Restore not replacing music.
Nearly two years ago I upgraded my handset from the iPhone 4 to iPhone 5. I backed up the 4, got the 5, and did a restore. When I did the restore it added all my music. But when I went to iTunes on my laptop all the music I had imported from my CDs had disappeared And all that was there were my iTunes Store purchases. My phone still had the imported music though. Zoom forward to now, I had my iPhone 5 replaced due to faulty battery and diligently did my back up and restore as instructed by Apple. This time no music restored at all so I have lost ALL my imported music and don't know how(if) I can retrieve it (my iTunes purchased music was easy to restore). Can anyone shed some insight on why/how this happened, how I can prevent it in the future and if I can retrieve my beloved music that I cannot replace?
There is nothing that you can do with an iPhone that will remove imported or ripped music from your computer. If your music is gone then you have computer problems, not iTunes problems. I've been ripping music for over 10 years, and all of it is still in my iTunes library, even though it has been moved 4 times to newer computers.
However, music is NOT part of your backup. To restore music to a new phone you first restore from backup, then sync the phone. The sync will restore your music unless you have Manually Manage... enabled, in which case you will have to manually manage it again. Which is why Manually Manage is an abomination. The better way is to create an iPhone playlist, drag the music you want to the playlist, then sync the playlist with Manually Manage turned off.
In general for moving the data on one phone to a new phone see: Transfer content from an iPhone, iPad, or iPod touch to a new device
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Try This...
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Reset ( No Data will be Lost )
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If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
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Hey Christownsend,
Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
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The iPod backup that iTunes makes does not include synced media like app, music and videos. Thus, you wll have to resync those back to your iPod.
If necessary you can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
if I requested to erase a stolen device on find my iphone but did not receive a confirmation, do I need to remove the device before restoring the replacement (new) iphone? Can my stolen iphone still be erased if I restore my new iphone? I am just concerned with someone accessing all my content.
1. No.
2. Yes if it's still on online -
Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
Im so devastated and desperate to get my music back.
I deleted my User Account from the old LaptopUnless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past. -
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If you have not yet restored the iPod to factory defaults/new iPod try that. If stil have the problem you very likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Hello there, Tamghosh.
The following Knowledge Base article provides some good steps to use for troubleshooting the issue you're describing:
iCloud: Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Particularly:
I don't see photos in Photo Stream on my iOS device.
Check the following:
From your Home screen, tap Settings > iCloud > Photo Stream, and make sure the slider is set to the ON position.
From the Home screen, tap Settings > Wi-Fi, make sure the slider is set to ON, and that your device is connected to a wireless network.
Ensure that Camera app is closed on the device where you took the photo. Photo Stream will not upload photos from an iOS device until the Camera app is closed.
Ensure your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device, and the battery charge is greater than 20%.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
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Hello Pseal
There are tow ways you can handle this. One is to copy the notes to your computer using iTunes to send them to Outlook. The other would be to create or have an iCloud account so that the notes are synced online and then all you have to do is sign back in to get them. The following article will assist with troubleshooting the issue.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
iOS: Syncing Notes
http://support.apple.com/kb/HT4191
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement. -
HT204406 iTunes Match replacing music with censored versions
Has there been a solution found for iTunes Match replacing music with censored versions? Everything I read has been old and no real solutions. This was unexpected and an unacceptable result of me paying for a service. At minimum there should be a question prompting the user to agree to censored replacements or the use of original music if a match cannot be found. Thanks in advance to anyone that can help and sorry if this is duplicated info.
You're files are not gone. They are still on the HDD of your computer. Apparently, at some point you've created a new, empty iTunes library. Go to ~/Music and tell us what folders are there. At minimum there will be a folder named "iTunes" where all your files will be.
If you have backups, you can restore the iTunes library files from immediately before the problem happened and be back to pretty close to where you were. -
IPod touch will not sync music
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PICTURES:
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^ just a good note to put down and yes i'll try a restore when i have time.
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