Restore from passport for mac didn't transfer my apps, help!!!

My 2011 macbook pro kept overheating and shutting off so I brought it to the Genius Bar at my local Apple store. They said it was not a hardware issue it was a software issue, so they wiped everything clean and instructed me to restore everything when I got home from my Passport for Mac. I did that and my data is there but not many of my Apps. I followed the instructions that they guy gave me but I can't seem to figure this out. Shouldn't the Passport have saved my apps as well??

Without seeing the restore instructions you were given, I can only guess.
If the Genius thought your problem was a software issue, he/she might not have wanted you to do a 100% restoration from Time Machine, as that could have also restored the problem. Did they install a fresh version of OS X, or did they give you instructions for doing so? Did they not include instructions to reinstall your applications?

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  • Time Machine will not complete backup with WD My Passport for Mac

    I am on 10.10.3 and am trying to backup up this particular machine for the first time.  I had a 1TB WD My Passport for Mac that worked fine on my older Macbook Pro (which has not been updated to 10.10.3) and have been slow in getting around to backing up this new machine.  I tried the 1TB after clearing space and it wasn't working.  Figured it must be something with that drive, so I bought a new one (needed more space anyway) and just received a new 2TB WD My Passport for Mac.  Tried the update again via Time Machine and it went through the entire process only to tell me it couldn't complete.  The drive has something on it now because it doesn't have the full 2TB free and in finder the file says "in progress" at the end of the file name under backup.  Please help.  I need to backup this machine and now think it is Apple related and not drive related.

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
    Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an abnormal backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • WD Passport for Mac stopped backing up Time Machine - can anyone help?

    So I have a mid 2012 macbook pro without the new mavericks thing on it, and a wd passport for mac 2tb thats 6 months old.  The passport has worked fine until suddenly it has stopped backing up time machine.  Everytime i plug it in and start the back up it gets through 200mb max before stopping and showing this message - TimeMachine couldn't complete the backup to My Passport for Mac An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.
    The disk utility doesnt appear to find anything wrong with it at all.  Has anybody else had this problem? Or know how it can be fixed?

    I suggest you start with:
    See User Tips for Time Machine for help with TM problems. Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM. See also Mac 101- Time Machine.
    See also, A whole lot about Time Machine
    Mac 101- Time Machine
    And, select Mac Help from the Finder's Help menu and search for "time machine." There should be numerous help articles including how to restore files from a TM backup.

  • I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

    I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
    Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I  desperate to get it back!
    Any help will he appreciated!

    disk0s2: I/O error.
    disk0s2: I/O error.
    The MBP's disk is damaged and requires replacement.
    Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

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