Restauration incomplète

J'ai un hp envy 17 notebook
E4S12Uacarré ABL
j'avais intallé windows 8.1
J'ai reçu de microsoft une mise a jour facultative concernant VDDM 1.1 1.2 1.3
au redémarage l'écran est devenu noir impossible d'ouvrir windows
j'ai fait une réinstallation avec mes disques de récupération que j'avais fait après l'achat de mon ordi
après plusieurs tentatives j'arrive a restauration incompléte et ces informations du journal
4:04 PM 1/9/2014[15:53:10.16] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[15:53:10.16] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[15:53:10.16] ------------------------------------------------------------------------------------------
[15:47:31.41] Start BBOffline.cmd...
UPDrv=[C:]
[15:47:31.42] Set UIA Error Code to 951
[15:47:31.61] Delete [FBI] folder.
[15:47:31.61] WinPE is 64bit.
[15:47:36.92] Starts [FixUps].
[15:47:36.97] ---------------------------------------------------------------------
[15:47:36.97] FixUps.cmd...
[15:47:38.68] FixUps.cmd completed...
[15:47:38.68] ---------------------------------------------------------------------
[15:47:38.68] Starts [Tweaks for SSRD].
[15:47:38.71] ---------------------------------------------------------------------
[15:47:38.71] SSRD Tweaks to change user default locale...
[15:47:38.71] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIFRRES.DLL.
[15:47:38.88] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:fr-FR ".
[15:47:47.43] ---------------------------------------------------------------------
[15:47:47.43] Launch PININST.exe for Offline ...
[15:48:02.59] Starts [Sleep 10 sec].
[15:48:12.62] Starts [Create RStoneFUpdate.INI].
[15:48:13.55] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 90E7-5B8E
Directory of C:\System.sav\bbv
01/09/2014 03:48 PM 1,073,741,824 pagefile.sys
1 File(s) 1,073,741,824 bytes
0 Dir(s) 46,395,973,632 bytes free
[15:48:13.63] Brand detection.
[15:48:13.65] Customize error handling for Specialize ~ BBV1.
0 file(s) copied.
[15:48:13.66] ---------------------------------------------------------------------
[15:48:18.63] Delete RSTCLI folder...
[15:48:18.63] RAID0 + SRT configuration complete.
[15:49:11.84] Check Win 8 configuration...
[15:49:12.85] Check system ID...
[15:49:13.86] Check OS SKU...
[15:49:14.89] Check option code...
[15:49:15.92] Check brand name...
SKU_DEF_COUNTRY=[39]
SKU_DEF_SYS_LOC=[fr-CA]
Reset country in administrator...
Reset country in Default user...
Reset System locale
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
Reporting offline international settings.
Default system UI language : fr-FR
System locale : fr-CA
Default time zone : Romance Standard Time
User locale for default user : fr-FR
Location : Canada (GEOID = 39)
Active keyboard(s) : 040c:0000040c
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
Installed language(s): en-US
Type : Fully localized language.
Installed language(s): fr-FR
Type : Fully localized language.
The operation completed successfully.
Updated System Locale info...
[15:49:28.94] Start PIN Tweaks...
[15:49:29.94] ---------------------------------------------------------------------
[15:49:29.94] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[15:49:29.94] ----------------------------------------
[15:49:29.94] Tweaks for OOBE's Unattend.xml
[15:49:29.94] to pick up the proper file...
[15:49:29.94] ----------------------------------------
[15:49:29.94] rename unattend.org to unattend.or_
[15:49:29.98] ----------------------------------------
[15:49:29.98] without Light Sensor..
[15:49:29.98] ----------------------------------------
[15:49:29.98] This is Restored image [RImage.flg]...
[15:49:29.98] ---------------------------------------------------------------------
[15:49:30.94] Start MIR Tweaks...
[15:49:31.94] ---------------------------------------------------------------------
[15:49:31.94] [MIR Tweaks] ...
[15:49:31.94] ---------------------------------------------------------------------
[15:49:32.95] Start Factory Update(s)...
[15:49:39.96] Start QFE Offline installation...
[15:53:10.11] PININST_OFF: PASSED...
[15:53:10.13] Type C:\System.sav\Logs\BBFindEr.log...
[15:53:10.13] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED
[15:53:10.15] Found some error at QFE Offline installation...
[15:53:10.15] Check C:\System.sav\Logs\BBFind4QFE.LOG to see which QFE got the issue...
[15:53:10.15] Check C:\System.sav\Logs\QFEOff\KBxxxxx.log.txt to see the detail...
there might be unexpected reboot during Factory Update...
The process will cause CTO panic because the image might not be normal...

Try posting in your native language.

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Bonjour à vous!
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Pouvez-vous m'aidez svp???
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Zazzz wrote:
Is it possible to not lose its data during a restore?? If so, how?? Is ICloud does the work??
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Désolé pour mon français. Je suis un Américain!

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