely restarts past the white apple start-up screen.

    Backup in case your disk is failing.
    Start up in Safe Mode;  http://support.apple.com/kb/PH14204?viewlocale=en_US
    If it boots reliably in Safe Mode then it is probably a software issue.
    Reset PRAM: http://support.apple.com/kb/PH4405
    Boot in Recovery Mode.  (Hold down the Command (⌘) and R keys as your computer restarts.)  Run Disk Utility.  Click on the upper left system disk icon.  Does S.M.A.R.T. report “Verified”?  If not the disk is failing and will need to be replaced.  Click on the icon underneath and indented to the right, usually called “Macintosh HD”.  Repair Disk.  It should finish normally with a green OK message.  If it does not try to repair it again. 
    If it will not finish with the green OK message then use Disk Utility to erase the drive and then reinstall OS X.  (Be sure you have a backup before erasing the disk.  Post back if you need instructions on how to do that.)
    If it repaired all errors and is still not booting normally, reinstall OS X.
    If it is still sick after all these steps then the disk probably needs to be replaced.  You can do that inexpensively and fairly easily yourself or take it to an Apple store for them to do it for you at a higher cost.  If it is still under warranty or AppleCare have Apple do it for you for free.  Post back if you need instructions on replacing the disk.  You may want to have Apple check the health of the system and disk before replacing it yourself.
    Message was edited by: Dibenkorn

Maybe you are looking for

  • How do i get an e-mail or coupon that does not print entirely on the page .moved to fit on the page

    How do I get an e-mail or couponthat does not fit entirely on the pqge moved tofit onthe page

  • Can you play two different MIDI instruments at the same time in Garageband?

    Hi all, I searched for a while but failed to find an answer so far: can Garageband allow you to play two tracks with two different midi instruments? When I plug my two keyboards, the 2 MIDI sources are recognized, but can only play notes on one track

  • Table alignment issues in firefox

    Hi all, I've just finished designing a site for my business and after uploading it to the net I've been told by a friend that the main table cells on my index page aren't aligning properly. The original page which can be found at http://www.darksun.n

  • How to create JSF application from xsd files?

    Hi, We have many xsd files describing xml's which we are supposed to send to web services. Application which we are creating should allow user to fill xml documents with data and then we should send those xml files to some web service. We want to aut

  • Re:ALV Grid

    Dear Friends, I have the following requirement in ALV Grid: A report is displayed with check boxes in front of each row. I need to have an edit button in the application toolbar. When I select the checkbox of a row and click on the edit button, a par