Restored iPad - Can't get Apple ID
Here's a good one.
A non-IT person set up the company's iPads years ago.
Dumb Move #1: They set up the apple ID [email protected] and set the alternative email as the same.
Dumb Move #2: No one knows who set up the account. Whomever did it is long gone and we don't know the personal question answers.
Dumb Move #3. The ipad got so screwed up that it was restored back to factory default. It now requires the original apple ID and password to get past the startup screens. There is no way of accessing it.
Any words of wisdom? I can't consider the iPad junk due to a stupid password situation.
If I get a hold of it and do a full wipe back to factory default, can I bypass putting in wirless and then switch the apple ID to a new one? Or will I always have some sort of problem because apple sees the device as belonging to that old ID?
If it is requiring an ID and password to activate, that's activation lock (wiping won't help). There is no way around it, and you will not be able to activate and use it without the correct ID and password. If you can't contact the person who set it up, you won't be able to use it.
Similar Messages
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Once i have restored my ipad can i get my apps back by putting in my apple id?
Once I have restored my ipad can I get my apps back by putting in my apple id
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
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iPad can connect only in one iTunes Library. If you want to connect it to a iTunes Library then you have to erase it. You can erase it from iTunes. Make sure you iPad doesn't have a password, or if it has a password make sure that you connect to the computer and enter the password of your iPad
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I do not believe that Apple stores have email addresses - if you are referring to the online store, you can contact them via this link:
http://store.apple.com/us/help/contact
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Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
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Hello Kristyp280913,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Best of luck,
Mario -
I gave My MacBook to a Friend, But he can't get apple store updates
I gave My MacBook to a Friend, But he can't get apple store updates
You needed to erase the HDD and reinstall the version of OS X with which the Mac shipped from the factory from the restore DVDs that came with it if that was Snow Leopard and from OS Recovery if that was Lion. If Lion, you also need to call Apple Care and request that the Mac be released from your Apple ID.
By doing this your friend is then free to set the Mac up as a new purchase in his own name with his own Apple ID.
BTW, any software that you bought from the MAS with your Apple ID cannot be given to your friend. That would be software piracy. -
can we get apple to make a fix to download that would enable the bluetooth file sharing with any deivce? i would like to to stay with Apple iphone but if they dont improve the lack of features.. i will move on and I know im not the only person to think like this.
regards
gavin_pThere is not "fix" to be provided, Apple made a decision to not include the file sharing profile.
You are welcome to provide feedback, but after six years, I would not hold your breath.
Feedback can be left here: http://www.apple.com/feedback/iphone.html -
How can I get apple to email me things like updates and stuff like that on email?
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You can't.
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How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
cheriefromcatawba wrote:
How can i get apple to understand this is an authorize cord? It's the cord that came with the phone.
Is that what Apple told you when you took your phone and usb cord to the store? -
iPad can't get past step 8 when syncing. I have to unplug before the end. Is this normal? What do I do to solve the issue? Thanks. JD
It is syncing through everything and then failing to close out. If I disconnect then the libraries are all there although I have lost a movie and a few tracks downloaded as a result of this.
JD -
Installed Windows 7 on my IMac, now I can't get Apple OS to work
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I originally tried installing Widows 7 so I could run my Flight Simulator X on the IMac I got from my daughter and I used BootCamp and had partitioned it at about 4GB for windows and the first thing I got was I had to put a bootable disc in and neither the windows 7 or Snow Leopard would work. Then I got Windows 7 to work but I can't get Snow Leopard to run, when I put the disc in it says that it not supported. Of course windows wont show me anyother areas of the disc that I could try to get to, the other side of the partition I guess. I have tried holding the C key down on reboot and that doesn't work. I hope this gives you a little more insight as to what is going on. Thanks Bill
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I deleted my ibooks author file but the preview is still available on my ipad, can I get the ibook back into ibooks author to continue to edit? I have not published anything, just previewed on my ipad but the file seems to be deleted from my imac which is what I was using ibooks author on. Any help is welcome!
It's not a 'process' at all.
If it was easy/straightforward, people would be turning store versions into iBA versions left/right and all **** would break loose. It's not and that's a good thing, sorry
Work up from whatever version you have.
Any work you value should be backed up....period. That backup should be used and tested regularly. Consider this a lesson learned, perhaps. Good luck in the future. -
TS1424 I can't get apple itunes store to open
I can't get apple itunes store to open
Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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