Restore i-pod touch error code 14

trying to restore daugters ipod comes up error code 14 plus when plugged in to puter doesn't show any details on ipod in the restore screen in itunes

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
http://support.apple.com/kb/TS3694#error14

Similar Messages

  • HT201210 cant restore i pod touch with a 2001 error code

    cant restore i pod touch with a 2001 error code

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    http://support.apple.com/kb/TS3694#error2009

  • Iphone 5 got wet, now apple logo keeps blinking and phone is unresponsive. When I try to restore it I get error code 21 then on another computer I get error code 2006.

    My iPhone 5 got wet and I dried it out for 3 days. Now when I charge it the apple logo keeps blinking. Phone is unresponsive, so I tried to restore it but got error code 21. Tried on another computer and got error code 2006. Any suggestions, or is it impossible to get it back?

    http://support.apple.com/kb/ts3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    If neither of those fix it, then it's toast. it will have to be replaced.

  • My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?

    It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.

  • This is my iphone 4  ECID: ********, now restore or update showing error code 1 what can i do now?

    this is my iphone 4  ECID: ******, now restore or update showing error code 1 what can i do now?

    From the article:
    Error 1 means that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    1.Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    2.Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    3.Confirm that your security software and settings are allowing communication between your device and update servers.
    4.If you still see the error message when you update or restore, contact Apple support.

  • Hi, my iphone 5 will not restore through iTunes.  Error codes 2001 and 2006 appear.  Please help.

    Hi,
    My iPhone5 will not restore through iTunes.  Error code 2001 appears and once I received error code 2006.  Please help?

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • HT201210 I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with n

    I am using a 3GS iphone. While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change.I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change?

    If you are having the same issue on several computers then it is a hardware issue! Not a software issue! Replacement is the only resolution!
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • TS3694 how can restore my iphone 3g error code 1015

    how can i restore my iphone 3G error code 1015

    Please see the  More Like This  section on the right

  • How to restore iPhone 3gs with error code 1015 ??

    How to restore iPhone 3gs with error code 1015 ??

    The only advice we can give is to try and put it into DFU mode and restore. If that doesn't fix it, buy a new phone.
    There is a reason that Jailbreaking isn't supported. You have just been kicked in the donkey by it.

  • Restoring I POD touch after forgetting the access code

    I want to restore my I Pod touch  because my son forget the access code but after the loading process on I tunes it says that it took too long and I should check my network settings. I don't know where to look for it? Please help

    Hi, thank you very much for your advice. It worked and my son and I are very happy that he can finally use his I POD again. I should have asked earlier and I would have saved a lot of time. Thanks again.

  • Failed to restore iPod touch (Error code 9)

    Few days after upgarding my iPod touch to iOS 5, I got a message on the iPod saying I need to connect to iTunes.
    After connecting to teh iPod to the PC, the iTunes says I need to restore the device.
    I tried to restore few times with no success - each time the follwoing message is displayed:
    "The iPod could not be restored. An unkown error occured (9)".
    How can I restore the iPod back to normal operation ?
    Roy

    Try this, copied from Update and restore error messages on iPhone and iPod touch
    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Back up cannot be used to restore I pod touch

    I tried to download latest software for my I Pod Touch after prompt that new software was available but an error must have occurred during the process as the "connect to I Tunes" screen appeared. I did a restore to factory settings and then tried to use the last back up to restore all my things like notes, calendar, etc but although it started to restore it, it stopped during it and a message came up to say that it cannot be completed as an error occurred - now what can I do? I really want my notes back and don't want to have to download the music again manually - any suggestions?

    I would retry the restore. Also, music (and some other things) are not stored in the backup. Instead they are "added" to the iPod by syncing which occurs after restoring from backup.

  • HT1386 stuck in restore mode keep getting error code 1015

    i bought this i phone 3g second hand and when i plug it into i tunes to restore it i keep getting a error code saying it cant complete restore error code 1015 can somebody please help me please

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    It sounds like that unit was/is jailbroken. We can't help you here with that because of Apple's TOS. I suggest using Google or YouTube for help.
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    Thanks so much Terence.  I tried some of the fixes from that page, but then discovered the suggestion to compress the Time Machine Back up of the original library and transfer it as a zip back to my computer as detailed here:
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  • My iPod Classic 120GB is clicking and not turning on. It has been charged but does not hold charge. I am not able to restore factory settings. Error code and have tried troubleshooting options without success. Thoughts?

    My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?

    Hi mafiose15,
    Thanks for visiting Apple Support Communities.
    Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
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    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
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    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    You can find the instructions in this article:
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    All the best,
    Jeremy

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