Restore unknown error 53
My Touch ID stooped working the iStore people advised me to reset the settings, after that failed to resolve issue, they said to restore the phone to factory. I plugged it into iTunes on my computer, did the latest back up, downloaded the latest software and then clicked restore. It was telling me that iTunes is preparing for iPhone restore for a while before I got the error: "Your iPhone could not be backed up due to unknown error (53)". I have tried restarting my computer and even used a different computer since I couldn't switch my iPhone on, I keep getting the same error.
Does anyone know what I can do and how long it'd take to get my phone back if I take it into the iStore?
Hi Ashley,
The same problem happened to me
if you found a solution to this problem kindly tell me .
Similar Messages
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Help, the iPhone cannot be restored,unknown error 1015
Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated
Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.
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a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)
The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things? -
While syncing my iPad, i was given the message I had to restore, next message said couldn't be restored, unknown error 13. Can you advise me?
Have you tried the troubleshooting on this page : http://support.apple.com/kb/TS3694#error1603 ?
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Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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4. What to Do If You've Forgotten Your iPhone's Passcode
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Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
TS3694 iphone cannot restore unknown error occured 1015. anyone help please?
trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help
mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
TS3274 It does not restore-unknown error is shown
It does not restore-unknown error is shown
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help
you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If that does not work, take in for service
Genius reservation http://www.apple.com/retail/geniusbar/ -
My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.
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When trying to sync my ipad to latest version of itunes, it appears the ipad identity was lost and a message in itunes says to restore the ipad. However, multiple attempts to do this continue to provide the "This ipad cannot be restored. Unknown error 1" I have tried resetting my ipad which just brings back the screen to connect it to itunes. I have updated all software on my computer and restarted. No luck!. Please help!!
Thank goodness for this thread!
I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G. Unknown Error (1) and was unable to restore.
I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do. He suggested that I try calling AppleCare. Then I asked to speak with a manager. He apologized again and said there was just nothing the Store could do. I was close to leaving, when I asked a second time if it would be possible to see a Manager.
After asking a second time, he called a manager. After explaining my issue to her, she immediately authorized him to give me a new iPad ! Anyone with this problem should definitely go to the store and be polite but adamant. You should get a new iPad. -
I turned on my ipod this morning, and updated it from my library, on unpluggin my ipod from the USB, it stopped working, it then began to display the message "Connect to computer, use iTunes to restore". So i did, My computer didnt recognise my ipod. I went through the 5 Rs, restarted my ipod services and also tried to put my ipod into disk mode. This worked, and when I plug it in in disk mode, iTunes finds my iPod and says it has been corrupted (I dont know how) and needs to be restored. I Click Restore and itunes begins to download an update, however it is the firmware for the old scroll wheel ipod, not my 5th gen, without giving me any kind of options, when it tries to install, it brings up an unknown error (number 1418).
Can someone please help me? Will I have to Send my iPod off for repairs? I hope not.Some people have had success trying the fix mentioned here.
Error 1418.
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed? -
Cannot Restore Unknown error 2001
iTunes says it cannot restore my iTunes and has an Unknown Error 2001. It all started after it failed the new update. Any ideas?
Hi amigos:
Same happen to me as soon as the new release (1.1.3). Sounds weird but the only think you have to do is plug and unplug your iPod 3 0r 4 times.
I can assure you that after 4 or 5 tries everything will be ok.
Why is happening that?
Think Apple sold so many iPod (4,000,000) and we are trying to get it at the same time, so they cant handle to manage all of them. Maybe there is not as much slot as they need for everyone to download the new version. Because you cant download the new release your iPod don't get the new software while the old one is deleted.
Believe me, try to plug/unplug 4 or 5 times at the problem will be solve. Or much better, just next time don't try to upgrade as soon as the new release is on iTunes and wait 1 week -
HT201263 iPod touch cannot be restored, unknown error (-1)
I already put the iPod touch into recovery mode , but when I tried to restore in iTune (latest Version), it show up Unknown error ( -1) , ipod couldnt be restore, had tried many way, turn off the window firewall, other security software, but the problem still on.
Please, help and tell me how to fix it?Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
Iphone cannor be restored. unknown error occured (1654)
Have I just lost all my data? ..after syncing to 5.1 (from 4.3)
Can anyone please help?So Finally I have the solution!!!
After my phone said "unknown error occured (1645)"
Some experts said I destroyed the baseband.. but it was not exactly the case...
my phone - after installation process finished to ios 5.1 said thet the restore file was either damaged or the phone is not compatible
but do not get scared - it seems pretty normal
on the phone, chose "set up as a new Phone"
follow the instruction on the creen, sign in with your apple ID, create iCloud, connect to WiFi (this may not be the correct cronological order, but you will know what I mean) create and do everything it says, and at the end, you will get the half of the job done...
At this point, I had all my accounts back on the phone, text messages, all the contacts in the list, my recent calls' list etc.. everything but my apps. But since I created a back up of the old phone and also I synced the apps, I had all my apps in my iTunes
So, simply I had to choose the apps I wanted to have back on the phone, and synced them
so it was dome!
Everything is back to normal
FYI
Some collected background information for those who need to understand the reasons - or get some clue...
Changing so much - ios 4.3 to ios 5.1 means a very steep gradient for the phone, so there is no way of restoring the phone if ios 5.1 got installed, but it is not the end of the story, as luckily I LOST nearly NO DATA, whatsoever... (only music - as I had not stored my mp3s on my PC - but I can put them back any time)
Since this ios update changed the baseband of the phone it refused to get the old back, that was the reason why I could not restore back up, when I thought something went wrong.
Thanks for the helping words anyway
(read previous posts to make sure you had backup, software upgrade etc...) -
Iphone restore, unknown error -1
when I trying to restore my iphone4, after all the process, it shows that "iphone cannot be restored, an unknown error has occured (-1)". and my iphone keeps showing the itunes and usb screen, and cannot be started. anyone knows how to solve this -1 unknown error?
Are you running modified software on your phone? This error usually comes up if you are trying to restore a jailbroken device.
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