Restore to 3.1.2?

Apple.
Many users including myself are having major issues with the 3.1.3 firmware, and as an added bonus, it is impossible for us to restore to 3.1.2 to fix the issues. Could you please add an update or something similar to give us the feature to downgrade to 3.1.2, so that we can use something stable while you come up with a fix.
Thanks

tomkarl wrote:
AT&T is going to check the towers. (I'm sure that'll solve the problem).
Check them yourself by putting the phone into test mode.
Dial
3
0
0
1
1
2
3
4
5
I have done it that way as the forum has problems with the * key so its a long string of characters before you press Call.
If you get call failed, then you haven't entered the string correctly.
In the top LH corner of the screen you will see the received RF strength in dBm - it should be between 80 and 120. Its where the bars normally sit.
Let us know what it is in your workplace.
Pressing Home returns the phone to normal.

Similar Messages

System Image Restore in Window 8.1

I have not been able to find a data migration application that works at cloning a Windows 8.1 hard drive to a new SSD. With that in mind I want to go about moving the contents, data and operating system from my working C: to a new SSD. I want
to go about it as if I have backed up my system, my C: drive has failed so I need to install a new drive and restore my data and operating system to the new drive. I can't seem to find any simple (this should be simple) straight forward way to do this
nor can I find any form of written instruction on how to go about this.
I would love to have someone articulate this. As it stands I have a fully operational intact C drive. I have completed a disk image to a second separate hard drive. I now want to restore that content to a third (SSD ) drive.
Where do I begin?

There is a system backup tool called System Image Backup, follow these steps to conduct this:
Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
Enter File History in the search box, tap or click File History, and then click System Image Backup at the left part.
See the screenshot as below, you can backup it on local machine or a DVD or a network share folder:
Besides, I need to point out that this backup method will generate a vhd file, if you want to restore the system you need an DVD installation midia.
You cannot just restore a vhd file directly to the hard drive.
regards
v-yamliu

How to restore playlists and ratings after hard drive format

Several people have reported problems restoring paylists and ratings after reformating a hard drive. Here is what worked for me and what did not.
I had to reformat my hard drive. Before doing that I exported my playlists from itunes to another hard drive as an xml file. I also copied the folder with all my songs to another drive. (Also of course had it backed up on DVDs.)Then I copied the itunes library files (see url http://docs.info.apple.com/article.html?artnum=93732) to anoher drive.
After reformating my hard drive and installing the lastest verion of ITunes, I copied the actual songs back into a subfolder in my music folder. I then told iTunes to import the subfolder with the actual music. That resulted in a restored library that lacked playlists and ratings.
Don't do this
I purchased Anapod ($30.00) because its web page said (http://www.redchairsoftware.com/anapod/):
"Anapod CopyGear is an easy-to-use, compact utility for copying music tracks, playlists, podcasts, photos, and videos from your iPod back to your PC."
Well, I did transfer 104 playlists back to my iTunes library through the Anapod backup function. However, the transfer also put more than 20 gigs of duplicate songs into the library. All of the songs listed in the playlists were duplicated in iTunes. I could find no way in Anapod to simply copy the ratings and the playlists. Anapod documentation was outdated. For example the online help pages said that playlists could not be backed up. This was confusing because I had just done that.
"In a future release we will be adding the ability to backup your iPod playlists. This will allow you to generate backup files of your iPod playlists on the computer. These files will not be usable on your computer though. They can only be used to restore playlists at a later time on your iPod (assuming it still carries all the audio files referred to in that playlist)." This text is from url http://www.redchairsoftware.com/anapod/support/tome/tx2pc.php#5.1.2
I sent requests to Anapod for help today, but they have not been answered yet. Docs truly did not seem to help. Would have been good if there was a pdf file rather than just an online help html file that seemed outdated.
This worked for me:
I ended up having iTunes wipe out the entire library because of all the dups Anapod made. (Made sure that iTunes only wiped out library and did not delete actual songs from hard drive. Then I had iTunes import my subfolder with songs again. That brought me back to where I was before wasting money and much time on Anapod.
After I had my iTunes library up (without ratings and playlists and after finding Anapod did not meet my needs.
1. I imported the xml file to which I had exported playlists before reformating hard drive. That gave me the playlists back although an error message said some items not copied because the music tracks listed in playlists were not in my iTunes library. --Possibly I deleted songs after playlists were downloaded some time ago to iPod. Importing the xml file is probably not necessary because of what I did below.
2. Quit iTunes
3. Because my song ratings were still missing, I then moved the iTunes library files made by the new version of iTunes into a different folder.
4. Then I put my old version 4 library files into the place where the library files should be.
5. Then I crossed my fingers and restarted iTunes. It took awhile to start and said it was updating my library files. Now I have back most or all of my playlists and ratings.
If problems develop, I will probably wipe out iTunes library and use Anapod to move everything from my iPod into a folder and tell iTunes to import that folder. That approach might avoid the dups that Anapod makes when restoring playlists to iTunes.
So my message is keep your actual songs backed up somewhere (such as DVD's and anotehr hard drive) and keep a duplicate copy of your library files somewhere not on your hard drive. With these items you should be able to restore iTunes library to its former status.
Sorry for the length of this message. Hope it helps someone.

The simple version of above:
iTunes Files to Backup (anytime you make additions or changes to the Music or Library that you want to retain)
1) All music files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
3) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
4) Any XML playlist files created for Playlist retention
5) The two iTunes.pref files (optional)
-- C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
6) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”

Trouble backing up and restoring voice memos

I tried to save my voice memos from my iphone 5s to my (pc) computer. I successfully did this one month ago, I created a backup of my iphone and then synced the iphone with the computer. Now a month later I am trying to do this again with the new voice memos. I plugged my iphone in and made a backup and then tried to sync the phone. When I tried to sync, itunes told me that my iphone is synced to another itunes library. (not true, I last synced it to this same library on this same computer!) Since I had just made a backup, I figured it should be safe to sync (which means erasing the phone, because itunes claims that my phone is synced to another computer), and then restore from the backup I just made. I did this, and everything was restored except the voice memos. There are only voice memos from the last month, and nothing previous to that. (also strange, there are two of each voice memo!) When I use 3rd party software to see what is contained in the backup, it says there are 300 voice memos. However, when I restore from this same backup, there is only a small portion of that. Why is this happening? How do I get my voice memos back? I could buy the third party software to extract all the voice memos, but these files don't contain the names I gave them, only a numeric code containing the date and time they were made. This isn't very useful. I want the voice memos back on my phone, with their names intact.
Also, for whatever reason, when I last tried to sync my phone a month ago, apparently it didn't actually put the voice memos into my itunes folder on my computer, so even though I thought that voice memos from before a month ago should be safely saved on my computer in itunes, they actually aren't. This means I have lost ALL my voice memos except for the last month. please help!!! I am just trying to make a second copy of my voice memos on my computer to keep them safely backed up, but every time I do this it ends up deleting the original copy! There must be some way to do this, and to retrieve the voice memos I know are contained in the backup.

anyone? help please?

HT1351 Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Sorry, I meant the letters look "faded" not faed.

IMac running 10.7.3 stuck on rainbow wheel right after desktop launches and google chrome trying to restore a previous browsing session

Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks.

Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks.

When I login, all of my desktop items are gone, the "Finder" icon is bouncing and a message asking to restore windows is blinking but unresponsive. I can't exit out of it. What do I do? I've tried force quitting, and it doesn't get rid of it.

When I login, all of my desktop items are gone, the "Finder" icon is bouncing and a message asking to restore windows is blinking but unresponsive. I can't exit out of it. What do I do? I've tried force quitting, and it doesn't get rid of this message. When I login to my husband's account, this message does not appear.

Hey sunnyday7!
Here is an article that can help you address this issue:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Additional Information
OS X automatically relaunches the Finder when it is quit. If the Finder is unresponsive, use Force Quit to relaunch it. Select Finder in the Force Quit Window or Dock, then click Relaunch.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I am trying to restore my catalog having previously done a back up to an external hard drive and subsequently an incremental backup. I am using Photoshop Elements 11 and the only option given in the restore procedure is to open a .tly file.

I have done this but now the restore function is asking for yet another file, which i assume to be the original back up, but that is the only .tly file since the only other relevant file appears to be called catalog.buc but that is just not visible when using the restore function? How do I continue from here with this restoration of my catalog?

Martin_Had a écrit:
Thank you Andaleeb. I appear to have an old backup of a year ago, and a more recent full back up plus an incremental backup.
Regrettably I don't really understand what is going on because firstly the restore does not complete its cycle so I cannot see what that backup file contains and secondly all I have read would suggest that the .tly file is the full backup and the catalog.buc file is the incremental backup. For the present, the catalog shows the photos for 2014 which makes me think I might have backed from the old back up file.
I am minded to create another catalog and try again.
Any views on what I can do?
A backup (full or incremental) is a folder, not a file. It contains renamed pictures file copies as well a copies of the files and subfolders of the original catalog. The catalog.buc is a renamed copy of the database of your original catalog while the backup.tly. That backup.tly file contains the information to restore the renamed pictures where you decide, the original location or a new custom one. You can't do anything with the backup yourself, only the restore process can do the job if it finds the backup.tly file. In the case of an incremental backup, you have to tell the restore process where to find the incremental backup folder; it finds the backup.tly file in that folder and finds what is to restore there; then it asks you for the previous backup folder (in your case the full backup); you then browse to that full backup folder so that the restore process can find find the backup.tly there; the restore then deals with the rest of the files to restore.

I want to Sync my iPhone 4 to iTunes however I get an error message from iTunes each time I connect the phone to the PC saying that I should restore to factory settings. Frustrating because it's already annoying enough that I can't drag and drop mp3's!!!

I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

How do I stop FF from restoring previous session, I've already played with all the options I can find but nothing stops it unless I delete history each time.

Recently, FF has started opening my last tabs when I start a fresh session. I have already checked to make sure that none of the applicable settings are enabled, such as under Options->General: When FF starts "SHOW MY HOMEPAGE" is selected. But for some reason, it opens my last session. The only way I've been able to get it to stop doing this is by having it delete my browsing history after I close the session. I don't want this since I often use my history to re-find information I need for class research. I have made certain that all my settings are the same from before FF started doing this. It only started doing this after the computer was turned off for a long weekend.
I've already searched through the Mozilla help pages and all I can find is how to restore the previous session or similar. I don't want to restore my previous session, I want it to stop restoring my previous session without having to delete my browsing history each time.

Using the instructions here:
http://kb.mozillazine.org/Session_Restore#Disabling_crash_recovery
I was able to turn off that feature entirely without having to create a new profile.

Firefox 4 initially worked fine, but after a back-up and restoration (now on a hybrid disk) it cannot find the bookmarks and crashes when I attempt to open the HTML file

I installed Firefox 4 on my 2010 13" MBP, standard configuration. It worked fine except that it didn't recognize any of the add-ons I was using and, to be frank, I don't like the interface as much as v.3. But ...
Then I backed up the entire HD, wiped the HD, removed it and replaced it with a Seagate hybrid HD. I then booted from the b/u and installed the entire HD contents on the new hybrid HD. Everything runs fine except for one thing -- Firefox 4 now will not recognize my bookmarks.
I tried reinstalling FF4 but this made no difference.
I did the b/u and restoration with Carbon Copy Cloner which I have used successfully for many b/u and restore operations on this and the white MB I previously owned.
Uh oh! I just tried to save a new bookmark (of this page) and it did not save -- or at least, it did not show in the "Show all Bookmarks" pane.
HOWEVER, when I start typing in a URL, it FF4 comes up with the completed URL in a flash. e.g. I typed "wiz" and FF4 showed me the completed URL (which should be in my Toolbar bookmarks and which I visit t least once daily).
Kind regards
Geoffrey Heard
Business & Environment Writer, Editor, Publisher
The Worsley Press

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Time machine won't back up since I have restored from time machine following hard drive replacement. I am being told there is not enough space, however the back up is less than the hard drive size

We recently had the hard drive replaced on our Mac as part of Apple's replacement programme. Prior to sending it off for repair we did a final Time Machine back up, which was completed successfully. SInce getting the computer back we restored everything from the backup disk using Time Machine, which all worked fine, however now we are having problems with it completing regular backups. We receive a message each time telling up that the backup disk doesn't have enough space on it. It is telling us that it needs in the region of 370gb and only has around 30gb available. The computer hard drive is in the region of 350gb and the hard drive is a 400gb one. It is almost as if it is not recognising that the data already on the disk is the back up of this computer and is trying to complete a completely separate back up as opposed to just updating the backup already on the disk.
Has anyone else got any experience of this and therefore could give me some hints on what to do. I am reluctant to wipe the backup drive and start again, however I would prefer not to have to buy another hard drive if I can avoid it as this one is technically big enough
I look forward to getting some responses

Hi, I never use TM myself.
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.
PS. It's generally recommended a TM drive be at least twice the size of your main drive.

How can I restore an iPhoto library from Time Machine (ML) - when I TM doesn't see the backup??

Hi,
I recently did a Time Machine backup of my MacBook Pro (Mountain Lion) onto an external HDD. Around the time of the last backup, my system was behaving funny so I decided to rebuild the OS X.
Because the last TM backup was of a system that as mentioned, was somewhat 'unstable', and I only had a few backups available (didn't have TM running too long beforehand) - I decided not to use TM to 'restore' my system. I just did a clean install of ML and planned on pulling files over manually. I'd done this before and it worked a treat.
This time ran into a snag. The backup disk TM used was an external HDD which I wanted to upgrade (suffice to say it works fine). So, I needed to move the backup.backupdb directory to my other HDD. The copy seemed to work fine ... so far so good.
I installed the new ML OS on my MacBook Pro and that was fine too. I was able to pull most of my files over by going into the TM backup and copying what I needed.
BUT, for some reason, this didn't work for the iPhoto library?
Alas, I found that you need to do a 'restore' iPhoto library file from whithin TM. So I fired up TM and noticed that it didn't recognise the old backup file located on the HDD. I.e. when I turned on TM, pointed it to the external HDD (where I copied the previous backup to), it started a fresh backup.
So ... my question is - "How do I restore the iPhoto library if I can't get to it from TM?"
Thanks in advance to anyone that can help! The last 15 years of photos are stored in this library!

Hi ...
I've found a solution to my problem.
Time Machine locates extenal HDD backups differently depending if they were done via a network or via a USB/FireWire/Thunderbolt connection.
My initial backup was done via a direct Thunderbolt connection. I ran into the above issue b/c the second time when I tried looking for the backup file the HDD was conencted to my iMac and I was accessing it via a network conenction.
I simply connected the drive directly to my MacBook pro and ... voila. I was able to see the backup, select the iPhoto library and begin the restore.
Hope this helps.
BTW - I found this out by reading the 'blue box' selection on this page: http://pondini.org/TM/E2.html
(Thanks goes to Pondini!)

I was given some advice here to restore my macbook OS that was having a glitch I now realize was nothing, by sliding in the original OSX disk at start up and holding the C key down?

So now my problem is herindous, my mac is crashed and it says I need to click repair disk if repair fails back up and erase the disc?
I have limited access to anything and would like to know how to back it up if possible, I have bought a 500G seagate, but nothing seems to be working
I have the snow leopard disc in it and it is open with Disc Utility, the repair disc did not work so I need to back up and erase, BUT HOW?
Please any one with some competence as far as knowing what they are talking about so I can get off this DELL Windows laptop, It's miserable!
Please good reliable advice needed with step by step blows for recovery, I have the MAC OS X Installer open showing both the Macintosh HD and the FreeAge Drive side by side,
Can I just load the Snow Leopard on the Freeagent and operate my computer like that to get by?
HELP PLEASE?
Sound confusing, I have been at it over 18 hours now with all involved and pulling my hair out!
Sincerely grateful for some reliable advice from a mac expert!

Me again, I am not rushing here for the obvious reasons, I dont expect to hear from you tonight (so late) hopefully 2marrow.
Thinking closer about the way you worded it I dont think I actually booted of the disk, rather just able to access (Mac OS X Installer) that further allows me to access through clicking on (Utilities),
(Disc Utility). With it open to begin the (Erase) of the free agent drive,
I click on (erase) and the options open to be chosen of Format:
included in those options I don't have what you listed for me to choose, the available options are:
Mac OS Extended (journaled)
Mac OS Extended
Mac OS Extended (Case-sensitave,journaled)
Mac OS Extended (Case-sensitave)
MS-DOS (FAT)
And under that is a space for Name: and it could be anything of my choise it by default automatically put in (FREEAGENT G)
fURTHER DOWN AVAILABLE OPTIONS TO CLICK ON ARE
Securiety Options: That compile 4 ranging from Don't Erase Data / to a 35-Pass Zero Out Data
And finally the slightly smaller space available for me to click on that says (ERASE....) and it starts the scrub I figure.
Now that would be the first part of two I would need to complete to hopefully get off this Dell from Windows Haties!
Step 2) It would be nice if I could just drag the Mac OS x install DVD to the FreeAgent and it would load it, and maybe it's possible?? I know everything about nothing! Famously.
But the next possible options back in (DISC Utility) when I am clicked on (The install DVD) are first aid, erase, and Restore
Then other options open to click on depending on what is chosen?
I am sorry to be so handy cap needy, with my long history of (if there is anything worse that can happen it will happen to me) as it does and I have to accept the fact It can always be worse! I know yah it could, but then all mighty God would no longer have me the human hamster to bowel and toss around, and would get bored.
***************So I guess the first Mystery here is where's the (GUID) PARTITION option?*************************
Ihave found an option under (RAID) that makes more available striped, Mirriored, and Concentrated (RAID Types)
With (Format:) options the same as I listed above
I do understand if your too busy and unable to get back as well,

I am trying to restore a locked device where password is unknown.

iTunes goes to restore, iPhone Software Update goes to 18,000 hours remaining, then stops with error 9006. I have done the same thing on a different device, restore took about 8 minutes, so network connection is fine.
I've retried this restore on the locked device about 6 times, same result.
Here is the background. I manage mobility for my company. I have an iPhone 5 from a terminated employee that we are trying to reset and redeploy. We do not know the passcode for the device and cannot contact the terminated employee as the parting was not amicable.
So, held down power and home keys while device was disconnected, until it shut down. Held down home key while reconnecting the device. Window opened in iTunes saying it had detected a device in recovery mode and the device would have to be restored. Clicked on Restore iPhone, window opened asking if I want to restory the iPhone to factory settings. I clicked on Restore and Update. iOS 7.1 update opens, accepted license agreement and download begins. Hours remaining continually counts up until it hits anywhere from 14,000+ to 18,000+ hours remaining, then stops with error message: "There was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (9006). Make sure your network settings are correct and your network connection is active, or try again later." Then I get the message that iTunes cannot connect to the device because it is locked with a passcode and I need to enter the passcode to proceed. In other words, back to square one.
I have my own iPhone 5, so I backed it up and repeated the same steps to restore it to factory settings, took about 8 minutes with no errors, so I know there is no issue with my network connection.
I need to get this device restored so we can redeploy it. Any suggestions are much appreciated.

Yes, you will still get the prompt.
I meant reset then try the recovery mode restore again.
You can also try DFU Mode.
DFU (Device Firmware Update) Mode is different than Recovery Mode.
DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.
DFU Mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys.

My apps dance open and close on their own in my IPad 2 what can be the prob? I have already restored

I got the charger flex or pin changed and now the apps dance on the screen, photos open and zoom in, then out, the other apps open and close. I have already restored the device with Itunes and prob is still there. What can be the problem? Any suggestion will be welcome. Thank you

THANKS for your prompt reply Bluetooth is off in my laptop and IPhone.. and in fact the reset is the only thing that can make it back to normal. But for a lil while. I wonder if it is the touch, or the home botton... both things are very expensive to replace, so I wouldn't like to spend $$ and continue having the prob.....

Restore to 3.1.2?

Similar Messages

Maybe you are looking for