Restore a user account backed up by time machine to a replacement macbook?
I've searched the forum without finding an answer to this situation, so here's my question:
I setup Time Machine to only backup a teacher's user account on her MacBook because the capacity of the external drive used for her backup was not very large. I excluded all files on the drive, with the exception of her user's home directory. *Her laptop was stolen.*
I just received a replacement laptop, which is the same model, but it is running 10.6.2. The stolen MacBook was running 10.5.8. During initial setup, I attached the drive and attempted to "Restore from TIme Machine backup," but it would not recognize the time machine backup on the attached drive. I also tried renaming the computer to match the name of the stolen MacBook, and tried restoring using the Migration Assistant, which was also unsuccessful.
*Is there anyway that I will be able to restore her user account from the Time Machine backup to her new MacBook?* It doesn't matter if reinstalling 10.5 is the answer, or if I need some 3rd-party software. Is there detailed Time Machine documentation that covers this type of scenario? If there is, I haven't been able to find it.
I also considered allowing the new MacBook to consider the external drive that has the stolen MacBook's backup as its own Time Machine backup (as automatically prompted when plugging the drive into the new MacBook), but I didn't want to futz around and mess things up.
Thank you in advance for helpful replies!
Nova wrote:
I've searched the forum without finding an answer to this situation, so here's my question:
I setup Time Machine to only backup a teacher's user account on her MacBook because the capacity of the external drive used for her backup was not very large. I excluded all files on the drive, with the exception of her user's home directory. *Her laptop was stolen.*
I just received a replacement laptop, which is the same model, but it is running 10.6.2. The stolen MacBook was running 10.5.8. During initial setup, I attached the drive and attempted to "Restore from TIme Machine backup," but it would not recognize the time machine backup on the attached drive. I also tried renaming the computer to match the name of the stolen MacBook, and tried restoring using the Migration Assistant, which was also unsuccessful.
this is because you excluded all the other things from backups. this precludes any kind of automated migration.
*Is there anyway that I will be able to restore her user account from the Time Machine backup to her new MacBook?*
yes, it's possible but you'll have to do it manually. First, make sure that there is no account by the same name already exists on the new mac. this is important.
next, control-click on TM in the dock and select "browse other TM disks". this will let you browse the old TM backups. in the backups select the old home directory in /Users. click on the "gears" action button in the toolbar and select "restore to". choose to restore to the folder /users on your main hard drive. once the restore is complete go to system preferences->accounts and create an account with the same short user name as the name of the home directory you just restored. it will say that a home directory by that name already exists and ask if you want to use it. say "yes".
Similar Messages
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How do I restore files backed up to time machine to a replacement storage drive? (NOT System disk)
I've seen plenty of articles about restoring the system disk (restoring the whole system) with Time Machine, but nothing about restoring a secondary disk that has crashed.
I've been doing backups of both the primary system disk and a secondary storage disk for 2 years. Yesterday, the secondary storage disk crashed. I have a replacement disk, now I need to restore the backup from Time Machine onto this new disk.
Can I just copy the files from the Time Machine disk to the new one, or do I need to do something more complicated? The instructions for restoring files from Time Machine all include selecting the drive/folder you want to restore, then entering Time Machine. But I can't do that if the original disk no longer exists.
I'm getting the replacement drive today, so I thought I would ask before I installed the drive. Any advice would be appreciated.
-ME
Mac Pro 5,1
OS X 10.6.8If i had a direct answer, i'd posted it, but, since I don't use TM, I linked you to the TM bible. You know, the one that Apple failed to provide.
BTW, specific steps on what you did to solve the problem will help others. -
Use back up from Time Machine to start new MacBook Pro
Using the Time Machine and an external Hard Drive I back up my 3 years old MacBook (running Lion and with hard drive of 250 GB)
I am planning to purchase a new MacBook Pro (with a hard drive of 750 GB)
how do I transfer all my software and Data to my new computer?
if I plug my Time Machine to it will set up my new computer just the way I have my old Computer?
will all software work properly?
Any thing else I should have in Consideration??K2spuky wrote:
Using the Time Machine and an external Hard Drive I back up my 3 years old MacBook (running Lion and with hard drive of 250 GB). Will all software work properly?
The old machine is running Lion already, then all your programs are ready already for the new machine with Lion.
how do I transfer all my software and Data to my new computer?
if I plug my Time Machine to it will set up my new computer just the way I have my old Computer?
Plug the TimeMachine drive into the new computer, boot it and when you go through the setup there will be a opportunity to transfer from the TM drive.
Shouldn't be a problem as your already on Lion.
Of course if your older machine software is crappy and slow, so will your new machine.
You might decide to fresh install instead, create the same user on the new machine then install all your programs from fresh original sources and then transfer files manually from the older machine, droppping the contents right into the same user folders as on the old machine.
More work, but actually saves work if your older machine is screwed up. Because Setup and Migration assistant has no brains, it transfers crap just as well as the good stuff. and despite what it says, it seems to transfer programs even if you state you just want files. Why I don't know, it's what someone said.
I never use either, because reinstalling the whole OS again, especially Lion with the Internet download, is not worth the chance. I'd rather download a few programs and transfer manually, takes about the same amount of time. -
Unable to log in to the user account [username] at this time
My Powerbook G4 is running Mac OS X 10.4.11
Processor: 1.5 GHz PowerPC G4
Memory: 768 MB DDR SDRAM
Startup Disk Macintosh HD
Serial # 4H511OAJRJ5
Capacity 74.4 GB
Available: 2.3 GB
My problems began when I had a warning message that read something like, “your startup disk is getting full. Delete some files”
Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files. I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.” I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be? Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
I’m open to anything to retrieve my files – Any suggestions?Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files.
You need to delete some file not try to repair the disk volume. but anyway...
I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
You need to develop a full backup plan. Get an external hd and backup to it.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.”
Would you be using filevault? Which would mean you need more space.
I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be?
Doubtful. What does apple > about this mac say?
Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
Which desktop folder? these are normal messages.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
Why?
I’m open to anything to retrieve my files – Any suggestions?
I buy an external disk with both fireware & usb and use carbon copy cloner to duplicate you hd.
run batcmd from an admin account to let you change permissions.
From an administrator account enable root & be careful. This will let you look at any file on the system & delete everything!!!
Get a new admin id.
"BatChmod is a Cocoa utility for manipulating file and folder privileges in Mac OS X. It allows the manipulation of ownership as well as the privileges associated to the Owner, Group or others."
http://www.macchampion.com/arbysoft/Welcome.html
As an aside, I just noticed that the button to "apply to all enclosed items' is greyed out. I started checking other folders and best I can tell, all folders on my startup volume will not allow me to apply any permission changes to all enclosed items. Think this might have something to do with the alias issue?
I noticed that my "apply to all enclosed items' button is greyed out too. I use BatChmod fps instead.
Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.
# Type the follow two instructions to access the startup disk in read/write. Press return after each command.
/sbin/fsck -fy
/sbin/mount -uw /
cd /var/db
pwd
#List all files. The l is a lower case L.
ls -a
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
reboot
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
Limnos adds detailed explainations:
http://discussions.apple.com/message.jspa?messageID=8441597#8441597
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
http://www.askdavetaylor.com/howdo_i_reset_my_mac_os_x_admin_rootpassword.html
You will need to scroll down to see this post. Search for applesetupdone
Or see:
http://superpixel.ch/articles/running-setup-assistant-again/
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts -
I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
ACL found but not expected on Users
Repaired "Users"
ACL found but not expected on Users/.localized
Repaired "Users/.localized"
ACL found but not expected on Users/Shared
Repaired "Users/shared"
ACL found but not expected on Users/Shared/.localized
Repaired "Users/Shared/.localized"
Permissions repair complete.
But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable. -
Unable to log in to the user account (name) at this time
I get this error message when I try to log-in in my main admin account. And this is not a lost password issue I know im typing the write password because when I type a wrong one the box shakes when I type the right one it gives me that message.
I tried alot of stuff to gain access to it but I cannot, the only thing that I can do is go in as root user and extract the files that I had in there, but I have no physcial access to the login it self, I started making a different account name for it but I dont want to lose all my prefrenses although I think the only thing that is making it this way is File Vault (its swtiched on for the locked out account)
Any thoughts?I'm also getting the dreaded "You are unable to log in to the user account __ at this time" but believe this happened when I inadvertently tuned off an external hard drive without ejecting it first. At first, I thought it was a File Vault problem, but my user.sparseimage file is still there and accessible once I changed the permissions to those of another user account.
What I have come to believe, based on other postings I have read on this topic, at least in my case, is that I must have corrupted the logged in user on the netinfo file. The solutions I've seen so far for fixing the netinfo file seem pretty complicated, though I do have a backup of that file.
I have yet to decide whether the netinfo problem is easily fixable or if I would better employ my time moving my iTunes and iPhoto files off that sparse image and into another user account. I'm open to suggestions.
Bill
iBook G-4 Mac OS X (10.4.7) 1.33 GHz, 768 MB memory, 60 GB HD, iPod Shuffle -
I have had a series of Macs. They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go. What do I do ?
I am trying to restore TM backup files from the older Macs using my new MacBook Pro. No go.
Migration Assistant (Finder > Applications > Utilities > Migration Assistant) is the tool that you would use to restore backups from older Macs to another Mac.
Details are here: http://pondini.org/OSX/MigrateLion.html The same info applies for Mavericks and Yosemite. If you are saying that this is a "no go".....where are you getting stuck? What error messages do you see? -
Can I restore a iPhone back up from time machine and if so how?
I have upgraded my iphone to IOS 7 this morning. However as I was backing up my phone, the cable I was using was removed from the macbook.
I now have a iPhone back up that is corrupted, and when i try and restore my settings to the new IOS7 upgraded phone, it will not allow my old settings to be placed on the phone.
I am therefore thinking of using an old back up from Time Machine, but do not know how to access itunes from time machine. Everytime I try and enter iTunes from my Time Machine vault it says Mac OSX requires the application and therefore cannot be restored.
Please help or tell me what I should be doing instead.
I have a feeling I will lose my app data and have to manually sort my home screens. Luckily all my contacts, emails, photos etc are synced to iCloud, but the back up of my iphone isn't as I don;t have the upgraded space on ICloud and have a iPhone thta has 16GB on it.
Cheers in anticipation of your help
StephenHi Lawrence. Thanks so much for that advice - I'm really grateful. I hope you don't mind me asking a couple more questions: I have found that folder via Finder - I clicked on Library then App Support then Mobile Sync and within that, there's a folder called Backup and within that, 4 files. I also tried accessing it via the Go/go to folder method you suggested (in case that revealed more which remain hidden unless I use your route) but I couldn't make that route work.
I presume I'm looking at the correct files but please advise me if it's still possible that I'm not.
I had already tried to look at these backup files in Time Machine. They appear to be backed up, going back a year. If I can restore one from yesterday, that should solve my problem. However I've looked through them randomly going back a month or more, and they all seem to have been created in 2013, and last modified then. Only one of the files has a more recent 'last modified' date. But surely Time Machine has captured each backup of the iPhone going back over time? I'm baffled.
I hope the above makes sense. I'd be really grateful for any further advice.
steve -
I downloaded Lion on my 4 yr old iMac. The download stalled at the last minute so I clicked "CANCEL". When it was restarted, Lion was there, with no apparent option but to go ahead and install so I assumed it was okay. Didn't transfer data from "another computer" when prompted - assumed it would transfer from that computer. It apparently cleaned out the hard drive. It looks like a brand new computer. None of my apps, programs, files, or thousands of photos. It is backed up on Time machine, but it's a sickening sight. Any idea why this happened and suggestions before restoring? Thanks.
I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots. -
I don't store any files on my computer, I store them on a hd. Can I restore docs from my hard drive if they were backed up using time machine? And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.
ehphotograph wrote:
Can I restore docs from my hard drive if they were backed up using time machine?
Yes.
And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.
Also yes.
Directly-connected external drives (ie, USB, FireWire, Thunderbolt) are not backed-up by default. You must remove them from the exclusion list in Time Machine Preferences > Options to get them backed-up. (Network drives cannot be backed-up.)
And they must be formatted for a Mac -- any variation of Mac OS Extended.
If the drive is connected, you can browse or restore normally -- just go to the folder or document in question and Enter Time Machine.
If the drive is not connected, it's a bit different. See #E3 of Time Machine - Troubleshooting.
Message was edited by: Pondini -
i am upgrading my 2008 macbook to an ssd drive and want to save my settings. how do i save then? I have my files backed up with time machine ,but dont want to restore all files ,as there might be some junk backed up too. Help will be appretiated
When you restore from a Time Machine back up you can pick and chose what is restored. It is not an all or nothing process. Nor do you have to do the partial restores all at the same time. If days after the first partial restore you find something else you want you can restore just that.
-
Replaced HD yesterday Was able to restore from Time Machine Now, it won't back up to Time Machine. I removed the TM and tried to add it- the error is "The disk image for "computername.sparsebundle" is in use. Try ejecting the disk image - How do I do?
Hello jfilbey,
Thanks for using Apple Support Communities.
Power cycle the disk Time Machine is backing up to.
For more information on this, take a look at:
Time Machine: Troubleshooting backup issues
http://support.apple.com/kb/HT3275?viewlocale=en_US&locale=en_US
Best of luck,
Mario -
How can I restore stickies which were not backed up on Time Machine?
I accidently deleted some text on a stickie note. That note was not backed up in Time Machine. That text is also gone from the Stickies Database. Everything that I read online leads me to believe that I can find this deleted text in this file... com.apple.Stickies.plist. Is that correct?
If so how do I retrieve this text? Is there a tutorial somewhere?
The notes online say that I can open the file in Omni Outliner and then use NVU to convert it to text. How does that work?
When I open the file in Omni Outliner, I get this...
Now what do I do? Any help, or suggestions on how to recover this data, either using the method described above or otherwise, would be helpful.
Thank You.Take a look at Pondini's excellent Time Machine data ...
Time Machine - Frequently Asked Question #28 ... which suggests where the file should be ... <home folder>/Library/Stickies database.
<Acknowledgement to Pondini>
<home folder>/L -
HT4500 how do I transfer files I backed up with Time Machine in an external disk to a PC?
I back up using Time Machine in an external hard drive in my Mac Air. I need to open those files in a PC, but I can't open the files. How do I open them from a PC?
TimeMachine first saves a complete state of your Mac's boot drive, then it saves incremental updates consisting of changes and uses placeholders (file names with no content) for those files that didn't change between states.
Now it will do this until there isn't enough room on the drive and then it starts deleting older states.
So it does it like this so there isn't any duplicated files wasting precious drive space.
Now what does that have to do with your problem? Well there is no TimeMachine software for PC's that can decode this mess and get to the files you want.
However if you understand a bit more details about it, then you can perhaps recover your files.
TimeMachine uses the same drive formatting as on a Mac, OS X Extended Journaled otherwise known as HFS+ or JHFS, and Windows PC's can't read that format natively.
However there is third party software called MacDrive which you install into Windows that can read that drive format.
The next trick, if it works, is to look a the TimeMachine folders and find your data, but have to recall when it was created as to go back into the correct folder or else you will find the empty placeholder with the same name and no data.
Next if you can recover files, is being able to open those files in a compatible PC program, which a lot of Apple software and OS X based software might not have PC versions.
Neutral formats like Mp3, jpg, .mov, .doc, .txt and so forth can be opened on other platforms using other programs, however the more platform or proprietary the files are in, then the harder it is to find a PC version that will work.
What you can do is to use the TimeMachine drive on a temporary Mac (OSX version has to be same or later than on the TM one) and restore the users accounts/software to that Mac and then go about retrieving data or simplifying the data or transporting it into more neutral/cross platform formats.
LibreOffice is excellent for this as it's the only Office suite that's cross platform with Linux, Windows and OS X, plus works with OfficeMac/Office Win files. So pasting into that will preserve a lot of formatting etc, that will be lost if you just pasted into txt format.
I've been aiming to create a transition to Windows User Tip, perhaps one day I will. -
Home directory is not being backed up in Time Machine
Problem: It turns out my home directory does not have any backups in Time Machine for the last year. I've never received any error message indicating it wasn't doing the full backup.
Goal: I'd like to get Time Machine to back up my home folder (which contains 100% of the content I care about) again, ideally in a way where I can keep my history from the last time it backed up successfully.
How I found out:
- I opened Time Machine and realized all the "pink bars" were dimmed all the way back up to Sept. 2011 when I navigated to my home folder or any folder within it.
- I cloned a file within my home folder, did a manual Time Machine back up, opened Time Machine and verified that the backup volume did not contain the cloned file.
- I did this again while watching the Console and verified that it did not make a large enough backup to include the cloned file.
- I explored all the backups in Finder and realized that indeed all the backups that corresponded to the dimmed pink bars in Time Machine had no home folder.
- I did an "ls -a" in the backup volume in Terminal and realized that it was not the case that the home directory was present but merely hidden.
What I've tried:
- I created a new admin account, logged into that and did a manual Time Machine backup from there. The new account was backed up, while the original home directory still wasn't. This continues to be true in subsequent backups made while logged into the main account.
- I examined the exclusions list in Time Machine preferences. The only items were the backup volume itself and another partition of that external drive I use for other backups, as expected.
- I did a "Full Reset of Time Machine" (http://pondini.org/TM/A4.html), with a reboot before re-enabling Time Machine. The plist file did change to become much simpler, but the home folder is still not being backed up.
Other notes:
- I run Dropbox, and have those contents in a folder one level under the home directory
- I run Git
- The existing backups have only used 500GB or so of a 1TB partition, so it's not filling up.
- I ran Verify Disk in Disk Utility on both my backup volume and the mac's HD. The backup volume appeared OK, but the mac HD was "found corrupt and needs to be repaired". I could boot into the Recovery HD and repair it, but I feel like this is a risk and I'd like to have a working backup before I do that (I don't have another external HD around to make a temporary backup). Could the corrupted drive be the reason Time Machine has been silently skipping the home folder?
- My home folder is named "apple". Might this be a problem? I'd rename it, but that's a risk and I'd like a verified backup before doing that.
- The Time Machine plist file in /Library/Preferences is pretty hard to read in pico, TextEdit, etc (maybe this is normal?)
I've scoured the forums and pondini's very thorough troubleshooting pages to no avail. Please let me know if anyone has ideas. Thanks.Latest update: Bought a new external harddrive, set that up as the new Time Machine volume, but got the exact same results (all but my main user directory are backed up). This is after another Time Machine reset (deleting the .plist), starting up in Safe Mode, and trying to initiate the backup from both the account that doesn't get backed up and another administrator account.
Here is some of the output from the Console when filtering messages for "backupd":
10/5/12 2:51:23.572 AM com.apple.backupd[13529]: Backup content size: 481.57 GB excluded items size: 11.31 GB for volume Macintosh HD
10/5/12 2:51:23.572 AM com.apple.backupd[13529]: Found 1437613 files (470.25 GB) needing backup
10/5/12 2:51:23.573 AM com.apple.backupd[13529]: 564.3 GB required (including padding), 1.5 TB available
10/5/12 2:51:23.581 AM com.apple.backupd[13529]: Waiting for index to be ready (100)
10/5/12 3:40:33.297 AM com.apple.backupd[13529]: Copied 763432 files (21.54 GB) from volume Macintosh HD.
Put the relevant parts in bold. No messages about why it only backed up 21.54GB when it found 470.25GB that needed to get backed up.
Does this make sense to anyone??
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