Restore does not recognize my device

restore does not recognize my phone

Are you current on your iTunes?  See this article for this and other suggestions: http://support.apple.com/kb/HT1414

Similar Messages

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch will not turn on and computer does not recognize the device

    I tried resetting my ipod touch, but there is still no response. I have had it plugged into the computer for a couple of days. I don't know if it is charging or what because the screen won't turn on and the computer does not recognize the device. I have downloaded the latest version of iTunes, as well as restarting my computer several times. Does anyone know what to do? I would try restoring it, but like I said my computer doesn't recognize it and itunes doesn't either. Thanks!

    I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
    ***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

  • Idad in reset mode but itunes does not recognize the device.

    I have my ipad in restore mode but itunes does not recognize the device.  What can I do to reset the ipad?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

    I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

    Fix what?
    You do not mention a problem.

  • Itunes does not recognize my device after ios8 update

    Why does iTunes does not recognize my device after iOS8 update and what can I do to resolve this.
    I am getting a "plug-into-Itunes-logo" screen on my iPad. Thx!

    Hi there janis831,
    It sounds like your device may be stuck in Recovery Mode. Take a look at the article below for how to restore your device.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    -Griff W.

  • I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    Hey Stan1958,
    Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • Mac pro does not recognize ipad device when connected via usb port, suggestions?

    mac pro running os 10.6.8 does not recognize ipad device when connected via usb port, suggestions?  itunes 10.7

    Here's a troubleshooting assistant: http://www.apple.com/support/ipad/assistant/itunes/
    The most likely issue:  Have you plugged your iPad into a USB port that is not directly part of your MacBook Pro?

  • I am unable to sync my Ipod Nano (4th generation I believe) because my computer does not recognize my device.  Can anyone help me solve this problem?

    I am unable to sync my Ipod Nano (4th generation I believe) because my computer does not recognize my device.  Can anyone help me solve this problem?

    Reset the AMDS >  How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I could originally sync my iPad 3 to Mac pro but now it does not recognize the device.  It does on my MacBook however.

    I could originally sync my iPad 3 on my Mac pro via iTunes.  Now the computer does not recognize the device and shows as "not charging" on the device screen.   It does still charge with the cord and will sync with my Mac book.  I have current iTunes software installed and running 10.6.8.  Any help would be appriciated.

    Nope. iPads can only be synced with one iTunes library, and all content on the iPad would be erased if you tried to sync it with a different one.

  • After upgrading to 7.1 iTunes does not recognize iPad device

    I upgraded iPad to system 7.1.  I got a message to connect to my iMac and iTunes by my USB cable, which I did.
    iTunes no longer recognizes the iPad wirelessly and does not recognize it even when attached byUSB cable.
    My iPhone (4.2.1) is recognized by cable.
    Any suggestions?
    Bryan Davis

    Thank you, I tried uninstalling the device driver to reinstall again. After doing the scan for hardware changes, nothing flashes on the device manager. I dont see anything related to the IPAD or any other device for which driver shows unidentified device. It is as though the device is not being seen by the computer at all..
    I even tried flashing the home/sleep buttons together but that doesnt seem to identify any device either.
    Anything else I am missing?

  • Itunes does not recognize my device

    itunes does not recognize my device

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • BlackBerry Desktop Software does not recognize my device

    My problem is that when I plug my phone into my desktop computer by USB it will charge, but when I go to do anything to by means of BlackBerry Desktop Software the program does not recognize that my device is plugged in. This has been going on for months now that it will not sync, I just haven't desperately needed to sync my phone until now. I have tried pulling the battery and pulling the sim card. I have also tried other USB cords.

    This has been known to help others in your situation:
    www.blackberry.com/btsc/KB10144
    Let us know if that helps you.  
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Itunes update does not recognize my device

    After updating Itunes 11.0, it does not recognize my iphone.

    Hi Richardlb2580,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Judy

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