Restore Error (-402620393) Please Help

I just updated to the iOS 4 and it deleted all of my contacts. I keep getting an error that says "An error occurred while restoring this iPhone (-402620393)." So I tried importing from the SIM and that just gave me a lot of old information. It looks like the contacts I had when I bought my phone over 2 years ago.
Does this mean I have lost all of my new contacts? What am I supposed to do if it won't allow me to restore?
Thanks.

Did you officially unlock it through O2?
Sorry, you didn't bother to put in a location so I assumed you were in the States. Disregard the reference to AT&T.
The restore error 1015 is almost always seen on a hacked or jailbroken iPhone. Again, try a Google search.
If your iPhone has never been hacked, jailbroken, or tinyumbrella used on it, try the steps here: http://support.apple.com/kb/TS1275
Message was edited by: deggie

Similar Messages

  • To it being stolen it tells me it nees restoring and when i try i get cant be restored error -1  please help me

    After recieving my iphone 3gs back from the police due to it being stolen ( yeah they got it back)  it tells me it needs to be restored but when i do it says cant be restored with error -1   can anyone please help me  Im so hapy to have it back but now cant use it

    . . . sparse bundle could not be accessed (error -1)

  • TS3694 iphone cannot be restored error 3014, please help

    tried to sync but required to dowload ios6, dont that no cannot sync or back upa, error 3014 displayed.
    please can someone assist.
    thanks

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Ipod touch, restore error 13. please help

    After ipod touch refused to sync, decided to restore. Restore never finshed and i got an error 13 message. Using Windows XP, Have tried logging into a new user account and repeating process but still getting same error. Has my new ipod just become a paper weight?

    I don't know about a Mac, but with a Windows PC it recognizes the iPod as a different device if you plug it in to a different usb port. If you plug the ipod into the new usb port and check Device Manager (right click My Computer, select Hardware Tab, and click Device Manager button). The Touch should show up under "Universal Serial Bus controllers" as something like "Apple Mobile Device USB Driver". See what it shows up as and then unplug it and plug it in to the original usb port, holding the shift key until it shows up in iTunes (or you get the error message). Check what it is showing up as in Device Manager. If it showed up using a different name, then delete the device. Then unplug and replug the usb cable and see if it shows up as the correct device when it is detected. Of course if you don't have a problem with sticking with the new usb port you could just do that...

  • My iPod is jailbroken and does not work. It is now in DFU mode. It doesnt let me fix it When I restore it, it says error 3194.Please Help

    It is now in DFU mode. It doesnt let me fix it When I restore it, it says error 3194.Please Help me!

    Go elsewhere. JB voids the Apple warranty and means you will get no support from Apple, including from this Apple forum.

  • After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
    Get help with iOS update and restore errors
    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
    To narrow down the issue, you can try different equipment:
    Use the USB cable that came with your device, or a different Apple USB cable. 
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    Solve other issues with the USB connection, then with your security software.
    If you still see the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • I have an iPhone 4 that is stuck in a recovery loop. i try to restore it but it comes up with an error code (-1) towards the end of the restore. can someone please help me?

    i have an iPhone 4 that is stuck in a recovery loop. i try to restore it but it comes up with an error code (-1) towards the end of the restore. can someone please help me?

    i just baught it off someone.. so im unsure if it was jailbroken or not.. and i dont think its under warranty now.
    is there a software or something along those lines that would indicate what peice of hardware is faulty?
    i baught it in this recovery loop thinking it was going to be a cheap way of getting a new phone without having to do much.. but now im starting to think its a brick

  • HT201210 i cannot get my phone out of recovery mode, when I tried to restore on itune it gives me error 1608. please help me

    i cannot get my phone out of recovery mode, when I tried to restore on itune it gives me error 1608. please help me

    While YOU may not have attempted to jailbreak the phone, SOMEONE ELSE did.  Error 1015 occurs by attempting to restore a previously jailbroken phone. 
    It's very likely you may NEVER get your phone out of recovery mode and your phone may be rendered permanently bricked.
    Terms of Use of this forum prohibit the discussion of jailbroken phones.  You'll have to scour the internet for a solution to your problem, if indeed one exists.

  • My ipad mini is in recovery  mode after upgrading to ios 7. When i tried to restore it through itunes it says an error occured in restoring ... please help.......

    my ipad mini is in recovery  mode after upgrading to ios 7. When i tried to restore it through itunes it says an error occured in restoring ... please help.......

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • My Ipad air continue to see error 4005, 4013, or 4014 when I try to restore . Although I did all the instructions in the help page , and I changed many computers  and I still get same errors . Please help.

    My Ipad air continue to see error 4005, 4013, or 4014 when I try to restore . Although I did all the instructions in the help page , and I changed many computers  and I still get same errors . Please help.
    Ipad air crushes and stuck in loop of apple logo then blue screen.

    If you get the same errors on different computer and with different computers then contact Apple : iOS: Restore errors 4005, 4013, and 4014 :
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

  • TS3694 My iphone 3GS is struck , when i am trying to restore it is giving me an error 29 . please help

    Hi Friends .
    My iphone 3GS is struck , when i am trying to restore it is giving me an error 29 . please help.
    Regards,
    Bharathi

    Error 20, 21, 23, 26, 28, 29, 34, 37
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error29

  • TS3694 i tried to update my jailbroken iphone 3gs to iOS 6 and i tried to activate it using redsn0w it uploaded but the phone didn't activate, then i tried to restore it in iTunes and it also wasn't working it shows 3194 error. Please help!

    i tried to update my jailbroken iphone 3gs to iOS 6 and i tried to activate it using redsn0w it uploaded but the phone didn't activate, then i tried to restore it in iTunes and it also wasn't working it shows 3194 error. Please help!

    brigikeh wrote:
    i tried to update my jailbroken iphone 3gs
    Buzz! Thank you for playing!
    Any warranty you had is void and your ability to get help here or from Apple is forfeit.
    Try Google. We can not assist you per the terms of service.
    It's very likely that your phone is now a brick.

  • HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

    I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
    <E-mail Edited by Host>

    You might try reading the entire help document you linked from:
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 I have a iPhone 3 g, I'm doing update and give me error 1015 Please help and thank you

    I have a iPhone 3 g, I'm doing update and give me error 1015 Please help and thank you

    You can not get help here per the terms of service. Discussing jailbroken devices is forbidden.
    The ONLY thing we can advise you to do is try putting the phone in DFU mode (google for instructions) and restore it.
    Beyond that, you're on your own.

  • Photoshop Elements 8. "Could not use Clone Stamp Tool because of a program error."  Please help.

    Photoshop Elements 8.  "Could not use Clone Stamp Tool because of a program error."  Please help.

    Try this:
    Open your picture file
    Access the clone stamp tool
    Hold down the ALT key on the keyboard and left click on the area from which you wish to clone, then release the ALT key, and click to place the pixels at the destination
    TIPS:
    It is a good idea to open a blank layer at the top in the layers palette, and do the cloning on this layer. Be sure that "sample all layers" at the top is checked. You can change the layer opacity if necessary
    Use the bracket keys next to the letter p on the keyboard to increase & decrease the size of the cursor
    Let us know  how you make out with the error message now.

Maybe you are looking for