Restore not working and stuck

Long story, but this morning after downloading the latest iTunes update, I tried to synch my iPod and the whole computer locked up. Finally had to shut the whole computer down forcibly and disconnect the iPod eventhough the screen still said not to. Now iTunes can't read the iPod and told me to Restore. I'm trying to do that, but the progress bar is in stripes and has been that way for over half an hour now. It won't move forward, I can't shut anything down, and I don't know what to do from here.

The simple way is to find a window based computer, and do a restore there. once completed, reconnect with your mac and redo the restore again.

Similar Messages

  • TS2771 screen works but buttons are not working and stuck in settings

    i have an ipod touch 4 and the screen is working but the home button and lock button is not working but the screen is and im stuck in settings please help asap i have to go to school

    Try:                                               
    - iOS: Not responding or does not turn on
    When it says place the iPOd in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Ive forgoten my password for my ipod alredy tried dfu and to restore not working and when i tried th dfu my ipod whent off know wont come back on the battery isnt low??

    help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT204150 Following problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac  contact-list. Please Help!!!! 

    ollowing problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac  contact-list. Please Help!!!!  thanks

    First, be sure that the contacts on the devices are in the "icloud" section and not the "On my iPhone" (or iPad) section of the contact listings/groups.
    Missing contacts:
    Here's a test to perform - using a computer's browser, log into icloud.com and go to the Contacts page.  If most of them are gone, then they are gone. 
    If they show up, then the problem is that your device is not connecting to the Contacts database on icloud. 
    On the device, go to Settings>icloud.  Be sure icloud is on and using the right ID.  If not, scroll to the bottom of the page and tap Delete Account - this just disconnects the device from that account, no data is lost.  Then log back in using the correct ID.  ALSO - be sure the Contacts are turned on (on the same screen).
    Note:  Contacts are not part of an iCloud backup, since they are part of contacts database on iCloud's servers.   So performing a restore will not help.
    Contacts are gone from icloud.com.
    Then they have been deleted.  There are many reasons for this.  One possibility is that someone else is using the same iCloud account (family member, etc.) and they deleted contacts, thinking they did want them on THEIR device.  How to get them back?  Unfortunately, an iCloud backup does not include any of the sync databases, like contacts, notes, calendars, reminders, etc. because the data is already stored in these databases.  Your only hope for restoring the data is if you had that data on a computer (like a mac's Contacts, Calendars, etc.) and that data was backed up using whatever backup software you typically use (e.g. Time Machine on a mac).  Just restore the data files back to the computer.  Other than that, I'm afraid the data is gone.

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

    i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?

    Is it this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Otherwise:
    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Since I updated my iPad it will no longer open iTunes or allow me to see or open books on my bookshelf. I have tried to restore it as advised by Apple at The Trafford Centre but it will still not work and I have lost my software but I hope it is saved on

    Since updating my iPad several weeks ago I can no longer open iTunes or view or read books on my bookshelf. I took my iPad to Apple at The Trafford Centre where I was advised to restore my pad. This I did using our imac and hopefully saved my software.. The restore did not work and now my pad will still not open iTunes and I no longer have my apps. What can I do to get my purchased books etc. back and open iTunes again?

    Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
    If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again.

  • My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

    My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
    Thanks

    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
    Seriously? It's physically broken!

  • I was using my iphone 4s and then the app started to not work and then my phone blocked and then when i go on home most of my apps disappeared including my settings so i cant restore with out disabling find my iphone on settings

    I was using my iphone 4s and then the app started to not work and then my phone blocked and then when i go on home most of my apps disappeared including my settings so i cant restore with out disabling find my iphone on settings please help me asap thankyou so much

    Log in to icloud.com on a web browser with your Apple ID and disable FMiP there.

  • My iphone four screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!

    my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!

    It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
    http://support.apple.com/kb/ph2702

  • HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone  and it did not work and now my Ipad is disabled

    I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I  tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

    I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
    I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

  • I have updated my iTunes to the newest version, 10-25 on a windows XP system. Now my java virtual machine is not working and I need it to run applet window. My Java is also newest version. What can I do to fix/repair my issue?

    I need help with java on windowsXP after updating iTunes to the latest version. My java will not work and I get error message need java virtual machine to run applet window. Did not have this problem prior to the iTunes update.
    Please help, Thanks

    If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • My wifi is greyed out my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help.. :(

    my wifi is greyed out ..my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help..

    Hello Prakharfromindia,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Have a nice day,
    Mario

  • The hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    the hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    it might be a malfunction in your device. you might ave to send it to repairation
    1.ave you try resetting it or restoring it?
    2. did your hold boutons whas working beffor?

  • IPad (3rd gen.) speaker and microphone suddenly not working and iPad freezes. Help!

    I was just watching some YouTube videos on my iPad and noticed that it only had 5% battery left. I plugged it in for charging and continued to watch. After that video had ended I moved onto another one, only to notice that I had no sound. I thought this was just because of low battery, and left it to charge. I came back to the iPad later on, only to find the display not turning on from the home or lock button. I did a reset by holding the home and lock buttons down for around 10 seconds. I showed the Apple logo and turned on. I still had no sound though. I tried using Siri to see if he would sound, but then noticed that my microphone is also not working, and then my iPad froze, and it has continued to freeze in a variety of different locations on the iPad since.
    When I attempt to play I sound, I hear a quiet, static-like sound coming from the speaker, as if it is attempting to play it or something. I tried an iPad restore using iTunes but it would not take place, so I erased all data on the iPad and that had no effect. Most times to turn the display I have to reset the iPad also.
    Please help!
    Thanks,
    Tom

    You rebooted - by which you mean powered off, then powered on?
    Then try a reset:
    Hold both the Home button and the Power button down for about 10 seconds until the Apple logo appears.
    Let go promptly when it appears.
    Wait 30 seconds or so for your iPad to restart.
    No information or settings will be lost.

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