Restore iphone would lose my data with new itune, restore iphone would lose my data with new itune
I was updating spring somthing App then the phone froze on apple logo screen tried to turn it off it's not responding ... tried to restart it by holding the home button with the top button . the screen go black then the apple logo come again it been like that for 8 hours .. some messeges says that i should restore it from i tune but I have a new laptop now because my last one fried the motherboard can i restore it with new just downloaded i tune????
Follow this: https://discussions.apple.com/docs/DOC-3141
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i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I would like to restore my Iphone from itunes will I lose my app data????
I would like to restore my Iphone from itunes will I lose my app data for example I have Itimesheet and lockpro with all data and passwords and work hours saved if I restore does all that come back as well, emails text messages contacts songs videos etc.
The question is what does restore actually restore????? from back up????
Thanks lease help
worgeyour apps will defo be there. email settings im not too sure because i dont use it sorry but it should back it all up
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Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?
Many thanks in advance!you have a new phone and a new comp and you want to restore to your old data ?!
I can't think of anything but icloud, and what was purchased via itunes -
In updating my iphone 5 for the new software ios6. An error occurred and now is asking me to restore settings. But I don't want torestore setting causing not all of my recent data has been synced and I don't want to lose my data. How can I undo this since i did not hit restore settings, yet i can't do any other move without restoring at this point. Any ideas?
You phone is in recovery mode. Your data is already gone.
Why you would attempt a software upgrade without backing up all your data first is beyond me, but to each his own.
In any case, sorry for your data loss. -
I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?
I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?
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The laptop my phone was synced to broke, so I had up get a new computer. I know that if I try to sync my iPhone 4 (running iOS 6) to the new iTunes on the new computer I'll lose my data. I have everything backed up to iCloud. Could I restore my iPhone after syncing with the new iTunes?
yes
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I bought an update to the original iPad an iPad 3. In was told that migrating the data from my old iPad to the new will be a snap. Alas, it isn't. My desktop is a new high end PC that came preloaded with Windows 7 Professional and I have had nothing but problems. My earlier computer was XP and everything, including my Apple interface, in particular iTunes, worked without problems. When I was trying to back up my data from the old iPad to my desktop, the only thing it would do is synchronize, then got an error message to download the latest iTunes, which I did but it still did not work. I have a lot of music both purchased through iTunes and a lot of others which were CDs that were copied to the desktop. I also have a lot of books through Kindle and other books in iBooks and audio books from other sources, plus two iPods I want to sync. I need some advise on where I find the back up feature in iTunes so I can copy all the data on from my old iPad. Your help would be most appreciated. Thank you.
In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her. -
I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?
No, you should not. There are problems trying to go the other way, but updating a newer iOS release from a backup of an older iOS release has always been supported and is the basic means of setting up a new device from a previous one.
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Hello everybody,
I need help to restore data from my iCloud account on an unused iPhone 5c because my iPhone 5 with a newer iOS update was stolen. When I try I get a message that I cannot retore my data because the iOS on my iPhone 5c is an older version than on the stolen iPhone 5.
There must be a way to do this. I hope to hear from you
thanks!Welcome to Apple Support Communities
You cannot. However, you can solve this problem by setting the iPhone as a new device and upgrading iOS in Settings -> Software Update.
After upgrading iOS, open Settings -> General -> Reset -> Erase All Content and Settings. Finally, Setup Assistant will let you restore the backup. -
Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?
Follow the instructions in this article to transfer your info: iPhone: Transferring information from your current iPhone to a new iPhone
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I have a new iphone 5. Trying to sync with itunes on my computer. Prior to plugging in new phone i made sure my other phone had synced with computer so all data was current. My old iphone does sync with cloud. When i plug in my iphone 5 for syncing it gets to step 5 and continues on for eternity...it has never completed syncing. This has been over a hour. Any ideas...ps old phone 4s backed up to cloud also and syncs would only take a minute or 2.
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Can I use the same plan that I have for my iphone 4s with my new ipad? or do I have to buy a new data plan for my new ipad? I would love to use my new ipad away from home but not sure how to use it? I am on Telus mobility with my iphone 4s.
See the answer on the same question you asked a few minutes ago.
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I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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