Restore stalled, what do i do? Disconnect my phone?
Restore stalled - should I disconnect my phone?
Hey- just went through something similar - and I'm sorry I don't have the perfect answer... bc mine did what you are saying except my itunes did recognize that "an iphone" was connected and so it suggested that I do a recovery-mode restore on it and then I did a back up restore via itunes to get my most recent back up transferred to my iphone, and then it finally listed my phone as "xxx's iphone" in itunes.... here's the link I used: http://www.copytrans.net/blog/how-to-restore-iphone-after-updating-to-ios-7/ and I also used: http://support.apple.com/kb/HT1808
I think what you are saying is that itunes doesn't even recognize that your iphone is plugged in - so you can't start the recovery process? I DO know that in the hours of me muddling through the internet - googling this issue - that I did see other posts of those who plugged into itunes, and it didn't recognize their iphone, but they DID have suggestions on how to deal with the problem... while I don't have "the" solution, I wanted you to know I did see an answer out there - just skimmed past it as I was searching for mine... sorry I don't remember good luck!
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The article below may be able to help you with this.
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See Here...
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When I go to restore my phone; is there any way to pick what you want back on your phone or do you have to get everything backed up?
Thank you. I was afraid of that. I backed up from iCloud. I looked at the iTunes one - it had four different ones on there; was hoping I could see because my grandson's phone was redone last year (his mom messed it up then) and didn't know anything was backed up to iTunes. He lost a lot of stuff that time. I'm just trying to get his phone back to par after someone changed his passcode on him as a joke and forgot what they changed it to a few days ago. They should change it so one could go in and pick what they want or don't want. Thank you again for your time. I do appreciate it.
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