Restore will not mount...now what?!

I need to restore my ipod, but when I open the updater, it says my ipod will not mount....what do I do now?

Sounds like the battery went dead. Plug it in to your charger and see if it comes alive. While it's plugged in you can also try the Home & Power button combo reset.

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    [SERVICE: 0xDB8,09:17:02 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
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    [SERVICE: 0x4F0,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0xDB8,09:17:11 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x1
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    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\.\D:
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    [SERVICE: 0xDB8,09:17:11 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0xDB8,09:17:11 INFO] type 0x7 drive 0x1 partition 0x0
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    [SERVICE: 0x52C,09:17:16 INFO] [1] ===== iPod Touch Wheel =====
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    [SERVICE: 0x52C,09:17:16 INFO] 9:17:16, year 2006, day of yr. 321, GMT offset 0 isDST 0
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    [SERVICE: 0xD24,09:18:21 INFO] [1] input #3
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    [SERVICE: 0x4F0,09:18:21 INFO] [1] input #4 from src #0
    [SERVICE: 0x4EC,09:18:21 INFO] [1] input #4
    [SERVICE: 0x4F0,09:18:21 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:21 INFO] [1] input #5 from src #0
    [SERVICE: 0x52C,09:18:21 INFO] [1] input #5
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    [SERVICE: 0xD24,09:18:23 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
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    [SERVICE: 0xD24,09:18:23 INFO] [1] progress is now 1
    [SERVICE: 0x4EC,09:18:23 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
    [SERVICE: 0x4EC,09:18:24 INFO] Connection Detection Status - 0x1806002, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:24 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x52C,09:18:24 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:24 INFO] [MACHINE 1 ACTIONS] - {Unknown}
    [SERVICE: 0x52C,09:18:24 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
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    [SERVICE: 0x52C,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:38 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:38 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:18:38 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:39 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:39 INFO] [1] input #9 from src #0
    [SERVICE: 0x4EC,09:18:39 INFO] [1] input #9
    [SERVICE: 0x4EC,09:18:39 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:18:39 INFO] Connection Detection Status - 0x1806400, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:18:39 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #10 from src #0
    [SERVICE: 0x52C,09:18:48 INFO] [1] input #10
    [SERVICE: 0x4F0,09:18:48 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:18:48 INFO] [1] input #11 from src #0
    [SERVICE: 0xD24,09:18:48 INFO] [1] input #11
    [SERVICE: 0x52C,09:18:49 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0xD24,09:18:49 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:18:49 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:34:58 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:34:58 INFO] [1] input #12 from src #0
    [SERVICE: 0x4EC,09:34:59 INFO] [1] input #12
    [SERVICE: 0x4EC,09:34:59 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:35:00 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:01 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:01 INFO] [1] input #13 from src #0
    [SERVICE: 0x52C,09:39:01 INFO] [1] input #13
    [SERVICE: 0x52C,09:39:02 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:39:02 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:39:02 INFO] [1] input #14 from src #0
    [SERVICE: 0xD24,09:39:02 INFO] [1] input #14
    [SERVICE: 0xD24,09:39:02 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:39:02 INFO] * CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #15 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #16 from src #0
    [SERVICE: 0x4F0,09:42:41 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:41 INFO] [1] input #17 from src #0
    [SERVICE: 0x52C,09:42:41 INFO] [1] input #15
    [SERVICE: 0x4EC,09:42:41 INFO] [1] input #16
    [SERVICE: 0xD24,09:42:41 INFO] [1] input #17
    [SERVICE: 0x52C,09:42:41 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x52C,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4EC,09:42:49 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:49 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:49 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:51 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:51 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x4F0,09:42:51 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x4F0,09:42:51 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device number 1 to m_objDeviceNumberMap
    [SERVICE: 0x4F0,09:42:51 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #18 from src #0
    [SERVICE: 0x52C,09:42:51 INFO] [1] input #18
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #19 from src #0
    [SERVICE: 0x4EC,09:42:51 INFO] [1] input #19
    [SERVICE: 0x4F0,09:42:51 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:42:51 INFO] [1] input #20 from src #0
    [SERVICE: 0xD24,09:42:51 INFO] [1] input #20
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 INPUT #18] - (HDW) Interface Arrival
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [1] progress is now 2
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x52C,09:42:51 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x52C,09:42:51 INFO] VendorId: Apple
    [SERVICE: 0x52C,09:42:51 INFO] ProductId: iPod
    [SERVICE: 0x52C,09:42:51 INFO] revision: 1.62
    [SERVICE: 0x52C,09:42:51 INFO] vendor bytes:
    [SERVICE: 0x52C,09:42:51 INFO] 02 01 00 00 00 00 00 00 00 05 00 13 12 00 00 00 00 00 00 00
    [SERVICE: 0x52C,09:42:51 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x52C,09:42:51 INFO] [1] Power State: Not Powered
    [SERVICE: 0x52C,09:42:51 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x52C,09:42:51 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:42:51 INFO] [1] serial number 000A270002BF5F21
    [SERVICE: 0x52C,09:42:51 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x4EC,09:42:51 INFO] [MACHINE 1 INPUT #19] - (HDW) CheckDevNode
    [SERVICE: 0x4EC,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xD24,09:42:51 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:42:51 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] [VolumeArrive] mask = 0x1C
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:42:53 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:42:53 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:42:53 INFO] [1] input #21 from src #0
    [SERVICE: 0x52C,09:42:53 INFO] [1] input #21
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\.\D:
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x4F0,09:42:53 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x4F0,09:42:53 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x4F0,09:42:53 INFO] type 0x7 drive 0x1 partition 0x0
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 INPUT #21] - (HDW) Volume Mount
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x52C,09:42:54 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:42:54 ERROR] Did not find first letter of stage
    [SERVICE: 0x52C,09:43:02 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x52C,09:43:03 INFO] [1] ===== iPod Touch Wheel =====
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x52C,09:43:03 INFO] 9:43:3, year 2006, day of yr. 321, GMT offset 0 isDST 0
    [SERVICE: 0x52C,09:43:03 INFO] [1] progress is now 0
    [SERVICE: 0x52C,09:43:04 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x52C,09:43:04 INFO] [1] Auto-launch iTunes DISABLED
    [SERVICE: 0x4F0,09:43:11 INFO] [VolumeArrive] mask = 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] looking up device # for \\.\E:
    [SERVICE: 0x4F0,09:43:11 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x4F0,09:43:11 INFO] iTunes device #1 found with drive letter E, mask 0x10
    [SERVICE: 0x4F0,09:43:11 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #22 from src #0
    [SERVICE: 0x4EC,09:43:11 INFO] [1] input #22
    [SERVICE: 0x4EC,09:43:11 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x4EC,09:43:11 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x4F0,09:43:11 INFO] [DevNodesChanged]
    [SERVICE: 0x4F0,09:43:11 INFO] [1] input #23 from src #0
    [SERVICE: 0xD24,09:43:11 INFO] [1] input #23
    [SERVICE: 0xD24,09:43:12 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0xD24,09:43:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000000bf5f21&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xF90,09:43:16 INFO] <0x4> Got Serial #
    [SERVICE: 0x200,09:43:16 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x200,09:43:16 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x200,09:43:16 INFO] Mounted
    [SERVICE: 0x200,09:43:16 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x200,09:43:16 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:16 INFO] Mounted
    [SERVICE: 0xF90,09:43:16 INFO] [1] already mounted!
    [SERVICE: 0xF90,09:43:16 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x200,09:43:33 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xD10,09:43:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xD10,09:43:33 INFO] Mounted
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:33 INFO] <0x4> COM request for device 1 drive letter - E
    [SERVICE: 0xD10,09:43:34 INFO] Mounted
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:34 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x200,09:43:54 INFO] Mounted
    [SERVICE: 0x200,09:43:54 INFO] [1] already mounted!
    [SERVICE: 0x200,09:43:54 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xD10,09:43:54 INFO] Mounted
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xD10,09:43:54 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xF90,09:43:54 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xF90,09:43:54 INFO] Mounted
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xF90,09:43:54 INFO] Device 1 not in intermediate state. It appears to be truly mounted.

    If anyone is interested I managed to solve this problem by reformatting the ipod as a mac ipod, with the help of friends system. This does get rid of the music but as I had it backed up wasn't a problem. I then plugged the mac Ipod back into a windows pc and reformatted it as a windows ipod which updated the firmware correctly and have'nt had a problem since.

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