Restore iphone 5 to factory settings and then restore my data from backup
I have an iphone 5 running ios 7.0.6 which was installed over the air. I want to replace that over the air installation with a usb installed version. It appears that to do this I have to 'restore' my iphone back to factory condition which as I understand it will install the new ios, but also erase all of my data/apps/etc. If I make a backup of my phone prior to 'restoring' it, will I be able to then use my backup to restore all my stuff?
Thanks!
Bob
I have done the backup and restore several times to an iPad and an iPhone. I have never had a failure. Make certain your device is fully charged before you start.
I have done this to remove excessive "other" storage on the devices.
Similar Messages
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I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.
The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom -
i restored my computer to factory settings and then my itunes totally erased i put my ipod in and everything erased from my ipod how do i get everything back
You can redownload iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
I want to loan my ipad to my husband for the summer. If I back up my ipad, reset my ipad to its factory settings and then load it on his imac will I be able to get my apps back later?
You can backup your iPad to your computer then after that restore it to its factory default. Your husband will be able to use it like a brand new iPad and when he is done then you can plug it back into your computer and restore it to your backup. Everything should be there for you.
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took a back up in iTunes then restored factory settings and then restored back but photos and songs missing
How did the photos get onto the iPad ? If they were synced from a computer then they aren't included in the backup - the restore would look for them in the directory that they were synced from.
And for the songs (and the contents of the Videos app and any iTunes downloads) they are also not included in the backup, the restore would look to copy them back from your computer's iTunes library. Do you have them in your iTunes library, or can you copy them into your library (File > Add To Library) so that you can sync them back ? -
I have a Iphone 2 bought several years ago from the us, and used it in romania with a romanian number and in the uk. I think it was unlocked in the us by iphone. I did a stupid thing and I reset the phone to the factory settings and now I inserted a lyca sim and it says that The sim card inserted does not seem to be supported. please help me!!!
I'm assuming you're referring to the original iPhone.
More than likely, it was jailbroken or hacked to unlock it.
In the US, all of the original iPhones sold were locked to AT&T. AT&T did not offer unlocking at the time.
The best case scenario is that it has now re-locked to AT&T. Luckily, AT&T now offers unlocking. All original iPhones were sold at full retail. They were not subsidized.
Submit a request here and see if they will unlock it. https://www.att.com/deviceunlock/#/ -
Please Help
I had lost all the music on my iphone a while back and wanted to put it back on but my PC is a dinosaur and couldn't handle the sync without taking days. I decided to give it a go anyway. I tried to sync but kept getting an error message saying "waiting for changes to be applied". I looked up a solution to this problem and I saw that I should restore the phone to factory settings which I did. I then tried to sync again and it worked! .....the downside was that it took forever and I was without a phone for 36 hrs while I waited for sync to complete. It was at 662 0f 771 last night when I went to bed and when I awoke this morn, syncing had ceased and my phone was still erased of all data.
I am thinking now that everything was done and all I needed to do was turn off my phone and turn back on again but in a panic I selected an option on the phone to back up from icloud (as I knew I had done a backup 2 days ago). The only option available was "ipad backup" from over a week ago and stupidly I selected this option. It was successful but my contacts, mail, messages, photos and most importantly my notes and reminders are gone!!!
I have now restored the phone back to factory settings again.
WHAT DO I DO NEXT??I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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I have had to restore my ipad to factory settings, having made a backup on my pc first. When Ihave tried to restore from my pc I have no apps!! Please can anyone help me get them back with all their data. I don't have wifi at home and I have never been able to sync my pc with my ipad, although it works with my iphone! I copied all of the apps before I restored using itunes, but no idea where they are copied to. Any help would be hugely appreciated to get my daughters games back. Thank you in advance )
Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible? -
i restored my iphone 3gs to factory settings and now when i turn it on it says to connect it to itunes well i tried that and its not working then i tried to hold the power button for three seconds then the home button for ten seconds but still nothing please help asap
If iTunes doesn't recognize it, do this:
http://www.apple.com/support/ipad/assistant/itunes/ -
HT1414 trying to restore my iphone 5 to factory settings
trying to restore my iphone 5 to factory settings an then restore it thanks
Settings > General > Reset > Erase All Content and Settings
This will bring it back to factory. From there you can go through the setup process to either restore from a backup or set up as a new device. -
Restoring to Factory Settings and Restore Backup on an iPod Touch 4G
I have seen many posts regarding restoring iPods to factory settings and then loading a backup. I have seen many posts about the "Other" storage space, too. But I haven't found any that address my specific issue. I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
I have reviewed the Usage on my son's iPod via Settings < General < Usage. I added up the storage space of all the apps. It is 2.1 GB. This is what the "Apps" category shows is being used. The "Other" category shows it's using 2.3 GB. It is only an 8 GB iPod, so this "Other" is eating up a ton of space. He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over). How do I find out what this "Other" is, and how do I get rid of it? He doesn't have e-mail, and doesn't use the calendar, contacts, or notes. I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away. I've also read horror stories about the factory restore causing problems with the basic function of an iPod. I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category. How can I be sure of this? He has a game we've put a lot of time, energy, and some money into. I do not want this to be lost. I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"? If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost. If this happens, I will be very upset. I'm frustrated and confused by all the conflicting information I've read. Does anyone know where the game data is stored? Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless?
Please help!!As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
2.1 GB seems large enough to it also contain corrupted files.
Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup. -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!! PLEASE!! Because I cannot get on my iPhone!!
Hi, Mommacat26.
Thank you for visiting Apple Support Communities.
This usually means that a required component is missing. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If the issue persists, try installing the Apple Mobile Device Support driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows XP or Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.
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