Restore won't work at all

I tried to update my software on 4s to i0s7.
This didnt work. Now when i turn the phone on i see an image with a connect to itunes.
I connect to itunes and it tells me i have to restore the phone.
About 80% of the way throught the restore i get an error mesage. Can't update ( unknown error occurred)
I can't get into the phone at all now to retrieve my serial number to contact apple chat or anything. i also cant access the iphone through itunes.
Any Ideas??

Did you try to connect in recovery mode?
iOS: Unable to update or restore
Here's how to find your serial number in iTunes on your computer:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
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b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
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Sometimes a startup failure can be resolved by resetting the NVRAM.
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If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
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