Restore Library after hard drive format

I had to reformat my Windows hard drive and, of course, then I had to restore my Itunes Library. My music files are stored in a different HD so, I didnt have to back them up. I restored my library using the method described in this page article http://docs.info.apple.com/article.html?artnum=93313.
It worked fine, but now all my play counts are gone. How can I have them back? I have all my playlists, even the song ratings, but no play counts. Did I do something wrong? I haven't sync'ed my iPod yet, som I still have my play counts in it.
Thanks for your help.

Our hard drive crashed completely and we installed a completely new hard drive. My sister and I both shared the same library for our Videos. She plugged her's into the computer and all the music was erased almost immediately. How can I plug my ipod in with out having the music and other files erased??? Is there any way I can transfer music from my ipod onto her's??

Similar Messages

How to restore library after hard drive reformat?

Hello, I am going to reformat my Mac Pro's boot drive, and I want to make sure my iTunes library remains intact (I'm using iTunes 12).
I keep my iTunes music files on a 2nd internal hard drive, in a folder that I titled "iTunes Folder". I also plan to reformat this internal hard drive.
I have backups of both drives on an external hard drive. I'm assuming that in order to restore my iTunes library, playlists, etc., to their current state, I simply need to a) restore the user/Music/iTunes folder to its current state and b) restore the "iTunes Folder" to my 2nd internal drive. Is that correct? Or is there a different way that it should be done?
Thanks.

Our hard drive crashed completely and we installed a completely new hard drive. My sister and I both shared the same library for our Videos. She plugged her's into the computer and all the music was erased almost immediately. How can I plug my ipod in with out having the music and other files erased??? Is there any way I can transfer music from my ipod onto her's??

Restore iPod after hard drive format

I just formatted my computer and imported my iTunes library back. However, whenever I connect my iPod Touch 4G to it, iTunes says that it will erase the iPod. I tried restoring it to factory then restoring from iCloud, but it still wants to erase my stuff and replace it with the "authorized" copies on my computer. How do I avoid this? And if I do have to erase everything, will my settings on iCloud be intact so I can just sync them to the new apps?

To the best of my knowledge, iCloud stores the app data but not the apps themselves.
If your library has been wiped out, you're not totally out of luck but it will be a nuisance. Apps, TV shows and movies can be downloaded multiple times without being charged. In the past, music could not be downloaded again without charge but that may have changed.

How to restore playlists and ratings after hard drive format

Several people have reported problems restoring paylists and ratings after reformating a hard drive. Here is what worked for me and what did not.
I had to reformat my hard drive. Before doing that I exported my playlists from itunes to another hard drive as an xml file. I also copied the folder with all my songs to another drive. (Also of course had it backed up on DVDs.)Then I copied the itunes library files (see url http://docs.info.apple.com/article.html?artnum=93732) to anoher drive.
After reformating my hard drive and installing the lastest verion of ITunes, I copied the actual songs back into a subfolder in my music folder. I then told iTunes to import the subfolder with the actual music. That resulted in a restored library that lacked playlists and ratings.
Don't do this
I purchased Anapod ($30.00) because its web page said (http://www.redchairsoftware.com/anapod/):
"Anapod CopyGear is an easy-to-use, compact utility for copying music tracks, playlists, podcasts, photos, and videos from your iPod back to your PC."
Well, I did transfer 104 playlists back to my iTunes library through the Anapod backup function. However, the transfer also put more than 20 gigs of duplicate songs into the library. All of the songs listed in the playlists were duplicated in iTunes. I could find no way in Anapod to simply copy the ratings and the playlists. Anapod documentation was outdated. For example the online help pages said that playlists could not be backed up. This was confusing because I had just done that.
"In a future release we will be adding the ability to backup your iPod playlists. This will allow you to generate backup files of your iPod playlists on the computer. These files will not be usable on your computer though. They can only be used to restore playlists at a later time on your iPod (assuming it still carries all the audio files referred to in that playlist)." This text is from url http://www.redchairsoftware.com/anapod/support/tome/tx2pc.php#5.1.2
I sent requests to Anapod for help today, but they have not been answered yet. Docs truly did not seem to help. Would have been good if there was a pdf file rather than just an online help html file that seemed outdated.
This worked for me:
I ended up having iTunes wipe out the entire library because of all the dups Anapod made. (Made sure that iTunes only wiped out library and did not delete actual songs from hard drive. Then I had iTunes import my subfolder with songs again. That brought me back to where I was before wasting money and much time on Anapod.
After I had my iTunes library up (without ratings and playlists and after finding Anapod did not meet my needs.
1. I imported the xml file to which I had exported playlists before reformating hard drive. That gave me the playlists back although an error message said some items not copied because the music tracks listed in playlists were not in my iTunes library. --Possibly I deleted songs after playlists were downloaded some time ago to iPod. Importing the xml file is probably not necessary because of what I did below.
2. Quit iTunes
3. Because my song ratings were still missing, I then moved the iTunes library files made by the new version of iTunes into a different folder.
4. Then I put my old version 4 library files into the place where the library files should be.
5. Then I crossed my fingers and restarted iTunes. It took awhile to start and said it was updating my library files. Now I have back most or all of my playlists and ratings.
If problems develop, I will probably wipe out iTunes library and use Anapod to move everything from my iPod into a folder and tell iTunes to import that folder. That approach might avoid the dups that Anapod makes when restoring playlists to iTunes.
So my message is keep your actual songs backed up somewhere (such as DVD's and anotehr hard drive) and keep a duplicate copy of your library files somewhere not on your hard drive. With these items you should be able to restore iTunes library to its former status.
Sorry for the length of this message. Hope it helps someone.

The simple version of above:
iTunes Files to Backup (anytime you make additions or changes to the Music or Library that you want to retain)
1) All music files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
3) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
4) Any XML playlist files created for Playlist retention
5) The two iTunes.pref files (optional)
-- C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
6) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”

Restore saved iPhoto library after hard drive repair

My hard drive crashed and Apple were kind enough to repair it although it happened 1 week after the extended warranty expired. I was able to save the hard drive files to an external drive just before it died, but now when I try and import the iPhoto library back into the newly repaired computer one of 2 things happen: The photos begin to transfer and then the application (iPhoto) unexpectedly quits, or, the blue bar at the bottom says Working and nothing happens for as long as 10 minutes.
I would really appreciate some help as I no longer have covered support. One of the photo text files may be corrupted. How do I identify the problem file?
Thanks very much,
Colin Sieff

That's because importing from another iPhoto Library folder isn't the way to restore an iPhoto Library. I'm surprised you were able to do it without a bunch of warning dialogs.
If you still have the original iPhoto Library folder intact, the thing to do is restore it as I've described earlier. If you have sufficient disk space, quit iPhoto and drag the existing iPhoto Library folder from Pictures to the desktop. Then drag your backup iPhoto Library folder to the Pictures folder, and the only thing left to do is to start iPhoto. If all's well, move the desktop copy of the iPhoto Library folder to the trash, then empty the trash.

Restoring iTunes Library after hard drive failure.

So a few days ago I had to re partition my hard drive (erase all the data) because I received an unfixable problem from Finder error 10810. The problem created overlapping files on my hard drive which was able to be solved by doing a repair disk from Disk Utility. So I made sure I had a backup of all my information on my iMac, and erased the hard drive and re-installed Snow Leopard. After the installation was complete I began restoring all the files I had from Time Machine, but when I got to my iTunes library I received the error message saying that "You cannot access the iTunes folder because you are not authorized". So if anyone can help me out with this that would be great, I tried calling Apple but i'm not willing to pay the ridiculous $50 fee to speak to a human being.

I'm trying it file by file, because I don't need everything back on my hard drive but things like my iTunes Library I want. And I did use a different username when doing the setup assistant, but I thought about that and went back and re-named my current account and then went into my backup files and set all the sharing permissions to Read and Write for all accounts.

Restoring iTunes library after hard drive crash

The hard drive on my Macbook pro (mid-2009) crashed. I took it to the genius bar for a diagnostic. The drive was physically fine so they wiped it and reinstalled Mavericks, which is now running 10.9.4. I am restoring user files from Time Machine individually to keep things clean. Hooray!
I'm now running iTunes 10.3.1. Years ago, I placed the iTunes library in Users>Shared on the hard drive, so my wife could access the files when she logged in. We don't need to do that now, so today I dragged all the music files from Time Machine to the "Music" section on the iTunes window.
They seem to have installed and indexed fine, but I lost some of the original data--like date added and numbers of plays--which would be nice to have. (Then all now read as installed today with zero plays.) My playlists are all gone as well; I'd like to have them back.
Is there any way to restore the music so those things stay intact, by basically making my library the way it was?
I considered dragging the entire set of folders over from the Shared section of Time Machine, but was afraid the music would not index, and the folder structure and nomenclature was different (for example, it had iTunes Music instead of iTunes media and there were a couple other anomalies). I imagine this is because the Shared library was set up under a different version of iTunes.
I hope this doesn't further complicate things but my user name was changed at the genius bar (from what it was prior to crash); they added my last name to my user name. I didn't notice till I got home. So far I have had no trouble accessing the files I have dragged in (Numbers, Word, etc), but don't know if the permissions on the music files might be affected.
All help greatly appreciated. Thanks!

Answers to all your questions are in the links below:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847 - plus supplemental information about organizing to new structure https://discussions.apple.com/message/26404702#26404702
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/docs/DOC-7392 and making an iTunes library portable.
06/2014 ChrisCA post: Restore iTunes library from Time Machine backup - https://discussions.apple.com/message/26104480#26104480

Restoring iPhoto library after hard-drive crash

I lost my entire hard drive on my iMac and had to physically replace it. I recovered all my files from Carbonite, but didn't notice until it was too late that there were errors restoring my iPhoto library. When I open iPhoto '11, the iPhoto library doesn't show any of the 43,000 photos (that includes thumbnails, "faces" files, etc. that were on my old library).
If I search my "Macintosh HD" drive for all ".jpg" files, I can see them all. They are all in a file path that is "Pictures/iPhotoLibrary/Masters."
But when I open iPhoto and select "import to library" and then search for the photos or the Masters folder, it doesn't see it. When I try to do a work-around by selecting the files individually and telling the computer to use iPhoto to open them, it says that I can't open the files because they're already part of the library.
I can't seem to find a solution to this exact question. Any ideas out there?

You can try Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
But if this fails you'll need to accept that your back up is faulty and you'll need to make a new Library and start over from scratch.
Regards
TD

How to restore itunes after hard drive crash

How do you restore your itunes library after my PC hard drive crashed?

Hi Toboggan,
If you are looking to restore your iTunes data from a backup, you may find the following article useful (while it is focused on moving between computers, many of the steps should also apply to your situation):
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
- Brenden

Restoring Data after Hard Drive Replacement

My hard drive just passed away (luckily 2 weeks before my applecare ran out) and am unsure the best way to restore my data. I made a carbon copy clone of my hard drive before I took it in and thought I could just boot from that and copy over my data but I can't seem to select the drive as a bootable option (its a western digital 120g firewire and usb drive. Do i need to go through the initial os x set up before I can do this. Also I am debating using this as an chance to do some house keeping. If I decide not to reclone my hard drive can I just copy over old apps like word or do I need to reinstall them. And if my user name and nickname are the same as before will it cause any problems if I decide later to restore my hard drive from the clone copy?
Thank you for any help

Jonathan:
1. First, you must format and zero out the new HDD. This spares out bad blocks, and preparest your HDD for installation.
2. Then I suggest doing a fresh install of the system software.
3. You can then restore your Users Folder.
4. And, finally, some applications can be copied by drag and drop. I think Word is one of those.
1. Formatting, Partitioning Zeroing a Hard Disk Drive
Warning! This procedure will destroy all data on your Hard Disk Drive. Be sure you have an up-to-date, tested backup of at least your Users folder and any third party applications you do not want to re-install before attempting this procedure.
Boot from the install CD holding down the "C" key.
Select language
Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select Partition tab in main panel. (You are about to create a single partition volume.)
Select number of partition in pull-down menu above Volume diagram.
(Note: 1 partition is normally better for an internal HDD.)
Type in name in Name field (usually Macintosh HD)
Select Volume Format as Mac OS Extended (Journaled)
Click Partition button at bottom of panel.
Select Erase tab
Select the a volume under Manufacturer ID (usually Macintosh HD).
Check to be sure your Volume Name and Volume Format are correct.
Select on Security Options button (Tiger) Options button (Panther & earlier).
Select Zero all data. (This process will map out bad blocks on your HDD. However, it could take several hours. If you want a quicker method, don't go to Security Options and just click the Erase button.)
Click OK.
Click Erase button
Quit Disk Utility.
2. Install System Software
Open installer and begin installation process.
Choose to Customize and deselect Foreign Language Translations and Additional Printer drivers.
Check box to install X11.
Proceed with installation.
After installation computer will restart for setup.
After setup, reboot computer.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
Connect to Internet.
Go to Apple Menu > Software Update.
Install all updates.
Computer will restart after updates.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
3. Copying Over an Account to a different Volume
Copying an Account directly by dragging or by cloning will not change the NetInfo information needed for the Account to be properly recognized.
To properly set up NetInfo
*Go to Apple Menu > System Preferences > Accounts
*Click on padlock and authenticate
*Click on plus sign under Login Options to add a new account.
*Set up an account and check box to allow user to administer.
*Log out of current account and log in to new Admin account
*Connect computer (Host) to computer with account to be transferred.
*If you are able boot into Firewire you can do that and use SuperDuper to clone only the Users Folder, or FW or USB go to next step
* Drag Home folder from backup drive to Users Folder on new drive and rename it. (If you get an error message about permissions when doing the copy, click button to Authenticate and enter your password; alternatively, you can turn permissions off for the source disk in the Get Info window.)
*Switch names between copied Folder and Home Folder (with house icon) by putting 2 after Home Folder name, and naming newly copied Folder with account name (original home folder name).
*To see that copied folder is owned by the account that is logged in select folder and Get Info (Command + i), then go to Ownership & Permissions.
*Log out of account by going to the Apple Menu and selecting Log out Account Name (Command + Shift + Q)
*Log back in to account.
*If the account was successfully copied, you may uncheck Allow User to Administer option in Apple Menu/System Preferences/Accounts if you so choose.
adapted from a solution by Niel
Please post back with further questions, comments or update.
Good luck.
cornelius

Restoring Photos after Hard Drive Crash

I had upgraded my standard 80 GB hard drive to an aftermarket 120 GB hard drive in Feb. The new hard drive just crashed, but fortunately a week after I had run Backup so I'm ok. The hard drive is under warranty, but in the meantime I'm restoring as much as I can to my old 80 GB hard drive.
iTunes is working great but my problem is with iPhoto. I restored the photos from Feb-Dec to the iPhoto Library on my old/current hard drive, but none of those photos (post Feb) are showing up in iPhoto 6. The photos are there, I can see them if I navigate to them in finder. Is there a way to tell iPhoto to refresh or something???

Doug
It does sound like your db is corrupted.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums back.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new library:
Note this will give you a working library with the same Roll and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

Magically Restored Files after Hard Drive Replacement? Confused...

Ok so I don't really need help, but I'm confused as to how this is possible.
Okay, so my backyard got struck by lightning a week ago. My Macbook Pro was working fine after the strike until like 2 days later when it started kernel panicking on start up and wouldn't boot OS X. Took it to the genius bar, they said they probably needed to replace the logic board. 5 days later, I go to pick it up and they said they had to replace the logic board, hard drive, superdrive, and some other cables inside. I asked if my data was lost, and they said they tried to restore it but they couldn't and recommended to go to an outside tech person to try to recover it if it was really important but didn't recommend it because it would be very expensive because they would have to essentially rebuild the hard drive. I was upset because they said they would call me if they had to replace the hard drive and I was never notified. The guy felt bad for me, so they let me keep my old hard drive instead of sending it back to apple for investigation or whatever. So I leave the Apple store, and turn on my computer to make sure it works and lo and behold all my stuff is there. I checked to make sure documents worked and all my music and photo files opened correctly.
So I am happy that I didn't lose anything, but very confused as to how a replaced hard drive contains my old data when the Apple store said they couldn't get it back. And I still don't know what is on the hard drive they gave me. I'm pretty sure they actually did the replacement because I signed a sheet stating that they did so.
So could the apple store have just been confused? i've been trying to figure it out and can't understand how all my stuff is magically back. and i don't know what to do with the hard drive that they gave me. any thoughts on my magically reappearing files?

Hi r,
I suspect neuro is correct, but if you're still curious, one more thing you could do is purchase a connector or enclosure for the HD they said is your old one, and see if it will mount when connected to another Mac. If so, open it and check it out to see if it really is.

Keeping song data in iTunes library after hard drive crash

I have an iPhone 3GS that I used to sync with iTunes on my Windows PC. Then the hard drive on that PC crashed, but fortunately I had made a backup of my entire iTunes library on an external drive. Now I have a new Windows PC that I want to transfer my music to so I can sync it with the iPhone as before.
However, since the crash I have continued to listen to music on my iPhone, so the play counts, song ratings etc in the backup copy of my library will be out of date. I thought that simply copying the backup library onto my new PC would allow my iPhone to sync with it as if nothing happened (so that the iPhone would update the song data on iTunes on my computer), but when I ticked the box to sync music, it warned me that it was going to do an "erase and sync". As I understand it, that means it scrubs the music off my iPhone together with its data, and then replaces it with the rebuilt library.
Is it possible to persuade the iPhone to recognise the rebuilt library as the one it is allowed to sync to (without erasing its own library first)? Or even just copy the iPhone's song data to the computer (with or without the song files themselves) and then restore from that once the iPhone has done its erase & sync?
Thanks in advance.

Wonderful! The iPhone recognised its own library and synced happily, updating the iTunes metadata as I wanted.
Rebuilding the library took a bit longer because the backup wasn't consolidated and the library didn't know where to find some of my music, but it was sorted with a bit of file jiggling. Now the two devices are getting on like best friends. Many thanks for your help.

Empty app and music library after hard drive crash

Hi, my computer's hard drive recently crashed and I lost all my data including all my musics and apps. I would like to know how to transfer all my music and apps from my iPhone to my itunes library. I'm sure this problem has happened to many people. I know that iTunes match would have come in handy but it's now too late because it would not scan my music from the phone.
This is a very big problem because a lot of my music comes from CDs and I got rid of many of those.
Thanks for your help and support.

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Retrieving iTunes library after hard drive dies.

Here is my dilemma.
My external hard drive that containes my entire itunes library of over 17,000 songs just died.
First, what is the best way to reassign my iTunes library back to my computer instead of the now-dead external hard drive?
I have an iPod that also has all my music on it but it is set up to automatically sync with iTunes. Once I get my iTunes library back on my computer will it erase everything on my iPod? I am aware of some programs that can take music off an iPod and put it on any computer, so if it doesn't earse it all when it syncs, I would most likely do this.
I also have a seperate external hard drive set up with Time Machine. I could possibly retrieve some of my old iTunes library from it but I only need to restore iTunes and not the entire computer.
What is my best course of action for mantaining the majority of my iTunes library?

Unfortunately unless you specifically told Time Machine to back up the contents of your external Media HD it won't do it automatically, so it seem you iPod is the only repository for your music. There are plenty of tutorials on the web that will walk you through getting music off your iPod.

Restore Library after hard drive format

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