Restarts every 33minutes , speed fine, sync always...
I'm not at all happy
HH5 on a nice short clean lean. Syncs every time at 79.xx/19.xx Mbps
yesterday, it started a continuous scyle of restarts every 30-35 minutes, the restarts take a few minutes to do so the end result is about 30 minutes of working connection then everything drops again.
After my previous encounters with the call centre I'm not going to even bother ringing them
HH5 Advanced Settings>Broadband>Connection page info, always the same sync, excellent line
VDSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:13:45
Downstream: 78.12 Mbps
Upstream: 19.53 Mbps
WAN Log:
16:55:11, 16 Apr. ( 132.180000) WAN operating mode is VDSL
16:55:10, 16 Apr. ( 131.260000) PPP IPCP Receive Configuration ACK
16:55:10, 16 Apr. ( 131.250000) PPP IPCP Send Configuration Request
16:55:10, 16 Apr. ( 131.250000) PPP IPCP Receive Configuration NAK
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Send Configuration ACK
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Receive Configuration Request
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Send Configuration Request
16:55:10, 16 Apr. ( 131.240000) CHAP authentication successful
16:55:10, 16 Apr. ( 131.170000) CHAP Receive Challenge
16:55:10, 16 Apr. ( 131.170000) Starting CHAP authentication with peer
16:55:10, 16 Apr. ( 131.170000) PPP LCP Receive Configuration ACK
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration Request
16:55:10, 16 Apr. ( 131.160000) PPP LCP Receive Configuration Reject
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration ACK
16:55:10, 16 Apr. ( 131.160000) PPP LCP Receive Configuration Request
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration Request
16:53:36, 16 Apr. ( 37.190000) WAN Auto-sensing running.
16:21:58, 16 Apr. ( 131.480000) WAN operating mode is VDSL
16:21:57, 16 Apr. ( 130.580000) PPP IPCP Receive Configuration ACK
16:21:57, 16 Apr. ( 130.570000) PPP IPCP Send Configuration Request
16:21:57, 16 Apr. ( 130.570000) PPP IPCP Receive Configuration NAK
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Send Configuration ACK
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Receive Configuration Request
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Send Configuration Request
16:21:57, 16 Apr. ( 130.560000) CHAP authentication successful
16:21:57, 16 Apr. ( 130.500000) CHAP Receive Challenge
16:21:57, 16 Apr. ( 130.500000) Starting CHAP authentication with peer
16:21:57, 16 Apr. ( 130.500000) PPP LCP Receive Configuration ACK
16:21:57, 16 Apr. ( 130.490000) PPP LCP Send Configuration Request
16:21:57, 16 Apr. ( 130.490000) PPP LCP Receive Configuration Reject
16:21:57, 16 Apr. ( 130.490000) PPP LCP Send Configuration ACK
16:21:57, 16 Apr. ( 130.490000) PPP LCP Receive Configuration Request
16:21:57, 16 Apr. ( 130.480000) PPP LCP Send Configuration Request
16:20:24, 16 Apr. ( 37.520000) WAN Auto-sensing running.
15:48:49, 16 Apr. ( 130.790000) WAN operating mode is VDSL
15:48:48, 16 Apr. ( 129.880000) PPP IPCP Receive Configuration ACK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Send Configuration Request
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Receive Configuration NAK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Send Configuration ACK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Receive Configuration Request
15:48:48, 16 Apr. ( 129.860000) PPP IPCP Send Configuration Request
15:48:48, 16 Apr. ( 129.860000) CHAP authentication successful
15:48:47, 16 Apr. ( 129.670000) CHAP Receive Challenge
15:48:47, 16 Apr. ( 129.670000) Starting CHAP authentication with peer
15:48:47, 16 Apr. ( 129.670000) PPP LCP Receive Configuration ACK
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration Request
15:48:47, 16 Apr. ( 129.660000) PPP LCP Receive Configuration Reject
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration ACK
15:48:47, 16 Apr. ( 129.660000) PPP LCP Receive Configuration Request
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration Request
15:47:14, 16 Apr. ( 36.520000) WAN Auto-sensing running.
15:15:38, 16 Apr. ( 132.060000) WAN operating mode is VDSL
15:15:37, 16 Apr. ( 131.170000) PPP IPCP Receive Configuration ACK
15:15:37, 16 Apr. ( 131.160000) PPP IPCP Send Configuration Request
15:15:37, 16 Apr. ( 131.160000) PPP IPCP Receive Configuration NAK
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Send Configuration ACK
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Receive Configuration Request
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Send Configuration Request
15:15:37, 16 Apr. ( 131.150000) CHAP authentication successful
15:15:37, 16 Apr. ( 131.090000) CHAP Receive Challenge
15:15:37, 16 Apr. ( 131.090000) Starting CHAP authentication with peer
other logs in next post
TR069 log:
16:56:01, 16 Apr. ( 183.460000) CWMP: session completed successfully
16:56:01, 16 Apr. ( 183.240000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
16:55:58, 16 Apr. ( 179.850000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:55:58, 16 Apr. ( 179.840000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:55:27, 16 Apr. ( 149.560000) CWMP: session closed due to error: WGET TLS error
16:55:19, 16 Apr. ( 139.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:55:19, 16 Apr. ( 139.910000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:54:18, 16 Apr. ( 79.020000) CWMP: session closed due to error: Could not resolve host
16:54:18, 16 Apr. ( 79.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:54:18, 16 Apr. ( 78.990000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:53:48, 16 Apr. ( 48.800000) CWMP: session closed due to error: Could not resolve host
16:53:40, 16 Apr. ( 41.040000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:53:40, 16 Apr. ( 41.030000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:53:39, 16 Apr. ( 40.650000) CWMP: Initializing transaction for event code 1 BOOT
16:22:49, 16 Apr. ( 183.660000) CWMP: session completed successfully
16:22:49, 16 Apr. ( 183.450000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
16:22:46, 16 Apr. ( 180.390000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:22:46, 16 Apr. ( 180.390000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:22:16, 16 Apr. ( 150.100000) CWMP: session closed due to error: WGET TLS error
16:22:06, 16 Apr. ( 139.170000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:22:06, 16 Apr. ( 139.170000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:21:06, 16 Apr. ( 79.260000) CWMP: session closed due to error: Could not resolve host
16:21:06, 16 Apr. ( 79.240000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:21:06, 16 Apr. ( 79.240000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:20:36, 16 Apr. ( 49.060000) CWMP: session closed due to error: Could not resolve host
16:20:28, 16 Apr. ( 41.340000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:20:28, 16 Apr. ( 41.340000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:20:28, 16 Apr. ( 40.950000) CWMP: Initializing transaction for event code 1 BOOT
15:48:56, 16 Apr. ( 138.460000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:48:56, 16 Apr. ( 138.450000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:56, 16 Apr. ( 78.260000) CWMP: session closed due to error: Could not resolve host
15:47:56, 16 Apr. ( 78.240000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:47:56, 16 Apr. ( 78.240000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:26, 16 Apr. ( 48.060000) CWMP: session closed due to error: Could not resolve host
15:47:18, 16 Apr. ( 40.330000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:47:18, 16 Apr. ( 40.320000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:18, 16 Apr. ( 39.940000) CWMP: Initializing transaction for event code 1 BOOT
15:16:28, 16 Apr. ( 182.920000) CWMP: session completed successfully
15:16:28, 16 Apr. ( 182.710000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
15:16:25, 16 Apr. ( 179.320000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:16:25, 16 Apr. ( 179.310000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:15:55, 16 Apr. ( 149.030000) CWMP: session closed due to error: WGET TLS error
15:15:45, 16 Apr. ( 139.610000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:15:45, 16 Apr. ( 139.610000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:44, 16 Apr. ( 78.520000) CWMP: session closed due to error: Could not resolve host
15:14:44, 16 Apr. ( 78.510000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:14:44, 16 Apr. ( 78.500000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:14, 16 Apr. ( 48.330000) CWMP: session closed due to error: Could not resolve host
15:14:06, 16 Apr. ( 40.630000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:14:06, 16 Apr. ( 40.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:06, 16 Apr. ( 40.240000) CWMP: Initializing transaction for event code 1 BOOT
14:43:18, 16 Apr. ( 182.160000) CWMP: session completed successfully
14:43:18, 16 Apr. ( 181.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
14:43:15, 16 Apr. ( 178.960000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:43:15, 16 Apr. ( 178.950000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:42:44, 16 Apr. ( 148.670000) CWMP: session closed due to error: WGET TLS error
14:42:36, 16 Apr. ( 139.490000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:42:36, 16 Apr. ( 139.480000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:41:35, 16 Apr. ( 77.930000) CWMP: session closed due to error: Could not resolve host
14:41:35, 16 Apr. ( 77.910000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:41:35, 16 Apr. ( 77.900000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:41:05, 16 Apr. ( 47.720000) CWMP: session closed due to error: Could not resolve host
14:40:57, 16 Apr. ( 40.100000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:40:57, 16 Apr. ( 40.090000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:40:57, 16 Apr. ( 39.710000) CWMP: Initializing transaction for event code 1 BOOT
14:09:22, 16 Apr. ( 138.050000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:09:22, 16 Apr. ( 138.050000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:08:23, 16 Apr. ( 79.440000) CWMP: session closed due to error: Could not resolve host
14:08:23, 16 Apr. ( 79.430000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:08:23, 16 Apr. ( 79.420000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:07:53, 16 Apr. ( 49.230000) CWMP: session closed due to error: Could not resolve host
14:07:45, 16 Apr. ( 41.420000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:07:45, 16 Apr. ( 41.420000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:07:45, 16 Apr. ( 41.030000) CWMP: Initializing transaction for event code 1 BOOT
13:36:14, 16 Apr. ( 140.010000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:36:14, 16 Apr. ( 140.000000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:35:12, 16 Apr. ( 78.380000) CWMP: session closed due to error: Could not resolve host
13:35:12, 16 Apr. ( 78.370000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:35:12, 16 Apr. ( 78.360000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:34:42, 16 Apr. ( 48.180000) CWMP: session closed due to error: Could not resolve host
13:34:34, 16 Apr. ( 40.480000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:34:34, 16 Apr. ( 40.470000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:34:34, 16 Apr. ( 40.090000) CWMP: Initializing transaction for event code 1 BOOT
13:03:45, 16 Apr. ( 183.170000) CWMP: session completed successfully
13:03:44, 16 Apr. ( 182.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:03:41, 16 Apr. ( 179.690000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:03:41, 16 Apr. ( 179.680000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:03:11, 16 Apr. ( 149.390000) CWMP: session closed due to error: WGET TLS error
13:03:01, 16 Apr. ( 139.680000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:03:01, 16 Apr. ( 139.670000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:02:00, 16 Apr. ( 78.200000) CWMP: session closed due to error: Could not resolve host
13:02:00, 16 Apr. ( 78.180000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:02:00, 16 Apr. ( 78.170000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:01:30, 16 Apr. ( 48.000000) CWMP: session closed due to error: Could not resolve host
13:01:22, 16 Apr. ( 40.190000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:01:22, 16 Apr. ( 40.180000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:01:22, 16 Apr. ( 39.800000) CWMP: Initializing transaction for event code 1 BOOT
12:30:34, 16 Apr. ( 184.340000) CWMP: session completed successfully
12:30:33, 16 Apr. ( 184.130000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
12:30:30, 16 Apr. ( 180.380000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:30:30, 16 Apr. ( 180.370000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:29:59, 16 Apr. ( 150.080000) CWMP: session closed due to error: WGET TLS error
12:29:50, 16 Apr. ( 140.530000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:29:50, 16 Apr. ( 140.530000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:49, 16 Apr. ( 78.960000) CWMP: session closed due to error: Could not resolve host
12:28:49, 16 Apr. ( 78.940000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:28:49, 16 Apr. ( 78.940000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:19, 16 Apr. ( 48.750000) CWMP: session closed due to error: Could not resolve host
12:28:11, 16 Apr. ( 40.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:28:11, 16 Apr. ( 40.980000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:10, 16 Apr. ( 40.700000) CWMP: Initializing transaction for event code 1 BOOT
11:57:21, 16 Apr. ( 181.690000) CWMP: session completed successfully
11:57:21, 16 Apr. ( 181.500000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
11:57:18, 16 Apr. ( 178.280000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:57:18, 16 Apr. ( 178.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:56:47, 16 Apr. ( 147.980000) CWMP: session closed due to error: WGET TLS error
11:56:39, 16 Apr. ( 139.430000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:56:39, 16 Apr. ( 139.430000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:39, 16 Apr. ( 79.640000) CWMP: session closed due to error: Could not resolve host
11:55:39, 16 Apr. ( 79.620000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:55:39, 16 Apr. ( 79.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:09, 16 Apr. ( 49.440000) CWMP: session closed due to error: Could not resolve host
11:55:01, 16 Apr. ( 41.630000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:55:01, 16 Apr. ( 41.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:01, 16 Apr. ( 41.240000) CWMP: Initializing transaction for event code 1 BOOT
11:23:30, 16 Apr. ( 138.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:23:30, 16 Apr. ( 138.850000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:22:29, 16 Apr. ( 77.960000) CWMP: session closed due to error: Could not resolve host
11:22:29, 16 Apr. ( 77.950000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:22:29, 16 Apr. ( 77.940000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:21:59, 16 Apr. ( 47.760000) CWMP: session closed due to error: Could not resolve host
11:21:51, 16 Apr. ( 40.040000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:21:51, 16 Apr. ( 40.040000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:21:51, 16 Apr. ( 39.660000) CWMP: Initializing transaction for event code 1 BOOT
Similar Messages
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HomeHub 5 Rebooting/Restarting Every 15 Days!!
Hi All,
Apologies if this has already been covered but I am at my whits end. I have had Inifinty 2 for over a year now and my HH5 seems to restart every 15 days as if its on a timer.. I recently had an engineer out as my line went iffy as my max speed reduced by about 20mb and the max available was showing incorrectly too. He put my line on to some new pairs up to the cabinet... The speeds are fantastic as they aleady were and my line was back up running in no time.. Sure enough though.... 15 days exactly later and the hub restarted itself albeit the speeds stayed the same... What on earth doe the HH5 do this for or is there something wrong with my line?? I would love to get to the bottom of this as surely these restarts will affect my speed.
Info from the router:
Whilst typing this i notice that my hub restarted itself again last night to apply the firmware update.. ending 204... perhaps this might mean the end of the restarts
Any advice gratefully accepted
00:39:50, 16 Jan.
(49636.050000) The system is going DOWN for reboot.
10:53:08, 15 Jan.
( 33.870000) The system is UP!
10:52:00, 15 Jan.
(1886357.070000) The system is going DOWN for reboot.
10:52:00, 15 Jan.
(1886357.070000) OpenRG is going for reboot by IPC command
10:51:55, 15 Jan.
(1886352.070000) OpenRG will go down for reboot in 5 seconds
14:52:33, 24 Dec.
( 35.030000) The system is UP!
15:34:44, 23 Dec.
( 34.400000) The system is UP!
15:01:27, 23 Dec.
( 34.310000) The system is UP!
00:00:35, 01 Jan.
( 35.690000) The system is UP!
17:48:04, 13 Dec.
( 36.600000) The system is UP!
17:46:54, 13 Dec.
(726182.170000) The system is going DOWN for reboot.
08:04:09, 05 Dec.
( 35.500000) The system is UP!
00:05:02, 24 Nov.
( 34.800000) The system is UP!
00:03:52, 24 Nov.
(1554635.200000) The system is going DOWN for reboot.
00:03:52, 24 Nov.
(1554635.200000) OpenRG is going for reboot by IPC command
00:03:47, 24 Nov.
(1554630.200000) OpenRG will go down for reboot in 5 seconds
00:13:16, 06 Nov.
( 35.380000) The system is UP!
00:12:07, 06 Nov.
(1252254.320000) The system is going DOWN for reboot.
00:12:07, 06 Nov.
(1252254.320000) OpenRG is going for reboot by IPC command
00:12:02, 06 Nov.
(1252249.320000) OpenRG will go down for reboot in 5 seconds
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Stats on Line
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ34526038
3. Firmware version:
Software version 4.7.5.1.83.8.204 (Type A) Last updated 15/01/15
4. Board version:
BT Hub 5A
5. DSL uptime:
0 days, 09:38:29
6. Data rate:
20000 / 79995
7. Maximum data rate:
30944 / 83647
8. Noise margin:
12.8 / 7.8
9. Line attenuation:
13.7 / 14.9
10. Signal attenuation:
13.6 / 14.9
Solved!
Go to Solution.Another poster {DavidCo} recommend to set the dhcp lease the max 21 day setting on the hh5 to see if that helps.
15 days is pretty good for the hh5 & shouldn't really attract the dreaded dlm's attention. {Unless its on a counter phase ?}
Good guide on how the dlm works from BTRetails sister isp pluesnet . http://community.plus.net/library/browsing/fttc-dlm-what-it-is-how-it-works/
If you don't want to loss the lines connection when the hh5 updates ( or what ever other mischief it gets upto ) You need to use it in tandem the an openreach modem as "guru ray_d" often highlights .
That way the hh5 can concentrate on just being a router , rather than an all singing 'n' dancing all-in-one. -
Why does my computer restart every time I plug in my ipod?
I got my ipod touch a few weeks ago, and for the last two weeks, every time I plug it in, my computer restarts. It continues to restart every time it reaches the XP loading bit (where the bars travel across the screen, I don't know the technical name). I put the computer into safe mode and it doesn't restart, but my ipod isnt recognised on itunes so I can't sync it.
Does anyone have this problem, or know how to fix it? Thanks in advanceI've got a first gen. Ipod touch and I had a problem with my computer and had to wipe my hard drive and reinstall windows! since then when I plug in my touch it restarts my computer.
I'm looking on the forum for a solution before I try anything but to me it looks like we have a similar problem.
The only things different on my system since the last time it worked properly are I updated/reinstalled itunes yesterday and I installed NORTON 360 about a week ago so I think it must have something to do with them!
what browser do you use? I'm using firefox.
If you find a solution can you post an update and I'll do the same,thanks. -
Every time I start up my computer I encounter a frozen cursor (mostly in the upper left hand corner of the screen right after the desktop is loaded in, but sometimes it lets me go for about a minute before freezing) and then I restart and everything is fine. Is this indicative of a problem ... and can I fix it? (I've done Norton on all the drives). Thanks.
Hi, Dennis -
That could be caused by many things.
One of the possibiities is an item in the Startup Items folder (in System Folder) that is not behaving well. Try disabling everything in that folder that you do not absolutely need - this can be done via Extensions Manager, near the bottom of its listings.
It can also be cause by a bloated or damaged desktop file on one or more of the drives. Rebuilding those would be the solution if that is the case. To do that -
• The Apple way: Article #10182 - Rebuilding Desktop File and Icon Recovery
• The way I do it: Restart - immediately hold down the Shift key until you get the "Extensions Off" message; then release Shift and hold down the Command and Option keys until you get the splash screen asking if you want to rebuild the desktop; click yes (or okay). Once that's done, restart to turn your extensions back on.
It is possible there may be a soft extensions conflict of some kind. One way to test for that is to try using the Mac OS Base or Mac OS All set of extensions at boot - you can select either of those sets from the Selected Set pulldown menu in Extensions Manager, and the shut down to test.
Or, you can select that 'on the fly' at startup. To do that, when you start the machine immediately press the Spacebar, keep it held down - Extensions Manager should open just before extensions would normally start to load. At that time you can select one of those sets and continue the startup.
You mention having used Norton on the drives. Altough Norton once was a good program, it has presented problems with users of OS 9. In particular, it should not be used if the OS 9 version on its CD is older than the newest OS 9 version on one of the hard drives.
If by chance you have installed any of the Norton Utilities software items, try disabling all such to see if that results in a better startup. -
My phone keeps restarting every 5 minutes. how do i make it stop
my phone keeps restarting every 5 minutes. how do i make it stop
Try to sync you phone with iTunes to create a new backup before it restarts. Also try to import your photos (see http://support.apple.com/kb/HT4083) and back up your contacts if you can (sync them to iCloud in Settings>iCloud>Contacts>On or use an app like My Contact Backup). When done, force you phone into recovery mode and restore it, as explained here: http://support.apple.com/kb/ht1808.
-
My itunes won't sync my tones (ringtones) to my iphone 4. every time i check sync tones my itunes library says that my iphone is connected to a different itunes library but i do not have another itunes library. what do i do?
Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also need to simply try restarting your phone and attempting to sync again after a restart. Information on completing this can be found here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Router restarting itself and speeds very slow!
My router keeps restarting every few hours for no apparent reason, my DSL connection rate on the bt broadband speed test is 3648kbps(down) and 448kbps(up) but because the router keeps restarting my IP Profile for the line hasn't increased from 500kbps and my download speed is 480kbps. I have never had any problems with speed in the past and the IP profile used to be around 3000kbps with download speeds around 2800kbps. I've tried swapping the router to my old voyager 2110 and the same problem occured. We have had really bad weather the past week, might this have something to do with it?
enter for homehub
192.168.1.254 in browser click A to Z top right
then ADSL enter pas and click MORE DETAIL
POST RESULTS
Also post results of test at ( best done from master test socket)
http://speedtester.bt.com/
Some one may hen be able to help
Have you tried a quite line test
dial 17070 option 2 and listen - should hear nothing
best done with old type analogue phone digital will do but may have slight hiss
do not use home hub phone
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me -
My IPAD 3 [5.1.1 (9B206)] has a problem.
- It restarts every three (3) minutes: it goes out then comes back but lost the previous page (auto lock is set to 15 minutes)
- It can no longer connect to the mobile network orange except Wireless (WIFI)Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Have deleted temp video, configured anti spam and firewall, and one specific video keeps giving me an error. Just tried downloading a previous episode of the show and it worked just fine. Always sunny in philly "Charlie rules the world" anyone else??
Have deleted temp video, configured anti spam and firewall, and one specific video keeps giving me an error. Just tried downloading a previous episode of the show and it worked just fine. Always sunny in philly "Charlie rules the world" anyone else??
-
IPod restarts every time I click the center button
Every time I click the center button to go into the music folder, my iPod restarts, so I can't get into those files. It sometimes happens when going in to the extras folder as well. What do I do?!
Do you have any podcasts on your ipod?
My nano has a very strange problem with resetting too, whenever I transfer a podcast to the ipod, listen to them using the 'Podcasts' folder itunes makes in the ipod's music folder(not playlists, but in the root music menu, before playlists), then delete just the podcast itself instead of the whole podcast folder, then I try going back into the music menu on the ipod, it restarts every time.
Only fix I've been able to come up with is just creating a new playlist for just podcasts, and putting my podcasts in that playlist and deleting the 'Podcasts' folder that itunes creates everytime I transfer a podcast to the ipod. -
I'm not able to update Smurf's Village. Tried most of the things proposed on the net including restarting the iPad and trying syncing with the computer. Had a similar issue with another application. Had to delete and reinstall it, with all history lost.
Tried following up with the developer's instruction. Didn't help. Developer suggested contacting Apple if their instruction didn't work. Tried the various methods recommended on the Apple site. Same result.Telling is that you tried most of the things on the net doesn't tell us exactly what you did try, so we are all still left to guess .....
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again.
If that doesn't work, restart your router and reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Finder crashes and restarts every minute
I'm on 10.8.4. A few hours ago, Finder started to crash and restart every minute. Doesn't happen when logged as Guest user, and doesn't happen when booting in Safe Mode. Crash Report copied below. Any help appreciated!
Process: Finder [414]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.8.3 (10.8.3)
Build Info: Finder_FE-808003001000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [149]
User ID: 501
Date/Time: 2013-07-18 17:13:25.995 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001017e91b4
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1017e91b4:
-->
__TEXT 0000000106a3f000-0000000106efa000 [ 4844K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010c5a0686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010c59fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x0000000109449233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010944e916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010944e0e2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x000000010803ceb4 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x000000010803cc52 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x000000010803cae3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x0000000109fc0533 _DPSNextEvent + 685
9 com.apple.AppKit 0x0000000109fbfdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x0000000109fb71a3 -[NSApplication run] + 517
11 com.apple.AppKit 0x0000000109f5bbd6 NSApplicationMain + 869
12 com.apple.finder 0x0000000106a44b56 0x106a3f000 + 23382
13 libdyld.dylib 0x000000010c3cc7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010c5a2d16 kevent + 10
1 libdispatch.dylib 0x000000010c396dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x000000010c3969ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010c5a26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010c432f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010c432d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010c41d1d1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010c5a26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010c432f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010c432d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010c41d1d1 start_wqthread + 13
Thread 4 Crashed:
0 ??? 0x00000001017e91b4 0 + 4320039348
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000052 rcx: 0x000000010c3d4000 rdx: 0x0000000000000052
rdi: 0x000000010c3d4000 rsi: 0x0000000107c5f000 rbp: 0x000000010c3d5ff4 rsp: 0x000000010c3d5f7c
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000107c5f000 r15: 0x0000000000000000
rip: 0x00000001017e91b4 rfl: 0x0000000000010206 cr2: 0x00000001017e91b4
Logical CPU: 0
Binary Images:
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0x10721f000 - 0x1074f0ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x107876000 - 0x107a24fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x107adc000 - 0x107adcfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x107c62000 - 0x107cbefff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x107fc8000 - 0x107fcffff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x107fdd000 - 0x10830dfff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x108465000 - 0x108714fff com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x10894d000 - 0x108a4bfff com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x108b07000 - 0x108b61fff com.apple.Suggestions (2.0 - 102.1) <05D8D892-9A31-301A-BD24-D8A89B2AC905> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x108ba5000 - 0x108ba5ffb +cl_kernels (???) <33520EC0-3A2E-440D-8831-FA3005ED6171> cl_kernels
0x108ba7000 - 0x108baafff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x108bb6000 - 0x108d08fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x108d92000 - 0x108e83ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <F9FAEAF0-B9A5-34DF-94B7-926FB03AD5F6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x108ee3000 - 0x108ee4fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x108eea000 - 0x108f79fff libCoreStorage.dylib (296.16.1) <35FE3D47-089C-351A-AC9E-4D2C82AE5D87> /usr/lib/libCoreStorage.dylib
0x108fa1000 - 0x108feafff com.apple.DiskManagement (5.2.1 - 665.1) <8F2C8673-B1DE-33CE-A024-5E179EA8D378> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x109012000 - 0x10901cfff libcsfde.dylib (296.16.1) <8F75205A-8802-3B1D-87AA-235CBF1E49AE> /usr/lib/libcsfde.dylib
0x109028000 - 0x10904fff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10906f000 - 0x1090a3fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x1090d0000 - 0x109138ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x109193000 - 0x109194ff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x10919b000 - 0x10919bffc +cl_kernels (???) <AF4B46AD-CB39-4495-8ADC-EFD65697D11D> cl_kernels
0x1091a2000 - 0x1092ba92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x1092da000 - 0x1093acff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10940c000 - 0x10940cff7 +cl_kernels (???) <877B6C98-47F1-4744-80EE-8C3DBCBCED52> cl_kernels
0x10940e000 - 0x10940effc +cl_kernels (???) <AF4B46AD-CB39-4495-8ADC-EFD65697D11D> cl_kernels
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0x10f627000 - 0x10f6a6ff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10f6e8000 - 0x10f6f1ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x10f6fc000 - 0x10f797fff com.apple.CoreSymbolication (3.0 - 117) <C304FDB8-2FF7-34BC-858A-2B96C2B039D5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10f7b2000 - 0x10f80eff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10f851000 - 0x10f887fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10f8ac000 - 0x10fb70fff com.apple.AddressBook.framework (7.1 - 1170) <A850809B-B087-3366-9FA0-1518C20831D3> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10fdc8000 - 0x10fdd4ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10fddf000 - 0x10fde6fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x10fdec000 - 0x10fdecfff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10fdf0000 - 0x10fe2afff com.apple.framework.internetaccounts (2.1 - 210) <546769AA-C561-3C17-8E8E-4E65A700E2F1> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x10fe62000 - 0x10fe9dfff com.apple.LDAPFramework (2.4.28 - 194.5) <7C71C445-2B52-3AC0-97E5-9F2E692C8F5C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x10feab000 - 0x110106ff7 com.apple.QuartzComposer (5.1 - 284) <D9CDC9ED-9F03-30F0-80DF-BA189A054AC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x11026c000 - 0x11031fff7 com.apple.PDFKit (2.8.4 - 2.8.4) <BD6E8774-1C8B-3CD1-B5FA-7352B2173068> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x110395000 - 0x1103c1fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x1103f1000 - 0x11068cff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x11073e000 - 0x1108afff7 com.apple.QTKit (7.7.1 - 2599.31) <1CBAB8B9-E335-33E3-B442-60105D265CB7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x1109b6000 - 0x110a01fff com.apple.CoreMedia (1.0 - 926.104) <31EAF297-9C42-3D6F-A8A1-CDAB94A26113> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x110a27000 - 0x110cdeff7 com.apple.MediaToolbox (1.0 - 926.104) <916B1ACC-2623-39FB-9B5A-1B0162F8C468> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x110d72000 - 0x1111aefef com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x111244000 - 0x111244fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x11124d000 - 0x111267fff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x111282000 - 0x1112cffff com.apple.CoreMediaIO (308.0 - 4155.4) <B563579E-469D-39A1-975C-F4EDD419602E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x1112f8000 - 0x111456fef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x11149a000 - 0x1115b4fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x1115da000 - 0x111d81fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x111d9d000 - 0x111dc9fff com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x111ddd000 - 0x111e28fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x111e53000 - 0x111ea2fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x111ed9000 - 0x111f30ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x111f3b000 - 0x111f3fff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x111f46000 - 0x111f49fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x111f56000 - 0x111f6bfff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x111f86000 - 0x111fa3ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x111fb5000 - 0x111fb7ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x111fbe000 - 0x111fc0fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x111fca000 - 0x11205eff7 com.apple.CorePDF (2.2 - 2.2) <F17D7D37-4190-38E2-9F43-DD4F87792390> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1120b2000 - 0x1120bdff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x1120c8000 - 0x112121ff7 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <84F003C2-5758-3D0A-8644-F3A0BA4F22FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x11216a000 - 0x112185ff7 com.apple.frameworks.preferencepanes (15.1 - 15.1) <8A3CDC5B-9FA5-32EB-A066-F19874193B92> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x1121a4000 - 0x1122a6fff libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib
0x112314000 - 0x112595fff com.apple.AOSKit (1.051 - 152.4) <01C09924-2603-3C1E-97F7-9484CBA35BC9> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x1125c3000 - 0x1125c3fff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x1125c8000 - 0x112638fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x11268c000 - 0x112697ff7 com.apple.aps.framework (3.0 - 3.0) <DEF85257-2D1C-3524-88F8-CF70980726AE> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x1126aa000 - 0x1126bbff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x1126c9000 - 0x112700ff7 libssl.0.9.8.dylib (47.1) <B7C438BB-79FF-37B3-B8FB-253E5135CBB4> /usr/lib/libssl.0.9.8.dylib
0x112717000 - 0x1127eaff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x112858000 - 0x1128a0fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x1128b5000 - 0x1128f5ff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x11290a000 - 0x11290cff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x112912000 - 0x112915fff libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
0x112d5e000 - 0x112d8cfff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x112eb8000 - 0x112ebcfff libCGXType.A.dylib (332) <17C8DD17-B3CB-3633-B252-C368AE51204C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x114216000 - 0x114224fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x114b25000 - 0x114b31fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x114bbf000 - 0x114bd4fff com.apple.frameworks.preferencepanessupport (12.0 - 12.0) <B2DDBD97-CE08-3632-BFED-43325BCDDD7A> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
0x114be9000 - 0x114cb7fff com.apple.Bluetooth (4.1.4 - 4.1.4f2) <B08B37AD-88BB-3048-A4AF-8A7B3F9A598C> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x114d2c000 - 0x114e56ff7 com.apple.avfoundation (2.0 - 361.40) <EDEAB424-D693-39C6-B4A6-C503213203AF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x114f3e000 - 0x114f49fff com.apple.CoreBluetooth (100.6 - 1) <8166B68C-3AA7-30F9-8454-CA2AA03F50E4> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth
0x1161c9000 - 0x1161edff7 com.apple.security.csparser (3.0 - 55179.13) <B85553DE-708C-3C20-93D5-70DC80068CE3> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x11622e000 - 0x116234fff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x11623b000 - 0x116244fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x116439000 - 0x116465ff7 libRIP.A.dylib (332) <D26BC320-B415-3C4D-B57F-D525FC361BB2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x1171fa000 - 0x117294ff7 unorm8_bgra.dylib (2.2.16) <5D62BED8-DF5D-3C51-94B4-57368FF10DDB> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x11856f000 - 0x118605ff7 unorm8_rgba.dylib (2.2.16) <853BEBC4-AED9-3CE2-B91D-3D666E7C7C8F> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x7fff6663f000 - 0x7fff6667393f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 15
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 470
thread_create: 18
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=176.6M resident=97.2M(55%) swapped_out_or_unallocated=79.4M(45%)
Writable regions: Total=177.3M written=13.8M(8%) resident=67.5M(38%) swapped_out=0K(0%) unallocated=109.8M(62%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 24.5M
CG image 220K
CG raster data 112K
CG shared images 1216K
CoreAnimation 1732K
CoreImage 24K
CoreServices 1200K
MALLOC 116.6M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=250 576K
Memory tag=251 24K
OpenCL 120K
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 16.2M
__DATA 17.4M
__IMAGE 528K
__LINKEDIT 34.9M
__TEXT 141.8M
__UNICODE 544K
mapped file 55.3M
shared memory 5628K
=========== =======
TOTAL 484.0MHere you go Clinton:
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 512 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Startup Items:
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
OS X 10.8.4 (12E55) - Uptime: 0 days 0:22:25
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (66.64 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[loaded] com.hp.help.tocgenerator.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Microsoft Database Daemon
Skype
Launcher
Google Drive
Dropbox
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
GarminGpsControl.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Aspera Installer.plugin
Aspera Web 3.1.1.70545.plugin
CitrixOnlineWebDeploymentPlugin.plugin
SigniantTransfer v4.0.0.42163.plugin
WebEx64.plugin
Bad Fonts:
None
Top Processes by CPU:
8% Finder
3% WindowServer
2% fontd
2% Microsoft Outlook
1% EtreCheck
0% Skype
0% Launcher
0% warmd
0% Dropbox
0% WebProcess
Top Processes by Memory:
311 MB WebProcess
205 MB WindowServer
188 MB Safari
180 MB mds
147 MB Microsoft Outlook
123 MB Dock
115 MB Skype
90 MB OmniGraffle Professional
90 MB ReportCrash
90 MB Dropbox
Virtual Memory Statistics
3.53 GB Free RAM
2.69 GB Active RAM
268 MB Inactive RAM
1.51 GB Wired RAM
522 MB Page-ins
0 B Page-outs -
Explorer.exe is crashing/restarting every minute - faulting module ntdll.dll
I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log:
Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc000071f
Fault offset: 0x000000000011808f
Faulting process id: 0x12c8
Faulting application start time: 0x01cdc8c32effec36
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a
Faulting package full name:
Faulting package-relative application ID:
I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to
work with them. Chatted with HP, they said it was an OS issue.
Anyone have any thoughts?
DanHere is the dump file. Any assistance is greatly appreciated!
http://sdrv.ms/XyPNrE
google drive is the cause:
FAULTING_IP:
ntdll!RtlReportCriticalFailure+89
000007f8`47d9a485 eb00 jmp ntdll!RtlReportCriticalFailure+0x8b (000007f8`47d9a487)
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007f847d9a485 (ntdll!RtlReportCriticalFailure+0x0000000000000089)
ExceptionCode: c0000374
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 000007f847defd60
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_PARAMETER1: 000007f847defd60
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
MANAGED_STACK: !dumpstack -EE
OS Thread Id: 0x6bc (50)
Current frame:
Child-SP RetAddr Caller, Callee
BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
DEFAULT_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
LAST_CONTROL_TRANSFER: from 000007f847d9f2a0 to 000007f847d9a485
STACK_TEXT:
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
ntdll!RtlReportCriticalFailure
ntdll!_C_specific_handler
ntdll!_GSHandlerCheck_SEH
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!RtlRaiseException
ntdll!RtlReportCriticalFailure
ntdll!RtlpLogHeapFailure
ntdll! ?? ::FNODOBFM::`string'
msvcr90!free
googledrivesync64!DllCanUnloadNow
shell32!CFSIconOverlayManager::_GetFileOverlayInfo
shell32!CFSIconOverlayManager::GetFileOverlayInfo
shell32!CFSFolder::_GetOverlayInfo
shell32!CIconOverlayTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
FOLLOWUP_IP:
googledrivesync64!DllCanUnloadNow+cd8
000007f8`32602dc8 488d542430 lea rdx,[rsp+30h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: googledrivesync64!DllCanUnloadNow+cd8
FOLLOWUP_NAME: wintriag
MODULE_NAME: googledrivesync64
IMAGE_NAME: googledrivesync64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 50cfe78c
STACK_COMMAND: ~50s; .ecxr ; kb
FAILURE_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_c0000374_googledrivesync64.dll!DllCanUnloadNow
BUCKET_ID: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_googledrivesync64!DllCanUnloadNow+cd8
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_2_9200_16433/50763312/ntdll_dll/6_2_9200_16420/505ab405/c0000374/000ea485.htm?Retriage=1
Followup: wintriag
0:050> lmvm googledrivesync64
start end module name
000007f8`32600000 000007f8`326bb000 googledrivesync64 (export symbols) googledrivesync64.dll
Loaded symbol image file: googledrivesync64.dll
Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
Image name: googledrivesync64.dll
Timestamp: Tue Dec 18 04:48:28 2012 (50CFE78C)
CheckSum: 000BE686
ImageSize: 000BB000
File version: 1.7.4018.3496
Product version: 1.7.4018.3496
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Google
ProductName: Google Drive
ProductVersion: 1.7.4018.3496
FileVersion: 1.7.4018.3496
FileDescription: Google Drive shell extension
LegalCopyright: Google
disable the sharing overlay icons in the google drive options.
"A programmer is just a tool which converts caffeine into code" -
i just downloaded ilife every things working fine except, when i try to open iPhoto it said ''You can't open the application iPhoto because it may be damaged or incomplete. i tried to re-download it but my password didn't work for some reason. HELPPPP!!!
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
After upgrade to ios7, few time i am having problem with my sound/speaker with terroble sound effect like machine or something.but after restart it will be fine.but how this thing can be fix? Because i never had this problem before upgrade to ios7.tq
Try going into your settings and 'reset all settings'
You will need to retweak your device but it's been said to help with sound issues.
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