Restore pse 12 and premiere elements 12 for WIN-PC i.
I've lost my copies of Photoshop Elements and Premiere Elements for WIN PC, in a disk crash.
The adobe site that I visited does not have download copies in English.
Looking for help!
Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
Photoshop Camera Raw 8.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Looking at the the output of the Mac Terminal app, it shows:
... hdiutil: attach failed - no mountable file systems
Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks
Similar Messages
-
How do I update PSE 12 and Premiere Elements 12 for ACR 8.5?
I tried posting this earlier, got no responses. Recap as follows:
using an iMac with OSX 10.9.4
From PSE12, used the "updates" pull-down menu, Adobe Application Manager (AAM) starts and indicates that there is an update available for both PSE and Premiere 12. When update is selected, AAM shows:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error lot file read as follows:
Photoshop Camera Raw 8.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
When using the Terminal application to open the updater, I get the following response:
/Applications/Utilities/Adobe\ Application\ Manager/core/Adobe\ Application\ Manager.app/Contents/MacOS/PDApp ; exit;
2014-08-08 15:12:50.590 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-08-08 15:12:50.591 PDApp[840:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
2014-08-08 15:12:57.012 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
hdiutil: attach failed - no mountable file systems
logout
[Process completed]
Any guidance on updating to ACR 8.5 would be appreciated.Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
Photoshop Camera Raw 8.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Looking at the the output of the Mac Terminal app, it shows:
... hdiutil: attach failed - no mountable file systems
Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks -
Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to proceed.
Hi there
Please check with your credit card issuer to see why payment is not being approved. When this is resolved you should be able to place a new order.
Thanks
Bev -
I got photoshop elements 13 and premiere elements 13 for christmas for my Mac Book Pro but it does not have a disk drive can I use the ss# to download this online? How do I do this?
Download from
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
Install then enter your serial number when prompted. -
How do I download photoshop elements 13 and premiere elements 13 for 64 bit operating system
How do I download photoshop elements 13 and premiere elements 13 for 64 bit operating system
Just download it. It will recognize your system is 64 bit and install the proper files.
-
Ich habe PSE 12 und Premiere Elements 12 neu installiert und erhalte beim Start die Meldung, Adobe PSE 12 bzw. Premiere Elements 12 Organhizer funktioniere nicht mehr, und ich solle das Programm schliessen. Was kann ich tun?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Trade PS and Premiere elements 13 for elements 12
hi. i want to trade my Premiere and PS elements 13 to elements 12 becaus i have started some projekts with a friend and he cannot open my projekt files, he got adobe pro pack (i think) and it dosesnt support elements 13 files.
i cannot downgrade my software and am hoping someone would like to trade.lejan
Please consider the details of the Adobe Transfer of Product License.
Transfer an Adobe product license
Without further information, I would think - if your friend has some version of Premiere Pro, it is highly likely that this friend is not going to be able to open a project file from either Premiere Elements version 12 or 13 in Premiere Pro. And, what is the computer operating system that you have versus what the friend has?
You need to get more information - attempting to go through the paces of Adobe Product License with a swap of programs does not seem to be the answer.
Please review and consider.
ATR -
Can you run PSE 8 and PSE 12 (with premiere elements 12) on same computer?
Can you have both programs, PSE 8 and PSE 12 (and premiere elements 12) on the same computer without compatibility issues?
Yes.
-
Any reduced rates to upgrade to CS6 Extended from PSE 12 and Premiere Elements12?
Any reduced rates to upgrade to CS6 Extended from PSE 12 and Premiere Elements12?
I currently use LR 4 and 5 and PSE 12 and Premiere Elements 12 and wish to upgrade to CS6 Extended,
any reduced rates available? Private usage.
Please let me know
Thanks
EmileNo. The CS products and Elements products are completely unrelated and I'm not awre of any specific discounts. And even if there were, they would be insignificant, given the low price of the Elements products.
Mylenium -
How can I make a folder structure for both PSE and Premiere Elements?
I have recently bought bundled PSE 10 and Prem Elements 10 ... (but have been using PSE6 for years)
I have lots of jpeg photos on an external drive in folders with a heirarchical structure eg. Pictures ... Friends ... 2011 ... 2011_12_02_Margate_seagulls.jpg I also have loads of photos that are simply there waiting to be sorted and are in their native format e.g PIC_6120.jpg Additionally I have .MOV files dumped from my JVC standard def camera some of which are custom named, others are left as is. I now own a hi-def lumix which takes great jpgs and also video MTS files. After lots of searching on the net for the best way to get all this organised I am at a standstill. I feel that I need an external folder system (ie one that does not rely 100% on adobe and its categotries and tags) because I have had catastropic losses when using earlier photoshop progs. I also see the benefit of using tags. So...
Is there a simple (and best) way to order my photos and hi-def video while taking into account content I already have shot/videod? I am happy to hear reasons and see examples why I should trust PSE/Prem E - but I would also like to see if it makes sense to use folders. Ideally i would love a practical folder structuring method that incorporates both video and still content. I have posted here because it is important I organise my video better and have a flexible system that allows for drafts and reworking my Hi-def content.
I have tried to find the info but it is so piecemeal and I have faith in the people on here ... Any links and advice would be much appreciatedIn generic terms there are three methods of filing just about anything:
Structured by event
Structured by type
Unstructured
Event might be occasion or date or a specific project. For this type of structure you would store all your assets related to that event, regardless of whether it is still, image or audio, in one place.
Type would typically be by the type of asset. All your videos in one place, stills in another, audio in another etc... In business for example in the eighties (when personal computing became prevalent in the workplace) staff would religiously have all their word processor documents in one place, spreadsheets in another, powerpoints in yet another etc.... Dreadfully inefficient.
Unstructured would be a case of storing things wherever you liked and accessing them via tags or albums - but you've said you want to avoid this.
Personally I let the application store things according to the defaults for the different import types but then tag them. Essentially I follow the 'unstructured' style. For anything major I create a project directory and move all the project assets into it (i.e. selective structure by event).
If you search the Tips & Tricks forum I think Bill Hunt (who does this stuff for a living) describes his structured folder flow in great detail.
Cheers,
Neale
Insanity is hereditary, you get it from your children -
Which files need installation for Photoshop and Premiere Elements 9
In the list of files for download for the Photoshop and Premiere Elements 9 Plus package that I just purchased,
(Windows 7) there is a single "Premiere Content ALL" file of ~4.2GB. There are also 6 files called "Premiere
Content 1" (and 2 2nd 3), and "Premiere Content 1 HD" (and 2 and 3).
After smooth installs of the PSE and PRE programs proper, in doing the install of the "Premiere Content ALL"
file, it seems like the "Content 1-3 and 1-3 HD" files were included in it (judging by the file nmes flashing on
the screen during the install, and in poking around in the install directory).
What I would like to know is: are the 6 Content 1-3 and 1-3 HD file included in the Content ALL file, and if so,
are they at the same revision level as what's in the Content ALL file.
I don't want to just try installing the individual Content files over the ALL file install, as that might well screw
something or other up.
I tried getting an answer to this on the phone with Adobe support, but could not get an unambiguous answer
from either of the two support people I spoke to.
Any help would be appreciated.
Thanks ...
/kimThanks for the reply. The real question though was/is are ALL the files contained in the 6 separate content archive files
(Content 1, Content 2, Content 3, Content HD 1, Content HD 2, and Content HD 3) also contained in the single archive
file called Content ALL?
Since I was unable to get a definitive answer to that question, I went ahead and downloaded all 7 of the Content archive
files, extracted all of the archived files in the *.7z files and compared the timestamps and sizes of the files in the 6 individual archives to the timestamps and sizes of the files from the "ALL" archive. The files within the 6 archives matched those
in the ALL archive.
And since the sizes of all 7 *.exe files are identical, I suspect they are all the same and simply invoke an unarchiver
for their respective 7z file, using their own filename as the argument to the builtin program.
The overall result is that I have verified to my own satisfaction that the contents of the 6 individual Content XX files
*are* contained within the single Content ALL file.
It would have been NICE if Adobe had bothered to TELL their customers that, so they wouldn't spend twice the time in
downloading 6 unnecessary files which in reality just duplicate the ALL file. Plus in my case, spending an hour or
two verifying that the contents of the 6 files were also in the ALL file. Sheesh.
C'est la vie ... -
Troubles downloading my adobe photoshop elements 11 and adobe premiere elements 11 for mac os
no dvd drive trying to download my adobe photoshop elements 11 and adobe premiere elements 11 for mac os
You can download thru the following web pages:
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html -
Buy additional license for elements and premiere elements 8 bundle?
Can I buy an additional license for my Elements 8 and Premiere elements 8 bundle or do I have to buy a whole new package?
I just purchased this bundle and even before I got home my teen daughter had it loaded on her laptop. I wanted to load it on my laptop and my main computer.
If I can buy a license how do I do that?
Thanks for any help
JaniceIf both your daugther and you need to work on elements products, then I would sugesst you to buy a new serial number.
You dont necessarily need to buy a PEPE bundle again, say if you daugther if just using PSE and you need to use PSE and PRE both, then you need to buy a serial number only for PSE as PRE anyway you are using only on 2 machines.
For buying a new serial number, what you can do if just install PSE and PRE on you laptop with the current serial number you are having. When prompted that this serial number is already used on two machines, then click on the link to buy a new serial number on the same screen. Until then, i believe you are safe because that means may be your daugther is just using PRE and you just PSE or vice versa.
Hope this helps.
Regards,
Ankush -
My serial number for adobe photoshop elements 12 and premiere elements 12 does not work
My serial number for adobe photoshop elements 12 and premiere elements 12 does not work. On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9. I have purchased those products in the past, but just recently upgraded to elements 12. I can use the the photoshop organizer, but can't open the photoshop editor.
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
I bought the bundle with adobe photoshop elements 12 and adobe premiere elements 12 for my new MacBook Air. I was told that not having a CD drive wouldn't be a problem for the download, but I can't figure out how to download them without being able to use the CDs from the package. I was told I can download Photoshop and enter the product key but its not working for me since I have no idea what I should be doing, please help!
Thanks!Hi,
Please download Photoshop & Premiere Elements Trial from this LINK:
http://www.adobe.com/downloads.html
after installation activate products with the respective serial number.
Thanks
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