RESTORE IPHONE- GET AN UNKNOWN ERROR

Tried to update to ios6. It was unsuccessful and told me to rstore my iphone. It comes up as unknown error, and the picture on the phone is itunes logo at top. Underneath is cable .

error 1015 http://support.apple.com/kb/TS3694#error1015  usually means that your phone was hacked or jailbroken before.

Similar Messages

  • HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?

    When I restore IPHONE 3GS, an unknown error occured (-1).
    Done anything. downloaded firmware. not worked. What to do? any one please tell?

    Hi there,
    You may find the article below helpful.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • HT1212 my iphone is locked in iphone recovery mode after I restored it and now I get an unknown error (3004)

    my iphone is locked in iphone recovery mode after I restored it and now I get an unknown error (3004)

    http://support.apple.com/kb/TS3694#communication

  • HT4623 I was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

    was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Or it could be an Apple problem and you will have to wait.

  • TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0

    Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)

    From this support document http://support.apple.com/kb/TS3694 see this:
    Unknown Error containing "0xE" when restoring
    To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.

  • TS3694 when doing a restore to try and solve a wifi problem with my iphone 5 i got past the point where the software was extracted from my phone but then an error message came up saying that the phone could not be restored because of an unknown error (301

    when attempting a restore,  as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • My iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    Hey there ejs11201,
    I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    https://support.apple.com/en-gb/TS3694
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • HT201210 iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

    iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do? 

    Hello Maxayla,
    It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#1
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I'm trying to do a restore but I keep getting a unknown error 1604

    I'm trying to do a restore with my iPhone 4 and I keep getting an unknown error (1604)
    When I open iTunes it doesn't always see the device
    My iPhoine will not even turn on except that it shows the cable and the iTunes logo

    See error 1604 here... http://support.apple.com/kb/TS3694#error1604

  • My iphone 5c get an unknown error(1).how to fix it?

    my iphone 5c get an unknown error(1).how to fix it?

    See this support document regarding update errors, Get help with iOS update and restore errors - Apple Support    however, generally an error 1 is a hardware error, and you may have to make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider.
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).

    I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).  Does anybody have a solution for this?

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)

    Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)..

    That is either going to be a hardware failure or your phone is jailbroken and something has gone awry with the baseband.

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • TS4062 Ever since I uploaded the new itunes version, I've been getting this message when I plug in my ipod.  "itunes cannot connect to this iphone. An unknown error occured 0XE80000065."  Does anyone have a solution.

    This is the error I get.  I did not find this on the itunes webpage...
    "itunes cannot connect to this iphone. An unknown error occured 0XE80000065."  Does anyone have a solution.  I am not connecting an iPhone, but an iPod.  I cannot therefore sync my iPod to my iTunes.

    Hi prolough,
    Here is a link that should help:
    http://support.apple.com/kb/TS3221
    Cheers,
    GB

  • HT201210 iTunes has detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes. iphone could not be restored. Then aAn unknown error occuired(1604)

    when I power on it shows go itune logo starts. Then I tried to download restore and update it shows Tunes has detected an iphone in recovery mode. You must restore this iPhone before it can be used with iTunes. iphone could not be restored. Then an unknown error occuired(1604) shows.an unknown error occuired(1604). Please help me and how can I restore the phone OS. Regards

    It also happened to me. What I did was to put my USB connector at the back of my PC (the main USB port) then I open my iTunes again and Viola, it solves my problem.

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