Restore Disk

My old Computer using Windows 7 crashed and just before this crash, Itunes was backed up using a DVD RW. Having now got a new computer using Windows 7, I installed the Itunes Restoring Disk and got the following error, `The disk Backup cannot be read,an unknown error occured .50 `. If i leave this disk in the DVD drive the Tunes appear & play,but as soon as i remove this disk, I am unable to play tracks.Located track files in Explorer and copied to new Dvd, then DVd was run but Itunes didn`t detect them---What am I doing wrong ? ?

With itunes closed, put the original backup DVD in the drive.
Look at the contents in WIndows Explorer.
Copy & paste them into the PC's hard drive - the folder named "Music" would be a logical place to put them.
Eject the CD.
Then open itunes, and drag those file from Windows Explorer into the itunes screen.

Similar Messages

I have a Mid 2009 Macbook Pro 13 with no restore disk; it has OS 10.8.4 I believe there is something wrong with the OS due to I can not install flash player to view Youtube videos and the when we plug in a Bose headset the sound out will work sometimes

I bough a used Macbook Pro mid 2009 that came with OS 10.8.9 it didn't have a backup restore disk with S/N W8******66D
When trying to view some youtube videos; a window would pop up saying "it needs adobe flash player is required for video play back get the latest flash player" but after downloading the file and during installation would have errors and will not installed.....tried to reboot and install again.....but still the same.
The othe thing I had noticed is when using a good Bose headset with mic the sound output would noticed the headset and then switch from headset to Internal speekers and headset.....thinking that there might be something wrong with the plug in port of the computer or the headset.....the headset works with no issues on my iPad so there must be something wrong with the computer.....tried to move the plugin around the port but no change....while the headset is plug in can hear a short clicking noise and the sound would get lost and back again......but with nothing plugin to the port there is no issue with the sound or mic.
Thanks for your feed back......it looks like I have two different issues one is a software issue and the outher is a hardware issue
<Edited By Host>

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

Can I use iTunes 7.4.3 Restore Disks to transfer/mirror PC to LTop library?

I have 2 libraries for my Ipod Touch. One on my home PC,(with my downloaded personal CD collection)+ purchased Content. The other on my work Laptop with only Purchased Content I have been a able to transfer via Ipod.
Here is my question, instead of copying every disc into my Laptop to match my home library. Can I use the restore disks I just created, (that took 6 hours!) to transfer all my downloaded non-purchased content? Is this going to mess things up? I just need to know what you guys think about this? Thanks soo much in advance! Caswa

See > Syncing photos to devices
From Here > http://support.apple.com/kb/HT4236

How can I tell if I have the right restore disks for Intel Mac Mini

I have an "early 2006" (confirmed by S/N YM609***) Intel Mac Mini 1.66mhz Core Duo. I bought it used and the hard drive had been wiped. Both the HD and the DVD drive seem to work fine; hard drive passes SMART tests. I was able to boot using "Drive Genius" and can access the pre-install items like Disk Utility (and know that I need to use GUID formatting to create a bootable disk). Not knowing I could order restore disks from Apple I bought a set on eBay, p/n AHT VERSION 3A102 DISC VERSION 1.1 2Z691-5828-A, copyright 2006 on disks and included documentation (OS 10.4.6), but the install always fails 10-15 minutes along. I got the same results when trying to install via internal optical drive to a FW or USB external HD (told it to use GUID for the external HD), or external FW optical drive both to internal HD and to external USB hard drive. A friend tried to install full retail versions of 10.5 and even 10.6 for diagnostic purposes, using the built in HD and DVD drives, but those installs did not complete either; they did not try external drives. Is that the wrong restore version for this model, or even if the right "generation", does a set of restore disks only work with the specific Mac mini they were issued for like for example XP restore disks would? I've been told I can provide my s/n to Apple and for about $30 they will send me the "right" restore disks... anyone know anything about this? Could there be a hardware/firmware explanation for why the install fails like that? PS ran the extended version of the Apple Hardware Test with that restore disk set and it reported "no problems."
<Edited by Host>

Thanks. Actually I got the Mini from a computer recycling company I work with so I knew it might have problems and that I was taking an "as-is" risk. If the original disks were turned in with it, they'd been lost (that outfit took in huge piles of stuff every day; it was often luck of the draw for me to find something before it would be buried, damaged, etc., and not everyone who worked there had any idea of the possible value of things they received) for me to find things. The disks I got on eBay apparently were separated from the mini they'd been packaged for. An Apple Store rep said I could order restore direct from Apple just by providing my serial number; just wish I'd known that before I went to eBay. Since posting this I've seen another seller specifically claiming that the same-part-numbered-as-mine disc set they are selling will work with my specific type of Mac mini. I have an appointment tomorrow morning at the Genius Bar at an Apple store near me in case they have more suggestions. Will share what I know as things develop.

Phantom restarts / crashes with Maverick. Restore Disk Utility, disk can't be repaired says "live system repair is not supported" Is there a fix yet? Or is Maverick "FREE" because Apple no longer offers free phone support?

Phantom restarts / crashes with Maverick. Under restore Disk Utility, disk can't be repaired says "live system repair is not supported" Is there a fix yet? Or is Maverick "FREE" because Apple no longer offers free phone support?

Get onto the integrated iOS + Mac OS and end support for "legacy" Mac 10.8 and earlier.
Force older hardware users like me to upgrade to new hardware which is where $$ are.
Make apps work across tablets, phone, and computer with similar (though not the "same" app, but able to read and use the same file format).
Simplify.
I don't think anyone incl. Microsoft knew Windows 8.1 was going to be a free upgrade, I didn't and read that it would be more like $30.
No OS is ready for everyone on the day it is launched. iOS 7 is now 7.04 and climbing, Mac OS tends to really not be ready until the last patch and version is out, often a year or more after it was first issued. Ship it, then plan to fix the bugs left in or that surface.
www.macperformanceguide.com is saying "No" to Maverick for now. Of course there will be no "No" on new Mac Pro 2013 6,1 when those ship (Late Jan? )

Power Mac G4 no iMovie and no restore disk

I purchased a used Power Mac G4. It is running OS 10.4
The problem is that it does not have iMovie installed. Online help states that I need the restore disk, which I don't have. Is there a way to get it, or is there another alternative?
The other problem is that updating the software requires a password from the former owner. The machine boots to desktop without a password, it's just needed for updating Safari. Is there a way to reset that?
The machine is in other wise fine shape and I'd like to make it useful.
Thanks,
Jay

If you are in the US call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
The discs will be for the original version of the OS that was pre-installed when the Mac was manufactured.
If you are in another country:
http://support.apple.com/kb/HE57
Have you asked the vendor for the password?
iMovie is part of iLife. You should be able to purchase the relavent version on eBay or Amazon.

Restoring Vista O/S from Win 8.1 upgrade. Will the restore disks still work?

My HP G60 came with Vista. It has been upgraded to Windows 8.1 but the audio function has become non-functional. Is there a need for a new driver to solve this issue? If not, I am thinking of restoring Vista from restore disks. Can the restore disks still work now that it has Windows 8.1 in it?
This question was solved.
View Solution.

Restoring with Recovery Disks with work and take back the system to Windows Vista. However, If you need drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
I am an HP employee.
Regards,
Vidya
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Mac OS 8.6 or Restore Disks for iMac G3?

I recently was given an iMac G3 (original tray loading CD-ROM drive).
The original owner took the original harddrive out, and didnt have the original restore disks.
While I was cleaning it I loaded a new blank harddrive in. Now when it turns on it I get a grey screen with a folder icon in the center and a blinking question mark, I assume it's looking for the OS files.
Anyway, what are my options here? Is there files I can download or a CD I can order?
Further, how would I load the OS once I get it? Would it load off the disk automatically or is there a series of keys I'd have to press to start it loading?
Sorry, this is the first Mac anything I've owned, little lone tried to restore.

SPV999 wrote:
I recently was given an iMac G3 (original tray loading CD-ROM drive).
The original owner took the original harddrive out, and didnt have the original restore disks.
What iMac do you have?
Query by serial number
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )
While I was cleaning it I loaded a new blank harddrive in. Now when it turns on it I get a grey screen with a folder icon in the center and a blinking question mark, I assume it's looking for the OS files.
Yes.
Anyway, what are my options here? Is there files I can download or a CD I can order?
Mac OS 8.x to 10.3. I recommend 10.3. this will give you more of the Mac OS experience. you need 128 meg of memory.
Make certain you can return the memory
Mac OS X is a rather finicky when it comes to working with memory. While some memory sticks manufacturers may claim it meets the Mac OS X requirements, the memory may not work. You cannot tell until you try. From what I've have heard the memory fails immediately.
Open Firmware, boot into Open Firmware.
Power on your iMac while holding down commandoption+of
The first output line contains the firmware level. Mine reads:
Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
What firmware do you need?
http://docs.info.apple.com/article.html?artnum=86117
I believe with a tray loading iMac G3, you can use any level of the firmware. If you decide to load the firmware you will need a version of 8.x Mac OS.
Further, how would I load the OS once I get it? Would it load off the disk automatically or is there a series of keys I'd have to press to start it loading?
Hold down the c key then power on the machine.
The tray loading iMac requires the boot partition to be within 8gig. Since there are hidden partition before the first visible partition, people recommend that you make the first visible partition 7.5 gig to 7.9gig. The machines support upto a 128gig Parallel ATA drive.
Did you set the harddrive to master? Master is a must. Cable select doesn't work. You need to set the hard drive to master mode. There is usually a label on the hard drive that tells you what jumpers you need to set. If you are not sure, give us the name and model number of the hard drive and usually someone will be able to tell you how to set that drive.
Robert

How to make full system restore disk in Windows 8

http://www.techrepublic.com/blog/window-on-windows/restore-windows-8-with-system-image-recovery/7464
And its called Windows 7 File Recovery?
But finally found way to make the good old fashion restore disks.

Hello Jay,
The current forum is for developers. I'd suggest asking non-programming questions on the
Office 2013 and Office 365 ProPlus - IT Pro General Discussions forum instead.

New hard drive, Leopard upgrade, restore disks needed?

Hi
I have a macbook which shipped with Tiger and ilife 06.
Several months ago I upgraded to Leopard and ilife 08 - both great.
Now I want to upgrade my hard drive to a bigger one, so I just need a bit of advice please.
There is plenty of advice here and on the apple support site about how to upgrade your hard drive, but not when you have upgraded the OS.
The simplest way would be to use CCC to clone it, but I want a clean install. I hope that I don't have to use the restore disks, then upgrade both OSX and ilife - that would be painful!
Anyway, here goes.
I have a SATA enclosure.
What is the best way to proceed? Do I need either of the restore disks that came with the macbook, or do I just need the new Leopard and ilife (retail) upgrade disks?
I am happy with taking the old drive out (after doing a last time machine backup - just in case!) and putting it into the external enclosure and putting the new drive in the macbook.
Then, what is the best way to restore my data? Time machine? Migration assistant? Dragging and dropping everything? (what about preferences & settings?)
Thanks for all your help.

Thanks - do I need the old restore disks that came with the mac at all, or are they just Tiger, ilife 06 and a bit of free software, therefore not needed. I am a little concerned that they contain some drivers etc that i might need.
I have retail disks of Leopard and ilife 08, bought separately.
Thanks
Karl

Powerbook g4 (1Ghz) 15 inch,Which software restore disk do I need

Hello, I recently acquired a powerbook 15 inch g4 1Ghz laptop. I dont know alot about apple laptops. It did not come with any system disks. I wanted to do a complete harddrive wipe and use a system install/restore disk to start with a fresh hard drive. What restore disks do I need to do this. The laptop has a superdrive. Will any system install/restore disk work if it says "15 inch powerbook". Or is there only one specific /original disk that will work with it. Thanks Dave

Hi, David, and welcome to Apple Discussions. A 15" PB G4 could be either the last Titanium model, with most of its ports on the back, or the first 15" Aluminum model, with all its ports on its end panels.
Your best bet in either case may be to buy a retail OS X installer disc set. Either model mentioned above can comfortably run the latest version of OS X 10.4.x ("Tiger"), though if you now have only 256MB of installed RAM, you'll soon want to add more to make Tiger really happy. Alternatively, either model could also run OS X 10.3.x ("Panther"), which would be a bit less expensive now that it's not the latest and greatest version. But if I were you, I'd buy Tiger and be up to date from the outset.
Duplicates of the original discs that were shipped with the Powerbook when it was new may (or may not) still be available for a nominal fee directly from Apple — by phone only, not through the online Apple Store. But those discs will install OS X 10.2.x ("Jaguar"), an earlier and markedly inferior OS version. You would then have to purchase the upgrade to 10.3.x or 10.4.x if you decided you wanted it later. Better to start right off with it.
Do NOT buy an OS installer set that is specific to (was originally shipped with) any Mac model other than yours. It is very likely not to install at all, and if it does, the installation is apt to be flaky or nonfunctional. You should consider ONLY a retail set, or a duplicate of the original set that went with your PB when it was new.

Re: Satellite L300-18D - How can I get a Vista Restore disk?

Hi everyone
My laptop (Satellite L300-18D) was seriously infected by viruses, everything corrupted. I need to resinstall Vista but don't have the restore disk. After searching around I managd to download a restore disk from some site, but when I used this disk, it gave me an error code which meant the product key was wrong. I used the product key from the bottom of the laptop (I trust this is an OEM). So I guess I need a restore disk that will work with my OEM product key.
How can I get this restore disk that will work with my OEM licence?
Also, I tried to install XP on my laptop, but it kept giving me a message saying it could not detect the hard disk, there is nothing wrong with the hard disk, I have tested it on another laptop. Is there any sort of barrier o installing XP on this laptop which came with Vista originally. Is there a security meassure somewhere that stoped me from installing XP?
Thanks in advance

Hi
The original Toshiba recovery disk can be purchased here:
https://backupmedia.toshiba.eu/landing.aspx
Its not expensive as far as I know its about 30Euros

How can I make restore disks on my macbook pro?

I just purchased a new 13" Macbook Pro and there are no restore disks. How can I make some?

Easy way is to take an external HD and make a bootable CLONE.
1. grab carbon copy cloner or (my fave) superDuper CLONE app.
2. attach target clone drive via USB in an enclosure or HD dock. Firstly format the target (external new) HD in disk utility in “Mac OS extended journaled”
3. clone internal HD to target HD (external) [takes about 40 mins depending on size]
4. Boot ONCE from external (go to sys. preference to boot from external) to TEST the new Clone
if your HD crashes, you can be up and running in SECONDS.
This is the option the pros use for quick restore from a serious crash.
**Remember of course, youll need otherwise saves of your data that come AFTER the clone.
Either that or regularly make a CLONE.
Another option is time machine, but it cannot be booted from.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
(Free superduper APP above)

Where can I get an iMac G3 Restore Disk?

I have an iMac G3 with Mac OS 9.1. Where can I get restore disks for it?

Try contacting Apple support. You may be asked for the computer's serial number, and there will likely be a charge for the disks.
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I lost my iphoto application how i can restore it? i am not having system restore disk. how i can get my photos back?

i lost my iphoto application how i can restore it? i am not having system restore disk. how i can get my photos back?

If the iPhoto application is no longer on your hard drive (do a search to be sure it didn't just get moved to an unexpected place), there's no way to get it back without either backups or a copy of iPhoto. Your original disks that shipped with the machine would have iPhoto. If you have lost those disks and don't have backups, you'll simply have to buy a copy of iLife. Or call Apple with your machine's serial number in-hand and request replacement disks, which they will send you for a small fee.

Wrong Restore Disks? (iBook G4 800MHz - 10.3)

Hi all, I hope someone can help me with this...
I just bought a used iBook G4 and received the complete package of Restore Disks. OS X 10.3 installed perfectly, but when I tried to restore the rest of the software, I got a "Wrong Disk" dialog box saying the discs I have won't work with my iBook. I'm sure they're the ones that came with the iBook originally (the guy I bought it from didn't own any other Macs, and they're clearly marked "iBook G4"), so I can't think what else would be wrong. I did rename the hard drive after installing Panther, but I can't see how that would have caused the problem.
Any suggestions would be appreciated.
To be more specific, the Software Restore utility installed perfectly, but when it started up and checked the disc, it spit the disc out claiming I had the wrong discs (it was the disc marked with a circled "1", so I didn't just have the wrong disc number in there since 1 was what it was asking for).
UPDATE: I just noticed that the OS X discs were version 10.3.3, so it's possible that the guy replaced the original OS X install discs with the 10.3.3 discs. Maybe Software Restore can't work when the OS is a newer version than what the utility was expecting. I'll look further into this, but it may be nothing. For all I know the machine shipped with 10.3.3 originally.

Well I can't see how he did that because this is the only Mac he owns. I even installed OS X 3.0 and it still didn't work, although I see that it's the Restore Disks and not the OS. My only other guess is that he bought the machine used with the software already installed and just never found out that he had the wrong restore disks. I don't think that's the case, because I think this iBook was purchased through a university so it would have been brand new.
I'm not terribly concerned because I doubt I'll ever need Classic or any of the original software (Quicken, games, etc.), but at the very least I wish I could find out what exactly is on those discs (there are 9 of them). It would be great if there were a way to trick Software Restore into accepting the discs, so if anyone knows please tell me. Failing that, does anyone know if Apple can provide me with the correct discs if I send these back?
The only odd thing that happened during the OS X install is when the dialog box popped up saying "OS X needs to run a program to see if it can be installed" I clicked Continue and it didn't seem that any program started, it just continued with the installation. I was thinking that maybe that program left an identifier that Software Update used to check whether it could run or not, and if that didn't happen, the utility would think it was not the right machine. My other theory was that the firmware had been upgraded at some point and now Software Update saw the machine as the wrong one for the discs, but I guess that would be silly since no matter how many upgrades you do you should still be able to restore your software.
I'm sure what you say is probably true, but it just seems nearly impossible that the guy gave me the wrong discs. I can see that if it's someone with a bunch of different Macs around like an Apple dealer or something, but other than a b&w G3, this was the only Mac the guy ever owned, and I know he wouldn't lie about that.
This is so weird, but like I said it's really no big deal. Just looking forward to getting this settled so I can start putting other apps on it and doing some real work with it. Unless someone else has a different take, I guess my question has been answered.
As a last-ditch effort though, I should mention that the machine has a 1GB RAM upgrade and an Airport Extreme card. Would either of those have to be removed before running Software Restore? Hey, it's not that I don't believe Doug, it's just that the answer I'm gonna get is "Well, those are the discs that came with it", so even if Doug's right (and I suspect he is), that's a dead end. If there is any way to at least see what these discs contain (like, say, a complete listing of bundled software for the iBook G4 that these were intended for) that would be helpful since I'd know what I'm missing and I'd be sure there wasn't anything I really needed. I even downloaded Pacifist, but of course since you can't even see the packages on these discs, it wouldn't work.
Thanks Doug for the reply, and to anyone else who might be able to offer a workaround or other advice. At the very least, a list of what is on the RIGHT Software Restore discs and/or what's on these would definitely help me get on with my life, so to speak.

Restore Disk

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