Restore Defaults Program Mapped to Up Arrow

Hello
Somehow, the Creative Restore Defaults Program has gotten mapped to my up arrow key. Whenever I press the key the program runs. I have searched google and find nothing documented on this issue or how to map (or unmap) programs to keys.
Any help on how I undo this mapping as it is driving me nuts.
Thanks, Andrew

Andrew,
I would suggest uninstalling and then reinstalling the software for your sound card. I would also have you check to see if you are running any keyboard software that does key mapping, if so take a look at it and see if Restore Defaults is mapped to the up arrow in there.
Jeremy

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    ip address 172.16.15.1 255.255.255.240
    ip nat inside
    ip virtual-reassembly
    zone-member security MyNetNet-zone
    interface Vlan20
    description MyNetVoice
    ip address 172.16.17.1 255.255.255.240
    ip nat inside
    ip virtual-reassembly
    zone-member security MyNetNet-zone
    interface Vlan69
    description MyNetGuest
    ip address 192.168.19.1 255.255.255.240
    ip nat inside
    ip virtual-reassembly
    zone-member security MyNetGuest-zone
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 60 life 86400 requests 10000
    access-list 100 remark MyNetnet
    access-list 100 permit ip 10.0.0.0 0.0.0.7 any
    access-list 100 permit ip 172.16.15.0 0.0.0.31 any
    access-list 100 permit ip 172.16.17.0 0.0.0.15 any
    access-list 110 remark MyNetGuest
    access-list 110 permit ip 192.168.19.0 0.0.0.15 host 172.16.15.2
    access-list 110 permit ip 192.168.19.0 0.0.0.15 host 172.16.15.3
    access-list 110 deny   ip 192.168.19.0 0.0.0.15 10.0.0.0 0.0.0.7
    access-list 110 deny   ip 192.168.19.0 0.0.0.15 172.16.15.0 0.0.0.31
    access-list 110 deny   ip 192.168.19.0 0.0.0.15 172.16.17.0 0.0.0.15
    access-list 110 permit ip 192.168.19.0 0.0.0.15 any
    control-plane
    banner login ^CC
    You know if you should be here or not.
             if not please leave
    NOW
    ^C
    line con 0
    no modem enable
    line aux 0
    line vty 0 4
    privilege level 15
    transport input telnet ssh
    scheduler max-task-time 5000
    ntp server 172.16.15.14
    webvpn cef
    end
    Cisco871#sh zone security
    zone self
      Description: System defined zone
    zone MyNetNet-zone
      Member Interfaces:
        Vlan1
        Vlan10
        Vlan20
    zone MyNetGuest-zone
      Member Interfaces:
        Vlan69
    zone MyNetWAN-zone
      Member Interfaces:
        FastEthernet4
    Cisco871#sh zone-pair security
    Zone-pair name MyNetNet->MyNetGuest
        Source-Zone MyNetNet-zone  Destination-Zone MyNetGuest-zone
        service-policy MyNetNet-zone_to_MyNetGuest-zone_policy
    Zone-pair name MyNetNet->MyNetWAN
        Source-Zone MyNetNet-zone  Destination-Zone MyNetWAN-zone
        service-policy MyNetNet-zone_to_MyNetWAN-zone_policy
    Zone-pair name MyNetGuest->MyNetWAN
        Source-Zone MyNetGuest-zone  Destination-Zone MyNetWAN-zone
        service-policy MyNetGuest-zone_to_MyNetWAN-zone_policy
    Zone-pair name MyNetGuest->MyNetNet
        Source-Zone MyNetGuest-zone  Destination-Zone MyNetNet-zone
        service-policy MyNetGuest-zone_to_MyNetNet-zone_policy
    Cisco871#sh int faste4
    FastEthernet4 is up, line protocol is up
      Hardware is PQUICC_FEC, address is 0016.9d29.a667 (bia 0016.9d29.a667)
      Description: WAN
      Internet address is 10.38.177.98/25
      MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
         reliability 255/255, txload 1/255, rxload 1/255
      Encapsulation ARPA, loopback not set
      Keepalive set (10 sec)
      Full-duplex, 100Mb/s, 100BaseTX/FX
      ARP type: ARPA, ARP Timeout 04:00:00
      Last input 00:00:00, output 00:34:50, output hang never
      Last clearing of "show interface" counters never
      Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
      Queueing strategy: fifo
      Output queue: 0/40 (size/max)
      5 minute input rate 2000 bits/sec, 3 packets/sec
      5 minute output rate 0 bits/sec, 0 packets/sec
         593096 packets input, 73090812 bytes
         Received 592752 broadcasts, 0 runts, 0 giants, 0 throttles
         0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
         0 watchdog
         0 input packets with dribble condition detected
         9940 packets output, 1016025 bytes, 0 underruns
         0 output errors, 0 collisions, 3 interface resets
         0 babbles, 0 late collision, 0 deferred
         0 lost carrier, 0 no carrier
         0 output buffer failures, 0 output buffers swapped out
    Zone-pair: MyNetNet->MyNetWAN
      Service-policy inspect : MyNetNet-zone_to_MyNetWAN-zone_policy
        Class-map: MyNetNet-Class (match-all)
          Match: class-map match-all MyNetNet-access-list
            Match: access-group 100
          Match: class-map match-any Voice-protocols
            Match: protocol h323
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol skinny
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol sip
              0 packets, 0 bytes
              30 second rate 0 bps
          Match: class-map match-any Extended-protocols
            Match: protocol pop3
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol pop3s
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol imap
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol imaps
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol smtp
              0 packets, 0 bytes
              30 second rate 0 bps
          Match: class-map match-any Base-protocols
            Match: protocol http
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol https
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol ftp
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol ssh
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol dns
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol ntp
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol ica
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol pptp
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol icmp
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol tcp
              0 packets, 0 bytes
              30 second rate 0 bps
            Match: protocol udp
              0 packets, 0 bytes
              30 second rate 0 bps
          Inspect
            Session creations since subsystem startup or last reset 0
            Current session counts (estab/half-open/terminating) [0:0:0]
            Maxever session counts (estab/half-open/terminating) [0:0:0]
            Last session created never
            Last statistic reset never
            Last session creation rate 0
            Maxever session creation rate 0
            Last half-open session total 0
        Class-map: class-default (match-any)
          Match: any
          Drop (default action)
            5196 packets, 256211 bytes
    Cisco871#sh log
    Syslog logging: enabled (1 messages dropped, 0 messages rate-limited,
                    0 flushes, 0 overruns, xml disabled, filtering disabled)
    No Active Message Discriminator.
    No Inactive Message Discriminator.
        Console logging: disabled
        Monitor logging: level debugging, 0 messages logged, xml disabled,
                         filtering disabled
        Buffer logging:  level debugging, 1745 messages logged, xml disabled,
                         filtering disabled
        Logging Exception size (4096 bytes)
        Count and timestamp logging messages: disabled
        Persistent logging: disabled
    No active filter modules.
    ESM: 0 messages dropped
        Trap logging: level informational, 1785 message lines logged
    Log Buffer (4096 bytes):
    001779: *Feb 15 11:00:55.979: %FW-6-DROP_UDP_PKT: Dropping Other pkt 172.16.15.6:61806 => 168.94.0.1:53 with ip ident 511 due to  policy match failure
    001780: *Feb 15 11:00:59.739: %FW-6-DROP_TCP_PKT: Dropping Other pkt 172.16.15.6:4399 => 168.94.69.30:443 due to  policy match failure -- ip ident 515 tcpflags 0x7002 seq.no 974122240 ack 0
    001781: *Feb 15 11:01:26.507: %FW-6-DROP_UDP_PKT: Dropping Other pkt 172.16.15.6:51991 => 168.94.0.1:53 with ip ident 625 due to  policy match failure
    001783: *Feb 15 11:01:57.891: %FW-6-DROP_UDP_PKT: Dropping Other pkt 172.16.15.6:64470 => 168.94.0.1:53 with ip ident 677 due to  policy match failure

    Hello Charlie,
    I would recomend you to investigate a little bit more about how the ZBFW features works
    Now I am going to help you on this one at least, then I will give you a few links you could use to study
    We are going to study traffic from MyNetNet-zone to the MyNetWan-zone
    First the zone-pair
    zone-pair security MyNetNet->MyNetWAN source MyNetNet-zone destination MyNetWAN-zone
    service-policy type inspect MyNetNet-zone_to_MyNetWAN-zone_policy
    so lets go policy-map
    policy-map type inspect MyNetNet-zone_to_MyNetWAN-zone_policy
    class type inspect MyNetNet-Class
      inspect
    class class-default
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    match class-map Voice-protocols
    match class-map Extended-protocols
    match class-map Base-protocols
    That keyword MATCH-ALL is the one causing the issues!!
    Why?
    Because you are telling the ZBFW to inspect traffic only if matches all of those class-maps so a packet will need to math the base protocols and the extended protocol and as you know that is not possible ( Just one protocol )
    So here are the links
    http://blogg.kvistofta.nu/cisco-ios-zone-based-policy-firewall/
    https://supportforums.cisco.com/thread/2138873
    http://pktmaniac.info/2011/08/zone-based-firewalls-something-to-keep-in-mind/
    http://www.cisco.com/en/US/products/sw/secursw/ps1018/products_tech_note09186a00808bc994.shtml
    You have some work to do
    Please remember to rate all the helpful posts
    Julio
    CCSP

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