Restore Mackintosh formatted ipod using windows vista

Upon attempting to restore ipod using latest Itunes, I am informed that "Itunes could not contactthe Ipod software update server because you are not connected to the internet" - there is no difficulty with my internet connection.
Has anyone else had the same problem ?

"Itunes could not contact the Ipod software update server because you are not connected to the internet"
Yes, that's a known issue. If you've got XP, see the following document:
[iTunes for Windows: iTunes cannot contact the iPod or iPhone software update server|http://support.apple.com/kb/TS1814]
... if you've got Vista, see:
[iTunes for Windows Vista: iTunes cannot contact the iPod or iPhone software update server|http://support.apple.com/kb/TS2367]

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