Restore failed due to iTunes being corrupt

Attempting to restore from a 'successful' backup got a warning message the restore failed due to a iTunes being corrupt. Found the following log
2013-06-19 13:14:14.979 [8216:f38]: restore library built Dec 21 2012 at 16:17:03
2013-06-19 13:14:14.979 [8216:f38]: iTunes: iTunes 11.0.4.4
2013-06-19 13:14:15.041 [8216:f38]: iTunes: Current software version: 10B329
2013-06-19 13:14:15.042 [8216:f38]: iTunes: Software payload version: 10B329
2013-06-19 13:14:15.042 [8216:f38]: iTunes: Using iTunes state machine
2013-06-19 13:14:15.636 [8216:f38]: iTunes: Restore error -34
The SAD thing is not only is all my data gone but the phone is not usable it is stuck on a setup screen.
Please help – What has happened to Apple????????????????????

Well I found a article that may help you.
Error 34:
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
http://support.apple.com/kb/TS3694

Similar Messages

Yoga 13 System Image Restore Fails Due To Excluded Disk

Hello:
I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files. However, I do not want to go all the way back to factory condition at this time. The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes. The first asks "Format and repartition disk" and the second asks "only restore system drives".
Based on everything I've read about preserving the C:/ and D:/ drive partitions, I would have expected to check the second box and not the first. But the system will not let me make this choice. Instead, the first box is automatically checked, and greyed out, with a second dialogue asking me if there are any disks I want to exclude from repartitioning. When following this second dialogue I am asked if I want to exclude Disk 0 (Samsung MZMTD128HAfV -00l1) which has 119Gb of capacity. If I try to exclude this disk, the operation fails with following error: "Restore failed because a disk that was critical at backup is excluded" My question is, if I do not exclude this disk, will the restore operation still leave the D:/ partition intact so I can use OKR in the future.
I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive. Other posters have stated that retsoringa system image will only restore C;? drive, but this dialogue seems to conflict with those statements. Anyone else have any experience with this operation?
Thank you,

Hello:
I am trying to execute a restore from a system image disc created shortly after I installed my principal programs without destroying the OKR partition or files. However, I do not want to go all the way back to factory condition at this time. The issue is that when I attempt to follow the reimage instructions in win 8.1, I am presented with a dialog box that has two check boxes. The first asks "Format and repartition disk" and the second asks "only restore system drives".
Based on everything I've read about preserving the C:/ and D:/ drive partitions, I would have expected to check the second box and not the first. But the system will not let me make this choice. Instead, the first box is automatically checked, and greyed out, with a second dialogue asking me if there are any disks I want to exclude from repartitioning. When following this second dialogue I am asked if I want to exclude Disk 0 (Samsung MZMTD128HAfV -00l1) which has 119Gb of capacity. If I try to exclude this disk, the operation fails with following error: "Restore failed because a disk that was critical at backup is excluded" My question is, if I do not exclude this disk, will the restore operation still leave the D:/ partition intact so I can use OKR in the future.
I have read quite a bit of imformation here and elsewhere about restoring system images and OKR, but have not seen any discussion about this disalogue, or the fact that I am being forced to reformat and repartition the disk without excluding the d:/ drive. Other posters have stated that retsoringa system image will only restore C;? drive, but this dialogue seems to conflict with those statements. Anyone else have any experience with this operation?
Thank you,

RMAN restore fails due to space issue

Hi,
My database size is 225 GB . I m restoring the backupfiles using RMAN from production backup to the test instance.During restore process rman failed due to space issue.When the error occurred rman restored around 122 GB.
Now i increased the free space in server.So now my doubt is i have to delete the restored files (122GB) and start the restore process again or RMAN will automatically skip the the restored file and resume the process from where it was failed ?
DB Version -11.2.0.2
RMAN error
channel CH2: ORA-19870: error while restoring backup piece /ebs/DEV/backup/GOLD_db_t801111628_s10788_p1.rman
ORA-19502: write error on file "/ebs/DEV/bin/db/apps_st/data/a_txn_data11.dbf", block number 3492608 (block size=8192)
ORA-27072: File I/O error
Linux-x86_64 Error: 28: No space left on device
Additional information: 4
Additional information: 3492608
Additional information: -1
Thanks

When you start the restore from the failure, RMAN knows whcih are restored and it will check file headers. if the headers match, it will skip restoring the files.
Hope this helps,
Regards,
http://www.oracleracexpert.com
RMAN Debug and Trace
http://www.oracleracexpert.com/2012/11/rman-debug-and-trace.html
Time for Change: Migrate your Non-RAC Database to RAC
http://www.oracleracexpert.com/2012/10/time-for-change-migrate-your-non-rac.html

HT4528 Restore failed, Screen shows iTunes logo and USB cord

I tried to restore my iPhone with iTunes and a message popped up saying could not restore. When the phone turns on, the screen shows an iTunes logo, an up arrow, and a USB cord. I have tried restarting and it goes back to that screen.

Place the device in DFU mode then restore it.

Ipad2 restore failed due to cable disconnect

Hello, I have an ipad2. I was trying to restore the ipad due to lost password. During the restore, the cable got disconnected.
Now I have an unusable ipad. It stays on itunes/recovery screen.
When I connect it to the laptop, it tries to do restore/update then it comes back 'The ipad could not be updated. The device cannot be found'.
My computer's USB does not recognize this ipad due to corrupted firmware as a result of failed restore.
What can be done?

Hold both buttons and turn screen black again... What happens when you touch power button? does it turn back on to the itunes/recovery screen? Or try holding power button until you see the slide to power off appear... then hold both buttons for hard restart... If nothing else call Apple.. they will still help if you schedule a phone call online.. They will call you... no $$$$ needed...

A song I bought didn't download due to it being corrupted and I've tried multiple times to dowload it again and it won't work, help?

I have tried to redowload the song but itnues keeps saying that I've got a corrupted file and to check for avaible downloads under store menu. I would like to be able to delete the song, with the corrupted file from my library and download a fresh one from itunes. BUT i don't want to pay any more money and tbecause the file hasnt downloaded all the way I cannot delete it. I want to be able to listne to my music so if anyone can help I would appreciate it.

Check that the ...\iTunes Media\Downloads folder is empty. Delete any files it may contain.
Delete the current copy and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

[SOLVED]Installing KDE failed due to invalid or corrupted packages

I am trying to install KDE on my machine. I currently use Xfce. I uncommented a few mirrors and downloaded the minimal package for KDE. When I try to install the packages I get the following errors no packages were installed.
(74/74) checking package integrity [############################################################] 100%
error: kde-wallpapers: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: exiv2: signature from "Eric Belanger <[email protected]>" is unknown trust
error: boost-libs: signature from "Andreas Radke <[email protected]>" is unknown trust
error: strigi: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: attica: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: unixodbc: signature from "Andreas Radke <[email protected]>" is unknown trust
error: redland-storage-virtuoso: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libiodbc: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: virtuoso: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: soprano: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: grantlee: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: shared-desktop-ontologies: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: qca: signature from "Pierre Schmitz <[email protected]>" is unknown trust
error: libdbusmenu-qt: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: polkit-qt: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: aspell: signature from "Eric Belanger <[email protected]>" is unknown trust
error: hspell: signature from "Allan McRae <[email protected]>" is unknown trust
error: enchant: signature from "Jan de Groot <[email protected]>" is unknown trust
error: giflib: signature from "Allan McRae <[email protected]>" is unknown trust
error: ilmbase: signature from "Rémy Oudompheng <[email protected]>" is unknown trust
error: openexr: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: docbook-xml: signature from "Pierre Schmitz <[email protected]>" is unknown trust
error: docbook-xsl: signature from "Tom Gundersen <[email protected]>" is unknown trust
error: phonon-vlc: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libqzeitgeist: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: phonon: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: qtwebkit: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: media-player-info: signature from "Ionut Biru <[email protected]>" is unknown trust
error: kdelibs: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: talloc: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libwbclient: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: libcap-ng: signature from "Ionut Biru <[email protected]>" is unknown trust
error: cifs-utils: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: tdb: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: smbclient: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: libssh: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libcanberra: signature from "Dave Reisner <[email protected]>" is unknown trust
error: oxygen-icons: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-runtime: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-lib: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-dolphin: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-kdepasswd: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-kdialog: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-keditbookmarks: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-kfind: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-konqueror: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: tidyhtml: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-konq-plugins: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-konsole: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-katepart: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-kwrite: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libmysqlclient: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: mysql-clients: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: mysql: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: akonadi: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: libdmtx: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: qrencode: signature from "Florian Pritz <[email protected]>" is unknown trust
error: prison: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdepimlibs: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdepim-runtime: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: lm_sensors: signature from "Dave Reisner <[email protected]>" is unknown trust
error: libraw1394: signature from "Tobias Powalowski <[email protected]>" is unknown trust
error: cln: signature from "Eric Belanger <[email protected]>" is unknown trust
error: libqalculate: signature from "Eric Belanger <[email protected]>" is unknown trust
error: qimageblitz: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: polkit-kde: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: khrplatform-devel: signature from "Ionut Biru <[email protected]>" is unknown trust
error: libgles: signature from "Ionut Biru <[email protected]>" is unknown trust
error: libegl: signature from "Ionut Biru <[email protected]>" is unknown trust
error: kactivities: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: xorg-xmessage: signature from "Allan McRae <[email protected]>" is unknown trust
error: kdebase-workspace: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kdebase-plasma: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: kde-l10n-en_gb: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is unknown trust
error: failed to commit transaction (invalid or corrupted package (PGP signature))
Errors occurred, no packages were upgraded.
I am not trying to install any testing versions. I just want to install a stable KDE release. I know I am missing something here. So, please guide me on this.
Last edited by matrix13 (2012-06-19 14:01:10)

http://www.archlinux.org/news/having-pa … -packages/

Add-AzureDataDisk fails due to -VM being a System.String type entry.

Here are the syntax and resulting error message
Add-AzureDataDisk-CreateNew-MediaLocation"cqrtuswsamgmt01"-HostCachingNone-VM"cqrtuswvmcamq01"-DiskSizeInGB100-LUN2-DiskLabel"cqrtuswvmcamq01-bb02"
Add-AzureDataDisk : Cannot bind parameter 'VM'. Cannot convert the ""cqrtuswvmcamq01"" value
of type "System.String" to type
"Microsoft.WindowsAzure.Commands.ServiceManagement.Model.IPersistentVM".
At line:3 char:5
+     Add-AzureDataDisk -CreateNew -MediaLocation "cqrtuswsamgmt01" -HostCaching N ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidArgument: (:) [Add-AzureDataDisk], ParameterBindingException
    + FullyQualifiedErrorId : CannotConvertArgumentNoMessage,Microsoft.WindowsAzure.Commands.ServiceManagement.IaaS.AddAzureDataDiskCommand

Hi all,
I found the solution to this problem. Not surprisingly, I was using the wrong syntax. Here is the proper syntax for adding a data disk to a VM using Add-AzureDataDisk.
Get-AzureVM"Service"-Name"Servername"|Add-AzureDataDisk-CreateNew-DiskSizeInGB100-DiskLabel"DiskLabel"-MediaLocation"https://yourstorage.blob.core.windows.net/yourcontainer/yourblob.vhd"
-LUN 0 | Update-AzureVM
Example: Get-AzureVM"cqrtuswcswsod01"-Name"cqrtuswvmwsod01"|Add-AzureDataDisk-CreateNew-DiskSizeInGB100-DiskLabel"cqrtuswvmwsod01-bb01"-MediaLocation"https://cqrtuswsamgmt01.blob.core.windows.net/vhds/cqrtuswvmwsod01-bb01.vhd"-LUN0|Update-AzureVM
Volsung51

RESTORE failure: "due to unknown error"

ITunes prompted me to install latest update. Install failed and IPhone locked. Got message that indicated IPhone was in recovery mode and needed to be restored. Have attempted restore several times, which always fails with a message that says, "Restore failed due to unknown error." Any suggestions as to how to proceed? Thanks.

exact same thing happened to me when updating to the 2.02 software, error code 2005. i realized that i was using the cable from my originial iphone. it works to charge the 3G iphone and sync, but apparently not to update software. and they are almost impossible to tell apart.
switched to the 3G cable and all was updated and restored. you would think they would either make the cables compatible or clearly identify them as different.

ITunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored...

I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S. I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit. The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement. Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
"iTunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored."
I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow. In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now. My photos, email and text messages are what is affected and have not repopulated. My music is accessable via iCloud without a problem and my contacts were kept via SIM. I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved. The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away. I did, but that's as far as I've gotten.
Any help would be appreciated. Thank you!

Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas?

Hello. I have updated my iphone 4 to ios7 after doing a backup to itunes. I am caught in a loop of being asked to 'restore from backup' as part of setup and that restore failing because the phone already has it's content I believe. Please help if you can.

Hi. I have an iphone 4 that I have just installed ios7 onto. I had backed up the phone prior.
After the software install the phone rebooted and showed the 'Hello' setup. I am stuck because as part of the setup it asks me to 'restore from backup via itunes". I dont understand why i need to do this as I thought the ios7 install procedure would restore the phone with it's content.
I tried to restore from backup but it says I cant because there is not enough space on the phone. If I connect the phone to itunes, it shows that the phone has all my content, especially since iphoto launches and I can see all the photos it wants to download to iphoto off the phone.
I am caught in a loop. My phone has it's content, but the startup procedure on the phone will not let me progress until I have restored from backup via itunes. But it cant because the phone has no space!!
The only other option it gives is 'Set up as new phone".
Can anyone help please. Thanks.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I have an ipod that I have been using for iTunes, when I connect now to sync, and hit the eject ipod, I get a warning it can't eject due to applications being used in another program. I am having trouble disconnecting. Help!

I am having a problem with the new iTunes store. I can connect my ipod, and it will show that it is syncing. Once the sync is complete on iTunes, my ipod still shows that it is connected, do not eject. I have not had a problem with this until the new verision of iTunes. When I go to eject my ipod, it tells me that it can't eject due to application being used in another program. I did receive an ipad 2 for Christmas, that I also sync with iTunes, but only the ipad shows up in my devices on the site, what happened to my ipod device and how to add it back to devices? Help is greatly appreciated. Thanks.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Trying to enable my phone but cant unlock my phone on itunes due to it being disabled

trying to enable my phone on itunes but itunes wont pick it up due to it being locked because i have a password but cant put my password in because its disabled........what to do?

Restore the phone.

My daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!

my daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!
how can i get this ipod reset. She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

That has nothing to do with an update server. Do the following:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Restore failed due to iTunes being corrupt

Similar Messages

Maybe you are looking for