Restore HELP!!!

I backed up my iphone 4 onto itunes before I sent my phone off for repairs, I recieved a new iphone 4 and restored all my data fine. But now I connect my iphone to itunes it is not recognising that I have already restored it. It keeps coming up as "this computer has previously been synced with an iphone or another iOS device" What do I do????
Thanks x

Go to Options. Type "service book" in the search bar at the top. Select Service book from the list of results. Is there a Desktop [SYNC] service book? If so, delete it. Then try the restore again.
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My ipod shuffle 1st generation won't restore. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?

So it's the little thin ipod with no screen...that has the usb thing and the landyard. Whenever I try restoring it it tries to restore and then a message pops up. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?. I have literally tried restoring it like 10 times and nothing happens. When i connect headphones it does not hear and that little light think happens....which i had never seen happen before. I need to fix it. ....please help....if i take it to an apple store....will it cost alot to fix that?

reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

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My iphone5 won't restore help!

My iphone5 won't restore help!

Hello there, Sandiii.
The following Knowledge Base article provides some great instruction on how to restore, if you're unable to:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201263 My iphone5 won't restore help!

My iphone5 won't restore help!

Hello there, Sandiii.
The following Knowledge Base article provides some great instruction on how to restore, if you're unable to:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iphone wont turn on or restore,HELP error code 1015

My iphone wont turn on or restore,HELP error code 1015

jailbroken? if so we can't help here, try google.

I generally back up and restore my iphone every week... and this time i backed it up..and i can see that backup time and file size.. now.. when i try to restore my iphone.. i select the back up and now it is taking forever to restore. help me

i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
today at 00:46 1st june.. i backed up my iphone and it was perfect...
when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours... it does not happen.
i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
but earlier i din need to do any of it.!!! it worked really fine .!!!
please help me..!!! i got some important details in this back up.... please help me.!!!

Once in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it.

Problems with my iPhone 3g remains in spite of 2.0.2 would a restore help??

Hey I have several problems with my iPhone, all of which i would have thought would dissappear as Apple updated the firmware, but it hasn´t so far.
My problems are that the keyboard is lagging every fifth time that I use it, the letters appear about 1 second after i pressed the key on the keyboard. It happens when I am writing SMS as well as E-mails.
The contacts app takes about 4 seconds to start, and when I am scrolling it is lagging quite a bit.
When I listen to music it suddenly stops, even if I haven´t touched it, then I have to press play to get it to start again. If it use the volume buttons to turn the sound up or down it also sometimes stops the music. When i recieve calls, mails or messages the music fades down, but afterwards it doesn´t start again. It only starts when I "wake up" the phone and unlock it.
Last but not least the 3g signal is really not that stable and often turns back to edge.
I have read lots of posts where people talk about how the newer firmware updates have resolved most of their problems, but I haven´t experienced any changes after I have updated. It almost seems like it doesn´t really "notice" the new firmware.
I have been thinking about doing a restore, but if I use the latest back-up it would most likely have the same issues as now right?
If I do a complete restore and delete everything I will have to spend a lot of time getting all the content back on the phone and I don´t know if it will help at all.
My question is if anyone here have the same problems as me, if they don´t notice any differences after updating the firmware as well?
On top of that I would like to know if anyone here have experienced any positive effects of doing a full restore? Has it helped resolving any of your problems?
Thanx a lot

On 2.0.2 with a full restore. Still experiencing all of the issues you mention except the iPod related stuff.
I am really losing patience with apple and their silence about all of these problems.
Not sure how much longer I am willing to put up with it before i send it back.

2nd gen. iPod -software too old but will not update or restore HELP!!

Please Help! I've followed all update protocol and itunes 7 is installed, up and running etc, but..
I hook up the ipod and this message appears:
Some of the items in the iTunes library were not copied to the iPod "Kit-Ying's iPod" because your iPod software is too old.
I go to the summary tab in iPod preferences and click Update to get the latest iPod software update.
I'm looking in the summary and it says 'your iPod is up to date' (so the update button cannot be highlighted)
The only other option is to click on the "restore" button, which I've done
over and over again... Only to get:
'contacting the iPod software update server'
And nothing happens.
I cancel and then get this message:
"there was a problem downloading the iPod software for the iPod "Kit-Ying's iPod". The requested resource was not found.
Tried manually restoring the thing and as soon as I hook it up again the
same message appears (software too old etc)
Am I missing something here as I feel I'm going round and round in circles!!
PLEASE help me!!!
ibook Mac OS X (10.3.9)

hmmmmm.
Some of the items in the iTunes library were not copied to the iPod "Kit-Ying's iPod" because your iPod software is too old.
in your "Summary" page, is itunes displaying the correct icon for your ipod?
is a Movies or Photos tab appearing there?

Iphone failed restore, HELP!

Deep breath!.....Few weeks ago i noticed a few problems starting with my iphone 3gs. First thing was that music that previously played fine stopped playing (but was still playing in Itunes) then video's taken on the iphone itself wouldn't play desite the fact they had peviously, it said the format wasn't supported? Anyway at the same time itunes started crashing when syncing with the phone occasionally, this seemed to happen after i upgraded to 10.3....so i uninstalled (as apple instruct you to) and reinstaled 10.2.2 which had been fine, but the issue was the same. Anyway tonight it synced ok so i decided to do a system restore to see if that would solve the issues with the music and the videos. The restore got so far through (about 1/4 on the phone progress bar) then it just stopped working, there was no error message and itunes itself didn't crash, the restore just stopped working. I left it for 45 mins, turned off my firewall and AV but nothing at all was happening so i disconnected the phone and then an error message (14) popped up, all i can now see on the phone screen is the apple sign and the task bar up to where it was when i disconnected. Anyway i decided to once again uninstall itunes (properly again) and reinstall 10.3.1 to see if that was any good. Now when i plug the phone in it doesn't even load itunes up automatically and isn't even recognised in Windows (7 64 bit). Just nothing at all seems to happen, although the drivers seem to be there when i checked the system settings. I've been to the services screen in windows and the apple mobile device and ipod service settings are all correct so i'm now totally stumped! Any ideas?!

Hi Jeff,
It sounds like you want to unlock your iPhone and tried to restore it but ran into an issue with that process. If your carrier gave you a new SIM, you can unlock the iPhone without restoring it as shown in the first article below. If you do not have another SIM or just want to resolve the restore issue, try the suggestions in the second article.
iPhone: About unlocking
http://support.apple.com/kb/HT5014
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
I hope this helps.
-Jason

The software on iphone has expired + Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined + Can't restore = Help!

Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
First message I get when I connect the iphone is
"The software on iphone has expired and must be updated to a newer version"
Then it tries to backup but I get
"Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
When I click check for updates it says I have the latest version (5.0)
When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
Tried that MANY times but no luck.
This iphone was on a developper account but it is not anymore (removed from developper account).
I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
Back up to icloud doesn't work because I didn't set it up before it stopped working
When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
I can access my music and everything from itunes.
I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
"The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
Thanks a million times!

I can't access it on the iphone as I said
On itunes in summary I have "Software version: 5.0"
Yes I tried to restore it
"When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
"I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work."

Icon of a connector and arrow after restoring - HELP!

Hi. After loading the newest ipod updater and updating my 3g 10gb ipod it wont work. It turns on and shows the apple logo, then switches to a picture of what looks like the end of the connector cord with an arrow. After this it turns off. I have tried resetting it and plugging it into the external adaptor but nothing will work. Can anyone help me please?

When updating or restoring the iPod via a usb connection, it needs to be plugged into power via the charger to complete the process, and this is why you see that icon displayed.
You may be able to complete the process via a car charger, or via a powered firewire port on the computer (with the required 6 pin cable of course) if you have access to either of those. Or maybe visit an Apple store if one is nearby.
Or you can try this.
http://www.bearsdriving.com/blog/archives/2005/10/youripod_tipo.html
I make no claims as to whether this will work, but merely point it out.
Other than that, your iPod cannot be used until you complete this process.

Restore help needed please.

I need help. I got a new iPhone today and I went to iTunes, pressed restore, because I didn't know what else to do.
And now because it was logged in under my boyfriends apple ID my iPhone is my boyfriends iPhone too.
How do I turn it back to mine!? I need urgent help please!

Go to Settings > General > Reset > Erase All Contents and Settings. Now this time, select Set Up as New iPhone rather than Restore from Backup.

Ipod touch scree frozen on zoomed mode despite restore - help please

my ipod touch screens have been frozen on zoomed mode . i did a restore thro itunes and even then it remains in a zoomed mode . screen is not responsive . any help please or is it a vist to the genius bar.

Hello manickam,
And welcome to Apple Discussions!
See this article about how to disable the Zoom feature. Keep in mind that the controls or actions to navigate with your iPod will be slightly different due to this feature being on, which would explain why you are getting no response when touching the screen.
http://support.apple.com/kb/TS3129?viewlocale=en_US
B-rock

ITunes doesn't recognise iPod after restore: help please?

I've just restored, done the connect to power instead of pc (windows based), is reconnected to usb 2 port, but iTunes isn't showing any screen to resetup my iPod, and iPod saying "do not disconnect". What now? Could it be automatically updating without showing in iTunes? This all came about when I tried to do an update of software, which after download & updating pc, only showed "restore" in the iPod updater window.
HELP!

Why delete them?
Have you tried here:
iOS: Device not recognized in iTunes for Windows
I would start here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Restore HELP!!!

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