Restore problem with iiPhone

After doing the 1.1.3 update my iPhone died, which one of the local apple stores promptly replaced. Now when I went do the restore, the phone itself was on 1.1.2. I had the option to choose my restore date, but since the backup was done in 1.1.3, it would only allow me to set it up a new phone. Now I can't restore from the previous settings. Is there any way to get these back after setting the phone up as new? Or do I just need to start over? No biggie I suppose but it would be nice.
thanks in advance!

You need to first update the new iPhone to 1.1.3 then the old phones backup should restore just fine. After the upgrade is complete, you will need to go into settings, general, reset and select the erase all settings and content option in there. The phone will reboot and allow to choose the old backup.

Similar Messages

ITouch Get Stuck and after restore problem with hard disk

some days before the stuck my iTouch begin to give me an error when i connect it to iTunes: the sync starting and when was time of backup it said that isn't possible to backup my iPod because it was disconnected (what?!?! it's plugged in and he see it a few second ago!!)
Then the iTouch stop to run
when i try to turn on it stay on the apple (for about 10 minute then it reboot himself with a white flash)
i've tried to plug in but iTunes never see it
So i try to put the iPod in DFU Mode...after a few attemps iTunes reveal it
First i try with 3.1.2 (2 times) but it give me some error such as "memory unavailable"
Then i have downloaded 3.1.3 and all goes well apart a little error on sync iTunes
today i have put into 1400 contacts with itunes in sync with my company and now iTunes give me this error - I can't sync because memory disk was full
if i go on my iPod -> Setting ->General -> Info -> Space Available -> 0 byte
what file are included in this voice??
how i can fix it??
there was some problem with my hardware?
thanks a lot

Welcome to the discussions,
if you connect your ipod to itunes and look at the colored info bar at the bottom of the window, does it show different colors or just one orange "other" part? As you got errors while syncing, there might be corrupt data files on your ipod filling it up. Try to restore again to get rid of the great orange part. After that the "other" section should be reduced to max. of 500MB or less.

Restore problem with mac os x

Hi,
I am trying to restore my macbook air to factory settings. I put my mac into a recovery mode, and then used mac utilities disk utility to erase everything from my mac. When i then tried to reinstall mac os x, i got a massage that said : This item is temporarily unavailable. Ty again later.
Now i have a mac without any os system, and have no clue what to do. Can someone help me with this please ?
Excuse my bad English !
Thanks

Well, just start the installation process again.
Just insert the Install CD, boot from the CD by holding down the C key during boot.
I don't remember the Panther steps, but when you are at the installer, there should be an option or customize button that allows you to set the "erase & install" feature. That erases the drive first, then does a fresh install.
If the drive doesn't even show for the installer, choose the Utlilty menu. Select Disk Utility and you should see the drive there. If not, you have a problem with the hardware.
Select the disk and erase, then Quit.
This will lead you back to the installer. You should now be able to install Panther.
Good luck

A Restore problem with my Q10

Hi I got a problem with my Q10, I made full back up for the phone by black berry link and I make Security wipe
then I tried to restore the back up files but when it starts to restore it stops and I tried how many times, and nothing happens, and I moved the back up files to other PC and its the same
So plz someone help me ({})

please some one help me :'(

Restore problem with Window's Vista

Laptop (G60-235DX) fell a couple feet and killed the HDD. I installed a new HDD (Seagate Momentous 500gb) and ran the recovery disks which I ordered from HP a couple years ago. The recovery goes fine and then it proceeds to install Windows. However, about 3/4 of the way through the install, I get a runtime error (restore7), which is followed by the message that it did not install correctly, which is then followed by the dreaded blue screen. When the computer reboots, I must start the process over again, as the HDD was never formated correctly in the first place.
Any ideas? I'm worried that this is being caused by physical damage to the computer from the fall, but I don't have any actual evidence to support that.
Thoughts?

There might be a problem with the hardware, but don't worry too much. Blue Screens show up to remind us that something is wrong, either on your software or hardware. It is possible that not only your HDD got physically damaged, but some part as well. Try reading the whole Blue Screen to know what causes it. You could use the Pause/Break button in your keyboard for that.
Works every time.

Database restore problem with BRTOOLS

Hi Experts,
I am tring to migrate an SAP system from host A to host B.
OS: windows server 2003 DB: oracle 10g
Homogeneous migration.
The database were backed up with BRTOOLS (whole database offline backup) to Location L:\QCO_BCK @hostA
After that I moved folder QCO_BCK together with folder "sapbackup" from hostA to hostB, placed under F:\QCO_BCK
And then start to perform "whole database reset" with BRTOOLS, but BRTOOLS can not verify the datafile/control files since they are under different location(hostA and hostB), So, I modified initQCO.ora and the BRTOOLS log file begprhrg.afd, all the relevant directories were changed from L:\ to F:\, after trying again, BRTOOLS performed well, all datafiles, redo logs, control files were copied to the right location, but problems encountered at step 7 - "open database and post-processing", BRTOOLS returns oracle error message:
ORA-01157: cannot identify/lock data file 1 - see DBWR trace file
ORA-01110: data file 1: 'H:\oracle\QCO\sapdata5\system_1\SYSTEM.DATA1'
database can be mounted but can not be open.
I think this is because the control file is the old one which records the old file locations in hostA, in hostA, file SYSTEM.DATA1 actually located under H:\ but in hostB, it is copied under D:\
My question is:
1. Is it obligatory by BRTOOLS that the file structure on hostB(new) must be totally the same as hostA(old)? if the file (for example) SYSTEM.DATA1 is located at H:\ of hostA, then, in new hostB, it must be located at the same directory H:\?
2. Is there any workaround to open the database in this situation? like modifing the control file?
Thank you in advance.
Freshman

Hi Sunny and Juan,
Thanks so much for your valuable information for me.
Yes, before restoring the DB, I used oraBRCopy tool to generate CONTROL.SQL and CONTROL.TRC file. But I didn't execute CONTROL.SQL after that. I'd like to know which timepoint should I execute it to generate the new control file? (file directory had already been corrected within CONTROL.SQL). is it before doing step 7: open database and post-processing, I should open a new command windows to enter SQLPlus to execute CONTROL.SQL? I tried to do this:
SQL>conn / as sysdba
Connected to an idle instance.
SQL>@C:\CONTROL.SQL
Oracle instance started
Total system global area xxx bytes
Fixed size xxx
varianble size xxx
Control file created.
SQL>alter database open;
alter database open
Error at line 1
ORA-01589 must use RESETLOGS or NORESETLOGS option for database open.
SQL>alter databse open resetlogs;
Error at line 1
ORA-01092: oracle instance terminated.Disconnected forced.
Strange thing is, in my last trial, when I execute step 7: open database and post processing, BRRECOVER gives me two sub options:
1 ~ Reset logs option (reset_logs) ..[resetlogs]
2 * Open databse command (command) .[alter database open resetlogs]
the final result is:
ORA-01139: Resetlogs option only valid after and incomplete database recovery.
I am not familiar with oracle db and is totally confused/frastrated now... Please kindly help.
Thank you very much
Freshman

Post restoration problem with itunes.

i just yesterday put a currupt file on my ipod. i took it to the apple store and they restored it. i connected the ipod to my usb port, and it updated my entire library to the ipod.
problem:
now i can't delete, add, or play any songs in the ipod link through itunes. so, basically, every song in the library is in the ipod and all i can do about it is edit them through the library. that isn't right. please help.
james
dell pc Windows XP

When restoring an iPod, it is restored to factory default settings and the iPod factory default preference is automatically update all songs and playlists with iTunes when connected.
Check Deleting songs or playlists from your iPod with instructions for changing your iPod preference setting to manually manage songs and playlists.

Migration assistant restore problem with time capsule

Hi People,
I have the weirdest of all problems. Let me explain what happend and you will be as amazed as I am now.
======
I have been using a 2TB time capsule for about a year and a half now. Every day for 18 months everything was being backupt. Everything smooth no problem.
My 27" iMac needed a fresh install at home because I have been upgrading from SL to Lion and thing got a bit odd. So this is what I did in a nut shell.
1. Bought a new 27" iMac Quad core with 12 Gb ram etc. (I bought it for my office)
2. At home started up the new iMac and the migration assisant asked me what I wanted.
3. Did a full restore from the TC and all my user data was restore to the new iMac!
=== Hurray so far, evrything worked liked it should.===
This was my test, now I was confident to erase my "old" iMac and do a full Lion reinstall and then use migration assisant to restore all files.
It worked with the new iMac so nothing to loose.
So I erased the new iMac, boxed it again and took it to the office.
Now It was time for my old iMac to be reinstalled.
=====
4. So I erased my "old" iMac.
5. Did a clean Lion install from DvD.
6. Did all software updates (as I had done with the new iMac).
7. started Migration Assistant
8. Pointed to the time capsule and did everything like the day before
9. Got an error message.
=====
***?? I tested this it should work. Now ALL my data is gone. All my movies, honeymoon, kids growing up, etc etc etc etc.
Everything gone gone gone!
So now I can browse to the TC and see the sparsebundle file. It is 1.5TB. I can show package contents and see the files, I can go into the "Bands" dir. and see a bunch of files. But I can not repair, mount, use disk utils with the sparsebundle.
The data must be in the 1.5 Tb file but I have no way of accessing it.
I need some good advice / help from someone because my whole family history is gone at this moment .

Woxxxxxx wrote:
My 27" iMac needed a fresh install at home because I have been upgrading from SL to Lion and thing got a bit odd.
That's usually the last thing to try. Depending on what was wrong, simply installing a fresh version of OSX would be likely to fix it. If not, finding and addressing the actual problem would probably be much better than starting with the "nuclear" option.
5. Did a clean Lion install from DvD.
6. Did all software updates (as I had done with the new iMac).
7. started Migration Assistant
It's much better to use Setup Assistant when your Mac first starts up after installing OSX, to prevent Problems after using Migration Assistant.
9. Got an error message.
Was that the "some backups cannot be opened" message? If so, try to repair them, per #A5 in Time Machine - Troubleshooting.

HT4859 Restore problem with replacement iPad

yes but.. the new device was running OS6.0 and the icloud storage was done with OS6.1 and therefore it would not restore to my new ipad. Now I've set it up as a new rather restored, and updated the OS. How can I now restore my stuff?

As you discovered, you can only restore a backup made on a device running the same or lower iOS version as the device your are restoring it to. Now that you've updated your new iPad, you can access your iCloud backup by going to Settings>General>Reset and tapping Erase All Content and Settings. This will erase the iPad and bring you back to the initial setup screens. Go though the setup and you will be given the option to Restore to iCloud Backup again.

Restore Problem with 5G 60GB

I bought a 5G 60GB iPod a few days ago, and it has been messing up since I first put songs on it. I have tried to do the 5 R's , but restoring isn't working for me. The other 4 I have been able to do again and again, but everytime I click "Restore" it starts, and I can see the little bar moving, but then it says "There was an error formatting the iPod." or "An error occurred updating or restoring iPod." I make the sure that the iPod is fully charged, and it has only been used with this computer, What Do I Do?!?!?!?!?!?!?!?!
iBook G4 Mac OS X (10.4.6)

Hello,
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
If does not work, try the following
Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater

Time Machine restore problem with network drive

Hi, I switched from PC to Mac. I bought a Lacie Network Space 2 (network hd) in an apple store (turns out it's NOT an apple store, it's an apple premium reseller according to the 90 days free telephone support guy, and apple's policy is then: you should have bought a 'time capsule' then.) That doesn't help me now. So I'm hoping some of you might have had this or similar trouble before. The Lacie drive is able to back up my macbook through time machine. It recognizes the drive and it does my backups on a time machine enable share on the hard drive. So I thought it worked like a charm. Until i wanted to go back to a previous date and restore all my data. I read you gotta start from the mac os install dvd and choose the restore option in utility. It recognizes the lacie harddrive. But when i want to connect to it it will say connection failed! I tried this over wifi (the hard drive connect to my linksys router with ethernet cable) and i tried this with the hard drive directly connected to the macbook with ethernet cable. It always finds the harddrive but when i want to connect to it to choose a previous date to restore, i can't even get there because it will say the connection failed. I'd really appreciate some help, because I tried to go on support pages and look up an answer, called apple, but can't really figure out what's wrong. So it can backup, it can restore single or multiple files in time machine, but it can't restore the whole OS when used with the install disc? Also made a dmg file with disk utility, but this one doesn't recognize the network drive. Finder does however. Any tips? Any at all, please?

Fototom wrote:
I had to mark a 'time machine' checkbox in the Lacie UI for it to be able to work as a time machine drive. So the backups work fine without special terminal commands. It's just weird that it won't restore the full OS back when started up with the install DVD.
Whatever the +LaCie UI+ is, that's probably why you can't do the full restore. That may be doing the equivalent of the Terminal command, to "fool" Time Machine into thinking it's backing-up to a supported destination. But you can't do that when booted from your SL Install disc, so Time Machine can't find the network drive.
I tried the option during Setup Assistant to transfer data earlier, but it won't recognize the drive at that time.
Yes, that's likely for the same reason.
BUT I didn't know about *migration manager*. So the option of installing mac osx again and then creating another user and using the migration assistant, that DOES recognize the time machine backups, will surely work.
Never say "surely" until you know
It would be nice to skip the extra step of having to install the OS first, but this will definitely be a valid option to restore. So for now i'll mark this item solved.
Let us know how it turns out.
If anyone has even a speedier, better option to backup and restore a total disc image (or time machine backup), please let me know.
The time involved is probably about the same; it's just in two steps instead of one.
And there's only one step if you use a "supported" destination: Disks that can be used with Time Machine.

IPad 2 restore problem with strange text

Hi,
I got a brand new iPad 2 CDMA, after unpacking and turning on the device did not work and I get iTune logo. So I decided to restore it but failed. Get strange output text on the screen as shown down:
switched to DFU mode but didnt work also at the end of all my tryes to restore I get errors like 1604, 1601 and so on.
PS: i am using iOS 4.3.3
Hope some can help me

iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

ICloud Restore Problem with a new Device

Hi I just get my new iphone 4S.
Now I have an error at the Restore-Process from iCloude.
Original Message:
Der iTunes Store kann Ihre Anforderung nicht bearbeiten. Einer Ihrer bestellten Artikel ist nicht in dem mit Ihrer Apple ID assoziierten Land verfügbar.
Means that not all apps are now on my device, some are loading for ever ... and trying to continous gives me the message that not all my apps are from the country where I live.
What can I do?

yes I did
delete the apps that are not installed completly (you see it at the bottom of every app) - after you installed the "correct" app, the restart works ...
did it also work for you?

HT1766 backup restore problem with itouch

my computer crashed so i lost my itouch backup. i connected the itouch to a new computer, to update the iOS. it asked me to unlock by itouch, which i did successfully on the device. all seemed to go well except last step on computer asked for password, didn't work? what do i do now?? thanks!

new to this but..... after going through about 10 min of backup and messages that indicated it was being successful, it asked me for a password to finish the process, of course i entered my itouch (4 number) password and it said it was incorrect. i had just used it to unlock the itouch at the beginning when it asked me to. so it doesn't make sense? additional info. the itouch is three years old and the first thing it asked before starting was to update the iOS which it seems to done sucessfully ie the home screen is new.

Major Stopping/Skipping Problem With 30G Photo iPod

Hi all. I'll try to give the short version of my major iPod problems I've been having. It's been going on for a couple months straight now.
The first thing that started happening was, in the middle of playing a song, it would freeze, and then start skipping through of the rest of the tracks on that playlist or album. It would sometimes make a "whirring" sound when going from track to track without playing them. Sometimes, this process would start instead when trying to manually skip from one song to another...it would just start to skip through tracks. It had to be restarted a bunch of times, and none of these problems had been present in the 2 or so years previous I owned it. Eventually, it showed an "unhappy face" and nothing else could be done.
I brought it back to Best Buy, where I bought it, as it was still under warranty for another year. They sent the iPod back to Apple for repairs. The "repaired" iPod was back in my hands in about 3 weeks, and for a week or so worked perfectly. Then, it started having the skipping tracks problem again.
Not long there after, it started having more serious problems. It needed to be resetted very frequently. The skipping of tracks, the first warning sign, became the least of it's problems. It needed to be completely restored. The first time it was restored, it got through about 600-1000 of the 5800 songs on it, then stopped and said the restore failed.
Other times, it showed the dreaded "1418" message. Other times it had messages like these:
Attempting to copy to the disk “Andrew’s iPod” failed. An unknown error occurred (-69).
The iPod “Andrew’s iPod” cannot be synced. The disk could not be read from or written to.
The iPod “Andrew’s iPod” cannot be synced. The required file cannot be found.
Eventually, it synced correctly. But the problems continued, and over the course of two weeks it had to be completely restored about 3 or 4 times, although it would then work again perfectly fine for, like, an hour.
So I took it back in again. This time, Best Buy told me that I would be quickly sent back a "Refurb" unit (a refurbished iPod that someone else had returned, I guess and had then been fixed or what have you.)
After a few days, I got the refurb unit. It's not my old iPod, I could tell just by looking at the front and back. And, for about 2 weeks, it worked absolutely perfectly. It reloaded like a charm, and played completely fine. The battery life seemed a little iffy, but nothing crazy.
Then, yesterday, this iPod that *is not* the same iPod I returned as far as I can tell, is having THE EXACT SAME PROBLEM. Yesterday, in the middle of a song that I had played many times before, it froze, stopped, and started skipping songs. It needed to be reset, what else is new. So, I did, and got the "unhappy face" with the address of iPod support once again.
I'm really confused. What is the problem here? When I had my first unit returned, I figured perhaps the problem hadn't been addressed. But this doesn't even appear to be the same unit.
Could there be a problem with iTunes 7.1.1 with my iPod? For what it's worth, I followed the advice found online to try to find corrupted music files, and can't find any. When it had restore problems with the last unit, I checked to see if it was stopping on any particular song, and it was different every time. Even so, I erased those songs just in case.
Also, when it freezes and stops now (and with the old unit, for that matter) it was never the same song. And it was almost always on a song that had already been played many times, perfectly fine, many times before, and recently to boot. I've also played through almost every song through iTunes over the last couple months to check for any obvious problems, and never found any.
With over 5750 songs on my iPod, I don't know how I can possibly know with complete certainty if there's anything with a problem amongst them, although completely erasing my iPod library that until 2 months ago never had a problem is kind of a worst case scenario.
What on earth could be wrong with my iPod? It's currently plugged into an outlet, vacillating between the Apple symbol and the "unhappy face." Anyone have ANY ideas?!?!?

I wondered what a 'photo' iPod was. This forum is for the 5G video. I don't know how long an iPod is supposed to last. I think it is based on use and how roughly it is handled if it is a hard-drive model.
Maybe time for a new machine?

Restore problem with iiPhone

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