Restore from Bropken phone backup to neew phone?
I have a broken Bold. I borrwed a Tourch 9800 until I can get a Blackberry replaced on contract in July. How do I restore my old phone Backup file to the new Tourch, please? I cannot find a Desktop feature to do this.
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Similar Messages
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We restored her new iphone 5s from a backup on icloud from her previous iphone 5. it was restoring for two weeks! we called apple and eventually reset and started over. verizon had us do this again a week and a half later. still, now, its been over two and a half weeks and the phone will not restore from her icloud backup. she has alot of our pictures from the recent past holidays and pictures in icloud that we dont want to loose. along with all her itunes purchases.she is starting to get really upset. i know her backup was a fairly big one but if icloud sold her the storage to do the backup. why cant we get her phone to restore from this icloud backup? Is it the device? is that covered under our apple care? or under our phone warranty? Is it the size of the backup? im so lost and want to help her. I, writing this on the support community to see if you guys can help us. i really dont wat to spend another grand on a phone. thank you for your time. thanks for reading. happy holidays to you all..
Essentially it would mean another Internet connection yes, however it's your local network that I am wondering about and whether it could be the problem.
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After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
I choose to restore from a safety backup in iTunes. It works ok, but iTunes is still asking to restore the iPhone. Why can't I get to syncronise the phone?
I can't get the menue I am used to in iTunes. It only states "Klargjør iPhone" (Norwegian). Something like "Start up your iPhone". I've done this several times, restarted the iPhone and my computer, but I can't get ready to sync... The phone is working ok and my backup data is restored into the phone.Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Griff W. -
Can I restore from an iTunes backup after setting up as a new phone when a full reboot/restore has been carried out?
As @wjosten says. Note, however, that it is important to NOT sync the phone after resetting it. A Sync will overwrite the backup that you want to restore.
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My 4s has stopped giving me calendar alert sounds and I have rebooted the phone several times and I also have restored from a current backup. HELP!!!!!
I have done each in succession. First power down and then hold both power and home button to reboot. No success the multiple times I have done it.
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Imac won't restore from time machine backup after HD (hard drive) recall replacement
I have an imac bought in 2011, running Snow Leopard. It required an HD replacement due to the 1 TB Seagate recall - the replacement was done by a certified Apple repair station yesterday. Before the guy left he started a backup/restore from my latest time machine backup set. It failed. I attempted it two times and got error messages that it failed and the computer needed to be restarted to try it again. No luck. I called the guy back and he told me to call Apple Care. Not thrilled about that response since the guy had just left my house I did what he told me to do. (A quick sideline here: I recognize that a time machine backup should be no big deal and SHOULD work everytime, but it doesn't. It irks me that Apple is replacing my HD through no fault of mine and yet they don't allow the restore of data to be a "covered" expense in this process - this isn't just because this was an authorized repair guy - the Apple store would have done the same).
Back to the issue. When I called apple care they pretty much had me try the same thing again with an earlier back up set. To my knowledge, it didn't work. I say this because it looked like it was working and when I came back to the imac later, it had restarted and once again booted to the OSX install. (The boot disc is still in the imac). When I tried to boot from another location, one did not show up to boot from so I assumed that the data didn't transfer and it forced another restart. So, I tried something else. I tried to re-install the snow leopard OSX without using the restore function. That appeared to work and then when the machine restarted it asked if I had another mac and I chose the option to get the files/apps/etc. from my time machine backup. The computer chose what I can only assume is the most recent backup set (It chose what I know to be a subfolder that appears under the dated backup folder - Macintosh HD--which btw is confusing seeing as that's always the name of the HD on the imac). I again stepped away from the computer so it could do its thing for two hours. When I returned, I was back to the MAC OSX screen that asks you to choose a language. There were no more options to choose DISK UTILITY or RESTORE FROM BACKUP, etc. When I clicked on English it took me right back into the screen where you say whether you have another Apple that you want to transfer data from. I realized that the imac must have restarted and I assumed maybe it was because the boot disk was still in - except how do you get the disc to eject? I also initially assumed that the backup had somehow failed again and triggered a restart. I tried to choose the option to just set up the machine without transferring data and when I got to the choose a name for your HOME folder message I tried to enter the same name I had it as before and it wouldn't allow me to do so, saying that that name was already in use. I also tried a different name and that didn't work either - got the same message (I assume if it is not the same name that it won't sync up with the time machine data from the backup set). So, I almost tried the "select time machine backup" option again until I looked at my HD space. Clearly, there is space that has been used. HD space was 997 at the start and now it's 636. My initial thought is to somehow get back into the setup area where I can use disc utility and erase the whole thing and then start over but 1) I don't think it's going to work even if I could get back there 2) I have no idea how to get this thing to reboot into that mode 3) I can't get the boot CD out to even try to restart to see if this thing did what it was supposed to, SO NOW I AM TOTALLY STUCK! I have not called Apple Care back because quite frankly they were useless the first time. I have a call into the repair guy but who knows how much help he will be. In the mean time, I have a million things to do and a computer that isn't working - Whoever said Apples never have issues needs to be seriously censored!
A few other notes: I use Time Machine Editor to run my backups weekly. It was set up that way from the get go by an Apple rep who came to my house to get us up and running. Editor should not effect the way that time machine does its work, so I doubt there is relevance but thought it worth mentioning.
One other note is that the Apple Care agent tried to have me do something called a "Source" something or other from the disk utility screen but when she realized that my backup file (shown by date) contained many other sub files (11-27-12/MacintoshHD/MyNamesIMAC/etc.), it was not possible to run this operation - thus we aborted. Sorry I don't remember the name of the process and unfortunately now can't access that option to go find it.
If you can help me, I would be eternally grateful! I am open to having a phone conversation if you are willing to give me your email to mail you my number. I have so much work to do this week and this was the last thing I needed. Did I mention this was supposed to be EASY?
I used to be quite the geek with my PC - still on the learning curve with the mac but not enjoying it. I am fairly tech savvy and I can follow instructions for a step by step solution if you've got one.I got a recall and had the drive replaced. I have retored 3 timesa dn even had apple do the job and it is still not right. I still can't get a simple ghost of the data from time machineback tot he new drive.
This is Apple's explaination as taken from their web page.:
Restoring your entire system from a backup
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Recovery system (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility.
Note: If "You can't restore this backup because it was created by a different model of Mac" appears when restoring a backup that was made on a different Mac, follow the onscreen instructions.
I even posted this information on the community and apple removed it... because they don't like the:
Off-topic or non-technical posts
Non-constructive rants or complaints
But here is my experieince:
Take in 27iMac running 10.6.8, 5-7 days, what a joke, my boss will be happy to pay for a week without working. Finally get, "if you have TM back up, 3 days." Get machine back with 10.6.3, hit the R recovery, click TM back up, runs for 2 hours, reboots, looks great. Box up take back to office... update to install - OH NO, still running 10.6.3. Updates crash with no specific error on install, BUG PROBELM, nothing runs.
Call Apple... after hours, tells me to boot using 10.6.2 disk, wipe, reinstall OS, udate to 10.6.8, THEN do the restore. GREAT! Only thing 10.6.2 DVD won't read... now back on phone... take back to the store, Genius says, he'll ix it just like it was. PROMISES it'll be fixed.
Pick up next day, supposedly, booted to disk, wiped drive, reinstalled, updated to 10.6.8 and THEN did the RIGHT restore... Looks GREAT... apps run and 10.6.8 OS. Back to the office... NOT RUNNING right!!!... fonts messed up, drop box app needs new install, cocktail needs upgrade, Fetch not working, memorized paths gone... back ups locked out of permissions... ***!!
4 hours on phone with apple and still no rsolution - to missing "settings". Seems there are THREE WAYS TO RESTORE (according to apply tech)... Running MIGRATE ASSISTANT and being able to choose your files, including settings, "R" RESTORE after they load a new OS... or NOW WAITING for them to send me a bootable 10.6.3 disk and then boot from disk, w/o installing OS and doing a restore from TM. I think this is done via the disk Utilties application.
So now can't back up without doing a full 400 GB back up since permissons are screwed and possibly destroying any good back ups... can't work, like having hands tied behind back. WAITING for solution! Very upset!!!
I did my first restore just like they said and now an 10 days without proper machine. Just FYI. I thnk I am going to make the store do the tech work so I have somthing to fall back on. -
I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday..... In addtion, those are the only options I have. I cannot do anything else unless I choose one of the two. Zero options. Phone works fine though.
I figure that either of those options will result in losing all SMS and data created since the last backup. Not a major loss, but ** annoying when nothing has changed and the time it will take to restore.
When was the last time you synced your iPhone with iTunes since the backup is updated as the first step during the sync process?
Is there anyway to recover this WITHOUT having to do a full restore or set up as new?
In a word, no.
If I do restore or set up as new, how do I know it's not going to do the same thing tomorrow (like a few other forums threads I've read indicate might happen)?
There is no way to know for certain but I've never experienced the same in the first place. I venture to say having to do this is the exception rather than the rule. -
I just upgraded to the 5s but the sales lady did not restore from my last backup with my 4s. How do I get my pictures and settings restored? I cannot seem to get it to give me that option. Can anyone tell me what to do? Thanks so much!
If the phone has already been set up, you will need to go to Settings > General > Reset > Erase All Content and Settings to be able to go through the setup again. This time use Restore from Backup.
This will walk you through the setup screens:
Getting Started and Get-Started Apps -
I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. I only use the default calendar. Do I have an incorrect setting?
I did find another point worth mentioning.
I use my iPhone 4 with a corporate Exchange email account. I had deleted the account from my phone just before I did this backup/restore process...and I thought my battery drain was much, much better (if not outright fixed).
Later in the day, after seeing my battery life improve to near-new behavior, I re-added my Exchange mail account. Considering I have 1 yahoo account and 3 gmail accounts, the Exchange account adds a 5th email account.
What happened? Battery drain back to "worst case". Removing or re-adding the Exchange account is like toggling between decent and terrible drain conditions.
Bottom line is that I re-added a couple dozen applications and battery life didn't change. By far, the Exchange account drains the battery worse than any other app and setting. This account must be polling very frequently and since people tend to send very large file attachments to that account, perhaps those effect the battery drain even though I have the account set to not download attachments.
Anyone running Microsoft Exchange might be able to confirm what I see? If so I can open an enterprise ticket with Microsoft and bug them on this issue. -
How do i do a restore from an icloud backup?
how do I do a full restore from an icloud backup to a new iphone4
Connect the phone to a WiFi network. Go to Settings/General/Reset - erase all content and settings. After about 30 seconds you should be prompted to restore and given a choice of available backups. You will have to enter the WiFi passcode again if it's a secure network, as the Erase cleared it out.
See: http://support.apple.com/kb/HT4859 for more details. -
How can I restore the photos which I restored in my iCloud Backup ?
Does not restore ! Just remaims idle !
Pls help !I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue. -
Unable to restore from my icloud backup
I backed up my 3gs via iCloud and purchased a new 4s. I was expecting to be able to restore from my iCloud backup, but when i tried, it said there was no backup information. I did reset the 3gs before attempting to get the restore started on the 4s. Could that have deleted my backup? I don't think it should have, but I'm not sure why else my iCloud backup is gone. It's screwed me pretty bad. I lost a lot of information!
Help!I had the same problem, too (but when switching from 4 to 4S).
Reason: The iPhone 4S had firmware 5.0.1, whereas the older iPhone 4 was updated to 5.1 already. The backups are incompatible and hence not shown!!
Solution: First update the 4S to the same (or newer) software version, then restore from the backup.
The update is possible without using iTunes, just update "OTA" ("over the air") from within the iPhone (General -> Settings -> Software update) -
I'm trying to recover a file and the app company said to restore from an earlier backup. My iPhone only shows the most recent backup. I've been searching the net for answers - I found the back up file and date sorted them (over 6mb of files). How can I get my iPhone to restore from an earlier backup?
I am on Windows Vista so I don't have Time Machine.
I have backed up the backup folder so if I mess it up, I have it in a separate place.
Can I just delete all the files with todays date in that backup folder and have it forced to the next oldest date?
Why doesn't the iPhone show a list of the least several backups.
Info:
iPhone 4S
Software version 5.1.1
Backed up to computer through iTunes (not iCloud)As you backup the iPhone in iTunes, it overwrites the last backup. Files are kept as they are changed, so that would explain how you get different dates in your backup folder. The only backups that are saved and not overwritten are the ones done just prior to a restore. You do have the option to go back in time on a Windows computer, however depending on the last time you set a restore point in Windows, it could be back further than you are willing to go.
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Hi all,
My computer had been running really slowly for a while, so I decided to erase the whole hard drive and reinstall the operating system, and then I was going to restore the files I cared about from Time Machine. The main account, which had all my documents and photos, was FileVault-protected. The last thing I did before erasing the hard drive was to run one last Time Machine backup. As far as I remember, I always ran Time Machine backups with the FileVaulted user logged in.
I don't remember whether I was using FileVault 1 or 2. I had been using FileVault 1, but I installed Lion as soon as it came out and I thought I had migrated to FileVault 2 at that point.
Once I erased the hard drive and reinstalled the operating system, I browsed the Time Machine disk and, within the Users folder, there was no folder for the main user account. When I tried to reinstall everything by restoring from Time Machine backup, I'd get the option for all the user accounts, but when I tried to log in with the main one I'd get the dreaded "You are unable to log in to the FileVault user account "User" at this time. Log in failed because an error occurred." Finally, when attempting to restore from the Time Machine backup again, I noticed something strange: After the computer got to about 10% done restoring, it declared itself completed successfully and rebooted.
I've tried a number of tips that came up from questions about similar issues on the Apple support forum, but had no luck. Is there any way to get these files back? Did they ever even get backed up?
Thanks.Hroodbwai wrote:
I can't find it! not sure what's going on but the only folder shown is the " Shared" folder.
Did you have only the one user account? If there were others, they should also be in the "Users" folder. You probably won't have access to the files inside them, but they should be there.
From what can make out, it looks like it's not backed up any of the files for the filevault account. Can't see user folder when looking through previous backups in Time Machine galaxy view.
Are you doing that from a Finder window set to your internal HD, or your computer name? It should look something like this (with the Finder in List view):
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I'd been logging out and backing up manually on a regular basis.
Scheduled backups should run normally; but they won't back up the File Vault sparse bundle, nor will any run manually.
The only time it's backed-up is when you actually log out.
You should have seen this window on logout:
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followed by this one:
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If you didn't see the second one, or cancelled it, the account wasn't backed-up.
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