Restore from a old iphone
i have a new iphone 5s - now i want to transfer all my data to the new phone - my old iphone is still on ios 6.x and some of my apps are not uptodate - would it be possible to backup my old iphone via itunes and restore the backup on the new iphone ios 7.x
its important for me to keep the sms and whatsapp chats
thanks !
its mentioned that i should update my old iphone with the latest ios, well as i mentioned its important for me to keep the whatsapp chats (i installed whatsapp with an apple id which i forgot - its not known) when i upgrade my old iphone to ios 7.x i am not sure whether the old whatsapp rel. are able to handle ios 7.x (or the other way around)
my idea would be connect my new iphone to itunes set it up install the whatsapp and do a then a backup restore from my old iphone (old ios and old whatsapp)
is this possible?
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How come my new iPhone 5 won't restore from my old iPhone 5?
I went to the apple store yesterday because my old iPhone 5's battery was messed up. They had me restore it and start it as a new phone to make sure that it was the phone not the stuff on the phone. Today I went back in and showed them that it was the phone that was messed up not the stuff on the phone. They gave me a knew iPhone 5 and I came home to restore it from my old iPhone 5. My old iPhone 5's software is up to date and the software is not old. I plugged my new iPhone into my computer and it keeps popping up saying, "The backup “Kalea's iPhone” cannot be restored to this iPhone because the software on the iPhone is too old." Why isn't it working?
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http://support.apple.com/kb/HT1766
Message was edited by: ckuan -
everytime i try to restore from a backup from my old iphone 4 to my new iphone 5 it says backup is corrupt even though i do a new backup each time. both phones are on teh same operating system
Have you tried doing the backup to itunes instead of icloud?
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How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?
Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.
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i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.
The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.
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Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W. -
i was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back???? please
Only way to get it back is to restore your phone from a backup, if those pics were included in that backup.
But most likely those pics are gone.
What you should've done was import http://support.apple.com/kb/HT4083 the pics to your computer and after you restored from your old backup, you could sync those new pics to your phone via itunes. -
When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software -
Can I view contacts backed up to the iCloud from my old iPhone without actually restoring the data on a new device?
If you have a backup, yes, You can restore the new device from the old backup. Without a backup, no.
Without a backup, and without the device, you no longer have any of your data to put on anything anymore.
You can redownload purchased content from the iTunes and App stores - just use the same AppleID as you did with the old device. -
I have deleted contacts from my old iPhone 4 and they have also been deleted from my new iPhone 6, can they be restored?
How were you syncing contacts? If you still had the iPhone 4 connected and the 6 at the same time, then you may have made a fatal mistake. I'm guessing that you were using a cloud service for your contacts?
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Recover photos taken before Setting Up the New iphone from restoring from the old back up
I got my new iphone 6 plus today and took some great and precious photos with it before I got home and get ready to transfer my old files from the old iphone 5.
Then when the iphone 5 back up is done, I was over excited.
When I connects the new iphone 6 plus, itune asked to start as a new phone or to restore from previous back ups.
then I selected restore without remembering that I already took some precious photos with it.
I can hardly see my friends that I took the photo with.
OMG...I want these photos back.
Is there anyway that I can get those photos back?!!!Sorry, but if the data from your new iPhone6 did not get backed up before you restored it from the backup of the iPhone 5, your data is gone.
Check iTunes/Edit/Preferences/Devices if there is any backup for the iPhone6 listed. All backups should have a time stamp, backups you used to restore from will not be overwritten and the content will remain the same.
If there is no backup, your photo data is gone. -
Can I restor data from an old iPhone to a new one using iCloud backup?
I’m going to buy a new iPhone, can I restore my data from the old iPhone to the new one using iCloud backup and is it safer to back it up on my PC?
Welcome to the Apple Community.
I don't use iCloud back up, but I understand you can do that.
It's always better to use a mac/PC based back up, I'd only consider the iCloud back up if I didn't have a mac. -
I had a new I phone and I turned on iCloud and photostream , then only some photos from my old iPhone that I thought it was stored to my iCloud appeared in my new iPhone not all the old photos what can I do to restore my photos
Can you just back-up the old phone to iTunes and restore it from there?
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My New Iphone 4 is restoring with the information from my old IPhone 3gs on Itunes. How do i get it to restore back to the 4g?
There is no 4g.
If you don't want to restore it with your old iPhone information, then just restore as a NEW phone, not from the backup. Don't quite understand what there's not to get. :-| -
I am getting another iphone tomorrow will i be able to restore my stuf from my old iphone to my new iphone threw icloud what i have backed up And how do i do it?
See Here for Details
Old Phone to New Phone
http://support.apple.com/kb/HT2109
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