Restore iphone with unknown apple id password
I have an iphone I would really like to use. It has been sitting for about a year. The previous user did not give us her icloud password and her account was not removed from the phone before she left the organization. I would really love to reset the phone and reuse it, but I do not know the password. There must be a way around this, can anyone help me out?
If the iPhone is asking for an Apple id and password ,it is locked by Activation lock
see here to understand
iCloud: Find My iPhone Activation Lock in iOS 7
There is no way round this however if the fact that it is a company owned iPhone is correct then try contacting Apple Business Support they may be able to help..
However they will go through the details with minute care to ensure the facts are 100% and it is a genuine request
Contact Apple for support and service
Similar Messages
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After my friend locked me out of my iPhone with too many wrong password attempts I restored my iPhone via recovery mode and now it is showing that picture of a cable leading towards itunes, and itunes says the sim is not supported but it is the original sim. How do I fix this?
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
My wife has an iPhone with an Apple address and password. I now have an iPad and am unable to obtain an Apple ID. I have tried using her's and am unable to create a Free Apple ID as our email address (Apple ID) is being used by her. Any thoughts - Thanks Colin.
PS Hope ths explains itWhy can't you use her ID? My wife, my daughter and I all use my Apple ID.
Go to Settings>Store>Apple ID and try to sign in there with her ID. Make sure that you are entering all of the information (password) correctly.
If you really want to create a new Apple ID - use your own email address, but I would recommend using only one ID anyway. -
Can not activate iphone with my apple id
Hi,
Yesterday, i Shift restore my iphone 5 (turn off Find My Iphone before).
When booting requice active iphone with my Apple ID and alert msg "EMAIL *** can not be used to unlock this iphone..."
About my apple id, a month ago i change primary Email and vefiry..
Now i can login to both appleid but can not ACTIVATE IPHONE..
Pls help me..If you are trying to activate an iPad or iPhone and it is asking for a previous Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must enter the previous Apple ID and password to use the device. If you cannot enter the previous Apple ID and password you will never be able to activate the device and no one can help you do it.
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Owning 2 iphones with one Apple account has = Sync Problems.
Owning 2 iphones with one Apple account has = Sync Problems. iTunes is thinking my old iphone 4 is the same phone as my iphone 5C. When I plugged in my iphone 5C it auto synced my 5C to iTunes and it wiped my 5C and restored it to the same content as is on my iPhone 4. This is a big problem since my 5 year old has been using the iPhone 4. It's all Mickey Mouse and Backyardigans. (Total photo/app/contacts loss)
I was able to update the 5C and restore from a 3 month old backup that is actually the content from the 5C but now when I plug in my 5C it wants to "setup as new phone" or "restore from backup" What's going on? I'm afraid to choose either option.
How can I get iTunes to see these devices as 2 and not one?
Can I use my Apple ID on both phones still or is this the problem?They were both displaying the same name in iTunes. I changed the name of the iPhone 4 before the 5C was plugged in but it still went ahead with syncing it to the 4's data.
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one of my friend updated her iPhone with my apple id and now her contacts are inside my iPhone , she has deleted my contact which has been i her contact , how can i bring back my contact ?
Welcome to the Apple Community.
The first thing you should do is have your friend log out of your account and change your password.
Do you have a back up from when you had the contacts on your phone. -
I cant unlock my iphone with my Apple ID, what can i do??
i cant unlock my iPhone with my Apple ID, what can i do??
breezyM wrote:
i cant unlock my iPhone with my Apple ID, what can i do??
Do you mean you are at the Setup Assistant screens, after picking language & region and connecting to wi-fi, and it wants you to enter your Apple ID & password? -
When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?
When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?
Disable security software or firewalls. This article addresses every error code itunes has. If you aren't sure how to disabled your security software or firewalls look at this article under the section for error '2'
http://support.apple.com/kb/TS3694 -
Am unable to logon to icloud with my apple id password... message displayed verification failed
am unable to logon to icloud with my apple id password... message displayed verification failed
You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.
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My fiance logged into my iphone with his apple ID and now I can't switch it back to my username. When I go to buy an app his username is in an editable format to beable to change it back to mine. How can I change it back to mine? (when I go to setting,icloud my un/pw are there) Can someone please help? Thanks!
Had you looked in the User Guide, you would have found this: Settings>Store. Tap on AppleID to change.
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I feel like I am losing my mind, here. A few things I want to clear up before you read my question:
No, I am not new to Apple. Yes, I understand that Home Sharing works for any group of devices authrized with my Apple ID. Home Sharing is not my issue.
1. My wife and I have different iPhones with different Apple IDs.
2. We only have one computer, on which iTunes is running under my Apple ID.
3. My iTunes library is far too large to paste into a shared folder. I keep my source folder on a 1TB external hard drive (not enough space on my iMac).
I just want her to be able to plug in and copy music onto her phone from iTunes. Home sharing is great while she's at home on the wifi, but not when she leaves. I created her own user name on my computer, set her iTunes (under her Apple ID) to pull from my library source file, and she can play everything fine, except that she cannot click and drag files onto her phone.
Any assistance would be appreciated.iTunes Match is associated with one, and only one, iTunes Store Apple ID and country-specific store. The service cannot be shared between Apple IDs.
Indy Apple Guy wrote:
If we sign up for iTunes with the one account with the majority of the songs, is Home Sharing no longer available to the other two accounts?
Of course it is. iTunes Match has no affect on Home Sharing.
Indy Apple Guy wrote:
A. What happens to the songs on the other two libraries? Can we never use them?
It is possible to consolidate the tracks from the other iTunes libraries into one and use that for iTunes Match. Make sure the one computer that hosts the library is authorized to play any protected content.
Indy Apple Guy wrote:
C. If we purchase songs/albums while in iTunes Match, and then decide not to use Match in the future, do we lose all our music?
Of course not. Any purchases go to the purchase history for the Apple ID that bought them and as long as the tracks are downloaded and backedup you'll have them as long as you maintain them. Keep in mind that iTunes Match is a service; you don't do anything "in" iTunes Match. It simply "is" in the background.
Indy Apple Guy wrote:
D. If we associate our child's iTouch, will it still keep the parental controls in place so it won't play certain songs that are not appropriate f
Yes, parental controls should continue to work as they have. Although I do not use them, perhaps someone else with experience will weigh in.
Message was edited by: Michael Allbritton -
I have two iphones with one apple id. How do I set up 'find a phone'?
have two iphones with one apple id. How do I set up 'find a phone'?
To wjosten-
I just posted a similar question asking HOW you get into a menu for 'my devices' in order to name them? Thanks! -
My family has an Apple ID and I also have one and I got apps on an iPhone with my Apple ID but I'm giving it away and erasing it an I want to put my account on my iPod and keep my apps and progress from family Apple ID can I do this keeping family iCloud
Open itunes, connect iphone,select what you want, sync
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Can I use one phone number on two iphones with two apple ids?
My carrier allows multiple sim cards with the same phone number for usage on different devices. I would like to use a second sim card for my phone number on a second iphone, but with a different apple id.
Is it possible to use one phone number on two iphones with separate apple ids? How does this affect facetime/imessage?
I can only find answers to using the same apple id on multiple devices. This works fine, but is not what I want to do here.You may be able to change the suspicious account activity message alerts
in your Gmail settings, and check that side of it, since I can use several
means of accessing my Gmail and Google Accounts; and in the past had
shared an account (not google) with another party half a world away when
her email server went down for a month.
The Mail software should not know the difference, unless the setup in there
is not correct; if this is so, then more than what she says would be wrong.
The Google mail Support help site pages should cover this adequately.
Gmail Help - Google Help
https://support.google.com/mail/?hl=en -
Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US
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