Restore iphone on new computer

How do I use a backup file from a PC to restore my iPhone on my Mac? I copied the PC backup file for my phone to the Mobilesync folder in Application Support, but iTunes doesn't see it.

As always, iphone will sync with one comptuer at a time.  Syncing to another will erase the current content.
The backup that itunes performs does not include any itunes content.  You should keep everything on your computer and should always maintain a backup copy of your computer.
You should copy everything from your old computer, or your backup copy of your old computer, to your new one.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple

Similar Messages

  • IPhone syncing, new computer old iphone.... major issues.

    I recently bough a new macbook pro, i have an old iphone 2g (dont ask me why i still have this ancient beauty, i just love it). However I havent updated my iphone in over a year and need to update it.
    Since this is a new computer and I do not have the other one, which I would usually use to connect to my iPhone, the new computer won't let me sync anything without deleting everything on it.
    How do I sync all my stuff (or at least all my contacts to my address book) so that i can restore and update the iphone 2g for to this new computer??? thx for the time.
    o and is there any good free 3rd party software that can assist in this if apple can't... and no i do not have a backup on my new mbp, so i can't just restore and use a backup.

    I already have some contacts in my address book. So I tried to look for the iPhone under >import however, nothing.... So do i just press sync on my iphone on itunes? Will it give me the option as soon as i press it or just delete everything.... dont want to press something and make a mistake that will cost me all my contacts.

  • De-authorizing itunes? Several of my authorized pc's have died, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

    Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?

    Deauthorise all to reset to zero, then authorize again.
    Following quote from Apple Support:
    If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
    Click iTunes Store on the left side of iTunes.
    If you're not signed in to the store, click the Account button, then enter your account name and password.
    Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
    In the Account Information window, click Deauthorize All.
    Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

  • I have an iPhone and when I got it, I had a Toshiba laptop.  Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer.  How I can fix this?

    I have an iPhone and when I got it, I had a Toshiba laptop.  Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer.  How I can fix this?

    Move the content from the old computer to the new computer.
    Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
    It should now be possible to sync via Wi-Fi to the new computer.

  • Hard drive crashed, how do I set up itunes sync from iphone with new computer?

    hard drive crashed, how do I set up itunes sync from iphone with new computer?

    hard drive crashed, how do I set up itunes sync from iphone with new computer?

  • IPhone. New Computer. Help.

    Hi,
    I just got a used MacBook Air 1.1 and I have an iphone 4. I want to get all the songs from my iPhone onto my new computer, which already has songs on it. Everytime I try and sync the phone it says it is going to erase everything and replace it with the stuff from my new computer. This is a problem!
    Just to clarify there are two things I need help with:
    1) Syncing iPhone with new computer without erasing everything
    2) Putting music on new computer (already has some music on it that I would like to keep) from my iPhone 4 that has all my music.
    Thanks so much.

    From the  More Like This  Section on the right
    https://discussions.apple.com/message/15318176#15318176

  • How to restore lost data after accidentally syncing iPhone to new computer?

    So, I've been reading around the forum on the correct stepst to syncing an iPhone to a new computer in order to keep all data. Unfortunately, I only saw these discussions AFTER automatically syncing my iPhone with my new computer. So all my phone contents and settings are gone and only my apps remain, because they're still on my iTunes. My question is: is there are painless way where I can restore all my lost data (e.g. contacts, phone setting, VPNs, camera roll photos, messages, etc.) onto my phone again?

    lucky you have something left. in my case, i lost my first iphone so i bought a new one and im trying to register for online support and syncing it i just lost all the data in the new phone... all i have is this emergency call on the screen...please help....

  • Cant sync/back up iPhone to new computer

    Hi,
    when I plug my iPhone 4 into a new computer in iTunes it pops up saying that "iTunes cannot read the contents of the iPhone "Matthew". Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.
    I read through a few older posts where people had similiar issues and some folks had suggested backing up the iPhone and then restoring it, however when I right click on the phone under devices on iTunes the only options it comes up with it 'Open in new window' and 'Eject iPhone'
    I do not have my iPhone backed-up anywhere else, therefore if I restore to factory settings I am going to lose everything.
    Any help would be fantastic, thank you.

    Instead of backing up to the computer, can you do a backup to iCloud?  Assuming you have room in iCloud for your backup, and room on your iPhone to do the iOS update over-the-air, this should work.
    But someday you're going to have to face the music when you connect your iPhone to your Mac, so get your library back in shape as best as you can.

  • Syncing iPhone with new computer

    Please help and bear with me. I have read many similar threads but have found none that seem to match my situation. My old computer was unstable so I restored it to original settings. It created a backup file of my stuff. It still was trouble so i'm done with it. I now have a new computer. I'm trying to sync my iphone 3gs with it and of course it wants to erase every thing as it can't find the files and iTunes libraries etc. In my old computer's windows created backup file I have an itunes folder. It has several dated library files and about 1.3 gb of stuff. I have many contacts and pics/videos from the camera on it that I want to save. I could care less about the music. There is not much there as I have a seperate ipod synced with a diferent computer for my music. I just want to keep what is on my iPhone currently and back it up and save on my new laptop. I do not have the icloud. My phone is currently on ver. 4.2.1 and has 7 gb of stuff on it.
    Thanks in advnce for pointing me in the right direction.

    I had the same problem. I decided to erase my drive and instill 10.5 and all of my apps fresh. What I did to keep my contacts and calendars is something I've done often in the past when restoring from backups.
    This only works if you have a backup of your previous user folder. Go to your user folder, then the library folder. You should see a folder called calendar, move those files into the user/library/calendar folder in the new computer/system.
    Do the same for your address book contacts. You will find those in user/library/application support/addressbook
    You can do this for a number of other applications. I have done this for years with my the support data for web browsers (saved passwords, address).
    You might also try this since itunes just asked me (and if you don't have a copy of your old user folder). Make sure that you check sync calendars/contacts in the iphone section in itunes. After I did that, it just asked me if I wanted to replace the information on the phone on merge its info with the new computer... That might make the process above unnecessary.

  • How to connect iphone to new computer without having the old one?  The hard drive on my macbook broke, so I had to install a system from scratch. I now cannot reconnect my iPhone. How can I set the new computer without loosing my data on the iPhone?

    Recently the hard drive on my mac book was damaged beyond repair and I had to reinstall the OS.
    MY iPhone still has all its original dta.
    How can I connect my iPhone to my computer (virtually new) without loosing the data I have on my iPhone?
    Obviously I cannot recover any of the old itunes files.
    Thanks,

    Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
    - deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

  • How do I retain all content when transferring iphone to new computer?

    I need to transfer my old iphone to my new computer so that I can transfer all the contact info, manually downloaded music, notes, and so forth from that phone onto my shiny new iphone.
    Is this possible?

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    Connect you new iPhone and let iTunes set it up and use the manual backup from your old iPhone to restore from:
    iPhone: Transferring information from your current iPhone to a new iPhone

  • Help! Synchronising iPhone on New Computer (no backup done previously)

    Dear all,
    My old computer crashed and I purchase a new computer and loading a new itunes. Problem is whatever option i chose, the prompt says it will overwrite data on my iphone with the info in itunes.
    Appreciate if someone can guide me to backup my phone data(contacts, music etc) from the iphone to the desktop itunes.
    Thanks in advance!

    Welcome to the discussions,
    you'll need to back up manually before you sync the first time. Here's what to do:
    Set up your iTunes account on the new computer and make sure it is authorized.
    Disable autosync in itunes, connect your phone, right click on it in the device list and choose backup.
    This will save data, pictures taken with the phone and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
    Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
    Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
    The rest of the data can be restored from the backup you made.
    Restoring: http://support.apple.com/kb/HT1414
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

  • Help with syncing iPhone to new computer

    I have a PC and it crashed a month ago. I have an external hardrive that I saved my data too, but it hadn't been updated since I got the iPhone. If I plug my iPhone into the new PC and sync it will I lose all the date or will it all transfer from the iPhone to the PC? I have a bunch of new songs I've bought on iTunes thru the iPhone and a bunch of apps, I'm really nervous about losing all of it.
    Thanks.

    In regards to iTunes content, an iPhone can be synced or manually managed with an iTunes library on a single computer only.
    Photos can be transferred to an iPhone from a single computer only also. If there are any photos on your iPhone that were transferred from your old computer, were these photos included with your computer's backup? If so, you need to transfer these photos from your computer's backup to your new computer.
    Did you transfer your iTunes folder from your old computer to your computer's backup?
    If so, you need to transfer the iTunes folder to the same location on your new computer. You also need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.
    iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
    If you included the iTunes folder with your computer's backup, after restoring the iTunes folder from your backup to your new computer - with iTunes quit before doing so, after doing so with your iPhone connected to iTunes and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    If all 3rd party apps do not transfer to your iTunes library, you can re-download a 3rd party app with iTunes on your computer and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
    Do you plan on syncing contacts and/or calendar events with a supported application on your new computer? The iPhone supports syncing contacts and calendar events with Outlook 2003 or 2007, and with Windows Contacts for syncing contacts only.

  • WIFI sync iPad and iPhone with new computer?

    Bought my iPad in the fall, but didn't sync with my iMac because it was old and performing miserably, and because I was waiting for the MacMini to get a refresh so I could use it as a Media Center. Well, now I have my shiny new MacMini, but when I go to my iPad settings to do a wifi sync, it says it will sync next time I'm near my friend's computer. This is strange, because the only time I've EVER hooked up to a computer was once, at his house, to charge up and copy a book I wanted. I did not do anything except drag the book to my iPad in the Devices list on the left (older version of iTunes). I've read on other boards that I have to right click on my iPad and "transfer purchases" but when I connect my iPad to the MacMini by USB, all it gives me is the "Welcome to your new iPad" screen, with the option to set up as a new iPad or restore from a backup. Right clicking merely asks me to eject or restore. The only backup listed is dated April 21, 2011, which is an old iPad that was stolen. I've been backing up this current iPad with iCloud and have never had a problem, but it would be nice to sync over wifi if i want to copy files or music, instead of relying on Dropbox all the time.
    Simillarly, when I try to sync my iPhone, I get as far as the syncing options, but when I go to apply the changes, it warns me that my phone is synced with another computer and that I can proceed if I want to erase this phone and sync the contents with my current library. In both situations, I'm afraid to proceed because I don't want to lose vital work information that has been stored in various apps. Any words of advice here? I know my apps are backed up, but I don't want to be surprised by finding out that the apps were backed up, but not the data I entered into them. I previously followed a tutorial which claimed I could copy and edit a file from the original iMac and transfer it to the MacMini, forcing it to recognize my new compurer as the original library... so when I open iTunes on the new computer, it does load up the iPhone and recognize it over wifi, and I can fiddle with options without having to connect via USB... but I get halted by that warning, and the settings app on the phone itself still indicates my original library as the one it needs for wifi sync. I should also add that my original iMac indicates that I need a newer version of iTunes to connect with my iPhone's iOS, but it is also too old (it's Lion) to upgrade iTunes beyond it's current version. I feel like with all this amazing technology, the options for a person who buys a new computer but doesn't want to migrate the clustered mess of their old system... still shamefully limited... unless I'm missing something.

    Hmm. That sounds easy enough... but how do I backup to the new computer when it doesn't give me the option? When I connect the iPad via USB, it asks me to:
    • set up as a new IPad
    • restore from a previous backup (where the only backup listed in the drop down menu is a stolen iPad with outdated information, dated April of 2011. It doesn't ask to restore from iCloud where this current iPad is backed up.)
    If you're suggesting that I back up both devices to iCloud and then wipe them, then plug them into the new computer and restore from the iCloud backup, so that my new computer considers these new devices, that makes sense... except that I don't see an option to restore from iCloud. Does that option appear later? And is it absolutely certain that any app I have entered data into will restore that information as well, and not just the app? For example, if I have an index card app which I make essay notes in, will those notes definitely be backed up along with the app? Or just the app? I can't afford to lose all my work data.
    Thanks.

  • Restore iPhone to new, keeping "places" data

    I need to restore my iPhone to new not as a backup. I dont particuly mind loosing my SMS or music but the one thing I dont want to loose is the pins in Places for my photos. I have backed them up to a folder on my PC and I realise I can just move them back on to my iPhone but will it have the GPS data? Or will all my pics from places I have been be lost?

    if you created a backup on iTunes from a previous phone, you should be able to restore the new phone with that backup, thereby getting back all your photos, contacts, etc.
    For more information on what itunes actually backs up: http://support.apple.com/kb/ht4946
    On how to restore from a backup: http://support.apple.com/kb/ht1766
    Since iTunes doesn't backup your Apps, here instructions on how to redownload everything you've purchased:
    http://support.apple.com/kb/ht2519
    If you have just 'loose data' and no backup of any kind, you can sync music, pictures and other stuff to your phone, including music that's ripped off CD's
    Please note that only media that was purchased in iTunes can be transferred BACK to a computer, not music ripped from CD's or whatever.
    More info on transferring purchases: http://support.apple.com/kb/ht1848
    And instructions on how to sync your media to the iPhone:  http://support.apple.com/kb/ht1386
    Hope this helps
    Good luck
    Stijn
    Message was edited by: jesterwylde

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