Restore from Backup Problems

So I was clearing some apps and I realized an app had store alot of data. So naturally, I delete it and reinstall it. I go to the app store but the app has been removed. So I decide to restore a backup to get it back. So I start it around 10:00pm last night. (Plugged into computer through iTunes) I keep checking on it. Progress going good. Says will be a couple hours but that's fine. I go to sleep. Wake up now (8:30) and the progress bar is at about half, not moving, and it says it will be 15 hours. Any reasons why? Any solutions?

Restoring the backup will not recover the app. You have to sync the app back from iTunes, assuming that the app is in your iTunes library. However, restoring the backup will recover the app data that was current at the time of that last backup.
Obviously something is wrong. There is no way that it should take that long to restore the backup. I restored my iPad to factory settings, restored a backup after that and it took about two hours. That includes syncing 3 movies and recovering about 35GB of stuff.
If this continues and you still don't see any more progress, see if you can cancel the process by tapping on the X in the iTunes window and then eject the iPad. Check to see what condition the iPad is in. Is it responsive? If not, reset the iPad by holding down on the sleep and home buttons at the same time until the Apple logo appears on the screen. After the iPad starts up, see how the progress goes.

Similar Messages

Ios 5 restor from backup problem

i have uppdated to ios 5 on my iphone 4 and i cant restor it to my backup i have just mad befor i uppdated it. i dont get the "restor from backup" when i right click on the itunes.. im using a windows..

No i mean when u update in itune window will show u to restore or start new iphone ... !!
why ur itunes button not available !!!
u can see ur iphone connected to itunes ?? then right click with shift on ur iphone and make restore
gd lck

Restoring from backup problems

hi,
ive had to restore my iphone4 to factory settings.
but when i have come to restore it from an itunes backup after about forty minutes of restoring it has given me a message about my backup being corrupt.
HOW has it managed to be corrupted?
is this an itunes problem?
i tried again, and now the process fails to get past 'estimated time remaining'
i am fast losing patience with apple...

That's most likely why iTunes will not permit you to restore that backup to your replacement phone. No real good solution here, there are programs that will permit you to extract data from your iPhone backup(not supported by Apple), but unfortunately there is no way to add this data back to your phone(SMS, Call History, etc.). Here's one example:
http://www.iphonebackupextractor.com/

IOS 7 Restore from backup problem

I update my iPhone 5 to iOS 7. For some reason, my phone automatically restarted itself back to factory settings. So I calmy tries to restore it from my previous backup via iTunes. It seemed to work for a few seconds but then my phone restarted itself again and went back to factory settings. I then tried doing a restore from the phone itself via iCloud, only to get the same result. How do I get my phone out of this loop and to restore from my desired backup? Thanks.

Never jailbroken. However, Yes, I did have the iOS 7 beta on there for a while via the App Dev Program (using XCode 5). Let me add, that when iOS 7 released to the general public, my phone automatically updated itself to the official release version.

Restoring From Backup Problem

Ok, a few days ago I backed up my iPod Touch and I updated the software. When it was done updating I wanted to restore it from the backup since I didn't have any of the files on my computer since it crashed. When I restored it from the backup, all my music and videos were gone!. I have no idea what happened so I kept trying again and again and the same thing happened. What do I do? Do I have to re-add everything again?!?

"a few days ago I backed up my iPod Touch and I updated the software"
Where did you back it up to if you say your computer crashed? If you backed it up to another computer, another iTunes that didn't have your music on it, it would erase what was on the iPod.
Do you have a back-up of your iTunes other than what was on your "crashed" computer? If not, I believe you'll need to re-add everything again, although I think you can transfer purchases.

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

Time Machine will not let me restore from backups after June, 2013. I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

rtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

My iPhone's "Other" capacity has suddenly jumped to 56G out of 64G. Yes, you read that right. Every time I try to sync to recalculate, it gets worse! Please help! Can't even restore from backup now, since my backup is all "other"!

I have fully up-to-date everything on my iPhone and computer and iTunes. I have an iPhone5 and MacBook Pro. I synced my iPhone this morning and it has 12 or so gigs of free space (even with my music and some photos on it). Then I deleted some voice memos in iTunes, and wanted to sync again to reclaim the space. When I tried, it said I had 29G of "other" data and that my phone was way over capacity and can't sync. I tried a few online solutions to force it to recalculate, but now it says it is about 90% "other"!! Only 8G of 64G free, and "other" is the ONLY thing in the summary bar.
I un-checked music for syncing, thinking that must be the problem. It did not help. Now there is nothing on my phone except "other", according to iTunes (not even photos).
I cannot restore from backup now, since the backup includes the giant "other". I don't want to delete my info on my phone knowing a corrupted backup is my only alternative.
Help!

Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this?

Itune forces to setup as new ipad or restore from backup?!

I have 3 ipads and 2 iphones in my house sharing the same apple ID, but when I tried to connect one of the ipads to itune on my PC, it only gives option to set up as new phone or restore from backup, either option would wipe out the data I already have on the ipad. All other devices can connect to itune without problems. Found another thread with the same problem, but the solution of logging on windows with different user does not solve my problem. Can anyone help? Itune has to be the worst and dumbest product from apple!

I too have this very frustrating issue. It worked fine 2 weeks ago.
I have two devices setup, and they have the same name, but that has never been a problem as one is a 5G 80GB iPod, and the other is an iPhone 3GS.
Now, everytime I plug my iPhone into my PC, iTunes comes up and asks me to restore.
Grrr... I have restored 3 times. I have also performed a complete iPhone reset and a restore... same thing, and I have no idea why.
Please help.
Thanks,
S.

Restore from backup or setup as new?

If I am having software problems should I restore and setup as new?
I really wanna save my camera roll etc, can I just restore from backup?

You can.
Software problem -factory restore- 100% fix
Software problem -restore from back up 30% fix
you can also save your camera roll before restore, that is what I would do.

Ipod Touch does not want to turn on after I Restored from Backup to recover notes

I was trying to restore a note in the notes app and followed these instructions
If you synced your notes from iPhone while these notes were still on it and you haven't synced again since they were deleted, you may be able to recover them by restoring your phone to your last backup (the backup includes notes). This will revert your settings and data to those contained in the backup (not just notes) so be sure to save any more recent data prior to restoring). To do this:
1. Without connecting your phone, open iTunes on your computer and go to Preferences, on the Devices tab check "Prevent...from syncing automatically".
2. Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
3. When this finishes you can go back to iTunes>Prerferences>Devi ces and re-enable automatic syncing.
That you may recover the notes.
When I try to turn on my ipod after that it wont turn on and turns itself back off. I did try connecting it so it can recharge then turning it on but it wont turn on. I dont wnat to restore and I want to find another solution or way to resolve this problem. When i plug it into the recharger iit wont connect to itunes or turn on. Please help? Thank you.

I finally clicked and held the power and home button and connected to itunes and now am in iPod recovery mode. Thank you.

I cannot see my iPhone backup when I click on "restore from backup"

Hi there, I just upgraded my iPhone to iOS 5.1. Before I began I backed up my iPhone within iTunes. I checked that the backup was successful by checking the folder and files existed in "%AppData%\Apple Computer\MobileSync\Backup" - which they did. After the upgrade which iTunes told me was successful I have my Contacts and Photos but have lost my ringtones, music and texts. I'm particularly bothered by losing my texts because I had historical texts from my Mum who has passed away recently. I went back into iTunes, right clicked on my device and selected "restore from backup" but in the list of backups it does not list my backup - just a really old one from my son's phone a number of months ago.
Can anyone help with this? Is there a way to tell iTunes that the backup exists and to point it there? (sorry, I'm a Windows user only)
Also, another issue while I'm here and may be related (not sure). I'm unable to synch my phone with iTunes as it says it's already synched with another computer (which it was but it died a horrible death and has since left this world). So currently the only way I can update music, ringtones etc is through a 3rd party free app called Copy TransManager. Anyone know a way out of that problem?
This Kiwi would appreciated any wisdom, assistance, help you can offer on these two points. In order of priority ... I can manage with the non-sync weirdness as I've found a work around .... getting my backup to work so I can get my texts is of upmost importance to me. Thank you.

Hello, JG257.
Thank you for visiting Apple Support Communities.
If you are unable to import photos from your device, try the troubleshooting steps in the article below.
iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195
Cheers,
Jason H.

Is it possible to retrieve a backup that is not available on the drop-down bar in iTunes "restore from backup"?

I was attempting to sync my phone so that I could get all of my pictures on the computer to free up some space on my phone. I have done this several times before with no problems. An error message popped up informing me that I needed to update my phone before I could sync my info. During the update, an error occured again so I tried to eject the device so that I could worry about it another day. After ejecting the phone, it kept showing on the display that it was still connected to itunes. I couldnt turn the phone off or anything, it was just frozen there. So, I hooked it back up to the computer and it prompted me to do an update on itunes to fix the problem. After updating itunes it said that i should restore the phone to it's original settings and then restore from backup. It performed a backup when I initially plugged the phone in the first time. After deleting everything off of my phone, I then attempted to restore from backup but got an error message saying that there was not enough free space on my device for me to restore my info...but I had just taken it off the phone. I stepped away from the computer for a moment and when I got back, it had performed another backup of my basically blank device. Now the only backups that I can pull up on itunes are from after everything was deleted from my phone. All of my information is gone. I know this doesn't really make any sense, but I have no idea how else to word it or how to fix it. PLEASE help! I have several pictures of my newborn son and pictures and videos of my husband's recovery process from a severe brain injury.

Under the PLAN screen, right click on the page you want to exclude from your menu list, navigate to Menu Options, and select Exclude Page From Menus.

Why am getting a "error occurred while restoring from backup" message when restoring using Time Machine?

Hello
I recently made a Bootcamp partition with Windows 7 (which incidentally went absolutely fine). In that partition I wanted to split it for some certain files, but on doing so I appear to have completely tanked my hard drive - I've pretty much wiped the entire thing. I read afterwards that creating new partitions within Windows is a big no no Bootcamp wise, and this wasn't something I knew about before. Lesson learnt!
Either way, I had a backup and though it would be simple enough to restore from that backup, but about 2% in it it pops up "an error has occurred while restoring from backup, please restart and try again". After a few tries, this didn't work, so now I'm worried that my backup is corrupt.
I'm not sure why the backup would be corrupt as this was made with no problems as normal.
I've already tried the standard restore with no success (obviously), and I've also tried re-installing the OS up to the first boot, then trying to restore (thinking that the error was a result of a missing Recovery HD, which the re-install would create) and this was with no success also.
My final idea was to just erase the drive and re-install the OSX, and then when it prompts me, restore the files from the Time Capsule.
Am I onto the right idea, or is there another way around this? I'm just very worried that my backup has become corrupted for some reason and I've lost everything on there.
Specs are:
MacBook Pro Mid 2012 OS X 10.8.5;
Bootcamp 5 (Windows 7);

I'd agree. As long as you've gone this far, I'd probably start from scratch with your MBP, back up any critical files on it, wipe the whole thing, and do a nice clean reinstall.
I'd try to repair the backup drive with disk utilty and then see if you can restore the minimum of essential documents from it to the MBP. If Disk Utility can't fix it there is a small chance that a third party utility like diskwarrior or techtool could repair it. DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery or Techtool Pro 7
If you can get your essential documents off the backup drive, then I'd wipe it and put a new time machine backup on it. If that doesn't work, then I'd replace the drive.

Used iTunes to restore from backup and the Apple ID that shows up is a very old one

I have an iPhone 4s. I recently lost all of my contacts for some mysterious reason. I personally think it's a conspiracy by Apple to force me to upgrade to a new phone. Anyway, I hooked my phone up to my computer (Windows 7) and from iTunes I went to Devices, Restore from Backup. I know that within the last few weeks that I backed it up onto iTunes but I cannot figure out from the newest iTunes how to find it. So I restored the backup but it backed up from November of 2012 (I am only assuming this because the most recent pictures that are in phone are from that date). It did restore my contacts from 2012 but there are no recent contacts in there plus I lost all my photos from November 2012 on. Which is no big deal. My problem is that the Apple ID that is showing up is from a very old account. The e-mail address is no longer even valid.I tried to delete iCloud from my phone so that I could put it back on with my new Apple ID but I cannot remember the password of my old id. When I go to reset my password for my old id and the security questions come up the first thing it asks for is my date of birth. When I put my date of birth in it says:
The authentication information provided does not match our records. Please verify your personal information and try again.
I know that I did not enter the wrong birth date when I first set up that account. So now I am stuck because I cannot get any further without that date of birth. I HOPE SOMEONE CAN HELP. PLEASE AND THANK YOU.
PS-Not sure if this matters but I also upgraded to iOS 8 directly before I did the Restore From Backup.

Hello risenhauer,
Thanks for using Apple Support Communities.
To reset your Apple ID password without knowing your security questions or have access to the email account, you will need to contact Apple Account Security in your country. Links to contact can be found in the article below.
Apple ID: Contacting Apple for help with Apple ID account security
Take care,
Alex H.

ITunes only gives iPhone 5 the option to restore from backup or eject

I know this question has been asked in the past, and I have read many threads and articles on this question, but I still have not been able to find a way to backup my iPhone 5 (running iOS 6.1.2) to my computer without losing all the data on it.
Brief explanation of my problem.
I purchased an iPhone 5 new back in December 2012 Removed it from the box, powered it on and started entering my contacts from my old (non-smart) phone by hand. After done entering my contacts, I then proceeded to setup Messages, iTunes, the App store etc with the Apple ID of my wife's phone since we really don't have a need for separate Apple ID's.
All works fine with all our Apple iOS devices.
My problem lies with me not being able to plug my iPhone 5 into my computer and being able to make a backup to the computer. No matter what computer I plug the iPhone 5 into, I get the Welcome to Your New iPhone screen. If I right-click on the phone in the left hand column, my only options are Eject (or Restore from backup... if I plug the iPhone 5 into the same computer that my wife's iPhone has been backed up to) as seen in this image.
How do I get the phone to be recognized by my computer so I can do a backup to the computer like my wife's iPhone. I currently do NOT have a backup anywhere of my iPhone 5?
Is the only time you can associate an iOS device to a computer is when it is brand new before being used?
By comparison, I can plug my iPad 2 (running iOS 6.1.3) into any computer (be it the one it is synced and backed up to, or a completely different machine) and iTunes will show the device, ask to update the firmware if an update is needed, and allow me to see what is currently installed, drag and drop items to certain apps that allow it, see the breakdown at the bottom of the screen as to what percent of music, apps, pictures, etc are installed on it and such.
So, why can't I see my iPhone 5 in the same manner when I connect it to a computer?
Any and all advice greatly appreciated.
If any further info is needed, I will be glad to supply it.
Thanks in advance to all that respond.
- Dan

I would like to preface that I have NOT tried what I am about to post.
I came across this forum post that seems to answer the question I originally posted above.
The post is will itunes erase my iphone if I set it up as new?
Based on this post, it seems that if I create a new library using the hold Shift Key while starting ITunes and then selecting Create library, and then starting iTunes in this new library, when connecting my iphone I should be able to select the Setup as new and then based on the postings in the above link, give the phone a name and it should backup the phone without deleting anything from it.
Again, I have not tried this myself as I finally broke down and created a new user on my PC to do the backup. I came across this link after I had finished my backup.
Just thought someone might find this useful.
Dan

Restore from Backup Problems

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