Restore Web TV items after hard reset

Hi,
I did a hard reset of my N8. Now my CNN, Nat. Geo. Web TV links are gone. They are also not in the Ovi Store. How to get them back ?

You can't without getting a reflash from a Nokia Care store. Nokia say they will release them. If you have done a hard reset be prepared for problems like Social missing from your phone and not being able to use Ovi Store and Maps. There are threads in the forum for solution for the last three issues. Please search.

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8350i uncaught exception java.lang.NullPointerException after hard reset

basic info:
8350i
v4.6.1.204 (Platform 3.0.0.73)
Desktop Manager 4.7
everything is good except that i've been using two batteries, one in the phone and one in a charger. when the phone's battery is almost drained i swap it with the charged one which of course causes a hard reset.
this procedure was working well for at least a week or two until last month when i swapped batteries - after the hard reset i got
uncaught exception: java.lang.NullPointerException
i could make calls but all other software seemed corrupted... virtually nothing else worked... icons missing etc.
tried all sorts of solutions but the only thing that fixed it was a full on device software erase/reload, then a data restore from previous backup. at the time i figured it was just a random thing and was glad to learn how to do a complete software reload.
then yesterday it happened again (again, immediately at the end of the security check after hard reset). now i'm afraid to swap batteries because it would appear that every time i hard reset there is a 10% (my guess) chance of software corruption and a complete reload takes a significant amount of time.
has anybody else noticed this? does anybody have a solution?
can i swap batteries without a hard reset; i.e. swap while plugged into power? i haven't tried this yet for fear of causing my BB harm.
any help is appreciated,
john d.
Solved!
Go to Solution.

Hello, John.
Make selective backup as it is described here:
http://supportforums.blackberry.com/rim/board/message?board.id=8100&view=by_date_ascending&message.i...
Backup only information that you need.
There is described the purpose of every database you can observe when you're doing the selective backup:
http://www.blackberry.com/btsc/KB03974
When you have done selective backup do the following.
On your device go to: Options - Security Options - General Settings
Open menu and select "Wipe handheld"

Battery after hard reset on Lumia 800

Hi
A few days ago i did a hard reset on my Lumia 800. Since that everything was great, the only reason why i did it, to restore the default settings. After that i updated the firmware to 12070 via Zune. Since that day, my phone doesn't really know how much percentages are left from the battery. Sometimes It's showing a consant value for a long time, then suddenly begins to drain, and after a few it stops. It often happens, that it shows a value, and after an hour it shows a higher value (in percentage) than beforehand.
Today I let It to discharge to 0%, and then i pluged it to the charger. When the phone turned on, it showed me 5%.
It's lifetime havent changed so spectacularly, but i guess its a bit shorter with the same usage.
Is this behaviour normal after hard reset?
Thanks

After update my lumia 800 is failing to recongnise earphone. It keeps playing music on speaker. If I restart my phone then for few mins it is playing music in earphone. But after few mins once again music playback is starting through speaker.
what should be the problem? will hard reset solve this problem? If yes, how to hard reset nokia lumia 800.
Thanks in adv,

Plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my l

Re: plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my la
its not connecting y?i think its software got corrupted,i think i should charge it first with a battery charger and when apple logo appears i should connect with pc,but i dont know how 2 open the back cover and how 2 remove the battery,i phone battery is removable or not?i mean it is fiz or wot?

Recharge. Reset. Restore.

My ipod shuffle (4th gen) don't works after hard reset with itunes

My ipod shuffle (4th gen) don't works after hard reset with itunes, it don't reads too like USB by Windows.
Before that i've seen error (-50) in iTunes, so i reset ipod.
I've read all tips on this site, but nothing helps me.

No, USB works good. I've tried reset on my friend's PC, and it saw my ipod and reset was done. But when i tried to load music, it wrote me, that i've installed incorrect software.

Re-install N97mini after hard-reset

Hey,
I already paid the Software by credit card and downloaded it directly on the mobile phone.
Few days ago I had troubles with my phone and I couldn't start it anymore. After hard-reseting it, it worked again.
Unfortunately all software is gone now.
When I start the Adobe Reader mobile it says "10 days trial" version. Do I have to pay again?
Thanks for your answer

Hey
no you don't have to pay again absolutely, just download it again and insert the code received by mail
Good luck

N8 Cant remove Topapps even after hard reset

Hi,
Few hours ago I just bought a new N8. It has in it TopApps and Ovi store, I wanted to remove Topapps but it continue to deny the operation. I tried soft reset, hard reset and in the ned 4 buttons reset. I tried also few solutions offered here in nokia forum but still without any sucess. I cant remove TopApps or Ovi Store even after hard reset, the maps are also here - I thought that these apps will disappear after hard reset.
In applications I got 3 ovi store related apps installed - ovi, Ovi notifications support package and Ovi Store. Social network app is not working too, its showing me service unavailable. Any ideas ?
Thank you for attention
Solved!
Go to Solution.

Hi rslid,
Nokia Store or rather Ovi Store is not deletable or uninstalabe as this is one of the applications that is necessary to enable you to download and update downloaded applications to your Nokia N8-00 Belle. If you try to delete or unistall you get the message operation denied so its better if you leave it.
Concerning hard resetting, any time you feel like hard resetting your device use *#7370# followed by 12345 as the default security code unless you have manually changed it but always remember that it will delete all user data from both drive C and E hence a backup of your data with the phone settings unticked or not selected is strongly recomended before hard resetting and also note and remember that after hard resetting always reinstall your firmware to avoid having an unstable device.
Ngwangwa - Six Million Ways To Die Choose One

After hard reset my time capsule is not found in airport even though its light is green so cannot reset

After hard reset the time capsule is not found in airport even though i have reconnected in proper order - says backup disc not found

Something is wrong because a hard reset will never leave the TC with green LED.
What version TC.. what firmware??
What OS on the computer?

N85 going slow after hard reset - help

Hello
I did a hard reset on the phone and now everything is going really slowly, especially messaging. Any solution please? Do I download new software and how?
thank you.
Message Edited by mark24601 on 05-Nov-2009 02:48 PM

Make sure there is nothing installing in the background at times after hard reset the phone tries to install some applications that was stored in the card, so wait for sometime or try installing applications on the phone removing the memory card.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

My 3GS has stopped playing any games even after hard reset.

My 3GS has stopped playing any games even after hard reset. Touching the game icon, brings up the game screen but then immediately returns to the main menu.

Hi there Casa_Pacifica,
You may find the troubleshooting steps in the article below helpful.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W.

Ovi Store Not Installing after Hard Resetting c7

Hello Nokia. M from India and new here... Plz help me. After hard resetting by three buttons (home,volume,camera) everything gone like ovi store,ovi maps, social,and many other apps in video and tv.and now when i m installing ovi store it says unable to install.. I also went to Nokia care center to reinstall the software bt still not ovi icon.plz help me
Solved!
Go to Solution.

Hey Frnds Ovi Store Is Working.............yupppyyyyyyyyyyyyyyyy Finally it installed on my c7 and n8 too......
What should hv to do(for those whose ovi is unable to install):
* just Format your phone via *#7370#
* And after that no need to install any qt etc software,just check for SW update in your device.
* And it will show an update of ovi store about 15 MB .
* Thats it.
why it was not showing an update before?
ans. because i hv installed qt 4.7 and qt webkit.so SW update wasn't showing any update.
I will request admin to move this thread to Solution section...
thanx to every one 4 repling

Restoring after hard reset time machine?

Is there a way to restore after a hard reset (eg button down to long)

Restart the computer. Should be nothing to restore.

Cannot restore data after hard reset

Hi,
I had to recently do a hard reset on my Tungsten E. I tried to restore the data from Palm Desktop as indicated on the support website. Unfortunately, the synchronisation fails because Hotsync is not able to recognize the user name. Hotsync on my device indicates that no user name is currently implemented, while Palm desktop is currently set to my old user name.
I would appreciate any advise on this issue.
Thanks.
Post relates to: Tungsten E

hi,
kindly check the username of the handheld
-open hotsync on the handheld and the username will be on the top right
if there is no username displayed,
during hotsync, the computer asks you if you want to uses existing usernamae or create a new one
so, please select and existing username
Post relates to: Palm TX

How to restore playlists and ratings after hard drive format

Several people have reported problems restoring paylists and ratings after reformating a hard drive. Here is what worked for me and what did not.
I had to reformat my hard drive. Before doing that I exported my playlists from itunes to another hard drive as an xml file. I also copied the folder with all my songs to another drive. (Also of course had it backed up on DVDs.)Then I copied the itunes library files (see url http://docs.info.apple.com/article.html?artnum=93732) to anoher drive.
After reformating my hard drive and installing the lastest verion of ITunes, I copied the actual songs back into a subfolder in my music folder. I then told iTunes to import the subfolder with the actual music. That resulted in a restored library that lacked playlists and ratings.
Don't do this
I purchased Anapod ($30.00) because its web page said (http://www.redchairsoftware.com/anapod/):
"Anapod CopyGear is an easy-to-use, compact utility for copying music tracks, playlists, podcasts, photos, and videos from your iPod back to your PC."
Well, I did transfer 104 playlists back to my iTunes library through the Anapod backup function. However, the transfer also put more than 20 gigs of duplicate songs into the library. All of the songs listed in the playlists were duplicated in iTunes. I could find no way in Anapod to simply copy the ratings and the playlists. Anapod documentation was outdated. For example the online help pages said that playlists could not be backed up. This was confusing because I had just done that.
"In a future release we will be adding the ability to backup your iPod playlists. This will allow you to generate backup files of your iPod playlists on the computer. These files will not be usable on your computer though. They can only be used to restore playlists at a later time on your iPod (assuming it still carries all the audio files referred to in that playlist)." This text is from url http://www.redchairsoftware.com/anapod/support/tome/tx2pc.php#5.1.2
I sent requests to Anapod for help today, but they have not been answered yet. Docs truly did not seem to help. Would have been good if there was a pdf file rather than just an online help html file that seemed outdated.
This worked for me:
I ended up having iTunes wipe out the entire library because of all the dups Anapod made. (Made sure that iTunes only wiped out library and did not delete actual songs from hard drive. Then I had iTunes import my subfolder with songs again. That brought me back to where I was before wasting money and much time on Anapod.
After I had my iTunes library up (without ratings and playlists and after finding Anapod did not meet my needs.
1. I imported the xml file to which I had exported playlists before reformating hard drive. That gave me the playlists back although an error message said some items not copied because the music tracks listed in playlists were not in my iTunes library. --Possibly I deleted songs after playlists were downloaded some time ago to iPod. Importing the xml file is probably not necessary because of what I did below.
2. Quit iTunes
3. Because my song ratings were still missing, I then moved the iTunes library files made by the new version of iTunes into a different folder.
4. Then I put my old version 4 library files into the place where the library files should be.
5. Then I crossed my fingers and restarted iTunes. It took awhile to start and said it was updating my library files. Now I have back most or all of my playlists and ratings.
If problems develop, I will probably wipe out iTunes library and use Anapod to move everything from my iPod into a folder and tell iTunes to import that folder. That approach might avoid the dups that Anapod makes when restoring playlists to iTunes.
So my message is keep your actual songs backed up somewhere (such as DVD's and anotehr hard drive) and keep a duplicate copy of your library files somewhere not on your hard drive. With these items you should be able to restore iTunes library to its former status.
Sorry for the length of this message. Hope it helps someone.

The simple version of above:
iTunes Files to Backup (anytime you make additions or changes to the Music or Library that you want to retain)
1) All music files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
3) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
4) Any XML playlist files created for Playlist retention
5) The two iTunes.pref files (optional)
-- C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
6) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”

N8: How to restore music store widget after hard r...

Hi
I lost all nokia N8 widgets including Music store after I hard reset my N8.
I have really been searching but have been unable to find a work around for this. I am unable to play any OVI music on my phone as it searched for a license and ends up saying that this is not my registered device.
I really need some help.
Nokia care has failed to solve my problewm so far.
HELP!
MODERATOR'S NOTE: We have edited your post. Please refrain from posting irrelevant characters. Posting with a brief and concise concern would be enough to gather solution.

I have been able to restore everything....except the Ovi Music Widget after a hardreset.
This might help -
http://www.nokian8blog.info/2011/06/how-to-restore-ovi-music-unlimited.html

Restore Web TV items after hard reset

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