Restore Hard Drive from Backup DVD's

Own 4 HP G7 Windows 7 system
one computer was showing the fan was overheating and requested to be turned off soon
turned it off
Took hard drive out of the unit A with the fan problems and swapped with the hardrive from
unit B (another G7)
Computer A or B would not boot properly
So I ran a HP backup of the Hard drive from A which is now in unit B requested 10 DVD's seems to have backuped with out problems but could only boot in safe mode
Took the unit A in for repair-Fan was dirty, they cleaned it, and it worked fine-exchanged hard drives back to origiinal state A with A and B with B
B started without a problem and was normal
A had problems and the tech said they need to reinstall opeating system to boot but would not damage data.
Opened B but it had no data.  Used the DVD to restore but hung up on 2nd DVD at 4 % and said could not find hard drive (1st DVD was OK)
All 10 DVD have swm files so I took it to a data recovery repair shop.  They said they can read and retrieve most files but when un zipped they were corrupted and could not be read.
Need the data for my son's college work stored.
DVD's seem to have data but can not retrieve or reload.  Original haed drive in A seems to have been over written and data is no longer there but have DVD's the backup was with HP software onto DVD but can not retrive the files. Can HP retrieve the compressed files from the DVD's for a restore?
Seems that the units both G7's had different proceessors one was dual he other not and the backup was made while the hard drives were swapped out.  Please advise as what can be done.

Hi @TonyBlair1 ,
Thank you for your inquiry,  I will do my best to assist you!
Please remember when posting to include your exact model of G7 you have.
How Do I Find My Model Number or Product Number?
I grasp that you have 4, G7 notebooks running Windows 7.  Computer A had a overheating issue and you removed the hard drive and swapped it with computer B.
Neither computer would boot properly.
So you ran a backup from A which is in computer B from safe mode.
You took unit A in and had it repaired.
You replaced drive A into computer A and drive B back in computer B.
B worked normally.
Now Drive A Computer A
The tech advised you that you need to reinstall Windows to boot but it would not affect your files. You attempted to use your DVDs to do a restore but on 2nd DVD you get an error no hard drive found.
First I would like to clarify, did you do a Microsoft backup and restore or did you do a HP recovery and backup?
As you did stated you used HP software I am providng links on recovery.
Using System Recovery, Factory Reset and Minimized Image Recovery Options
Performing an HP System Recovery (Windows 7)
Troubleshooting HP System Recovery Problems (Windows 7)
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

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    I've used Retrospect for years with good results. On several occasions, I've needed to restore my boot drive from backup, and it worked flawlessly.
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    I think we're done here.
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    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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