Restore purchase asking me to buy again?

I have a game that had to be unlocked as an IAP. So I own the game itself, not a bunch of useless in-app crap.
The problem is that when I click "Restore", it asks me to buy the game again. Am I just going to have to pay again and go back to my invoices and get reimbursed?

Check your store id. match works with your store id and if you are signed into a different store id than what you purchased match with then you will not be able to see your match.
If that didn't work then restart everything and see if that helps.
If that don't work then contact apple.

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Album bought on iTunes store and the store asks me to buy again

Hi all,
I bought the album "Queen Forever Deluxe version" with my Mac. All went fine and the Mac downloaded all the tracks, but something went wrong... the Album is still in "BUY THIS ALBUM" state (or something like that, I have iTunes in italian).
Now, if I go back to iTunes Store with my Mac and I go to that Album, I see that the songs have the "Play" button on the right, but the Album has the "BUY IT" button underneath.
For this reason (I think) if I go on the Store with all of my devices (iPod, iPad, iPhone) I can't download the songs and the complete album by I should buy it again.
I got the invoice for this album and it's in my "purchased" list int my iTunes account.
What can I do? I wrote to the support but I still didn't get an answer.

Whether you can redownload music depends upon what country that you are in (and if you've changed countries since buying it ; it also depends upon the rights-holder not removing it from the store - you shouldn't rely on being able to redownload any item) - if you can redownload music then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.
If music shows there but not that album, then check to see if you've hidden it : iTunes Store: Hiding and unhiding purchases . If the tracks have 'play' against them in the store that means that you have them in the Music section of that computer's library - they therefore won't show for redownloading on that computer.
If you are in a country where music can be redownloaded (and you haven't hidden the album) then it should also show in the Purchased tabs in the iTunes Store apps on your iPad, iPod (if it's an iPod Touch) and iPhone for downloading on them.

Problem: IAP Product is unable to restore, Paid app has to buy again after reserving app name

I face to 2 problems with my app after reserving app name for published app.
1. IAP
I published my WP8 apps ~1 year ago (we didn't have to reserve app name at this time).
Recently, I reserved an app name (same with published app) and published app. After that, our customers feedback that they're not able to restore IAP product that already bought. I tried with my personal account and it's true. It's strange that this
only happen on Windows Phone 8.1 OS. It's still be ok to restore IAP on Windows Phone 8 OS.
2. Paid app
Same situation above, after reserving app name for published app and release an update. This app is unable to download on both Windows Phone 8 & 8.1 OS for users who already bought. Please check error message below. I tried to restart the device but
problem still occur.
Both 2 problems become serious for us because our customers who purchased IAP product and paid app think we're cheating them.
I tried to contact to WP Support but they're investing for 1 week and now there is no answer for me.
I really need someone here could support us to roll back our apps to the stage that before I reserving an app name or fix it ASAP for us.

I'm also experiencing the same issue for my paid (with trial) app and it's becoming a serious problem for my users. I have an open ticket with Support for a month now and the case is still under investigation with the root cause not established yet. Interestingly,
the issue also started right after assigning a reserved app name.
Ocean68, by any chance, did you ever offer your paid app for free in the past? Just trying to see if there's a correlation here. Thanks.

Hi, I have problemas with downloading my product. Many times I try and always ask me to buy again. the page is not working or what

I cannot download the program, I boght it three times but is always the same, when I try to download does not do anything. I could do it whit photoshop but not working in ligthroom

Try downloading from here:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If your purchase has gone through then you should have received an e-mail with your serial number. You can use it to activate the trial version. When the trial screen appears, simply indicate that you have a serial number. If you still have problems downloading, try using a different web browser.

I already bought the audio book and when I would like to download to my iPod its asked me to buy again I put yes to times and its charged to my bank account , why i have to pay again?t

Why I can not download audio book to my iPod after I paid for in my iPhone .

Audiobooks can currently only be downloaded once - if you want to put it on a different device then you should have copied it from your iPhone to your computer's iTunes via File > Transfer Purchases and then synced it to the iPod.

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

Make sure you have signed in with correct email address
Sign in, Sign out | Creative Cloud desktop app
If it is correct, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later

I downloaded Guitarist's Reference Pro when it was free one day and now the file is missing, so I try to download it again, but now it's charging me money. What happened to 'Restore Purchases'??

I thought that if you bought a product under a certain name, and you needed to buy the same product again, you should be able to get back the same product without having to pay more. I thought that that was the concept of 'Restore Purchases'. So why is the iTunes store charging me now?

Open itunes store, click Purchased, under Quick Links

Asking to buy again for previously bought application and Music.

I used to "Touch Hocky" from FS5, but after IOS6 upgrade asking me to upgrade and on click asking me to pay $1.99 again. Can't understand why I have to pay twice for same application. Same happened with one of my music, it was bought 2 years back. Attching the screeenshot. Is there anyway, I can see all my purchase items. Who to contact to reolve this type of issues ?

RRAF wrote:
... Do I need to buy again for my ipad,..
Yes.
You need to purchase the iPad Version.

Downloading purchased apps/music without having to "Buy" again.

Upgraded my iPad2 to iOS 5.0.1 and lost all apps/music. Found them on iTunes Store but when I try to "Download All" I am asked to "Buy" again. Don't want to do that. Any suggestions?

The following article explains how to download past purchases from the App Store, iBook Store, and iTunes Store:
http://support.apple.com/kb/HT2519
If you are unable to redownload your past purchases using this feature, you may wish to contact iTunes Store Customer Support via http://itunes.apple.com/WebObjects/MZStore.woa/wa/gotoiTunesSupport
They might be able to help.

Hello that is able to separate an apple icloud account My IMEI. I buy a Used iphone ios 7.1.1 5c but after restore it asks me iCloud account.I have no contact with the seller. thank you for your reply.

Hello
that is able to separate an apple icloud account My IMEI *******.
I buy a Used iphone 5c ios 7.1.1 but after restore it asks me iCloud account.
I have no contact with the seller.
thank you for your reply
<Edited by Host>

The iPhone has Activation Lock and will require you to have the previous owner's Apple ID and password or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards.

HT4913 Hi, I was trying add a second computer on iTunes Match. I was signed into both machines with a single ID which already has iTunes Match. When I selected iTunes match, it asked me to buy it again rather than add. Now I've got it on neither machine-

Hi, I was trying add a second computer on iTunes Match.
I was signed into iTunes on both machines with a single ID which already has iTunes Match from the primary machine. When I selected iTunes match on the second, it asked me to subscribe to it again rather than add.
To try to fix this, I signed out of the primary machine and so i was only in the second computer. This didnt work and when i tried to log back into Match on the primary machine it has the same problem now, asking me to buy iTunes Match when I already have it!
Now I've got it on neither machine- can someone please help!!
Cheers,

wandererny wrote:
Only one library can be matched at a time. If you continue, the other iTunes Match session will be stopped and this computer's library will be matched instead.
Hi,
You often get this message when match thinks that you already have a match in progess on another computer.
If you are happy that all your music is on your new hard drive (or if it is only in the cloud), you should select "this computer".
Jim

I have just purchased exportPDF and every time I try and export a PDF it keeps asking me to pay again!!!!

I have just purchased ExportDPF and every time I try and export a PDF it keeps asking me to pay again!!!!

Hi markw14322597,
I've just checked your account: Your subscription order is still pending, which is why you're unable to log in and use your subscription just yet.
It can take 24-48 hours for an order to process, but once it does you'll be able to log in and convert files.
Best,
Sara

HT201250 When I have completed the restore process , the computer asks me to restart , I have done this but it just cycles around for 15 minutes and asks me to restart again . What's the next step after this ?

When I have completed the restore process , the computer asks me to restart the computer. When I do there it cycles for 15 minutes and then asks me to restart again. What should I do next ?

See #E8 in Time Machine - Troubleshooting.
Also . . . an update was released the other day, to fix some sort of restore problem (we don't know just what). Run Software Update or download it from here: http://support.apple.com/kb/DL1505

Since I upgraded I can't edit my files - keepts asking me to buy the service which I already purchased

Since I upgraded I can't edit my files - keepts asking me to buy the service which I already purchased

Hi teresaf31018510,
Could you please share the screenshot of the error message that appears when you try to edit PDFs.
Also, let me know if you have purchased license or subscription for Acrobat DC version.
Hope to hear from you.
Regards,
Anubha

Restore purchase asking me to buy again?

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