Restore: Tunes cannot connect my phone because it is locked with a passcode
My iPhone is telling me that a restore is needed and to connect it to iTunes. When I connect it to iTunes I get a message that iTunes cannot connect my phone because it is locked with a passcode. I know the passcode but my phone does notgive me the option to enter the passcode to unlock. Is there a way I can do that from iTunes? Anyother ideas?
Normally you will only get that message if the computer your are using is not the last one you backed up to. Your only solution is to restore using Recovery mode. See: http://support.apple.com/kb/HT1808
Similar Messages
-
my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????
Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
My phone says on the homescreen " iphone diabled connect to itunes" but i cant because i have a passcode on my phone. which i cannot access.
read here
http://support.apple.com/kb/HT1212 -
PLEASE HELP
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?
its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
below that there should be an restore tab just click on the restore tab
NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS -
my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a different computer that it's not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
ipod touch..when I plug in to laptop, itunes comes up and I get this message. "Itunes could not connect to thehe Ipod because it is locked with a passcode. You must enter your passcode on the ipod b/4 it can be used with Itunes" It is stuck on the cord/itunes screen and cannot go any further...HELP
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
-
ITunes could not connect... because it is locked with a passcode
_+The Error:+_
iTunes could not connect to the iPhone "t3l01v's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes.
_+The Issue+_
I just installed the 3.0 software. The iTunes store was not available to activate my phone right away, which is normal, considering the 3.0 just came out. I have an Exchange email account configured on the phone which requires me to have a passcode set.
I can't enter my passcode because the phone is stuck on a display that says "Slide for Emergency" and is asking to connect to iTunes.
Pretty bad catch22 if you ask me. Can anyone help?I had the exact same problem, I freaked out at first and then it worked fine. I got the error in iTunes, I check my phone and it was at the slide to emergency thing. I disconnected my iPhone, put in the passcode, and then all of a sudden the error message went away and it worked fine.
-
HT201210 I can't restore my phone because it's locked with a passcode, and I can't remember it.
Can I trade it in for another phone?
Why would you trade it?
Do as the manual says to do and restore the iphone. -
PPlease pleas help me
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
Cannot back up ipod because it is locked with a passcode
my ipod touch is frozen at the passcode screen and won't let me type anything in. when the ipod is connected to itunes i clicked back up a few times but it says that I need to enter my passcode for it to back up but I can' because it won't let me type anything.
any ideas?You can't make a backup. You will have to restore from an existing backup
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
please someone tell me what to do i have no idea where to put in the passcode let alone know what it is! and i need it because i need to sync all my contacts and apps and everything onto this new iphone
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
-
My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
Maybe you are looking for
-
Own LR need LR,Bridge and PS for a class will a new upload effect existing LR?
HELP please I own LR already don't really want to pay for it again, also concerned with a new Software interfering with existing......but need Bridge and PS for a class...thoughts?
-
Regarding Error in Function Module in Update Task
Hi All, If a function module is called in Update Task and there is some error generated from it, it comes as an exit message unlike in a normal function module. Is there any possible way to avoid such an exit message? Thanks in advance. Regards, Gari
-
Hi, Whats the function of the sapmsg.ini file? How to use it? And I searched my computer but didnt find it......
-
How to access a node using ID?
Hi All, I have defined specific id for each node object. How can i access one particular node using the id? Can any one help me on this? Thanks, Thamizharasu S
-
PO (smart forms) after upgrade ERP2005
Hi, we`ve got accomplish a UG from ERP2004 to ERP2005 and to be able to do now our purchase order, created in smart forms, no more provide and not print. In SAP-Note 843193 it is described that preconfigured smart forms are available only for erp 200