Restore from icloud - got images only low resolution an most missing
I got a new iPhone, my last one was crashed from a car. I had backup from the last iPhone by WLAN to iCloud only. No Backup via iTunes local. After restoring I got only 350 Images of the 805 images i had. And these 350 images are only in very low resolution. Strange: At "Information" my iPhone says that there are 805 images on the phone ... but where?? ... and where is the quality gone? Any idea someone? Thank you in advance ... Matt.
There have been countless reports of users restoring from iCloud only to find their pictures gone. There have been no solutions that I know of. The general suggestion is always to sync pictures to a computer (to iPhoto on macs or to a designated folder on PCs). Don't rely on iCloud for that.
Similar Messages
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I am resetting my ipod touch and while trying to restore backup from icloud i get message "cannot restore" What can i do now?
Do the software update on the new iPhone so you have iOS 7.0.4 and then restore the old backup.
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Hello
Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
FransuasOnce in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
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I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?
Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone. -
I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?
Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H. -
When I rest my mobile I try to restore from iCloud backup but I got a message saying the service unavailable .I am doing this from 2 days and the Broblem still what should I do ?
<Email Edited by Host>Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
I setup a new iPad air and did a restore from iCloud and only part of my camera roll downloaded?
I setup a new iPad air and did a restore from iCloud and only part of my camera roll downloaded?
Welcome to the Apple Community Xena1940.
When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete. -
i got a new Iphone 5C and I backed it up as "Restore from ICloud" backup and it's all old stuff I dont want on the phone, can I go back and redo the back up as a new phone set up??
Go to Settings > General > Reset, then tap Erase All Content and Settings
then when you start again, set it up as a new phone -
I just got a new iPad it had 6.0 iOS and it would not let me restore from the cloud . I had to set up as new to update to 6.1 iOS now I can't find my backups in the cloud help please..
Welcome to the Apple Community.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
Restore from iCloud backup. Pictures missing and ones there are blurry?
I went to the Apple Store and got a new phone so they went and did a restore from backup from iCloud. So, everything was fine and I went home and my apps were there. I look and only 900/1,700 photos transferred from iCloud onto the new device. Although, I have no more room on iCloud so they may still be there but because there is not enoguh wiggle room in the cloud for them to download, they cannot be pushed to the device. Or, more likely, my photos may be gone because the "genius" at Apple had wiped my phone so I'm not sure if my backup is still available or if it just says that it is. And, the 900 pictures that did transfer are all blurry and wont unblur so what should I do? Should I buy more storage and then restore this phone and restore from the previous iCloud backup? Help please
First of all, treat your device like a camera - always sync photos to a computer for archiving. Many users have lost photos doing a restore from iCloud, and this is generally due to several reasons: only photos in the camera roll are backed up, and (it seems) iCloud messes up often enough when backup/restore is used.
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Iphone 6 been restoring from icloud backup for 9 days and still not finished?
I got my iPhone 6 on the 19th when it came out. It's an ATT 128 gb model. I started restoring from icloud backup on that Friday (9 days ago). It still is saying it's restoring from backup. Daily it's asking me to delete the data or keep downloading. This phone is for my business, so the info is very important. I am also worried that all the things in the last week have yet to be backed up since then, because I can't back it up till the restore is complete. I also can't do the new software update 8.0.2. I am on a fast WIFI nearly 18+ hours a day and I can surf the net just fine, but why is my restore from 9 days ago still not finished?
Apple:
This needs to get improved. I had the exact same issue migrating my 5 and wife's 5S previously. It's never worked well. We need status bars, and indications of what has been copied, what remains to be copied, and ways to resume it and pause it without hoping it works and getting messages in the morning asking if you want to resume it, making you wonder if anything actually occurred overnight. The message doesn't pop up within 10 minutes of connecting to power and wi-fi so I have no idea how long it actually takes to come up.
It's unacceptable to think any device owner wants to roll the dice and hope they have all their data. We use these devices for our jobs and that data is critical for some of us. It's not all just pictures of the dog! Even though those are critical, too!! It would be different if this wasn't a known issue and the resolution wasn't so easy...get this fixed!!!
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