Restored from backup

I had to restore a hard drive from backup. After the restore Itunes will not load, nor does Quicktime work. I have uninstalled ITunes and tried to uninstall QT. QT will fail the uninstall process.
this is the message I get.
AppName: itunes.exe AppVer: 7.1.1.5 ModName: unknown
ModVer: 0.0.0.0 Offset: 50494354
I have renamed the itunes perfs files and moved them and rebooted. still get the ITunes need to shut down error and offer to send in the error. I copied the text file with the log info.
Any ides?

okay. without the complication of a Codec Pack in play, and in light of the "fatal error on the QT uninstall, we'll try another complete scrape of iTunes and QuickTime, followed this time by a careful "phased" reinstall of both applications.
for the technique see the following post. (you've got the preliminaries mostly sorted out already, and the link there through to an itunes 7.1.0.59 installer will go through to a 7.1.1.5 installer.)
http://discussions.apple.com/click.jspa?searchID=-1&messageID=4207358

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I just got a new iPhone 6 but when I did the restore from backup of my old iPhone 4; none of my pictures were there and almost all of my calendar was missing. Can anyone help?

Hi, I just bought an iPhone 6, 64GB and had everything ready to do the "restore from backup" from my old iPhone 4 8GB. It kept stopping and I'd have to start over from the beginning. When I finally got it to do something with the help of my provider(who had walked me thru from the beginning anyway); I figured I was all set. Then I went to see my pics to use one for my lock screen and there were NO PICTURES AT ALL and only part of my calendar came over. I'm missing a lot of future appointments that I know are set up. I made sure not to wipe out my old one yet; as I will have to since I did the trade in plan; so I still have my old iPhone 4 and it has everything in it, in addition to having the backup on two computers in the house.
I also tried syncing it after the restore since things were missing, but that didn't work either.
I would appreciate any help so I can use my phone and get going with it.
Thanks!

Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.

Hello. I have updated my iphone 4 to ios7 after doing a backup to itunes. I am caught in a loop of being asked to 'restore from backup' as part of setup and that restore failing because the phone already has it's content I believe. Please help if you can.

Hi. I have an iphone 4 that I have just installed ios7 onto. I had backed up the phone prior.
After the software install the phone rebooted and showed the 'Hello' setup. I am stuck because as part of the setup it asks me to 'restore from backup via itunes". I dont understand why i need to do this as I thought the ios7 install procedure would restore the phone with it's content.
I tried to restore from backup but it says I cant because there is not enough space on the phone. If I connect the phone to itunes, it shows that the phone has all my content, especially since iphoto launches and I can see all the photos it wants to download to iphoto off the phone.
I am caught in a loop. My phone has it's content, but the startup procedure on the phone will not let me progress until I have restored from backup via itunes. But it cant because the phone has no space!!
The only other option it gives is 'Set up as new phone".
Can anyone help please. Thanks.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

How can I restore my iPhone 4's iOS5 backup without restoring iOS if the option to "Restore from Backup" doesn't appear when I right click it in the device list?

(Lengthy question, I know Let me explain.)
A few days ago, I decided to clear out the music on my computer. So, I copied everything out of iTunes to my external hard drive (podcasts, music, movies, tv shows, books, and apps) and deleted all that I could find, including the iTunes folder. I forgot that the iTunes library files were in there, and those went too; unsurprisingly, I was greeted with an empty library when I next opened iTunes. After adding all my files back from my external hard drive, everything's all good there - no lost files, everything seems fine. However, since my library is a "new" library, iTunes wishes to erase everything on my iPhone 4. Which is also fine, for everything except my apps. I'd really rather not lose all my application settings and data that are saved in my backup. But, I cannot just "Restore from Backup" by right-clicking my device in the list in iTunes, so... I haven't synced my iPhone since I did this, so all of my data is still on there, but it's in the backup as well. If I have to erase all iTunes content, I definitely have to be able to restore the backup over it since I don't want to lose all my settings and Springboard layout. I'd prefer not to restore iOS because I don't want to go from iOS5 to 5.0.1, nor do I have 8 hours to download the IPSW file on my super-speedy internet connection Any guidance on restoring my iPhone from its backup?

Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

My iPhone's "Other" capacity has suddenly jumped to 56G out of 64G. Yes, you read that right. Every time I try to sync to recalculate, it gets worse! Please help! Can't even restore from backup now, since my backup is all "other"!

I have fully up-to-date everything on my iPhone and computer and iTunes. I have an iPhone5 and MacBook Pro. I synced my iPhone this morning and it has 12 or so gigs of free space (even with my music and some photos on it). Then I deleted some voice memos in iTunes, and wanted to sync again to reclaim the space. When I tried, it said I had 29G of "other" data and that my phone was way over capacity and can't sync. I tried a few online solutions to force it to recalculate, but now it says it is about 90% "other"!! Only 8G of 64G free, and "other" is the ONLY thing in the summary bar.
I un-checked music for syncing, thinking that must be the problem. It did not help. Now there is nothing on my phone except "other", according to iTunes (not even photos).
I cannot restore from backup now, since the backup includes the giant "other". I don't want to delete my info on my phone knowing a corrupted backup is my only alternative.
Help!

Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this?

Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

Hi i have a question, I'm trying to back up my iPhone to iTunes but it says restore from backup or setup up as new device. if i setup as new device will everything be deleted? if yes then how would i back it up without anything being deleted

Following is a link to instructions on how to backup (either via iTunes and via iCloud) http://support.apple.com/kb/HT1766

Itune forces to setup as new ipad or restore from backup?!

I have 3 ipads and 2 iphones in my house sharing the same apple ID, but when I tried to connect one of the ipads to itune on my PC, it only gives option to set up as new phone or restore from backup, either option would wipe out the data I already have on the ipad. All other devices can connect to itune without problems. Found another thread with the same problem, but the solution of logging on windows with different user does not solve my problem. Can anyone help? Itune has to be the worst and dumbest product from apple!

I too have this very frustrating issue. It worked fine 2 weeks ago.
I have two devices setup, and they have the same name, but that has never been a problem as one is a 5G 80GB iPod, and the other is an iPhone 3GS.
Now, everytime I plug my iPhone into my PC, iTunes comes up and asks me to restore.
Grrr... I have restored 3 times. I have also performed a complete iPhone reset and a restore... same thing, and I have no idea why.
Please help.
Thanks,
S.

Restore from backup or setup as new?

If I am having software problems should I restore and setup as new?
I really wanna save my camera roll etc, can I just restore from backup?

You can.
Software problem -factory restore- 100% fix
Software problem -restore from back up 30% fix
you can also save your camera roll before restore, that is what I would do.

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

The backup saves many settings, but it copies photos and other files from the computer back to the iPad after IOS5 wipes the disk. Plugging it into her computer will re-sync it.

I updated the software of my iPhone 4s, but now iTunes says my computer is synced with another device, even after I click "restore from backup."

I've selected the "restore from backup" button numerous times, but iTunes continues to give me the message, "This computer has previously been synced with another device." It then gives me the option to set up as a new phone or restore from backup. I want to put my music and apps back onto my phone! How can I get my computer to recognize my phone again?

I found this article some time ago when I was trying to help someone else in this same situation. This is a copy and paste from the website. The website is provided below for you to read before you try this.
Plug your phone into iTunes
Click setup as a new device
Immediately unplug your phone from the computer
Give it about 30 seconds and iTunes will give a message (I don’t remember the specific, but regarding you unplugging the device and it not completing)
Plug your phone back in
Viola! no restore occurred and you can access everything again
This computer has previously synced with an iPhone or another iOS device.

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and h

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?

Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone.

Ipod Touch does not want to turn on after I Restored from Backup to recover notes

I was trying to restore a note in the notes app and followed these instructions
If you synced your notes from iPhone while these notes were still on it and you haven't synced again since they were deleted, you may be able to recover them by restoring your phone to your last backup (the backup includes notes). This will revert your settings and data to those contained in the backup (not just notes) so be sure to save any more recent data prior to restoring). To do this:
1. Without connecting your phone, open iTunes on your computer and go to Preferences, on the Devices tab check "Prevent...from syncing automatically".
2. Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
3. When this finishes you can go back to iTunes>Prerferences>Devi ces and re-enable automatic syncing.
That you may recover the notes.
When I try to turn on my ipod after that it wont turn on and turns itself back off. I did try connecting it so it can recharge then turning it on but it wont turn on. I dont wnat to restore and I want to find another solution or way to resolve this problem. When i plug it into the recharger iit wont connect to itunes or turn on. Please help? Thank you.

I finally clicked and held the power and home button and connected to itunes and now am in iPod recovery mode. Thank you.

I cannot see my iPhone backup when I click on "restore from backup"

Hi there, I just upgraded my iPhone to iOS 5.1. Before I began I backed up my iPhone within iTunes. I checked that the backup was successful by checking the folder and files existed in "%AppData%\Apple Computer\MobileSync\Backup" - which they did. After the upgrade which iTunes told me was successful I have my Contacts and Photos but have lost my ringtones, music and texts. I'm particularly bothered by losing my texts because I had historical texts from my Mum who has passed away recently. I went back into iTunes, right clicked on my device and selected "restore from backup" but in the list of backups it does not list my backup - just a really old one from my son's phone a number of months ago.
Can anyone help with this? Is there a way to tell iTunes that the backup exists and to point it there? (sorry, I'm a Windows user only)
Also, another issue while I'm here and may be related (not sure). I'm unable to synch my phone with iTunes as it says it's already synched with another computer (which it was but it died a horrible death and has since left this world). So currently the only way I can update music, ringtones etc is through a 3rd party free app called Copy TransManager. Anyone know a way out of that problem?
This Kiwi would appreciated any wisdom, assistance, help you can offer on these two points. In order of priority ... I can manage with the non-sync weirdness as I've found a work around .... getting my backup to work so I can get my texts is of upmost importance to me. Thank you.

Hello, JG257.
Thank you for visiting Apple Support Communities.
If you are unable to import photos from your device, try the troubleshooting steps in the article below.
iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195
Cheers,
Jason H.

Is it possible to retrieve a backup that is not available on the drop-down bar in iTunes "restore from backup"?

I was attempting to sync my phone so that I could get all of my pictures on the computer to free up some space on my phone. I have done this several times before with no problems. An error message popped up informing me that I needed to update my phone before I could sync my info. During the update, an error occured again so I tried to eject the device so that I could worry about it another day. After ejecting the phone, it kept showing on the display that it was still connected to itunes. I couldnt turn the phone off or anything, it was just frozen there. So, I hooked it back up to the computer and it prompted me to do an update on itunes to fix the problem. After updating itunes it said that i should restore the phone to it's original settings and then restore from backup. It performed a backup when I initially plugged the phone in the first time. After deleting everything off of my phone, I then attempted to restore from backup but got an error message saying that there was not enough free space on my device for me to restore my info...but I had just taken it off the phone. I stepped away from the computer for a moment and when I got back, it had performed another backup of my basically blank device. Now the only backups that I can pull up on itunes are from after everything was deleted from my phone. All of my information is gone. I know this doesn't really make any sense, but I have no idea how else to word it or how to fix it. PLEASE help! I have several pictures of my newborn son and pictures and videos of my husband's recovery process from a severe brain injury.

Under the PLAN screen, right click on the page you want to exclude from your menu list, navigate to Menu Options, and select Exclude Page From Menus.

How can I see my messages after restoring from backup?

I have 2.1gb of messages saved in my storage on my 4s but they're not in messages after restoring from backup.
How can I get all my messages back in my message app because I know they're their it's just a matter of getting them restored into the app.

When you restored your phone from an old backup, it wiped ALL data from your phone and replaced it with the data from that backup. It's like your phone went back in time.
Your data that was on the phone before you did the restore is now gone forever. There is no way to get these data back.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps back.

While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?

Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

Restored from backup

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