Restore macbook pro back to the factory settings, Snow Leopard, then back to Mavericks

If I restore my macbook pro back to the factory settings with the OS X install disc, it came with Snow Leopard.  Would I have to pay to go back to Mavericks OS?

If you have Mavericks now, why not just boot into the Recovery partition, erase the disk with Disk Utility, and reinstall Mavericks? Command and R at boot should get you to the Recovery partition.

Similar Messages

  • Restore Macbook pro Retina 13' to factory settings

    Hello ,
    I need some help, i want to restore my mac to factory settings, now i already have a backup for all my data
    I 1st tried a internet recovery and i got a message saying "unable to verify info." (or something like that) contact apple care."
    I then took my mac to an apple store for help. They re-installed OS for me.
    But it comes with their settings and now i cant even connect to the internet. (which i have no idea why that is).
    And to make things a little harder for me im currently in Thailand, and i dont speak Thai,
    So language is a BIG barrier :-( . i know if i was in the States i can get it fix in 2 seconds!
    But thats not the case.
    Thank you for your time ! I do appreciate any help.
    Rocknrolla, ;-)

    Hello
    Well i tried both the recovery hd and and the internet recovery none work for me.
    and yes i mean is working, but im having difficulties with everything imessage wont work because it still has this other user's information i tried changing it .. i did and now i cant acces my imessage account from my itouch 5th.
    same with mail app. wont load it says my apple id is registered to a different mac.
    now i have to use gmail app for my mail instead .. :-(
    iphoto wont even open because it says "library not located please restore library"... (i tried getting my pictures there it says it doesnt recongize it)
    dont get me started with iCloud. its just not working.
    i justs want to see the "Welcome" intro on the screen like if this mac was brand new. so i can get the right settings from the beggining.
    plus my app store software (apperture, final cut, microsoft word, keynote, pages, the list goes on and on..)
    i can download them with my apple id. but then i cant run them cause it says they are registered with another mac.
    and i need all this for work. :-( ...
    but oh well ... perhaps you are right is because of the ISP... for this country....
    i'll try to find way around all this if i can not restore it to factory settings then.
    Thanks for your time :-)
    Rocknrolla.

  • I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?

    I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?
    All the information that I had input on Quicken is gone. I have to have the external hard drive that I use to back up to be able to use quicken now. It is as if it was erased from the laptop hardrive

    Try repairing permissions. My favorite way is with a utility called AppleJack. Info and download here. It's free. It only works when you boot in Single User Mode. When restarting or booting, hold down the Command key and S keys.
    You will get a very different startup screen that looks like the Terminal app has hijacked the screen. Just let the lines of text scroll by. When that happens you will get a text entry prompt. Type in "AppleJack" without the quotation marks.
    A DOS looking menu will appear. Choose 1 or d to run Disk Repair. If you get a message that Disk Repair found and corrected errors, run it again. Repeat until you get the "your disk appears to be ok" message. This rarely happens with my experience, though. This does the same thing as as booting from an external drive and running Disk Utility's repair. Only, no external drive is required!
    Next, choose 2 or p to repair disk permissions. This will take a little while. AppleJack warns that it will take up to an half hour to run repair permissions. It'n never taken more than about ten minutes for my MacBook Pro.
    As permissions are repaired, you will see each repair scroll on the screen. When done, the menu returns, choose q to quit. Then at the prompt, enter "exit" without the quotes. Your MacBook Pro should restart into Mac OS normally after this.
    Hope this helps.

  • I have a MacBook Pro with Intel Core Duo and Snow Leopard 10.6.8. Want to upgrade to Lion to take advantage of icloud. Is there anything I can do without getting a new MacPro?

    I have a MacBook Pro with Intel Core Duo and Snow Leopard 10.6.8. Would like to upgrade to Lion but it requires a minimum of Intel Core 2 Duo. Can I get what I need or do I have to buy new MacBok Pro?

    I also have a core duo MBP with Snow Leopard and it runs perfectly.  There are very few things it cannot do as compared to the faster, newer MBPs, but that is attributable to the CPU, not the OS.  There are some who view Lion as downgrade rather than as an improvement.  If there are important applications that reqire a fast CPU or Lion features that you find essential, by all means get a new MBP.
    I have an aphorism:  Obsolescence is more often a perception rather than a reality.  Besides the silver keys look much classier than the black ones.
    Ciao.

  • I am trying to upgrade a Macbook Pro that I was given to Snow Leopard. Help please?!

    I am trying to upgrade a Macbook Pro that I was given to Snow Leopard.  While doing so, it froze up at 29 minutes left.  I am now getting the white screen with the flashing folder.  I don't need to save anything that is/was on it, I just need it running again.

    Installing or updating Snow Leopard:
    http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf

  • How to restore macbook pro back to factory settings

    how do i restore macbook pro to factory settings

    Welcome to the Apple Support Communities
    If it didn't come with DVDs:
    1. Press Command, Option and R keys when your computer starts and open Disk Utility.
    2. Select Macintosh HD in the sidebar and erase the disk.
    3. Install Mac OS X.
    If it came with discs:
    1. Insert the Mac OS X disc and press C key when your Mac starts.
    2. Go to Utilities > Disk Utility, select Macintosh HD in the sidebar and erase the disk.
    3. Install Mac OS X

  • Macbook Pro unable to reinstall factory settings

    My macbook pro started running slow so I decided to restart it.  When restarted it I could get it to go past the apple screen and the load bar.  I didnt have my files backed up so I decided that I would just try to restore it back to the factory settings.  Everytime that I try to do this I am getting an error message.  I have verified the drives and apparently theres an issue with my hard drives.  Please advise as to how I can reset the hard drive back to the factory settings and avoid the error messages that I have been getting.  My mac book has always performed well.  The only thing that I can think of that may be causing this issue is the fact that I installed a game from the app store called Capitalism 2.  Please advise.

    We cannot help you without knowing what the error message was and what version of OS X is installed. If it said the drive cannot be repaired or that you must backup all your files and reinstall, then here's what you would usually do:
    Install or Reinstall Mavericks or Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    OS X Mavericks- Erase and reinstall OS X
    OS X Mountain Lion- Erase and reinstall OS X
    OS X Lion- Erase and reinstall Mac OS X
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    If you are using Snow Leopard then do this instead:
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Trying to restore Macbook Pro back up from Time Machine.

    Trying to restore MacBook Pro from backup thru Time Machine. Got message asking "Do you want to replace your current copy of "Desktop" with the one your're restoring? "Desktop is required by OS X. When I select REPLACE, get window stating "Operation can't be completed because the item "Desktop" is in use.  HELP

    I think you are not restoring your files in the correct way.
    If what you want to do is to restore a complete Time Machine backup, you have to do it in OS X Recovery, so first hold Command and R keys while your Mac is starting up. Then, choose the option to restore a Time Machine backup, and follow its steps.
    If you want to restore individual files, you cannot restore that type of user files because you are using them. Instead, you can restore individual files in your user folders. Read > http://support.apple.com/kb/HT1427

  • I need to upgrade my Macbook Pro from 10.4.11 to Snow Leopard. Will I lose any files on my drive if I do that?

    I have a Macbook Pro running 10.4.11. I am trying to upgrade from that to Snow Leopard then to 10.7.5. I know that I have to do it in steps. My question ins this. I have a Snow Leopard disk that came with my Imac that I can use to upgrade my laptop. When I go through the process, it says something about using Timeline to restore. Am I going to lose all of my files? All I need is for the OS to be updated. Will it be safe to go through with it or will I lose all of my files on the drive. Any answers to this question are much appreciated.

    You can't use the Mac OS X disc that came with another computer to upgrade another Mac because it's not supported. Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    You shouldn't lose data, but you must make a backup before

  • What is the impact of restoring a MacBook Pro from 2009 to factory settings

    I am concerned about all upgrades since original purchase as well as a verison of Office 2008 - all of which I intend to keep.

    MacBook Pros are notebooks, Mac Pros are desktops.
    Office 2008 was not prebundled with any Mac operating system in full release.   There are some Test Drive office releases that were released at times.   You'll have to find either your download direct from Microsoft, or CD from Microsoft to reinstall Office 2008.   Some have had difficulty with Office 2008 installer running on Mac OS X 10.7 or later.   You can try OpenOffice, LibreOffice, Zoho Docs as alternatives if all you do is Excel, Word, and Powerpoint.   Some Exchange servers require Microsoft's own e-mail program, while others work fine with Mac OS X Mail.   Your best bet is to backup your system at least twice before doing any restore to factory settings.

  • Need help restoring Satellite Pro A200-1OJ to factory settings

    HI, my mum is selling her laptop and asked me to wipe it clean for her so im trying to restore to factory settings with a fresh OS install etc. Dont have a recovery disc with it and i've tried going through the advanced boot menu holding F8 when switching it on. Nothing works heres the details any help would be appreciated.
    Satellite Pro A200-1OJ
    Part Number : PSAE1E-01H008EN
    Key Features
    - Intel Celeron M processor 520 (1.60 GHz / 533 MHz Front Side Bus / 1MB 2nd level cache)
    - Genuine Windows XP Professional
    - 9 cell battery with over 5 hours battery life
    - DVD Super Multi (Double Layer) drive
    - 15.4" TruBrite WXGA TFT display 1,280 x 800

    > Dont have a recovery disc with it and i've tried going through the advanced boot menu holding F8 when switching it on. Nothing works heres the details any help would be appreciated.
    You can use either the HDD recover or the Recovery disk.
    If HDD recover does not work and if you dont have the disk then you could order this here:
    http://backupmedia.toshiba.eu/landing.aspx

  • Can you reset macbook pro late 2011 to factory settings

    am trying to get back to square one to use setup assistant to transfer files from old macbook to new macbook pro late 2011 model,

    Hardware wise two resets can be done:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    If you want to wipe the hard drive contents and restore to a brand new Lion installation with nothing else,
    follow these directions: http://support.apple.com/kb/HT4848

  • HT203097 how to restore macbook pro back a few hours

    how to restore mac back a few hours

    Just do a full restore but do not select the latest backup. See item g of:
    http://pondini.org/TM/14.html

  • HT201177 My Macbook pro: After sleeping, the screen comes on momentarily then blacks out.  When I close the lid and reopen it the same thing happens.  The screen only does this after waking up from sleeping.  Help, thanks!

    Macbook Pro:
    When I raise the lid after sleeping, the screen comes on momentarily then backs out.  If I close the lid and raise it again, the same thing happens.  It is sometimes necessary to force quit.  Once restarted, there is no problem unless the lid is closed for a short time and the machinge goes to sleep.
    Help! Hesperia fire captain

    Hi ...
    Try Resetting the System Management Controller (SMC)

  • MacBook Pro screen flickers and freezes after Snow Leopard/Safari 5 updates

    Hi guys,
    I have a silver 120GB 15-inch MacBook Pro from Summer 2007 with 3GB RAM and 25+GB free space which has recently begun to freeze irrecoverably. The first appearance of these symptoms seems to coincide with my installing the Snow Leopard 10.6.6 update via Software Update.
    I'm not particularly well versed in computer technology, but will try to describe my problem as detailedly as possible.
    What happens is this:
    1. I start the computer as per usual, with only a couple of startup items. Everything's fine.
    2. I start working. Use a lot of Safari 5 for browsing websites, often with some kind of Flash or "Flash-type" content such as banner ads, videos, even full Flash designs. I may also have programs such as QuickTime, VLC or an image editor open, if not necessarily "actively" doing anything. Everything's still fine - I'm able to both browse websites and watch videos as usual.
    3. After a while of active working - say, 1-3 hours - I notice browsing websites gets a little choppy. Display features such as the file list view in Finder may or may not appear properly. The rotating wait cursor may or may not appear from time to time.
    4. Immediately after symptom no. 3, the next time I start to watch a video, either via Safari 5 (say for example something on DailyMotion.com) or a file via QuickTime, something goes wrong.
    Following no. 4, one of three things invariably happen:
    5a) The video freezes and the entire screen flickers from black to the screen view very quickly two or three times, after which the computer or screen appears to freeze. The cursor still moves, but nothing reacts to it - open windows become completely unresponsive, nor does the top or any other menu react in any way to clicking. The "menu row" of application items, which normally appears when I move the cursor to the very bottom of the screen, doesn't appear. Restarting "blindly" by pressing the Off-button once and pressing R doesn't work. I'm forced to do a hard reboot, after which the computer is once again fine until the next two hours of active working. This usually happens ONLY when I try to watch a video in Full Screen-mode.
    5b) I notice the video freezing only just in time, and am able to pause it and "esc" out of Full Screen-mode, and the computer remains operational. However, as soon as I again try to play video in Full Screen-mode, everything described in 5a. happens.
    5c) The video stops playing, and the screen reverts momentarily to pale blue before switching to the login screen. I login again with my details, and everything appears to be fine again until the next two hours of active working. The computer "starts up" a lot faster than with a hard reboot. This usually happens ONLY when I've tried to watch a video in its original size, i.e. when not in Full Screen-mode.
    This happens 1-4 times a day, and it appears to depend directly on how much work I've been doing on the computer. The less I use it in the course of a day, the longer it takes until the next time it freezes.
    So, in a way, I'm able to replicate this problem. 95% of the time the screen has frozen while watching or starting to watch (usually already when starting to watch) video footage, but it has also frozen a couple of times just switching between e.g. Safari 5 and an image editor or browsing a website with a Flash banner ad or embedded video content (which however hasn't necessarily been playing); today, the screen froze when I tried to open a website made entirely with Flash.
    Although it could be just a coincidence, I believe this issue first appeared when I updated Snow Leopard to 10.6.6 via Software Update alongside some other pending updates, including as far as I recall one for Safari 5. The update process appeared to have gone well at the time, though, and was not interrupted in any way. I have never had this specific problem with the computer/screen before, though.
    I've read a couple of threads here regarding very similar issues with newer MBP models than mine, in which it has been suggested that the fault may lie in a malfunctioning NVIDIA GeForce graphics card. Now I've had that replaced already once because my screen went unexpectedly completely blank after a forced reboot 1-2 years ago (I don't remember exactly), but according to my System Profiler info the card still a GeForce 8600M GT. Can it be failing again?
    I've also had some kind of a RAM card failure once. As far as I understood it, one of the RAM cards had fried and was preventing the computer from starting up. I replaced the bad 1GB card with a new 2GB one and the problem was resolved. Before the computer died, there were also other symptoms, but they were not similar to these.
    I'm also doing the Apple Hardware Test tomorrow. Any other suggestions, though, than the graphics card?
    *Could this have to do with Flash or Safari 5?* Just hear me out. Even though my computer has frozen from watching a video in just QuickTime, Safari 5 has always been open in the background at the same time, and more likely than not with websites with "Flash" content open. And come to think of it, before I performed the Snow Leopard and Safari 5 updates, I used to have daily problems viewing Flash video in Safari 5, the video content either suddenly showing up as "Plug-in Failure" or crashing the browser; I've had both Safari 5 and the Safari 5 Flash plug-in "quit unexpectedly" countless times in the past, almost daily. Sometimes the "Plug-in Failure" could be fixed just by refreshing the browser view; at other times, Safari 5 would stop showing Flash content altogether - Flash banner ads (such as Google ads), YouTube and other Flash videos, everything - until I quit and restarted Safari 5. BUT - since the day I updated everything via Software Update, I don't remember this happening; it never gets to "Plug-in Failure" now. Could it be worth trying to use e.g. just Firefox for a while or is there something (e.g. Adobe Flash) that I could try reinstall? Or am I just clutching at straws here?
    Thanks for reading this long, long post!

    Do you have access to an Apple Store? If so, it may be worth making an appointment at the genius bar and having them run the test for the NVIDIA problem. Since your replacement logic board still has the NVIDIA GeForce 8600 M GT video chip, it could be starting to happen to your replacement logic board.
    I also agree with all of CMCSK's suggestions. Freezing is often associated with hard drive problems. You might also want to run SMART Utility:
    http://www.apple.com/downloads/macosx/systemdiskutilities/smartutility.html
    You can download the demo and run it several times for free. It will give you a very comprehensive view of the physical health of your hard drive. If you still have the original one from 2007, it's getting pretty long in the tooth and may be approaching the end of its average useful life of 3-5 years. I just recently had to replace my original 2007 Fujitsu drive.
    If your drive is headed south, and is also too small, it may be time to upgrade to a larger and faster drive.
    The software update probably didn't cause the problems, but it may have exposed problems that were already in existence.
    Good luck!

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