Restoration Fails with HP recovery disk. Will ordinary retail copy of WIn8 install OK?

I'm having weeks of pain trying to restore an HP Envy m6 that failed a couple of days outside its warranty.
I've tried reinstalling from the original recovery partition and recovery disks burnt from the original recovery partition.
These both failed with the error. Detect some error during PININST_BBV
Diagnostic checks suggested the Hard disk might be failing so I've replaced it and bought a new set of HP Recovery disks which HP believed would solve the issue. However I get the same error. Detect some error during PININST_BBV
The installation in all cases appears to have gone fine.
I strongly suspect the HP recovery process is faulty but HP want to charge be a 34 pounds just to speak to someone for a few minutes.
Does anyone know if I can install an ordinary copy of windows 8 bought in a retail store instead?
The product key seems to be buried in the BIOS at the moment and I don't know if that will affect activation if I try to install a non-OEM version
Any anwers on help on the original problem would be greatly appreciated.
This question was solved.
View Solution.

I'm sorry, I really don't have a clue how to exclude Fingerprint driver from Recovery.
=============================
You should't have to worry about Activation. The BIOS key should work with the Windows 8 you installed from ISO download. Actually the install should have checked for and pulled the key already.
=============================
Any drivers you need should be posted on the Support page for the laptop.Get your full Model number or Product number from the Service Tag attached to bottom of laptop (may be under battery)
How Do I Find My Model Number or Product Number
Once you have the info, use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software.
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Check your security software
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Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
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Hi
We have a Windows 2012 server with Exchange 2013, all is working fine except now i am getting issues with the backup.
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i did have to restore the server once and the backups still worked for about 4 days after that and then stopped, i have also tried to remove and re add the backup role!
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Hi
Ok, i created a test db and tried to back it up right away, it failed, i did not add any mailbox's to it either. i got quite a few events in the windows logs, as well as the same event above i got the following:
Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database 4843b37c-7b3c-42b2-8b57-1393615c2c15.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2038</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261645</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
<Data>4843b37c-7b3c-42b2-8b57-1393615c2c15</Data>
</EventData>
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AND
Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database db5826f3-1029-4219-ad80-441a0e94537a.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2038</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261646</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
<Data>db5826f3-1029-4219-ad80-441a0e94537a</Data>
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Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2034
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="49156">2034</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261649</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
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Log Name: Application
Source: SPP
Date: 21/01/2013 10:16:30
Event ID: 16389
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
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Writer Microsoft Exchange Writer experienced retryable error during shadow copy creation. Retrying... More info: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16389</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261650</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft Exchange Writer</Data>
<Data>
</Data>
<Data>The writer experienced a transient error. If the backup process is retried, the error may not reoccur. (0x800423F3)</Data>
<Data>
</Data>
<Binary>00000000A5120000981200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
</EventData>
</Event>

SBS2008 Standard Complete PC Restore failed with (0x80070495)

Urgent help needed! I am trying to recover my SBS2008 standard machine after
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restore with the SBS2008 standard disc.
The old RAID on the 51645 is only 720GB large so the new 1TB RAID1 should be
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I somehow managed to rescue the server thru a lot of brute force efforts..... Essentially, the problem seems to be that the bootsect config has been corrupted on the backup images.
Symptoms:
1) No concrete errors from WSB eventlog.
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3) When attempting complete PC Restore, operation will fail despite having enough HD space with error:
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When I ended up doing:
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2) Attached the drive containing the backup to the Server 2008 machine. The drive will be automatically assigned a letter but the user may not have access to the backup drive's content (yet).
3) Launch WSB.
4) Attempt some recovery operation with WSB. For eg, restore some directories from the backup image onto a temp location. This gives the system access to the backup drive contents.
5) At this point, open up a windows explorer, and look for the backup VHDs on the backup drive via the drive letter. Copy them out to a separate directory. The VHDs will be named with GUIDs, rename them to shorter filenames.
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Yoga 13 System Image Restore Fails Due To Excluded Disk

Hello:
I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files. However, I do not want to go all the way back to factory condition at this time. The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes. The first asks "Format and repartition disk" and the second asks "only restore system drives".
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I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive. Other posters have stated that retsoringa system image will only restore C;? drive, but this dialogue seems to conflict with those statements. Anyone else have any experience with this operation?
Thank you,

Hello:
I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files. However, I do not want to go all the way back to factory condition at this time. The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes. The first asks "Format and repartition disk" and the second asks "only restore system drives".
Based on everything I've read about preserving the C:/ and D:/ drive partitions, I would have expected to check the second box and not the first. But the system will not let me make this choice. Instead, the first box is automatically checked, and greyed out, with a second dialogue asking me if there are any disks I want to exclude from repartitioning. When following this second dialogue I am asked if I want to exclude Disk 0 (Samsung MZMTD128HAfV -00l1) which has 119Gb of capacity. If I try to exclude this disk, the operation fails with following error: "Restore failed because a disk that was critical at backup is excluded" My question is, if I do not exclude this disk, will the restore operation still leave the D:/ partition intact so I can use OKR in the future.
I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive. Other posters have stated that retsoringa system image will only restore C;? drive, but this dialogue seems to conflict with those statements. Anyone else have any experience with this operation?
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T60 problem with product recovery disks

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Maybe you could provide a little more information as to how you are trying to recover your system, are the recovery discs from Lenovo or did you create them yourself?
Recovery scenario using Lenovo or self created recovery discs;
boot from the Lenovo R&R or 1st disc created, once it has loaded choose to restore system and then restore to factory settings. Make sure you read all messages carefully. If it says remove disc and turn off and then turn on your system, you will need to, after removing the disc, press the power on button untill the system turns off, then turn it on again without inserting any disc.
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Hope this helps
Andy ______________________________________
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ITunes Network Diags pass, but Restore fails with Error 3014 and recommended solutions risky and unhelpful

We've had routine OS updates fail recently (weeks apart)
on both an iPad mini and a 5th Gen iPod. The devices ended up in recovery mode
and we had to Restore them to factory defaults.
That is bad enough, but it gets worse...
We started iTunes, plugged in the bricked device, and were
prompted to do a Restore. Clicked OK. It ran for a while, completed the
extraction step, and the failed with unknown error 3014.
We searched support, and there is plenty written about
unknown error 3014 when doing a Restore. Most point to network connectivity
issues and things like blocked ports or conflicting security software. Sure, I
can see how those could cause problems that may be outside Apple’s control
(although doing everything over HTTPS would eliminate the issue.)
BUT, iTunes has built in network diagnostics (Help ->
Run Diagnostics… -> Network connectivity tests). Shouldn’t these tell me if
there is a connectivity problem with iTunes? The support articles all seem to
tell you to manually dive into all kinds of low level things such as hosts files.
iTunes network diagnostics all passed, but out of
desperation, we still tried shutting off our anti-virus (Avast) and firewall
(Comodo), connecting directly to the internet without our router blocking or
filtering anything, editing the hosts file, trying a different PC, etc. as
instructed. It was all a wild goose chase – nothing helped, and Apple’s
instructions exposed us to security risks (attaching directly to the Internet
with no router, firewall or ant-virus software!)
I can’t be 100% sure because I still had our anti-virus
SW and firewall turned off, but what seemed to finally work was to just try
dozens of times until iTunes and Apple’s servers finally worked!
After dozens of tries on two PCs over two days, the last
thing I did was to turn off our anti-virus and firewall again, started iTunes,
plugged in the device, attempted a Restore when prompted, retried when it
failed. Then closed and reopened iTunes while leaving the device attached, and
Restored when prompted. That one time, we got lucky and it worked. I’m sure
many people really have blocked ports, etc. but I can’t see how that could explain
our problems. Hopefully this posting will help someone.
** Apple – If you’re reading this ** Please (1) find out
why we and others in the forums report persistent 3014 errors that seem to
magically go away if you retry often enough over a long enough period of time,
and (2) make sure the iTunes network diagnostics are truly thorough, and then
direct customers to them rather than making them dig through port mapping
settings and hosts files. Thanks for your consideration.
This is a terrible user experience – Please address this!
A few of the refs I found:
http://support.apple.com/en-us/HT201413
http://support.apple.com/en-us/HT203875
http://support.apple.com/en-us/HT202944
https://discussions.apple.com/message/20645785#20645785

P.S. Here is a copy of one of our update logs that iTunes optionally sends back to Apple when a failure occurs, etc. (We let several of these be sent in) There are several errors near the end, including an "Internal error"
iPodUpdater 1 2015-01-01.log
2015-01-01 21:42:12.948 [7316:1c4c]: restore library built Oct 7 2014 at 14:24:11
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: iTunes 12.0.1.26
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: Software payload version: 12B440
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: Using MobileRestore state machine
[02:42:23.0846] Changing state from '(null)' to 'Restoring'
[02:42:23.0846] requested restore behavior: Erase
[02:42:23.0861] requested restore behavior: Erase
[02:42:23.0861] requested variant: Erase
[02:42:23.0861] requested restore behavior: Erase
[02:42:24.0532] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
[02:42:24.0532] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 085DB3E0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 085DB938 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 085DB6B0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 085DB308 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 085DB278 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 085DB350 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 085DB110 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" not part of manifest, skipping
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 085DB1A0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 085DB7D0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 085DB4B8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 085DB5D8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 085DB668 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 085DB740 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 085DB428 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 085DB1E8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 085DB470 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 085DB500 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 085DB6F8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 085AD430 [7253907C]>{length = 20, capacity = 20, bytes = 0xb4a53a00140f136ddf267a31b6d37652a4452586}
[02:42:24.0579] amai: AMAuthInstallRequestSendSync: SSO function returned NULL and no SSO token was provided, SSO disabled.
[02:42:24.0704] amai: tss_submit_job: HttpEndRequest failed=12031
[02:42:24.0704] amai: AMAuthInstallRequestSendSync: failed tss submission: Internal error
[02:42:24.0704] amai: AMAuthInstallApCreatePersonalizedResponse: server request error: Internal error
[02:42:24.0704] amai: AMAuthInstallBundlePersonalizePartial: failed to create ap ticket
[02:42:24.0719] failed to personalize the restore bundle: Internal error
[02:42:24.0719] AMRAuthInstallDeletePersonalizedBundle
[02:42:24.0782] Restore completed, status:3014
[02:42:24.0782] Failure Description:
[02:42:24.0782] Depth:0 Error:Failed to copy preflight options during recovery mode restore.

Imac 27-inch 10.9 recovery disk will not start

hello everyone,
I am having boot up problems on my imac 27-inch.
I pressed the power button and press and held the Option key, I chose the
Recovery disk, but the Recovery disk did not start, instead I have the grey Apple logo and it keeps running but will not start.
The imac 27-inch was bought refurbished in late 2010
I also have imac apple care from 2010 never used. First time problem.
On pressing the Option key during startup,
Mach Hard disk and Recovery Disk 10.9 is displayed.
Choosing mac hard disk does not boot up the OS instead I get a big Zero sign with line through it or a big flash question mark sign.
Choosing the Recovery Disk 10.9 does not boot up Disk Utility, instead I get the grey Apple logo.
Please help. Thanks.

Your Recovery HD is damaged. You may be able to repair it using Carbon Copy Cloner 3.5.4. Under the Windowm menu select Disk Center. Select your boot volume from the list. Click on the Recovery HD tab then click on the Create a Recovery volume for this disk. Select Mavericks from the dropdown menu labeled "Recovery HD version to be applied." See if that works. If it does not then see Update - Create Lion RecoveryHD Partition Quickly Without Reinstalling | brunerd. Or see Recovery Partition Creator 3.7 – Updated for Mavericks ...

Restoration Fails with HP recovery disk. Will ordinary retail copy of WIn8 install OK?

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